The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in the East of England during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Support Analyst
England / East of England
Rank 102 74 66
Rank change year-on-year -28 -8  
Permanent jobs requiring a Support Analyst 164 260 293
As % of all permanent IT jobs advertised in the East of England 2.72% 3.53% 3.92%
As % of the Job Titles category 2.83% 3.67% 4.03%
Number of salaries quoted 134 217 253
Median salary £28,000 £29,000 £30,000
Median salary % change year-on-year -3.44% -3.33%  
90% offered a salary of more than £21,000 £21,500 £22,500
10% offered a salary of more than £42,500 £49,200 £46,500
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5797 7083 7273
As % of all permanent IT job vacancies advertised in the East of England 96.09% 96.24% 97.35%
Number of salaries quoted 4624 5713 5850
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £63,550
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the East of England.

Salary trend for Support Analyst in the East of England

Support Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Analyst in the East of England over the 3 months to 26 March 2017.

Salary histogram for Support Analyst in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 67 £25,000 -12.28% 3
Essex +2 39 £32,500 +10.16% 3
Cambridgeshire +5 26 £27,500 +1.85% 4
Suffolk +23 16 £26,250 +19.31%
Bedfordshire -4 14 £25,000 -43.82% 1
Norfolk -23 3 £42,500 +41.66%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 26 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 157 (42.09%) Windows
2 155 (41.55%) Microsoft
3 119 (31.90%) SQL
4 97 (26.01%) MS Excel
5 94 (25.20%) ITIL
6 79 (21.18%) Active Directory
7 76 (20.38%) Windows Server
8 66 (17.69%) Finance
9 60 (16.09%) Windows 7
10 55 (14.75%) MS Office
11 53 (14.21%) SQL Server
12 49 (13.14%) Windows Server 2012
13 48 (12.87%) Problem Management
14 47 (12.60%) Oracle
15 45 (12.06%) SLA
16 42 (11.26%) Windows Server 2008
17 40 (10.72%) VMware
18 39 (10.46%) Analytical Skills
19 38 (10.19%) .NET
20 32 (8.58%) VMware Infrastructure
21 31 (8.31%) Java
21 31 (8.31%) Linux
21 31 (8.31%) MS Exchange
22 30 (8.04%) Microsoft Certification
23 29 (7.77%) Degree
24 26 (6.97%) SAP
25 25 (6.70%) IIS
26 24 (6.43%) Incident Management
27 21 (5.63%) Unix
27 21 (5.63%) LAN

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (8.31%) MS Exchange
2 25 (6.70%) IIS
3 18 (4.83%) Exchange Server 2010
4 17 (4.56%) SharePoint
5 9 (2.41%) Skype for Business
6 7 (1.88%) Apache
6 7 (1.88%) Tomcat
7 5 (1.34%) JBoss
8 4 (1.07%) Documentum
8 4 (1.07%) GlassFish
9 3 (0.80%) Exchange Server 2013
9 3 (0.80%) Gentran
9 3 (0.80%) WebLogic
10 2 (0.54%) WebSphere
10 2 (0.54%) WebSphere Application Server
11 1 (0.27%) BizTalk Server
11 1 (0.27%) Blackberry Enterprise Server
11 1 (0.27%) Exchange Server 2007
Applications
1 97 (26.01%) MS Excel
2 55 (14.75%) MS Office
3 11 (2.95%) MS Project
4 2 (0.54%) MS PowerPoint
5 1 (0.27%) Mozilla Thunderbird
5 1 (0.27%) MS Visio
Business Applications
1 16 (4.29%) Dynamics AX
2 13 (3.49%) SAP CO
2 13 (3.49%) SAP FI
2 13 (3.49%) SAP FI/CO
3 11 (2.95%) Magento
4 5 (1.34%) CODA-Financials
4 5 (1.34%) Cognos Business Intelligence
4 5 (1.34%) Dynamics CRM
5 3 (0.80%) Lawson
5 3 (0.80%) Oracle Financials
5 3 (0.80%) Sage 200
6 2 (0.54%) nopCommerce
6 2 (0.54%) Oracle Cash Management
