Support Analyst Job Trends in the East of England

Support Analyst
England > East of England

The median Support Analyst salary in the East of England is £28,000 per year, according to job vacancies posted during the 6 months leading to 13 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Feb 2026
Same period 2025 Same period 2024
Rank 92 139 93
Rank change year-on-year +47 -46 +77
Permanent jobs requiring a Support Analyst 69 32 110
As % of all permanent jobs in the East of England 1.48% 0.96% 2.47%
As % of the Job Titles category 1.65% 1.08% 2.62%
Number of salaries quoted 53 18 107
10th Percentile £25,000 £24,875 £22,000
25th Percentile £26,250 £27,611 £26,250
Median annual salary (50th Percentile) £28,000 £32,500 £31,625
Median % change year-on-year -13.85% +2.77% +17.13%
75th Percentile £33,750 £40,188 £37,125
90th Percentile £41,000 £50,250 £38,750
England median annual salary £33,000 £40,000 £36,500
% change year-on-year -17.50% +9.59% +8.14%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 4,180 2,972 4,198
% of permanent jobs with a recognized job title 89.41% 88.82% 94.34%
Number of salaries quoted 2,586 1,392 3,369
10th Percentile £28,000 £28,000 £26,000
25th Percentile £35,250 £39,938 £32,750
Median annual salary (50th Percentile) £50,000 £54,000 £50,000
Median % change year-on-year -7.41% +8.00% -4.76%
75th Percentile £65,000 £66,296 £65,000
90th Percentile £80,000 £78,725 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

Support Analyst
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Analyst job vacancy trend in the East of England

Support Analyst
Salary Trend in the East of England

Salary distribution trend for Support Analyst job vacancies in the East of England.

Salary distribution trend for Support Analyst job vacancies in the East of England

Support Analyst
Salary Histogram in the East of England

Salary distribution for jobs citing Support Analyst in the East of England over the 6 months to 13 February 2026.

Salary histogram for Support Analyst in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 6 months to 13 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +23 23 £28,000 +9.80% 1
Essex +16 23 £27,500 -23.08% 3
Suffolk - 12 £35,000 - 9
Hertfordshire -9 9 £46,500 +26.53% 2
Norfolk +4 2 £26,000 -8.95% 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 13 February 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Analyst in the job title.

1 34 (49.28%) Problem-Solving
2 30 (43.48%) Customer Service
3 22 (31.88%) Azure
3 22 (31.88%) Microsoft
4 18 (26.09%) Microsoft 365
4 18 (26.09%) Windows
5 14 (20.29%) Active Directory
6 12 (17.39%) Computer Science
7 11 (15.94%) Degree
8 10 (14.49%) ERP
8 10 (14.49%) SQL
9 9 (13.04%) Business Intelligence
9 9 (13.04%) DBS Check
9 9 (13.04%) Entra ID
9 9 (13.04%) Microsoft Intune
9 9 (13.04%) Power Platform
9 9 (13.04%) Windows Server
9 9 (13.04%) Windows Server 2019
10 8 (11.59%) ITIL
10 8 (11.59%) ITSM
10 8 (11.59%) Microsoft Excel
10 8 (11.59%) Power BI
10 8 (11.59%) Process Improvement
11 7 (10.14%) Asset Management
11 7 (10.14%) Mac OS
12 6 (8.70%) Analytics
12 6 (8.70%) Continuous Improvement
12 6 (8.70%) Data Analysis
12 6 (8.70%) Data Analytics
12 6 (8.70%) Firewall

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (4.35%) Microsoft Exchange
1 3 (4.35%) SharePoint
2 2 (2.90%) CMS
Applications
1 8 (11.59%) Microsoft Excel
2 2 (2.90%) Microsoft Office
Business Applications
1 4 (5.80%) NEC Housing
2 3 (4.35%) Dynamics CRM
3 2 (2.90%) Dynamics GP
Cloud Services
1 22 (31.88%) Azure
2 18 (26.09%) Microsoft 365
3 9 (13.04%) Entra ID
3 9 (13.04%) Power Platform
4 2 (2.90%) AWS
5 1 (1.45%) Azure DevOps
5 1 (1.45%) Dynamics 365
Communications & Networking
1 6 (8.70%) Firewall
2 3 (4.35%) VoIP
3 1 (1.45%) Cisco IOS
Database & Business Intelligence
1 8 (11.59%) Power BI
2 4 (5.80%) SQL Server
3 3 (4.35%) Oracle Database
3 3 (4.35%) Oracle Reports
4 2 (2.90%) Crystal Reports
5 1 (1.45%) SQL Server Reporting Services
General
1 37 (53.62%) Social Skills
2 12 (17.39%) Finance
3 10 (14.49%) Analytical Skills
4 2 (2.90%) Banking
5 1 (1.45%) Organisational Skills
5 1 (1.45%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (4.35%) CSS
1 3 (4.35%) HTML
Miscellaneous
1 7 (10.14%) Low-Code
1 7 (10.14%) Onboarding
2 5 (7.25%) Self-Motivation
3 1 (1.45%) Driving Licence
3 1 (1.45%) Hybrid Cloud
Operating Systems
1 18 (26.09%) Windows
2 9 (13.04%) Windows Server
2 9 (13.04%) Windows Server 2019
3 7 (10.14%) Mac OS
4 4 (5.80%) Android
5 3 (4.35%) Linux
6 1 (1.45%) AIX
6 1 (1.45%) Apple iOS
6 1 (1.45%) Windows 10
6 1 (1.45%) Windows 7
6 1 (1.45%) Windows Server 2003
6 1 (1.45%) Windows Server 2016
Processes & Methodologies
1 34 (49.28%) Problem-Solving
2 30 (43.48%) Customer Service
3 12 (17.39%) Computer Science
4 10 (14.49%) ERP
5 9 (13.04%) Business Intelligence
6 8 (11.59%) ITIL
6 8 (11.59%) ITSM
6 8 (11.59%) Process Improvement
7 7 (10.14%) Asset Management
8 6 (8.70%) Analytics
8 6 (8.70%) Continuous Improvement
8 6 (8.70%) Data Analysis
8 6 (8.70%) Data Analytics
8 6 (8.70%) Mentoring
8 6 (8.70%) Preventative Maintenance
8 6 (8.70%) Stakeholder Management
9 3 (4.35%) CRM
9 3 (4.35%) Data Collection
9 3 (4.35%) Hardware Maintenance
9 3 (4.35%) Service Delivery
Programming Languages
1 10 (14.49%) SQL
2 3 (4.35%) Apex Code
2 3 (4.35%) Python
2 3 (4.35%) T-SQL
3 1 (1.45%) PowerShell
3 1 (1.45%) VBScript
Qualifications
1 11 (15.94%) Degree
2 9 (13.04%) DBS Check
3 1 (1.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.45%) GDPR
1 1 (1.45%) SLA
System Software
1 14 (20.29%) Active Directory
2 6 (8.70%) Virtual Desktop
Systems Management
1 9 (13.04%) Microsoft Intune
Vendors
1 22 (31.88%) Microsoft
2 6 (8.70%) Oracle
3 4 (5.80%) NEC
4 3 (4.35%) Salesforce
5 2 (2.90%) Apple
5 2 (2.90%) Sage
5 2 (2.90%) SolarWinds
6 1 (1.45%) Cisco
6 1 (1.45%) Citrix
6 1 (1.45%) IBM