Support Analyst Jobs in the East of England

Support Analyst
England > East of England

The median Support Analyst salary in the East of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 125 113 159
Rank change year-on-year -12 +46 -11
Permanent jobs requiring a Support Analyst 61 69 133
As % of all permanent jobs advertised in the East of England 1.17% 1.90% 1.84%
As % of the Job Titles category 1.25% 2.26% 1.98%
Number of salaries quoted 49 55 94
10th Percentile £23,500 £21,250 £22,325
25th Percentile £26,250 £25,625 £25,000
Median annual salary (50th Percentile) £30,000 £29,000 £30,000
Median % change year-on-year +3.45% -3.33% -9.77%
75th Percentile £35,000 £36,500 £38,750
90th Percentile £40,400 £40,000 £45,000
England median annual salary £35,000 £35,000 £32,909
% change year-on-year - +6.36% +1.26%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 4,895 3,058 6,715
% of permanent jobs with a recognized job title 94.01% 84.10% 92.74%
Number of salaries quoted 3,500 1,809 3,011
10th Percentile £26,250 £26,000 £27,500
25th Percentile £32,750 £35,000 £36,250
Median annual salary (50th Percentile) £48,743 £52,500 £50,000
Median % change year-on-year -7.16% +5.00% -
75th Percentile £64,756 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Analyst
Job Vacancy Trend in the East of England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Analyst in the East of England

Support Analyst
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Analyst in the East of England.

Salary trend for Support Analyst in the East of England

Support Analyst
Salary Histogram in the East of England

Salary distribution for jobs citing Support Analyst in the East of England over the 6 months to 26 July 2024.

Salary histogram for Support Analyst in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -6 25 £27,500 -15.38% 2
Cambridgeshire +4 15 £30,000 +7.14%
Essex +6 8 £33,750 +22.73% 3
Bedfordshire +19 7 £30,000 -6.25% 2
Norfolk -26 6 £25,250 -11.40%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 26 July 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Analyst in the job title.

1 24 (39.34%) Active Directory
2 23 (37.70%) Windows
3 22 (36.07%) Problem-Solving
4 21 (34.43%) Social Skills
5 19 (31.15%) Analytical Skills
6 17 (27.87%) Microsoft 365
6 17 (27.87%) Degree
7 14 (22.95%) Microsoft Office
7 14 (22.95%) Microsoft Exchange
7 14 (22.95%) Microsoft
7 14 (22.95%) Customer Service
8 13 (21.31%) Windows 10
9 12 (19.67%) ITSM
10 10 (16.39%) Apple
11 9 (14.75%) ITIL
11 9 (14.75%) SharePoint
12 8 (13.11%) VMware
12 8 (13.11%) Time Management
13 7 (11.48%) Apple iOS
13 7 (11.48%) Windows Server
13 7 (11.48%) Project Management
14 6 (9.84%) Microsoft Excel
14 6 (9.84%) SQL
14 6 (9.84%) Change Management
14 6 (9.84%) Manufacturing
14 6 (9.84%) Public Sector
15 5 (8.20%) Power Platform
15 5 (8.20%) Computer Science Degree
15 5 (8.20%) Decision-Making
15 5 (8.20%) Computer Science

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (22.95%) Microsoft Exchange
2 9 (14.75%) SharePoint
3 3 (4.92%) Confluence
4 2 (3.28%) Skype for Business
Applications
1 14 (22.95%) Microsoft Office
2 6 (9.84%) Microsoft Excel
Cloud Services
1 17 (27.87%) Microsoft 365
2 5 (8.20%) Power Platform
3 4 (6.56%) Power Automate
4 3 (4.92%) SaaS
5 2 (3.28%) Azure
5 2 (3.28%) Google Workspace
5 2 (3.28%) Mimecast
5 2 (3.28%) WhatsApp
Communications & Networking
1 5 (8.20%) LAN
1 5 (8.20%) WAN
2 4 (6.56%) Internet
3 2 (3.28%) DHCP
3 2 (3.28%) DNS
3 2 (3.28%) Intranet
3 2 (3.28%) Skype
3 2 (3.28%) WebEx
Database & Business Intelligence
1 5 (8.20%) Power BI
2 4 (6.56%) SQL Server
3 3 (4.92%) SQL Server Reporting Services
4 1 (1.64%) SQL Server Integration Services
Development Applications
1 3 (4.92%) JIRA
General
1 21 (34.43%) Social Skills
2 19 (31.15%) Analytical Skills
3 6 (9.84%) Manufacturing
3 6 (9.84%) Public Sector
4 4 (6.56%) Finance
5 2 (3.28%) Marketing
5 2 (3.28%) Organisational Skills
5 2 (3.28%) Pharmaceutical
5 2 (3.28%) Presentation Skills
5 2 (3.28%) Retail
6 1 (1.64%) Influencing Skills
6 1 (1.64%) Local Government
6 1 (1.64%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.28%) XML
Miscellaneous
1 4 (6.56%) Self-Motivation
1 4 (6.56%) Smartphone
2 2 (3.28%) Educational Technology
2 2 (3.28%) Management Information System
2 2 (3.28%) Product Ownership
Operating Systems
1 23 (37.70%) Windows
2 13 (21.31%) Windows 10
3 7 (11.48%) Apple iOS
3 7 (11.48%) Windows Server
4 4 (6.56%) Android
5 3 (4.92%) Windows Server 2016
5 3 (4.92%) Windows Server 2019
6 2 (3.28%) Mac OS
6 2 (3.28%) Mac OS X
7 1 (1.64%) Linux
7 1 (1.64%) Unix
Processes & Methodologies
1 22 (36.07%) Problem-Solving
2 14 (22.95%) Customer Service
3 12 (19.67%) ITSM
4 9 (14.75%) ITIL
5 8 (13.11%) Time Management
6 7 (11.48%) Project Management
7 6 (9.84%) Change Management
8 5 (8.20%) Business Intelligence
8 5 (8.20%) Computer Science
8 5 (8.20%) Decision-Making
8 5 (8.20%) Service Management
9 4 (6.56%) Chat Support
9 4 (6.56%) Collaborative Working
9 4 (6.56%) Incident Management
9 4 (6.56%) Office Automation
9 4 (6.56%) Planning and Forecasting
9 4 (6.56%) PRINCE2
9 4 (6.56%) Service Delivery
9 4 (6.56%) Workflow
9 4 (6.56%) Workflow Management
Programming Languages
1 6 (9.84%) SQL
2 2 (3.28%) T-SQL
3 1 (1.64%) C
3 1 (1.64%) C#
3 1 (1.64%) COBOL
Qualifications
1 17 (27.87%) Degree
2 5 (8.20%) Computer Science Degree
2 5 (8.20%) PhD
3 1 (1.64%) AAT
Quality Assurance & Compliance
1 5 (8.20%) SLA
2 2 (3.28%) Data Quality
2 2 (3.28%) PMO
System Software
1 24 (39.34%) Active Directory
2 5 (8.20%) Virtual Desktop
3 3 (4.92%) vSphere
4 2 (3.28%) VMware Infrastructure
5 1 (1.64%) Hyper-V
Systems Management
1 3 (4.92%) SCCM
2 1 (1.64%) Microsoft Intune
Vendors
1 14 (22.95%) Microsoft
2 10 (16.39%) Apple
3 8 (13.11%) VMware
4 5 (8.20%) ServiceNow
5 3 (4.92%) Cisco
5 3 (4.92%) Commvault
6 2 (3.28%) Citrix
7 1 (1.64%) Dell