Cambridge, England, United Kingdom Hybrid / WFH Options
DataConnectivity Ltd | IT & Telecoms Solutions for Cambridgeshire
Background on Dataconnectivity At DataConnectivity, we deliver tailored managed IT solutions powered by trusted Microsoft technologies, including Microsoft 365, Windows10/11, and the latest Microsoft Security Suite. Our mission is to empower small and medium-sized businesses (SMBs) by transforming their IT infrastructure into scalable, secure, and cost-effective systems. We help our clients … and refurbishment of existing Be able to go to customer sites to provide assistance when required Gain & Maintain working knowledge across the following technologies and solutions: Microsoft 365, Windows Server, Exchange Online, SharePoint Online Microsoft 365 Fundamentals Qualifications + Azure AD, Intune, Autopilot Windows10/11, Hyper-V, Virtual Machines SQL Server, AWS … on the phone Experience managing client expectations and handling escalations calmly and professionally Very IT literate, and a strong knowledge of Microsoft 365 ecosystem Hands-on experience with Windows Server and Windows10/11 operating systems Some understanding of networking concepts – TCP/IP, DNS, DHCP, VLANs, WAN/LAN, VPNs Desirable Familiarity More ❯
MS Dynamics (moving to SAAS in near future) Enterprise level firewall technologies, Checkpoint & Fortinet Multi layered security technologies, Sophos, RSA, Forcepoint MS SQL Server Microsoft Hyper-V/Windows Clusters Storage area networking SCCM O365, including Intune, Exchange, SharePoint, OneDrive. Windows 11 Apps for Enterprise Requirements To be considered for the role, candidates must be able … of a modern IT Infrastructure, its technologies and tools including: a) Active Directory Services (e.g. GPO, ADUC, DNS). b) LAN, WAN. c) Microsoft operating systems, such as Windows10/11 and Windows Server 2012 - 2022. 2) The configuration and support of hybrid cloud infrastructure, this must include Azure and/or M365. … utilising SCCM and/or Intune. c) The configuration and support of Microsoft 365, including Exchange, Teams and Defender. d) Supporting Microsoft Hosting Server solutions i.e. Hyper-V, Windows Cluster and its associated components such as Storage Area Networks. e) Managing and supporting a Windows10 or 11 client environment in a Hybrid Azure More ❯
Richmond Upon Thames, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable … to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Desirable Experience - Apple MDM solutions - iPads, iPhones. ITIL Framework knowledge. Managing small IT … Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line IT Support, MS 365, Office 365 & Windows 11, Windows10, Active Directory, DNS, DHCP, Windows Server, Wi-Fi Network Controllers & Switches, Audio & Visual Devices, Wireless A/P, LAN/ More ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable … to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Desirable Experience - Apple MDM solutions - iPads, iPhones. ITIL Framework knowledge. Managing small IT … Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line IT Support, MS 365, Office 365 & Windows 11, Windows10, Active Directory, DNS, DHCP, Windows Server, Wi-Fi Network Controllers & Switches, Audio & Visual Devices, Wireless A/P, LAN/ More ❯
users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging … technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯
will be required to complete a satisfactory DBS check. You will be responsible for: Microsoft solutions architecture, design, implementation, documentation, and training Providing Tier 3 server support for Windows Server 2016 and higher (Active Directory, Group Policy, File and Print Sharing, DNS, RDS, High Availability options) Microsoft 365 Support (Exchange Online, SharePoint, OneDrive for Business, PowerShell Online, Directory … Sync and Identity Management) Device management with Intune, including Windows, macOS, Android, iOS, and iPadOS MDM Software packaging for a range of applications from basic to complex Supporting the rollout of the latest Microsoft features Management of Endpoint protection across a variety of vendors Management of Windows OS updates across various tenants Assist Tier 1/… Engineers in training and knowledge transfer and being an escalation point for the Service Desk team Provide Tier 3 escalation support for Windows10/11 (Endpoint support in a managed environment, OS troubleshooting, client software support etc.) Network troubleshooting and diagnostics (TCP/IPv4, DHCP, DNS) VMWare vSphere (v7+) Administration Reactive work relating to Infrastructure More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
work is completed to their satisfaction CANDIDATE REQUIREMENTS Previous experience working on a 1st Line/2nd Line Technical IT Helpdesk supporting users Microsoft Terminal services/RDS MicrosoftWindows10/11 Microsoft 365 including Intune and Autopilot Active Directory Azure Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English … of working in a structured ISO27001 environment with specific awareness of Security Incident processes Experience working within a Managed Service Provider (MSP) PTRG monitoring or infrastructure monitoring toolsets Windows Server Administration BENEFITS Annual Salary up to £32,000 per annum Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Wide range of company More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
Tristar Tech Solutions
of working from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS Office Applications Office 365 Setup, Configuration and Management Backup Technologies Windows10 and Windows 7 VPN configurations and management Virtualisation software such as Hyper-V/VMWare/OnApp Windows Server 2019/ More ❯
and compliance solutions, and supporting a mix of cloud and on-premise technologies. Key Responsibilities: Lead Microsoft 365 migrations (Exchange, SharePoint, OneDrive, Teams Phone) Support hybrid environments including Windows Server, VMWare, AVD, and Windows10/11 Implement and manage tools such as Entra ID, Intune, MFA, Microsoft Defender, and Conditional Access Maintain backup More ❯
upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. A working knowledge and understanding of Linux, as well as other common back-end technologies such as SQL Server, networking (CISCO), and storage (NetApp), with the flexibility … documentation to a high standard. Experience of working in security-cleared environments/working in Defence. Excellent knowledge of virtualisation platforms such as VMware vSphere. Excellent knowledge of Windows Server environments, from design to implementation and support, including: AD and GPO configuration DNS and DHCP Monitoring, A/V, and backup tooling Good knowledge of Tanzu Kubernetes inc. … environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of MicrosoftWindows10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications. ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid understanding of endpoint security and IT best More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid understanding of endpoint security and IT best More ❯
upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. A working knowledge and understanding of Linux, as well as other common back-end technologies such as SQL Server, networking (CISCO), and storage (NetApp), with the flexibility … Defence. Excellent knowledge of virtualisation platforms such as VMware vSphere. Excellent knowledge of VMware vSAN, NSX-T and VCF. Excellent knowledge of locking down environments. Excellent knowledge of Windows Server environments, from design to implementation and support, including: AD and GPO configuration DNS and DHCP Monitoring, Anti-Virus, and backup tooling. Good knowledge of Tanzu Kubernetes including the … environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of MicrosoftWindows10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for More ❯
Erskine, Scotland, United Kingdom Hybrid / WFH Options
DXC Technology Inc
techniques. This role will require some working from the DXC site in Erskine. The team is responsible for providing remote 2nd line support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone technical support to end users, on-site engineers, and implementation teams as required. The team investigates … or related field, or equivalent work experience. Typically 2-5 years of relevant experience. May hold entry-level or intermediate certifications in the field. Essential Skills and Knowledge: Windows10/11 Active Directory Office 365 Understanding of supported technologies/hardware General understanding of related technologies Customer service skills Willingness to undertake security vetting, including More ❯
Hereford, Herefordshire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
relationships through excellent communication and service delivery What you’ll need: Proven experience in an IT Field Engineer or 2nd Line/Desktop Support role Strong knowledge of: Windows10/11, Windows Server (2016–2022) Active Directory, DNS, DHCP, Group Policy Microsoft 365 admin centre, Exchange Online, Intune Networking fundamentals (TCP/IP More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE, & SKILLS … Qualifications Operating Systems - Windows10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL … Skills and Knowledge Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem More ❯
Clydebank, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment
with remote user support. Excellent problem-solving and communication skills. Technical Experience Required: Networking fundamentals (DNS, DHCP, VLANs, Routing). Desktop, thin client, mobile, and printer hardware support. Windows 7 & 10: installation and support. Windows Server Technologies. Synology and SCALE storage platforms. Hyper-V virtualisation. Antivirus software administration. Active Directory and Microsoft Exchange. MicrosoftMore ❯
Atlanta, Georgia, United States Hybrid / WFH Options
Spelman College
Position Title: Windows System Administrator I Position Summary: We are seeking a detail-oriented Windows System Administrator I to support and maintain our IT infrastructure. This role will primarily focus on managing Windows-based systems, with additional responsibilities in automation, Apple macOS administration, and VMware virtualization. The ideal candidate will have a strong technical … foundation, a proactive approach to problem-solving, and a passion for optimizing system performance through automation. Essential Duties and Responsibilities : Windows Administration : Install, configure, and maintain Windows Server and client operating systems. Manage Active Directory, Group Policy, and system security updates. Automation & Scripting : Develop and implement automation scripts using PowerShell or other scripting languages to streamline … tasks and improve efficiency. Apple macOS Support : Provide configuration, deployment, and troubleshooting support for Apple devices, including integration with enterprise systems. Application Deployment: Manage and deploy applications across Windows and macOS environments using tools like SCCM, Intune, or JAMF. VMware Management : Assist in managing VMware environments, including virtual machine deployment, resource allocation, and performance optimization. System Monitoring & Maintenance More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. WORK WITH … opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide … IT/technology Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting and troubleshooting Windows10 & 11 and Mac Experienced in Windows Server, including Active Directory Users & Computers, DNS, Event Viewer MFA, Conditional Access, Microsoft Modern Desktop Great interpersonal skills More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
i4 Jobs
iSCSI SAN devices and other systems. Create technical documentation and Standard Operating Procedures for handover of services to the support team. Provide support to all users using MS Windows desktops and laptops (up to Windows10). Administer, monitor and where required report from security systems inclusive Provide in a professional manner telephone and … A friendly and approachable team player, able to work with the wider team to resolve issues Flexibility out of hours during 3rd line support issues, site visits, maintenance windows and projects Technical Ability: Due to the diverse range of clients you will be working with we are looking for people to have as much IT knowledge as possible. … Here are some of the key areas but the role is not limited to these technologies. Relevant technical certification e.g. MCSE, MCITP, Cisco etc. Excellent working knowledge of Windows Active Directory, Microsoft Exchange and backup solutions Working knowledge of VMWare, Hyper-V, SAN technology and SQL Server Good knowledge of LAN/WAN infrastructures. (Including Switches, VLANS, Firewalls More ❯
Widnes, England, United Kingdom Hybrid / WFH Options
Community Integrated Care
and training to end users. Our ideal Candidate Qualifications Qualifications, Skills and Experience No formal degree required, but Microsoft certifications such as Microsoft 365 Fundamentals (MS-900) or Windows Client (MD-100) are advantageous. Skills Windows expertise: Strong understanding of Windows10 & 11, troubleshooting user issues and configuring devices. Microsoft 365 proficiency … service mindset: Friendly, patient, and proactive in resolving issues. Experience Prior helpdesk experience is beneficial, but working knowledge of Microsoft environments is most important. Hands-on troubleshooting of Windows desktops, laptops, and peripherals. Experience managing Microsoft 365 accounts, permissions, and email troubleshooting. Familiarity with Microsoft Intune, Endpoint Manager, and basic networking concepts. Knowledge of security best practices within More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system 🧠 What They Are Looking For: Proven helpdesk/service desk experience Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN … Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first More ❯