Period
to 12 November 2018

The median annual salary for a Desktop Support was £30,500 in advertised job vacancies in Berkshire during the 6 months to 12 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
South East > Berkshire
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 222 215 266
Rank change year-on-year -7 +51 +26
Permanent jobs requiring a Desktop Support 39 38 38
As % of all permanent IT jobs advertised in Berkshire 0.64% 0.61% 0.44%
As % of the Job Titles category 0.67% 0.64% 0.46%
Number of salaries quoted 38 37 37
Berkshire median annual salary £30,500 £27,500 £27,500
Median salary % change year-on-year +10.91% - -
10th Percentile £22,868 £23,450 £20,400
90th Percentile £50,225 £43,300 £51,500
South East median annual salary £27,500 £27,500 £26,500
% change year-on-year - +3.77% -1.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5,823 5,950 8,289
% of permanent IT jobs with a recognized job title 95.37% 95.52% 95.98%
Number of salaries quoted 4,698 4,775 6,502
Berkshire median annual salary £50,750 £47,500 £50,000
Median salary % change year-on-year +6.84% -5.00% +2.04%
10th Percentile £29,000 £26,250 £27,750
90th Percentile £75,000 £74,250 £73,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Desktop Support
Job Vacancy Trend in Berkshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Desktop Support in Berkshire

Desktop Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Berkshire.

Salary trend for Desktop Support in Berkshire

Desktop Support
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Desktop Support in Berkshire over the 6 months to 12 November 2018.

Salary histogram for Desktop Support in Berkshire

Desktop Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Berkshire region over the 6 months to 12 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +3 21 £31,465 +14.42% 3
Bracknell -10 13 £27,500 +10.07% 1
Maidenhead -33 3 £38,000 +4.83% 1
Newbury +15 1 £27,500 +10.00%
Desktop Support
South East

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 12 November 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Desktop Support in the job title.

1 38 (97.44%) Windows
2 20 (51.28%) Microsoft
2 20 (51.28%) Windows 10
3 18 (46.15%) Active Directory
4 17 (43.59%) Windows 8
5 15 (38.46%) Windows 7
6 14 (35.90%) SCCM
7 11 (28.21%) Microsoft Office
8 10 (25.64%) ITIL
8 10 (25.64%) Office 365
9 9 (23.08%) Self-Motivation
9 9 (23.08%) SLA
10 8 (20.51%) Windows Server
11 7 (17.95%) Driving Licence
11 7 (17.95%) SC Cleared
11 7 (17.95%) Security Cleared
11 7 (17.95%) Migration
11 7 (17.95%) Windows XP
12 6 (15.38%) SQL
12 6 (15.38%) SQL Server
12 6 (15.38%) Dell
12 6 (15.38%) Microsoft Certification
12 6 (15.38%) Firewall
12 6 (15.38%) Asset Management
12 6 (15.38%) Problem-Solving
13 5 (12.82%) Critical Thinking
13 5 (12.82%) Customer Requirements
13 5 (12.82%) WSUS
13 5 (12.82%) Software Deployment
13 5 (12.82%) VMware

Desktop Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.26%) IIS
1 4 (10.26%) MS Exchange
Applications
1 11 (28.21%) Microsoft Office
2 4 (10.26%) Spreadsheet
3 1 (2.56%) Microsoft Excel
3 1 (2.56%) Microsoft PowerPoint
Cloud Services
1 10 (25.64%) Office 365
2 4 (10.26%) SaaS
Communications & Networking
1 6 (15.38%) Firewall
2 5 (12.82%) LAN
3 2 (5.13%) Network Security
3 2 (5.13%) Remote Desktop
3 2 (5.13%) VPN
4 1 (2.56%) SMS
Database & Business Intelligence
1 6 (15.38%) SQL Server
General
1 3 (7.69%) Billing
2 1 (2.56%) Finance
2 1 (2.56%) Retail
Libraries, Frameworks & Software Standards
1 4 (10.26%) Web Services
Miscellaneous
1 9 (23.08%) Self-Motivation
2 7 (17.95%) Driving Licence
3 3 (7.69%) Data Centre
4 1 (2.56%) Analytical Skills
4 1 (2.56%) Fat Client
4 1 (2.56%) Thin Client
4 1 (2.56%) User Experience
Operating Systems
1 38 (97.44%) Windows
2 20 (51.28%) Windows 10
3 17 (43.59%) Windows 8
4 15 (38.46%) Windows 7
5 8 (20.51%) Windows Server
6 7 (17.95%) Windows XP
7 4 (10.26%) Linux
7 4 (10.26%) Unix
8 2 (5.13%) Mac OS
8 2 (5.13%) Windows Server 2008
9 1 (2.56%) Apple iOS
9 1 (2.56%) Mac OS X
Processes & Methodologies
1 10 (25.64%) ITIL
2 7 (17.95%) Migration
3 6 (15.38%) Asset Management
3 6 (15.38%) Problem-Solving
4 5 (12.82%) Critical Thinking
4 5 (12.82%) Customer Requirements
4 5 (12.82%) Software Deployment
5 4 (10.26%) Change Management
5 4 (10.26%) Customer Engagement
5 4 (10.26%) Presales
5 4 (10.26%) Software Asset Management
6 3 (7.69%) Service Delivery
7 2 (5.13%) Coaching
7 2 (5.13%) Data Protection
8 1 (2.56%) Chat Support
8 1 (2.56%) DevOps
8 1 (2.56%) High Availability
8 1 (2.56%) ITSM
8 1 (2.56%) Open Source
8 1 (2.56%) Workload Management
Programming Languages
1 6 (15.38%) SQL
2 4 (10.26%) PowerShell
Qualifications
1 7 (17.95%) SC Cleared
1 7 (17.95%) Security Cleared
2 6 (15.38%) Microsoft Certification
3 4 (10.26%) MCSA
4 2 (5.13%) DV Cleared
4 2 (5.13%) MCSE
5 1 (2.56%) A+ Certification
5 1 (2.56%) Degree
Quality Assurance & Compliance
1 9 (23.08%) SLA
2 1 (2.56%) GDPR
System Software
1 18 (46.15%) Active Directory
2 5 (12.82%) Firmware
3 2 (5.13%) Hyper-V
Systems Management
1 14 (35.90%) SCCM
2 5 (12.82%) WSUS
3 2 (5.13%) Systems Management Server (SMS)
4 1 (2.56%) BMC PATROL
Vendors
1 20 (51.28%) Microsoft
2 6 (15.38%) Dell
3 5 (12.82%) McAfee
3 5 (12.82%) VMware
4 4 (10.26%) Cisco
4 4 (10.26%) Citrix
4 4 (10.26%) EMC
5 2 (5.13%) SonicWALL
6 1 (2.56%) Apple
6 1 (2.56%) Intel
6 1 (2.56%) Unisys