Customer Service Jobs in Aberdeen

Customer Service
Scotland > Aberdeen

The table below provides summary statistics for permanent job vacancies advertised in Aberdeen requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 15 August 2025, comparing them to the same period in the previous two years.

6 months to
15 Aug 2025
Same period 2024 Same period 2023
Rank 9 27 32
Rank change year-on-year +18 +5 -9
Permanent jobs citing Customer Service 2 10 2
As % of all permanent jobs advertised in Aberdeen 4.35% 3.39% 0.98%
As % of the Processes & Methodologies category 5.41% 5.24% 1.01%
Number of salaries quoted 2 9 2
10th Percentile - - £26,127
25th Percentile £25,375 £22,500 £28,192
Median annual salary (50th Percentile) £26,150 £26,500 £34,077
Median % change year-on-year -1.32% -22.23% -57.40%
75th Percentile £26,925 £27,250 £40,654
90th Percentile - - £43,135
Scotland median annual salary £32,851 £44,500 £44,500
% change year-on-year -26.18% - +15.58%

All Process and Methodology Skills
Aberdeen

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Aberdeen.

Permanent vacancies with a requirement for process or methodology skills 37 191 198
As % of all permanent jobs advertised in Aberdeen 80.43% 64.75% 96.59%
Number of salaries quoted 10 125 70
10th Percentile £25,375 £25,750 £35,000
25th Percentile £30,750 £36,750 £43,188
Median annual salary (50th Percentile) £45,000 £47,500 £55,000
Median % change year-on-year -5.26% -13.64% -
75th Percentile £53,438 £60,000 £65,000
90th Percentile £55,875 £70,000 £72,500
Scotland median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - -

Customer Service
Job Vacancy Trend in Aberdeen

Job postings citing Customer Service as a proportion of all IT jobs advertised in Aberdeen.

Job vacancy trend for Customer Service in Aberdeen

Customer Service
Salary Trend in Aberdeen

3-month moving average salary quoted in jobs citing Customer Service in Aberdeen.

Salary trend for Customer Service in Aberdeen

Customer Service
Co-occurring Skills and Capabilities in Aberdeen by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (50.00%) SAN
General
1 2 (100.00%) Analytical Skills
2 1 (50.00%) Billing
2 1 (50.00%) Legal
2 1 (50.00%) Public Sector
Job Titles
1 2 (100.00%) Field Engineer
1 2 (100.00%) Field Service Engineer
2 1 (50.00%) Computer Engineer
2 1 (50.00%) Field Hardware Engineer
2 1 (50.00%) Field Service Hardware Engineer
2 1 (50.00%) Hardware Engineer
Miscellaneous
1 2 (100.00%) Analytical Mindset
2 1 (50.00%) Data Centre
2 1 (50.00%) Driving Licence
2 1 (50.00%) Smartphone
Processes & Methodologies
1 2 (100.00%) Coaching
1 2 (100.00%) Problem-Solving
2 1 (50.00%) ITIL
2 1 (50.00%) PRINCE2
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) MCSE
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) Network+ Certification
Vendors
1 1 (50.00%) Dell