1 to 25 of 32 WFM Jobs with Hybrid or WFH Options

segmentation, and AI techniques. ● Proficiency in Databricks and PySpark for data manipulation and analysis. ● Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. ● BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning ● Deep expertise in Python (production more »

segmentation, and AI techniques. ● Proficiency in Databricks and PySpark for data manipulation and analysis. ● Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. ● BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning ● Deep expertise in Python (production more »

segmentation, and AI techniques. ● Proficiency in Databricks and PySpark for data manipulation and analysis. ● Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. ● BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning ● Deep expertise in Python (production more »

the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies. more »

the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies. more »

liaising with directorates to identify their high potential employees. Liaise with directorates to identify opportunities for process improvements and automation to facilitate more streamlined workforce management processes. Act as a project coordinator, responsible for updating the relevant project management documentation that is associated with the Workforce Strategy. Work in conjunction more »

Hours: 37 hours per week, Monday to Friday within the UK service hours Tenure: Permanent About us Incorporated In 1992, Giant Group is a workforce management solutions provider, dedicated to transforming the way businesses manage their global contingent workforce. We’re proud to offer a scalable end-to-end solution more »

but most are struggling to do so without the proper tools. That's where we come in - we have built an innovative platform for workforce management that empowers companies to make skill-based decisions and thrive. Our existing clients have already witnessed the positive impact that skill-based decision-making more »

in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry. Our platform interacts with uniquely configured Implementation stacks which are inherently varied and more »

to new business and meeting individual sales targets. 2. Experience selling HCM solutions or components thereof, or other relevant business application (MES, WMS or WFM a significant advantage) with individual sales exceeding £1.5M per year. 3. Strong industry vertical knowledge and experience in at least one of the following industry more »

What Do you Need to Demonstrate ? Experience of Real Time, Intraday, Resource Planning activities within a contact centre operation Hands-on experience of a WFM solution Experience of leading a small team of Analysts Ability to re-schedule (short term) or optimise schedules released on the day Strong collaboration abilities more »

people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »

on key metrics to drive and improve business performance Work with internal stakeholders and our BPO partner to forecast headcount requirements accurately and lead workforce management meetings. Review financials, audit, and submit all Customer Care-related invoices on time to SAP. Refine regular reports; conduct weekly, monthly, and quarterly business more »

looking for an Intraday and Scheduling Planner to join our growing team. As an Intraday and Scheduling Planner, you will manage the Service Desks Workforce Management System, being responsible for forecasting demand, creating schedules and maintaining these duties. Other key factors of the role include providing real time performance monitoring more »

looking for an Intraday and Scheduling Planner to join our growing team. As an Intraday and Scheduling Planner, you will manage the Service Desks Workforce Management System, being responsible for forecasting demand, creating schedules and maintaining these duties. Other key factors of the role include providing real time performance monitoring more »

next! WHO ARE WE? We're a dedicated team of SAAS specialists who strategies, develop, design and build some of the world’s leading workforce management products and platforms. We are always on the hunt for new clients to work with from SMEs to enterprise and blue-chip to role more »

of People Ops/TUPE & Change Specialists across the UK and Ireland. Stakeholder Engagement : Collaborate with key departments, including HR, Operational Delivery, Recruitment, Training, Workforce Management, and Payroll. Adaptability : Thrive in a fast-paced customer-centric environment, multitasking effectively and meeting tight deadlines. Outcome-Focused : Maintain a strong focus on more »

of People Ops/TUPE & Change Specialists across the UK and Ireland. Stakeholder Engagement : Collaborate with key departments, including HR, Operational Delivery, Recruitment, Training, Workforce Management, and Payroll. Adaptability : Thrive in a fast-paced customer-centric environment, multitasking effectively and meeting tight deadlines. Outcome-Focused : Maintain a strong focus on more »

WFC/WFD Applications. - Good experience in UKG Dimensions with functional expertise in Timekeeping, Scheduling, Accruals and Attendance modules. - Sound knowledge of the various workforce management disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time more »

people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »

WFD Applications, Good experience in UKG Dimensions with functional expertise in Timekeeping, Scheduling, Accruals and Attendance modules and have sound knowledge of the various workforce management disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time more »

firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

home) CCA Recruitment are delighted to be partnering with a contact centre client to deliver recruitment for an experienced Resource Planning Analyst for their WFM team. This role will be Salford Quays based (hybrid working). Are you a forward thinker? Are you customer focused within a WFM environment? Do … information to teams and management Experience within a Regulated Industry. Working knowledge of Microsoft Office, Excel and Powerpoint Working knowledge of telephony applications and Workforce Management systems Strong Analytical, planning, organisation, and computer literacy skills Excellent verbal and written communication, presentation and stakeholder management skills Problem solving skills, especially the more »