The median annual salary for a Service Desk Analyst was £20,250 in advertised job vacancies in Basingstoke during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
Hampshire / Basingstoke
Rank 56 65 53
Rank change year-on-year +9 -12  
Permanent jobs requiring a Service Desk Analyst 4 1 5
As % of all permanent IT jobs advertised in Basingstoke 0.87% 0.19% 1.08%
As % of the Job Titles category 0.89% 0.19% 1.12%
Number of salaries quoted 4 1 5
Median salary £20,250 £19,000 £27,500
Median salary % change year-on-year +6.57% -30.90%  
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Basingstoke. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Basingstoke
Permanent job vacancies with a job title containing a recognized job role 451 516 445
As % of all permanent IT job vacancies advertised in Basingstoke 97.62% 97.91% 96.11%
Number of salaries quoted 405 435 371
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £29,600 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Basingstoke

The job posting trend of jobs advertised in Basingstoke that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Basingstoke

Service Desk Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Basingstoke.

Salary trend for Service Desk Analyst in Basingstoke

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Basingstoke

For the 6 months to 26 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Basingstoke region featuring Service Desk Analyst in the job title.

1 17 (100.00%) Microsoft
1 17 (100.00%) Active Directory
2 13 (76.47%) Polycom
2 13 (76.47%) C
2 13 (76.47%) MS Office
2 13 (76.47%) Cisco
3 12 (70.59%) SAP
3 12 (70.59%) Chip and PIN
3 12 (70.59%) CAD
3 12 (70.59%) RedPrairie
4 5 (29.41%) Windows
4 5 (29.41%) MS Excel
5 3 (17.65%) ITIL
5 3 (17.65%) MCP
5 3 (17.65%) Windows 7
6 2 (11.76%) Windows 8
6 2 (11.76%) Windows Server 2012
6 2 (11.76%) Exchange Server 2013
6 2 (11.76%) Windows 10
6 2 (11.76%) MS Exchange
6 2 (11.76%) A+ Certification
6 2 (11.76%) ITIL Certification
6 2 (11.76%) Exchange Server 2010
7 1 (5.88%) ITIL V3
7 1 (5.88%) Continuous Improvement
7 1 (5.88%) Knowledge Management
7 1 (5.88%) InfoPath
7 1 (5.88%) Incident Management
7 1 (5.88%) Process Management
7 1 (5.88%) Change Management

Service Desk Analyst Skill Set
Top Related IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) Exchange Server 2010
1 2 (11.76%) Exchange Server 2013
1 2 (11.76%) MS Exchange
Applications
1 13 (76.47%) MS Office
2 5 (29.41%) MS Excel
3 1 (5.88%) InfoPath
General
1 1 (5.88%) Telecoms
Miscellaneous
1 12 (70.59%) Chip and PIN
Operating Systems
1 5 (29.41%) Windows
2 3 (17.65%) Windows 7
3 2 (11.76%) Windows 10
3 2 (11.76%) Windows 8
3 2 (11.76%) Windows Server 2012
4 1 (5.88%) Windows Server
Processes & Methodologies
1 12 (70.59%) CAD
2 3 (17.65%) ITIL
3 1 (5.88%) Change Management
3 1 (5.88%) Chat Support
3 1 (5.88%) Continuous Improvement
3 1 (5.88%) Incident Management
3 1 (5.88%) ITIL V3
3 1 (5.88%) ITSM
3 1 (5.88%) Knowledge Management
3 1 (5.88%) Process Management
Programming Languages
1 13 (76.47%) C
Qualifications
1 3 (17.65%) MCP
2 2 (11.76%) A+ Certification
2 2 (11.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 17 (100.00%) Active Directory
Vendors
1 17 (100.00%) Microsoft
2 13 (76.47%) Cisco
2 13 (76.47%) Polycom
3 12 (70.59%) RedPrairie
3 12 (70.59%) SAP
4 1 (5.88%) Citrix