The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in the East of England during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England / East of England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 93 77 69
Rank change year-on-year -16 -8  
Permanent jobs requiring a Support Analyst 200 221 311
As % of all permanent IT jobs advertised in the East of England 3.23% 3.23% 3.85%
As % of the Job Titles category 3.32% 3.36% 3.95%
Number of salaries quoted 162 172 265
Median salary £32,500 £29,000 £29,000
Median salary % change year-on-year +12.06% -  
90% offered a salary of more than £22,500 £20,000 £21,500
10% offered a salary of more than £42,500 £47,500 £40,950
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6029 6586 7877
As % of all permanent IT job vacancies advertised in the East of England 97.23% 96.22% 97.46%
Number of salaries quoted 4930 5599 6495
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the East of England

Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the East of England.

Salary trend for Support Analyst in the East of England

Support Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Analyst in the East of England over the 3 months to 27 June 2017.

Salary histogram for Support Analyst in the East of England

Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -6 78 £30,000 +7.14% 10
Cambridgeshire +1 47 £30,000 +11.11% 4
Essex -5 45 £40,000 +14.28% 1
Suffolk -4 16 £26,000 +13.04% 2
Bedfordshire -10 11 £22,500 -37.93% 4
Norfolk -5 3 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Analyst in the job title.

1 158 (43.65%) Windows
2 146 (40.33%) Microsoft
3 123 (33.98%) SQL
4 96 (26.52%) Active Directory
5 89 (24.59%) Windows Server
6 85 (23.48%) ITIL
7 62 (17.13%) Microsoft Office
8 60 (16.57%) Windows 7
9 58 (16.02%) SQL Server
10 55 (15.19%) Finance
10 55 (15.19%) Windows Server 2012
11 48 (13.26%) Windows Server 2008
12 44 (12.15%) MS Exchange
13 41 (11.33%) Oracle
13 41 (11.33%) VMware
14 40 (11.05%) Analytical Skills
15 39 (10.77%) SLA
16 38 (10.50%) Change Management
17 34 (9.39%) Cisco Certification
17 34 (9.39%) CCNA
17 34 (9.39%) VMware Infrastructure
18 33 (9.12%) LAN
19 32 (8.84%) Microsoft Certification
19 32 (8.84%) Citrix
19 32 (8.84%) Problem Management
20 29 (8.01%) CRM
21 28 (7.73%) Cisco
22 27 (7.46%) Degree
22 27 (7.46%) Office 365
23 26 (7.18%) E-Commerce