6 2 (0.54%) Oracle EBS
6 2 (0.54%) Oracle General Ledger
6 2 (0.54%) Unit4 Business World
7 1 (0.27%) Oracle Applications
7 1 (0.27%) Oracle ERP
7 1 (0.27%) Remedy ITSM
7 1 (0.27%) SAP ERP
Cloud Services
1 19 (5.09%) Office 365
2 8 (2.14%) Microsoft Azure
3 3 (0.80%) Amazon AWS
3 3 (0.80%) SaaS
4 2 (0.54%) Cloud Computing
4 2 (0.54%) IaaS
5 1 (0.27%) OneDrive
Communications & Networking
1 21 (5.63%) LAN
2 18 (4.83%) DNS
2 18 (4.83%) TCP/IP
3 16 (4.29%) Internet
4 15 (4.02%) DHCP
4 15 (4.02%) WAN
5 11 (2.95%) FTP
5 11 (2.95%) Remote Desktop
6 9 (2.41%) Firewall
6 9 (2.41%) HTTP
7 7 (1.88%) VPN
8 6 (1.61%) VoIP
8 6 (1.61%) Wireless
9 4 (1.07%) LDAP
9 4 (1.07%) OpenLDAP
9 4 (1.07%) SAN
9 4 (1.07%) Wi-Fi
10 3 (0.80%) Unified Communications
10 3 (0.80%) VLAN
11 2 (0.54%) SSH
Database & Business Intelligence
1 53 (14.21%) SQL Server
2 17 (4.56%) Crystal Reports
3 13 (3.49%) MySQL
4 11 (2.95%) BusinessObjects
4 11 (2.95%) SQL Server 2008
5 8 (2.14%) SQL Server 2005
6 7 (1.88%) MS Access
6 7 (1.88%) Oracle Database
6 7 (1.88%) Relational Database
6 7 (1.88%) SQL Server Reporting Services
7 4 (1.07%) Cognos Report Studio
7 4 (1.07%) SQL Server Integration Services
8 3 (0.80%) Oracle Database 10g
9 2 (0.54%) DTS
9 2 (0.54%) Oracle Database 11g
9 2 (0.54%) Power BI
9 2 (0.54%) RDBMS
9 2 (0.54%) SQL Server 2012
9 2 (0.54%) SQL Server Analysis Services
Development Applications
1 9 (2.41%) Visual Studio
2 7 (1.88%) Team Foundation Server
3 6 (1.61%) JIRA
4 5 (1.34%) Selenium
5 3 (0.80%) Oracle Forms
6 2 (0.54%) Oracle APEX
7 1 (0.27%) VisualVM
General
1 66 (17.69%) Finance
2 9 (2.41%) Retail
3 8 (2.14%) Advertising
3 8 (2.14%) Legal
4 7 (1.88%) Back Office
4 7 (1.88%) Law
5 5 (1.34%) Banking
5 5 (1.34%) French Language
5 5 (1.34%) Manufacturing
6 3 (0.80%) Publishing
7 2 (0.54%) Electronics
7 2 (0.54%) General Ledger
7 2 (0.54%) Marketing
8 1 (0.27%) Italian Language
8 1 (0.27%) Pharmaceutical
8 1 (0.27%) Spanish Language
8 1 (0.27%) Telecoms
Libraries, Frameworks & Software Standards
1 38 (10.19%) .NET
2 16 (4.29%) HTML
3 13 (3.49%) XML
4 11 (2.95%) JDBC
5 10 (2.68%) Web Services
6 9 (2.41%) ASP.NET
6 9 (2.41%) CSS
7 8 (2.14%) XSLT
8 5 (1.34%) Middleware
9 4 (1.07%) EDI
9 4 (1.07%) SOAP
10 2 (0.54%) ASP.NET MVC
10 2 (0.54%) COM
10 2 (0.54%) HTML5
11 1 (0.27%) COM+
11 1 (0.27%) Hibernate
11 1 (0.27%) Java EE
11 1 (0.27%) JSF
11 1 (0.27%) Spring
11 1 (0.27%) Struts
Miscellaneous
1 39 (10.46%) Analytical Skills
2 15 (4.02%) Management Information System
3 13 (3.49%) Data Centre
4 7 (1.88%) Computer Science
4 7 (1.88%) Driving Licence
5 6 (1.61%) Wiki
6 5 (1.34%) DataPower
6 5 (1.34%) Enterprise Software
6 5 (1.34%) Fat Client
6 5 (1.34%) Thin Client
7 4 (1.07%) Client/Server
7 4 (1.07%) Handset
8 3 (0.80%) Replication
9 2 (0.54%) Clustering
9 2 (0.54%) HP Storage
9 2 (0.54%) Mobile App
10 1 (0.27%) Biotechnology
10 1 (0.27%) Blackberry
10 1 (0.27%) iPhone
10 1 (0.27%) Life Science
Operating Systems
1 157 (42.09%) Windows
2 76 (20.38%) Windows Server
3 60 (16.09%) Windows 7
4 49 (13.14%) Windows Server 2012
5 42 (11.26%) Windows Server 2008
6 31 (8.31%) Linux
7 21 (5.63%) Unix
8 18 (4.83%) Windows 10
9 15 (4.02%) Windows Server 2003
10 13 (3.49%) Solaris
11 12 (3.22%) Windows XP
12 10 (2.68%) Apple iOS
12 10 (2.68%) Red Hat Enterprise Linux
13 7 (1.88%) Windows 8
14 6 (1.61%) Windows Vista
15 4 (1.07%) Android
