18 of 18 Remote Windows 10 Jobs

management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues Logging, managing, and updating incidents and service requests via the IT Service … internal policies, audit requirements, and service standards The successful candidate will have at least 2 years’ IT support experience and strong knowledge of Windows 10/11, Active Directory (on-prem or Azure AD), and Microsoft 365. A good understanding of TCP/ ...

operation, or similar mission-critical systems environment. Key skill areas should include the following: General Skills Oracle database administration Operating Systems: RHEL Solaris Windows 2012 Windows 2022 Windows 10 If you'd like to discuss this Database Manager in further detail, please ...

play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud ...

remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates … change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM ...

endpoint security Assist with onboarding and basic infrastructure upgrades Key Skills 3+ years IT support experience (MSP preferred) Strong Microsoft 365 admin experience Windows server admin Windows 10/11 Knowledge of SharePoint/Intune Basic networking knowledge (DNS, TCP/IP, DHCP ...

endpoint security Assist with onboarding and basic infrastructure upgrades Key Skills 3+ years IT support experience (MSP preferred) Strong Microsoft 365 admin experience Windows server admin Windows 10/11 Knowledge of SharePoint/Intune Basic networking knowledge (DNS, TCP/IP, DHCP ...

work A team player who's happy to support and mentor more junior engineers Tech you'll be working with Microsoft stack: Windows 10/11, Windows Server, Microsoft 365, Azure AD Exchange Online, SharePoint, Teams Azure Virtual Desktop (AVD), Intune, Autopilot Networking (Cisco ...

Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you’ve also worked in the following … REQUIREMENTS Previous experience in a 2nd line or technical support role within an IT helpdesk or service desk environment Strong troubleshooting skills across Microsoft Windows, Microsoft 365 and cloud technologies Experience with Azure administration, Active Directory and endpoint management tools Knowledge of ITIL processes and incident management best ...

incidents and service requests Log, categorise, and prioritise tickets accurately Provide 1st line or 2nd line support depending on experience Troubleshoot issues across Windows, Microsoft 365, Active Directory/Azure AD, Intune, VPNs and networking Manage tickets through to resolution or escalate where required Work to strict SLAs … Tier 1: Experience in a 1st Line/Service Desk/Helpdesk role Strong customer service and communication skills Basic knowledge of Windows and Microsoft Office/365 Experience working with ticketing systems and SLAs For Tier 2: Proven 2nd Line/Tier 2 support experience Strong technical ...

similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop ...

similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop ...

similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop ...

Cloud Engineering roles over time. Required Skills: Around 12 years of experience in IT Support or Junior IT roles Strong knowledge of Windows 10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Experience troubleshooting hardware, software & cloud-based systems Excellent ...

demonstrate excellent customer service skills. What you'll need to succeedWe are looking for a Service Desk Analyst with some experience supporting Windows 10, 11, Office and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this … organisation uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops and Android tablets.The organisation is currently predominantly on prem with plans to migrate to the Cloud in the next year or two - as part ...

solutions. Handle calls and log tickets effectively. Essential criteria: 2+ years of experience in a similar role. Proficiency in MS Operating Systems including Windows 10/11. Experience with Microsoft 365 Suite and Windows Server/Active Directory. Knowledge of anti-virus and anti ...

projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support … with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn ...

services provided by IT. Manage and maintain colleague IT equipment including imaging and configuration. User management in Active Directory, Exchange/365, Windows 10/11 and Office 365. Participate in an on-call rota for critical issues outside normal business hours. Candidate Profile: A driven ...

flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft applications, Active Directory & Exchange * skills need but not essential as training is provided What we will offer in return ...