Support Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (12.15%) MS Exchange
2 25 (6.91%) IIS
3 23 (6.35%) Exchange Server 2010
4 14 (3.87%) Skype for Business
5 13 (3.59%) Apache
6 9 (2.49%) JBoss
6 9 (2.49%) SharePoint
7 6 (1.66%) Tomcat
8 2 (0.55%) Documentum
8 2 (0.55%) Exchange Server 2013
9 1 (0.28%) BizTalk Server
9 1 (0.28%) Blackberry Enterprise Server
9 1 (0.28%) Exchange Server 2007
9 1 (0.28%) SharePoint Server
Applications
1 62 (17.13%) Microsoft Office
2 19 (5.25%) Microsoft Excel
3 3 (0.83%) Microsoft PowerPoint
4 2 (0.55%) Spreadsheet
Business Applications
1 21 (5.80%) Dynamics AX
2 13 (3.59%) Dynamics CRM
3 12 (3.31%) Dynamics NAV
4 7 (1.93%) Magento
4 7 (1.93%) Oracle EBS
5 4 (1.10%) SAP CO
5 4 (1.10%) SAP FI
5 4 (1.10%) SAP FI/CO
6 3 (0.83%) Lawson
6 3 (0.83%) SAP MM
6 3 (0.83%) SessionCam
7 2 (0.55%) Oracle Cash Management
7 2 (0.55%) Oracle Financials
7 2 (0.55%) Oracle General Ledger
7 2 (0.55%) Sage 200
7 2 (0.55%) SAP PP
7 2 (0.55%) Unit4 Business World
8 1 (0.28%) Infor M3
8 1 (0.28%) Remedy ITSM
8 1 (0.28%) SAP ERP
Cloud Services
1 27 (7.46%) Office 365
2 19 (5.25%) Microsoft Azure
3 9 (2.49%) Cloud Computing
4 8 (2.21%) Amazon AWS
5 6 (1.66%) SaaS
6 3 (0.83%) Google Analytics
6 3 (0.83%) IaaS
7 1 (0.28%) Google Drive
7 1 (0.28%) OneDrive
Communications & Networking
1 33 (9.12%) LAN
2 24 (6.63%) WAN
3 14 (3.87%) VoIP
4 13 (3.59%) Wireless
5 12 (3.31%) TCP/IP
6 10 (2.76%) Internet
7 9 (2.49%) DHCP
7 9 (2.49%) DNS
7 9 (2.49%) Firewall
8 8 (2.21%) VPN
9 7 (1.93%) FTP
10 6 (1.66%) Remote Desktop
10 6 (1.66%) VLAN
10 6 (1.66%) WebEx
11 5 (1.38%) SAN
12 4 (1.10%) SSL
13 3 (0.83%) Ethernet
13 3 (0.83%) MPLS
13 3 (0.83%) NAS
14 2 (0.55%) Cisco ASA
Database & Business Intelligence
1 58 (16.02%) SQL Server
2 19 (5.25%) SQL Server Reporting Services
3 13 (3.59%) MySQL
4 10 (2.76%) SQL Server Integration Services
5 9 (2.49%) SQL Server 2008
6 7 (1.93%) Crystal Reports
6 7 (1.93%) SQL Server Analysis Services
7 6 (1.66%) Relational Database
8 5 (1.38%) Oracle Database
9 4 (1.10%) Oracle Reports
10 3 (0.83%) Data Warehouse
11 2 (0.55%) Power BI
11 2 (0.55%) SAP HANA
11 2 (0.55%) SQL Server 2005
11 2 (0.55%) SQL Server 2012
12 1 (0.28%) BusinessObjects
12 1 (0.28%) Informix
Development Applications
1 11 (3.04%) JIRA
2 10 (2.76%) SoapUI
3 9 (2.49%) Oracle Forms
4 6 (1.66%) MSI
5 3 (0.83%) Selenium
6 2 (0.55%) Oracle APEX
7 1 (0.28%) JConsole
7 1 (0.28%) PROIV
7 1 (0.28%) VisualVM
General
1 55 (15.19%) Finance
2 24 (6.63%) Retail
3 20 (5.52%) Manufacturing
4 18 (4.97%) Legal
5 8 (2.21%) Advertising
5 8 (2.21%) Law
5 8 (2.21%) Telecoms
6 5 (1.38%) Electronics
6 5 (1.38%) French Language
7 2 (0.55%) Billing
7 2 (0.55%) General Ledger
7 2 (0.55%) Local Government
7 2 (0.55%) Marketing
7 2 (0.55%) Spanish Language
8 1 (0.28%) Back Office
8 1 (0.28%) Banking
8 1 (0.28%) Games
8 1 (0.28%) Multimedia
8 1 (0.28%) Turkish Language
Libraries, Frameworks & Software Standards
1 25 (6.91%) .NET
2 17 (4.70%) XML
3 10 (2.76%) SOAP
4 9 (2.49%) HTML
5 7 (1.93%) JDBC
5 7 (1.93%) Web Services
6 6 (1.66%) CSS
6 6 (1.66%) Hibernate
6 6 (1.66%) J2EE
6 6 (1.66%) JBoss Seam
6 6 (1.66%) JSON
6 6 (1.66%) Spring
6 6 (1.66%) Struts
6 6 (1.66%) XHTML
6 6 (1.66%) XMPP
6 6 (1.66%) XSLT
7 2 (0.55%) COM
7 2 (0.55%) EDI
7 2 (0.55%) HTML5
7 2 (0.55%) IDoc
Miscellaneous
1 40 (11.05%) Analytical Skills
2 14 (3.87%) Management Information System
3 9 (2.49%) Data Centre
4 8 (2.21%) Driving Licence
5 7 (1.93%) Computer Science
6 5 (1.38%) Kindle
7 4 (1.10%) iPhone
7 4 (1.10%) Video Conferencing
8 3 (0.83%) Client/Server
9 2 (0.55%) Clustering
9 2 (0.55%) Handset
9 2 (0.55%) HP Storage
9 2 (0.55%) iPad
9 2 (0.55%) Replication
9 2 (0.55%) Smartphone
9 2 (0.55%) Wiki
10 1 (0.28%) Blackberry
10 1 (0.28%) Enterprise Software
10 1 (0.28%) Foreign Exchange (FX)
10 1 (0.28%) Life Science
Operating Systems
1 158 (43.65%) Windows
2 89 (24.59%) Windows Server
3 60 (16.57%) Windows 7
4 55 (15.19%) Windows Server 2012
5 48 (13.26%) Windows Server 2008
6 26 (7.18%) Linux
7 25 (6.91%) Windows XP
8 19 (5.25%) Windows 10
9 17 (4.70%) Windows 8
10 11 (3.04%) Unix
11 10 (2.76%) Solaris
12 9 (2.49%) Android
13 8 (2.21%) Windows Server 2003
14 5 (1.38%) Apple iOS
15 4 (1.10%) AIX
