Period
to 21 November 2017

The median annual salary for a Service Desk Analyst was £20,000 in advertised job vacancies in Basingstoke during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Hampshire > Basingstoke
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 96 93 74
Rank change year-on-year -3 -19 +29
Permanent jobs requiring a Service Desk Analyst 7 14 12
As % of all permanent IT jobs advertised in Basingstoke 0.61% 1.36% 1.41%
As % of the Job Titles category 0.64% 1.41% 1.44%
Number of salaries quoted 7 12 12
Basingstoke median annual salary £20,000 £19,000 £22,900
Median salary % change year-on-year +5.26% -17.03% +18.96%
10th Percentile £17,650 £18,500 £19,300
90th Percentile £22,100 £23,000 £30,315
Hampshire median annual salary £23,500 £20,750 £20,000
% change year-on-year +13.25% +3.75% -3.03%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Basingstoke. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Basingstoke
Permanent vacancies in Basingstoke with a recognized job title 1095 991 832
% of permanent IT jobs with a recognized job title 95.30% 96.12% 97.88%
Number of salaries quoted 997 897 662
Basingstoke median annual salary £45,000 £40,000 £43,500
Median salary % change year-on-year +12.50% -8.05% +8.75%
10th Percentile £31,000 £25,900 £25,000
90th Percentile £70,000 £58,750 £62,500
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

Service Desk Analyst
Job Vacancy Trend in Basingstoke

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Desk Analyst in Basingstoke

Service Desk Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Basingstoke.

Salary trend for Service Desk Analyst in Basingstoke

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Basingstoke

For the 6 months to 21 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Basingstoke region featuring Service Desk Analyst in the job title.

1 6 (85.71%) Microsoft
1 6 (85.71%) Active Directory
2 4 (57.14%) Microsoft Office
3 3 (42.86%) ITIL
3 3 (42.86%) ITSM
4 2 (28.57%) Wireless
4 2 (28.57%) Replication
4 2 (28.57%) Cisco
4 2 (28.57%) Firewall
4 2 (28.57%) Polycom
4 2 (28.57%) Hyper-V
4 2 (28.57%) SolarWinds
4 2 (28.57%) Unified Communications
4 2 (28.57%) Citrix
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) Apple
4 2 (28.57%) C
4 2 (28.57%) SQL
4 2 (28.57%) Chat Support
5 1 (14.29%) Windows Server
5 1 (14.29%) Process Management
5 1 (14.29%) Change Management
5 1 (14.29%) Windows
5 1 (14.29%) Microsoft Excel
5 1 (14.29%) ITIL V3
5 1 (14.29%) Knowledge Management
5 1 (14.29%) Capita
5 1 (14.29%) Incident Management
5 1 (14.29%) Degree
5 1 (14.29%) Finance

Service Desk Analyst Skill Set
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (57.14%) Microsoft Office
2 1 (14.29%) Microsoft Excel
Communications & Networking
1 2 (28.57%) Firewall
1 2 (28.57%) Unified Communications
1 2 (28.57%) Wireless
General
1 1 (14.29%) Finance
1 1 (14.29%) Law
Miscellaneous
1 2 (28.57%) Replication
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) ITSM
2 2 (28.57%) Chat Support
3 1 (14.29%) Change Management
3 1 (14.29%) Incident Management
3 1 (14.29%) ITIL V3
3 1 (14.29%) Knowledge Management
3 1 (14.29%) Process Management
Programming Languages
1 2 (28.57%) C
1 2 (28.57%) SQL
Qualifications
1 2 (28.57%) Microsoft Certification
2 1 (14.29%) Degree
System Software
1 6 (85.71%) Active Directory
2 2 (28.57%) Hyper-V
Vendors
1 6 (85.71%) Microsoft
2 2 (28.57%) Apple
2 2 (28.57%) Cisco
2 2 (28.57%) Citrix
2 2 (28.57%) Polycom
2 2 (28.57%) SolarWinds
3 1 (14.29%) Capita