16 2 (0.54%) Mac OS
16 2 (0.54%) Mac OS X
16 2 (0.54%) Windows NT
16 2 (0.54%) Windows Phone
Processes & Methodologies
1 94 (25.20%) ITIL
2 48 (12.87%) Problem Management
3 24 (6.43%) Incident Management
4 19 (5.09%) Change Management
5 18 (4.83%) Agile Software Development
6 17 (4.56%) Business Intelligence
6 17 (4.56%) ERP
6 17 (4.56%) Project Management
6 17 (4.56%) Service Delivery
7 15 (4.02%) Root Cause Analysis
8 14 (3.75%) Configuration Management
8 14 (3.75%) User Acceptance Testing
9 13 (3.49%) E-Commerce
10 12 (3.22%) Time Management
11 11 (2.95%) CRM
11 11 (2.95%) Network Management
11 11 (2.95%) Performance Tuning
12 10 (2.68%) GAP Analysis
13 9 (2.41%) Capacity Management
13 9 (2.41%) Process Improvement
Programming Languages
1 119 (31.90%) SQL
2 31 (8.31%) Java
3 20 (5.36%) PowerShell
4 13 (3.49%) C#
4 13 (3.49%) JavaScript
5 12 (3.22%) Bash Shell
6 11 (2.95%) Perl
6 11 (2.95%) PHP
7 9 (2.41%) PL/SQL
7 9 (2.41%) VB.NET
8 7 (1.88%) ABAP
9 6 (1.61%) VB
10 5 (1.34%) VBA
11 4 (1.07%) C
11 4 (1.07%) Python
12 2 (0.54%) T-SQL
12 2 (0.54%) VBScript
13 1 (0.27%) Shell Script
Qualifications
1 30 (8.04%) Microsoft Certification
2 29 (7.77%) Degree
3 20 (5.36%) CCNA
3 20 (5.36%) Cisco Certification
4 17 (4.56%) MCP
5 11 (2.95%) MCSE
6 9 (2.41%) CCA
7 8 (2.14%) A+ Certification
7 8 (2.14%) MCTS
7 8 (2.14%) VMware Certified Professional (VCP)
8 7 (1.88%) MCSA
9 6 (1.61%) MCITP
10 5 (1.34%) CCNP
11 4 (1.07%) ITIL Certification
12 3 (0.80%) Security Cleared
13 2 (0.54%) MBCS
14 1 (0.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 45 (12.06%) SLA
2 6 (1.61%) QA
3 2 (0.54%) ISO 9001
3 2 (0.54%) PCI DSS
3 2 (0.54%) PMO
System Software
1 79 (21.18%) Active Directory
2 32 (8.58%) VMware Infrastructure
3 17 (4.56%) Hyper-V
4 14 (3.75%) VMware ESXi
5 9 (2.41%) vSphere
6 6 (1.61%) Terminal Services
7 3 (0.80%) VMware Workstation
7 3 (0.80%) XenApp
8 2 (0.54%) Virtual Desktop
9 1 (0.27%) Citrix Presentation Server
9 1 (0.27%) Oracle RAC
9 1 (0.27%) Tivoli Workload Scheduler
9 1 (0.27%) Virtual Servers
9 1 (0.27%) XenDesktop
Systems Management
1 21 (5.63%) SCCM
2 10 (2.68%) SCOM
3 5 (1.34%) Nagios
3 5 (1.34%) Opsview
4 3 (0.80%) HP Data Protector
5 2 (0.54%) ZENworks
6 1 (0.27%) ThinApp
6 1 (0.27%) Tivoli
6 1 (0.27%) Tivoli Endpoint Manager
Vendors
1 155 (41.55%) Microsoft
2 47 (12.60%) Oracle
3 40 (10.72%) VMware
4 26 (6.97%) SAP
5 16 (4.29%) Cisco
6 13 (3.49%) IBM
7 11 (2.95%) Citrix
7 11 (2.95%) Cognos
7 11 (2.95%) Planview
8 8 (2.14%) CODA
8 8 (2.14%) Veeam
9 7 (1.88%) DevExpress
10 6 (1.61%) Google
11 5 (1.34%) Apple
11 5 (1.34%) Aruba
11 5 (1.34%) Sage
11 5 (1.34%) SolarWinds
11 5 (1.34%) Splunk
12 4 (1.07%) F5
12 4 (1.07%) OpenText
Cambridgeshire
Tec Partners
Salary: £24000.00 - £28000.00 per annum
Posted: 3 days ago
Luton, Bedfordshire
Actis Recruitment.
Salary: From £24,000 to £28,000 per annum + share option scheme + benefits
Posted: 4 days ago
Colchester, Essex
Heat Recruitment
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
Computer People
Salary: Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Hyperspheric Solutions Limited
Salary: From £18,000 to £24,500 per annum - 35 hour working week - 25 days hol
Posted: 9 days ago
Watford, Hertfordshire
Hiring People
Salary: £30k - 35k per year
Posted: 4 days ago
Rickmansworth
aap3
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 10 days ago