Customer Service Jobs in Aberdeen

Customer Service
Scotland > Aberdeen

The following table provides summary statistics for permanent job vacancies advertised in Aberdeen with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 31 25 24
Rank change year-on-year -6 -1 0
Permanent jobs citing Customer Service 13 6 3
As % of all permanent jobs advertised in Aberdeen 4.29% 3.19% 2.33%
As % of the Processes & Methodologies category 5.12% 3.61% 2.59%
Number of salaries quoted 12 5 0
10th Percentile £22,500 - -
25th Percentile £24,938 £29,000 -
Median annual salary (50th Percentile) £26,500 £31,000 -
Median % change year-on-year -14.52% - -
75th Percentile £37,813 £31,500 -
90th Percentile £61,250 - -
Scotland median annual salary £36,638 £38,622 £28,500
% change year-on-year -5.14% +35.52% -5.00%

All Process and Methodology Skills
Aberdeen

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Aberdeen with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 254 166 116
As % of all permanent jobs advertised in Aberdeen 83.83% 88.30% 89.92%
Number of salaries quoted 204 59 59
10th Percentile £25,750 £29,000 £30,000
25th Percentile £32,500 £37,375 £38,696
Median annual salary (50th Percentile) £42,500 £50,000 £55,000
Median % change year-on-year -15.00% -9.09% +22.22%
75th Percentile £58,750 £65,000 £75,000
90th Percentile £65,000 £70,600 £80,000
Scotland median annual salary £52,500 £57,654 £52,500
% change year-on-year -8.94% +9.82% +5.00%

Customer Service
Job Vacancy Trend in Aberdeen

Job postings citing Customer Service as a proportion of all IT jobs advertised in Aberdeen.

Job vacancy trend for Customer Service in Aberdeen

Customer Service
Salary Trend in Aberdeen

3-month moving average salary quoted in jobs citing Customer Service in Aberdeen.

Salary trend for Customer Service in Aberdeen

Customer Service
Salary Histogram in Aberdeen

Salary distribution for jobs citing Customer Service in Aberdeen over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Aberdeen

Customer Service
Co-occurring Skills and Capabilities in Aberdeen by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (30.77%) Microsoft Office
Cloud Services
1 8 (61.54%) Azure
2 5 (38.46%) AWS
3 3 (23.08%) Power Platform
4 2 (15.38%) Microsoft 365
Database & Business Intelligence
1 3 (23.08%) Power BI
1 3 (23.08%) SQL Server
1 3 (23.08%) SQL Server Analysis Services
1 3 (23.08%) SQL Server Integration Services
1 3 (23.08%) SQL Server Reporting Services
General
1 11 (84.62%) Social Skills
2 3 (23.08%) Advertising
2 3 (23.08%) Organisational Skills
3 1 (7.69%) Inclusion and Diversity
Job Titles
1 6 (46.15%) Administrator
1 6 (46.15%) Support Engineer
2 5 (38.46%) Technical Engineer
2 5 (38.46%) Technical Support
2 5 (38.46%) Technical Support Engineer
3 3 (23.08%) DBA
3 3 (23.08%) Help Desk Administrator
3 3 (23.08%) SQL DBA
4 1 (7.69%) IT Engineer
4 1 (7.69%) IT Support
4 1 (7.69%) IT Support Engineer
Miscellaneous
1 3 (23.08%) Team-Oriented Environment
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Apple iOS
2 1 (7.69%) Mac OS X
Processes & Methodologies
1 5 (38.46%) Collaborative Working
2 4 (30.77%) Problem-Solving
3 3 (23.08%) Business Intelligence
3 3 (23.08%) CAFM
3 3 (23.08%) Facilities Management
3 3 (23.08%) Migration
3 3 (23.08%) Preventative Maintenance
3 3 (23.08%) Stakeholder Management
4 1 (7.69%) Customer-Centricity
4 1 (7.69%) Service Delivery
Programming Languages
1 3 (23.08%) SQL
Qualifications
1 3 (23.08%) DBS Check
1 3 (23.08%) Microsoft Certification
Systems Management
1 1 (7.69%) SCCM
Vendors
1 11 (84.62%) Microsoft
2 1 (7.69%) Apple