15 4 (1.10%) Windows Vista
16 3 (0.83%) Red Hat Enterprise Linux
17 2 (0.55%) CentOS
17 2 (0.55%) Mac OS
17 2 (0.55%) Windows Phone
Processes & Methodologies
1 85 (23.48%) ITIL
2 38 (10.50%) Change Management
3 32 (8.84%) Problem Management
4 29 (8.01%) CRM
5 26 (7.18%) E-Commerce
5 26 (7.18%) ERP
6 20 (5.52%) User Acceptance Testing
7 15 (4.14%) Project Management
8 13 (3.59%) Business Intelligence
8 13 (3.59%) Test Automation
8 13 (3.59%) Validation
9 12 (3.31%) Incident Management
9 12 (3.31%) Root Cause Analysis
9 12 (3.31%) Service Delivery
10 10 (2.76%) Network Monitoring
11 9 (2.49%) Agile Software Development
11 9 (2.49%) Business Analysis
11 9 (2.49%) DevOps
11 9 (2.49%) Mobile Device Management
11 9 (2.49%) Network Management
Programming Languages
1 123 (33.98%) SQL
2 24 (6.63%) Java
3 19 (5.25%) VBA
4 11 (3.04%) Bash Shell
5 7 (1.93%) Perl
5 7 (1.93%) PHP
5 7 (1.93%) Shell Script
6 6 (1.66%) JavaScript
6 6 (1.66%) PL/SQL
7 5 (1.38%) PowerShell
8 3 (0.83%) C
8 3 (0.83%) C#
8 3 (0.83%) T-SQL
9 2 (0.55%) ABAP
9 2 (0.55%) VBScript
10 1 (0.28%) Korn
Qualifications
1 34 (9.39%) CCNA
1 34 (9.39%) Cisco Certification
2 32 (8.84%) Microsoft Certification
3 27 (7.46%) Degree
4 20 (5.52%) MCP
5 16 (4.42%) A+ Certification
5 16 (4.42%) MCTS
6 10 (2.76%) CCNP
7 8 (2.21%) ITIL Certification
8 6 (1.66%) MCSA
8 6 (1.66%) MCSE
8 6 (1.66%) VMware Certified Professional (VCP)
9 4 (1.10%) NVQ Level 3
10 3 (0.83%) Computer Science Degree
10 3 (0.83%) Security Cleared
11 2 (0.55%) CCA
11 2 (0.55%) MBCS
11 2 (0.55%) MCITP
12 1 (0.28%) ACCA
12 1 (0.28%) PhD
Quality Assurance & Compliance
1 39 (10.77%) SLA
2 5 (1.38%) ISO 9001
2 5 (1.38%) QA
3 1 (0.28%) PCI DSS
System Software
1 96 (26.52%) Active Directory
2 34 (9.39%) VMware Infrastructure
3 16 (4.42%) Hyper-V
3 16 (4.42%) vSphere
4 7 (1.93%) VMware ESXi
5 6 (1.66%) Microsoft App-V
6 5 (1.38%) XenApp
7 3 (0.83%) Terminal Services
8 2 (0.55%) Virtual Desktop
8 2 (0.55%) Virtual Machines
8 2 (0.55%) VMware Workstation
9 1 (0.28%) Citrix Presentation Server
9 1 (0.28%) Tivoli Workload Scheduler
9 1 (0.28%) Virtual Servers
9 1 (0.28%) VMware Server
9 1 (0.28%) XenDesktop
Systems Management
1 16 (4.42%) SCCM
2 12 (3.31%) SCOM
3 3 (0.83%) HP Data Protector
3 3 (0.83%) Norton AntiVirus
3 3 (0.83%) Puppet
4 2 (0.55%) Backup Exec
4 2 (0.55%) vCenter Server
5 1 (0.28%) Symantec Endpoint Protection
5 1 (0.28%) Tivoli
Vendors
1 146 (40.33%) Microsoft
2 41 (11.33%) Oracle
2 41 (11.33%) VMware
3 32 (8.84%) Citrix
4 28 (7.73%) Cisco
5 18 (4.97%) SAP
6 12 (3.31%) Dynatrace
6 12 (3.31%) Splunk
7 10 (2.76%) Aruba
7 10 (2.76%) Google
7 10 (2.76%) SolarWinds
8 7 (1.93%) Veeam
9 6 (1.66%) Sage
10 5 (1.38%) HP
10 5 (1.38%) WatchGuard
11 4 (1.10%) Capita
11 4 (1.10%) JD Edwards
11 4 (1.10%) Thunderhead
12 3 (0.83%) Symantec
12 3 (0.83%) webMethods
Haverhill, Suffolk
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: 13 hours ago
Hertford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + Benefits
Posted: Yesterday
Watford, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 2 days ago
Hertfordshire
TELSTRA Associates
Salary: From £25,000 to £30,000 per annum £25-30k+
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Searchability
Salary: £28000 - £35000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Bluetownonline
Salary: £20000 - £30000 per annum
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £48000.00 - £53000 per annum + benefits
Posted: Yesterday
Bury St. Edmunds, Suffolk
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum + OTE
Posted: 5 days ago
Luton, Bedfordshire
Actis Recruitment.
Salary: From £22,000 to £28,000 per annum + share option scheme + benefits
Posted: 6 days ago
Basildon, Essex
Ashdown IT
Salary: £30000 per annum
Posted: 5 days ago
Luton
TUI Group Careers
Posted: 5 days ago
Luton
TUI Group Careers
Salary: Competitive
Posted: 16 days ago
Cambridge
Deerfoot IT Resources Ltd
Salary: £35000 - £40000 per annum
Posted: 20 days ago
Cambridgeshire
Harvey Nash plc
Salary: £20000 - £25000 per annum
Posted: 23 days ago
Potters Bar
Recruitment Genius Ltd
Salary: £24000 - £28000 per annum
Posted: 27 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £25000 - £35000 per annum
Posted: 19 days ago