London, South East, England, United Kingdom Hybrid/Remote Options
IDEX Consulting Ltd
from home Key Responsibilities Working directly with team members across the business, you will assist with: 1st Line Support & IT Operations Providing 1-to-1 support in a MicrosoftWindows environment Hardware and software troubleshooting Supporting Windows10/11 and Windows Server 2019+ Maintaining Windows updates O365 and Azure … helpdesk Interest in learning new technologies and developing professionally Ability to prioritise tasks and maintain accuracy and reliability Proactive, positive attitude Technical Environment You'll gain exposure to: Windows Server 2019/2020 Windows10 Pro/Windows 11 Clustered Hyper-V Dell EMC SAN VEEAM ESET Protection Mimecast HP Aruba switches … or contact us for a confidential discussion. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our More ❯
Middlesex, Hounslow, Greater London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
based technical activities. Experience Required: IT Support - 1st & 2nd Line Support - happy to deal with 1st Line Tickets. Act as the first point of contact for IT issues. Windows10/11. Microsoft 365. MDM - Intune. Apple iOS & Android support. Active Directory & Azure AD - password resets, permissions, mailbox management etc Support Desktop Applications. Networked Peripherals - Printers …/Company Discounts/Training & Development Birthday Day Off/Opportunity to convert to a Permanent role after 12 Months. Keywords: 1st & 2nd Line Support, Hardware & Software Support, Windows10, Windows 11, Microsoft 365, MDM, Intune, Apple iOS, Active Directory, Azure AD, Entra, DHCP, DNS, Networked Peripherals, Printers, AV kit, Mobile Devices, IT Support More ❯
King's Lynn, Norfolk, England, United Kingdom Hybrid/Remote Options
Opus People Solutions
going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security standards. Graduates … service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and ensure accurate inventory management. Support the rollout of desktop applications and approved software. Assist … Experience in ICT user support within a Service Desk environment OR a relevant degree, as the client will offer training Strong understanding of Microsoft 365 administration. Knowledge of Windows10/11 operating systems. Experience with Active Directory/Entra ID. Awareness of cybersecurity best practices. Excellent communication, customer service, and problem-solving skills. Desirable Knowledge More ❯
GL12, Bradley, Gloucestershire, United Kingdom Hybrid/Remote Options
Renishaw plc
support our company and help us to deliver well, having opportunities to grow and develop their own experience and technical skills. The successful candidate will provide support for Windows10 & 11 PCs on both desktop and mobile PC hardware (along with the applications installed on them) and also print devices that include both laser and thermal … diligent IT support to Renishaw employees Implement and develop systems following defined standards and procedures Keep abreast of current technologies and working practices Key requirements Good knowledge of Windows10 and 11 Basic understanding of TCP/IP and networking Knowledge of PC hardware The ability to support a variety of PC software packages Full UK More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid/Remote Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team … processes and documentation as we grow. What You’ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows10More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role … of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications · A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience … with operating systems including Windows Server 2012+ and Windows10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. · Experience in an MSP environment is preferred. · Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. · Ability … and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid/Remote Options
Nextech Group Limited
learning and developing your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * Proven experience in providing 3rd Level IT support * Technical knowledge of MicrosoftWindows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A … develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * MicrosoftWindows Server 2019 -2025 * Microsoft desktop OS Windows10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services More ❯
Falkirk, Stirlingshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Falkirk office and 2 at home. Key responsibilities of this Service Desk Engineer role … of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role … of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and More ❯
Central London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive experience in Level 2/3 support across Windows10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring - Strong knowledge of on-premises and cloud infrastructure including Windows Server, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure alerts whilst minimising user More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid/Remote Options
