1 to 25 of 41 Remote WFM Jobs

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in More ❯

and Solution Development: Identify opportunities to enhance Sabio's service capabilities through partner technologies. Drive emerging technology initiatives, including AI/analytics, cloud infrastructure, WFM, WFO and advanced CX solutions. Governance and Reporting: Maintain and report on partner governance frameworks, including sales planning, customer bid reviews, and contractual alignment. Regularly More ❯

companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London, and Manila. Our focus on creating innovative global workforce management solutions has helped us become a market leader in our industry. Our platform interacts with uniquely configured implementation stacks that are inherently varied and More ❯

strategic alliances, business development, or partner management, with a strong track record of successfully developing and managing strategic partnerships. Experience in HR, payroll and WFM technology or SaaS industries, with an understanding of the partner ecosystem and sales cycles. Exceptional relationship-building and negotiation skills, with the ability to influence More ❯

strategy. Act as a trusted advisor to senior stakeholders, providing strategic insights on how technology can address evolving customer experience needs. Optimise omnichannel support, workforce management, and real-time analytics for enhanced service delivery. Identify opportunities to incorporate AI-driven automation and predictive analytics to improve CX outcomes. Migration & Delivery More ❯

s degree and a minimum 5 years of experience or additional experience in lieu of education Experience in leading strategic HR, talent acquisition, or workforce management efforts within an IT company, for technical clients or a genuine curiosity about technology Candidates must demonstrate past success in introducing transformational change efforts More ❯

SLAs, KPIs, and quality standards are met, while continuously refining support processes for greater efficiency and impact. Use tools like Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and drive results. Leverage data and analytics to uncover trends, measure performance, and make informed decisions that optimize support operations. Harness More ❯

role, with a focus on CCaaS technologies and solutions. Deep understanding of the key components of CCaaS, including voice, chat, email, social media, and workforce management solutions. Experience working across multiple CCaaS platforms and cloud vendors, such as Genesys, Five9, Twilio, Amazon Connect, etc. Strong technical background with the ability More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

business and technical acumen with demonstrated experience in Solutions Engineering. Proven industry experience in CCaaS and/or adjacent industries such as Conversational AI, Workforce Management, and Quality Management. Experience integrating with CRM systems (Salesforce, Zendesk, etc.) and other third-party applications. Familiarity with creating and managing Web Services (REST More ❯

development, and proficiency with SQL . Deep functional and configuration knowledge in SAP Fieldglass with a strong understanding of procurement, vendor management and contingent workforce management processes. Technical knowledge in areas such as APIs, data interfaces, and system integrations . Proven experience in implementing, configuring , and supporting SAP Fieldglass. Excellent More ❯

an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation More ❯

effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforce management is a plus. ClearCourse Employee Benefits Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model More ❯

effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforce management is a plus. ClearCourse Employee Benefits: Hybrid-working model with 25 days annual leave + your birthday off. Life Assurance and Group Income Protection. More ❯

potential. Our vision is to power and empower millions of businesses with our software. About Jibble Group We're a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We More ❯

and Product-Driven Leader to lead the development and delivery of our innovative SaaS solutions, building out a full HCM suite capability covering recruitment, workforce management, learning and payroll for the Hospitality Operations Division. You will be responsible for defining the product vision, strategy and roadmap, as well as leading More ❯

strong and consistent approach to people management You will partner with our People team to deliver our annual People processes surrounding talent and performance, workforce management, attrition, compensation analysis and learning & development initiatives You will have the professional knowledge to actively contribute to the enhancement and delivery of these processes More ❯

manager who supports, coaches, and inspires a small squad of Recruiters while still handling a few vacancies at a time yourself. Working closely with Workforce Management and Capacity Planning to define hiring needs and targets for your team. Assigning roles to be worked by your team based upon what's More ❯

remote role based in the London area. Biosite is a tried and trusted partner for the construction industry, specialising in biometric access control and workforce management software solutions since 2010. Additional, integrated solutions for fire safety, site management software and site surveillance technology, form part of a comprehensive portfolio developed More ❯

remote role based in the Yorkshire area. Biosite is a tried and trusted partner for the construction industry, specialising in biometric access control and workforce management software soluti click apply for full job details More ❯