Period
to 20 January 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Bedfordshire during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England > Bedfordshire
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 64 68 48
Rank change year-on-year +4 -20 -11
Permanent jobs requiring a Support Analyst 16 50 87
As % of all permanent IT jobs advertised in Bedfordshire 1.81% 3.45% 4.81%
As % of the Job Titles category 1.88% 3.62% 4.95%
Number of salaries quoted 14 40 86
Bedfordshire median annual salary £30,000 £35,000 £34,500
Median salary % change year-on-year -14.29% +1.45% -13.75%
10th Percentile £25,375 £22,000 £23,500
90th Percentile £45,875 £46,500 £57,500
East of England median annual salary £30,750 £30,000 £31,500
% change year-on-year +2.50% -4.76% +5.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bedfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bedfordshire
Permanent vacancies in Bedfordshire with a recognized job title 851 1,383 1,758
% of permanent IT jobs with a recognized job title 96.05% 95.38% 97.29%
Number of salaries quoted 776 1,211 1,574
Bedfordshire median annual salary £49,500 £50,000 £47,500
Median salary % change year-on-year -1.00% +5.26% +9.20%
10th Percentile £27,500 £29,250 £28,000
90th Percentile £72,500 £78,750 £73,250
East of England median annual salary £46,902 £45,000 £44,500
% change year-on-year +4.23% +1.12% +4.71%

Support Analyst
Job Vacancy Trend in Bedfordshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Support Analyst in Bedfordshire

Support Analyst
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Bedfordshire.

Salary trend for Support Analyst in Bedfordshire

Support Analyst
Salary Histogram in Bedfordshire

The salary distribution of IT jobs citing Support Analyst in Bedfordshire over the 6 months to 20 January 2018.

Salary histogram for Support Analyst in Bedfordshire

Support Analyst
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Bedfordshire region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedford +16 6 £27,500 -21.43%
Luton +19 3 £30,000 -13.04%
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Bedfordshire

For the 6 months to 20 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedfordshire region featuring Support Analyst in the job title.

1 6 (37.50%) Windows
2 5 (31.25%) SQL
2 5 (31.25%) SLA
3 4 (25.00%) Information Management
3 4 (25.00%) Data Quality
3 4 (25.00%) SystmOne
4 3 (18.75%) Office 365
4 3 (18.75%) ITIL
5 2 (12.50%) J2EE
5 2 (12.50%) Java
5 2 (12.50%) Oracle
5 2 (12.50%) SQL Server
5 2 (12.50%) DHCP
5 2 (12.50%) DNS
5 2 (12.50%) Unix
5 2 (12.50%) NHS
5 2 (12.50%) SQL Server Integration Services
5 2 (12.50%) Degree
5 2 (12.50%) Computer Science
5 2 (12.50%) Service Management
5 2 (12.50%) Service Delivery
5 2 (12.50%) ITSM
5 2 (12.50%) Finance
5 2 (12.50%) VMware
5 2 (12.50%) Enterprise Software
5 2 (12.50%) PowerShell
5 2 (12.50%) vSphere
6 1 (6.25%) Virtual Servers
6 1 (6.25%) Service Delivery Management
6 1 (6.25%) Collaborative Working

Support Analyst Skill Set
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) MS Exchange
Business Applications
1 4 (25.00%) SystmOne
Cloud Services
1 3 (18.75%) Office 365
2 1 (6.25%) Microsoft Azure
Communications & Networking
1 2 (12.50%) DHCP
1 2 (12.50%) DNS
2 1 (6.25%) SAN
2 1 (6.25%) WAN
Database & Business Intelligence
1 2 (12.50%) SQL Server
1 2 (12.50%) SQL Server Integration Services
2 1 (6.25%) BusinessObjects
2 1 (6.25%) MySQL
2 1 (6.25%) SQL Server Reporting Services
Development Applications
1 1 (6.25%) SQL Server Management Studio (SSMS)
General
1 2 (12.50%) Finance
Libraries, Frameworks & Software Standards
1 2 (12.50%) J2EE
2 1 (6.25%) .NET
Miscellaneous
1 2 (12.50%) Computer Science
1 2 (12.50%) Enterprise Software
1 2 (12.50%) NHS
2 1 (6.25%) Data Centre
2 1 (6.25%) Fintech
Operating Systems
1 6 (37.50%) Windows
2 2 (12.50%) Unix
3 1 (6.25%) Linux
3 1 (6.25%) Windows 7
3 1 (6.25%) Windows Server
3 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 4 (25.00%) Information Management
2 3 (18.75%) ITIL
3 2 (12.50%) ITSM
3 2 (12.50%) Service Delivery
3 2 (12.50%) Service Management
4 1 (6.25%) Agile Software Development
4 1 (6.25%) Collaborative Working
4 1 (6.25%) Incident Management
4 1 (6.25%) Information Security
4 1 (6.25%) Root Cause Analysis
4 1 (6.25%) Service Delivery Management
4 1 (6.25%) Technical Analysis
Programming Languages
1 5 (31.25%) SQL
2 2 (12.50%) Java
2 2 (12.50%) PowerShell
3 1 (6.25%) C#
3 1 (6.25%) VB.NET
Qualifications
1 2 (12.50%) Degree
Quality Assurance & Compliance
1 5 (31.25%) SLA
2 4 (25.00%) Data Quality
System Software
1 2 (12.50%) vSphere
2 1 (6.25%) Virtual Servers
2 1 (6.25%) VMware Infrastructure
Vendors
1 2 (12.50%) Oracle
1 2 (12.50%) VMware
2 1 (6.25%) HP
2 1 (6.25%) Microsoft
2 1 (6.25%) PeopleSoft
2 1 (6.25%) SAP
2 1 (6.25%) SolarWinds