Mexa Solutions LTD
delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24/7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn … line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows10/11 desktop issues and mobile … Experience in a 1st/2nd line support role with hands-on troubleshooting across Microsoft environments Strong working knowledge of Microsoft 365, Entra ID (Azure AD), Intune, and Windows Server Confidence managing a busy ticket queue independently, especially overnight Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Excellent communication, clear, professional, and user-friendly If More ❯
london, south east england, united kingdom Hybrid/Remote Options
Kurt Geiger
are in place and regularly tested. Supporting global users and stores internationally. The Skills: Previous experience in a similar role supporting over 200+ users. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot Experience working with Autopilot and Intune VOIP … system knowledge Windows imaging and deployment knowledge Understanding on servers Cisco Meraki MDM and SDWAN knowledge Understanding basic Networking TCP IP/UDP, DNS, VPNs, VLANs Android and Apple mobile devices deployment Understanding of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions. Jamf Pro Experience A driving License is advantageous but … not essential. Understanding of Windows servers and AWS NewStore or Similar POS system Intune Auto Pilot deployment experience SaaS system experience and administration. Package building and deployment for Intune Windows 11 administration experience Project management experience is an advantage Be able to support on call rota out of hours Technical Build, configure and install hardware, software More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid/Remote Options
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
Farnham, Surrey, United Kingdom Hybrid/Remote Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
engineers wholl help you progress quickly into 3rd Line or Infrastructure roles . Required Skills: 13 years experience in IT support or 2nd Line roles Good knowledge of Windows10/11, Microsoft 365 & Active Directory Exposure to Azure, Intune, or virtualisation is highly beneficial Solid understanding of networking basics DNS, DHCP, VPNs, firewalls Strong problem More ❯
King's Lynn, Norfolk, England, United Kingdom Hybrid/Remote Options
Opus People Solutions
friendly and forward-thinking ICT team as they modernise their digital infrastructure. This is a fantastic opportunity to provide second-line support across Microsoft 365, Teams Voice, and Windows environments. You'll help staff resolve technical issues, support meeting room AV systems, manage endpoints, and assist with server administration and ICT projects. You'll also play a key … wider Office suite. Support Teams Voice and telephony platforms. Assist with Active Directory/Entra ID administration, including user management and group policies. Help configure, patch, and monitor Windows servers. Manage endpoints using Intune or similar platforms. Maintain ICT asset registers and documentation. Collaborate on ICT infrastructure projects, supporting planning, testing, and deployment. Ensure compliance with cybersecurity best … practices. What We're Looking For Essential Knowledge & Skills: Minimum 2 years' experience in ICT support or similar technical environment. Strong knowledge of Windows10/11 operating systems. Good understanding of Microsoft 365 administration (Teams, Exchange, SharePoint, Office suite). Familiarity with Active Directory/Entra ID. Awareness of cybersecurity best practices. Understanding of ICT More ❯
Dorking, Surrey, England, United Kingdom Hybrid/Remote Options
Ashdown Group
work. Working across the complete IT infrastructure, you will get involved with hardware & software deployment, monitoring, security & reporting. This role requires hands on 1st - 3rd line experience with: Windows Server & Azure VMWare &/or HyperV Windows10 & 11 Office 365, Azure AD & Entra ID Cisco switches & routers & network monitoring Any further experience with Commvault More ❯
Dublin, Dublin City, City of Dublin, Republic of Ireland Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … others in a positive manner. Strong team focus. Experience with MS Office Packages Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
networking, supporting a dynamic business at the forefront of financial technology. Required Skills: Around 2 years of experience in IT Support or 2nd Line roles Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Experience troubleshooting hardware, software & cloud-based systems Excellent communication skills and a More ❯
in the UK. Highly skilled knowledge, experience and training in the use of Microsoft Office products, ideally including the Admin environment, MS Teams, Outlook and SharePoint. Knowledge of MicrosoftWindows10/11 Operating Systems - Deployment, configuration, and support. Experience in cloud bases solutions like Azure, Azure Active Directory, Microsoft Entra, Intune, M365 & AWS. Knowledge of More ❯