Period
to 16 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 111 110 67
Rank change year-on-year -1 -43 -5
Permanent jobs citing SLA 149 164 301
As % of all permanent IT jobs advertised in Berkshire 2.63% 2.53% 3.83%
As % of the Quality Assurance & Compliance category 17.72% 19.69% 29.63%
Number of salaries quoted 114 140 203
Berkshire median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -21.05%
10th Percentile £21,550 £21,363 £21,250
90th Percentile £63,875 £62,500 £67,000
South East median annual salary £40,000 £35,000 £37,500
% change year-on-year +14.29% -6.67% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 841 833 1,016
As % of all permanent IT jobs advertised in Berkshire 14.85% 12.83% 12.94%
Number of salaries quoted 609 664 766
Berkshire median annual salary £50,000 £46,000 £50,000
Median salary % change year-on-year +8.70% -8.00% -
10th Percentile £31,250 £26,250 £26,250
90th Percentile £76,250 £76,250 £73,750
South East median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - -

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Berkshire.

Salary trend for SLA in Berkshire

SLA
Salary Histogram in Berkshire

The salary distribution of IT jobs citing SLA in Berkshire over the 6 months to 16 January 2019.

Salary histogram for SLA in Berkshire

SLA
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +9 41 £40,000 +83.91% 1
Reading -17 35 £29,232 -10.05% 8
Slough -5 22 £38,750 +13.97% 4
Bracknell +10 20 £41,250 +3.13% 1
Newbury -6 4 £20,000 -58.33% 1
Wokingham +12 3 £37,500 -25.00% 2
Crowthorne - 1 - -
SLA
South East

For the 6 months to 16 January 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for SLA.

1 79 (53.02%) ITIL
2 69 (46.31%) Windows
3 52 (34.90%) Microsoft
4 42 (28.19%) Service Management
5 41 (27.52%) Windows 7
6 39 (26.17%) Service Delivery
6 39 (26.17%) Active Directory
7 37 (24.83%) Office 365
8 32 (21.48%) Linux
9 29 (19.46%) Incident Management
10 28 (18.79%) Microsoft Office
10 28 (18.79%) Windows Server
11 27 (18.12%) IBM
11 27 (18.12%) VMware
12 26 (17.45%) Unix
12 26 (17.45%) Virtual Machines
13 25 (16.78%) TCP/IP
13 25 (16.78%) Problem Management
14 24 (16.11%) Logistics
14 24 (16.11%) Firewall
14 24 (16.11%) Puppet
15 23 (15.44%) Middleware
15 23 (15.44%) VMware Infrastructure
16 22 (14.77%) Security Cleared
16 22 (14.77%) MQSeries
16 22 (14.77%) Oracle
16 22 (14.77%) Root Cause Analysis
17 21 (14.09%) HP
17 21 (14.09%) DV Cleared
18 20 (13.42%) SC Cleared

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (14.77%) MQSeries
2 18 (12.08%) WebLogic
3 6 (4.03%) MS Exchange
4 4 (2.68%) Exchange Server 2010
5 3 (2.01%) Elasticsearch
5 3 (2.01%) Exchange Server 2003
5 3 (2.01%) Exchange Server 2007
5 3 (2.01%) IIS
5 3 (2.01%) Tomcat
6 2 (1.34%) NetWeaver
6 2 (1.34%) SharePoint
6 2 (1.34%) SharePoint 2013
6 2 (1.34%) WebSphere
Applications
1 28 (18.79%) Microsoft Office
2 16 (10.74%) MS Visio
3 12 (8.05%) Microsoft Excel
3 12 (8.05%) Microsoft PowerPoint
4 4 (2.68%) Spreadsheet
Business Applications
1 1 (0.67%) Dynamics CRM
1 1 (0.67%) Oracle CRM
1 1 (0.67%) Remedy ITSM
1 1 (0.67%) SAP GRC
1 1 (0.67%) SAP S/4HANA
1 1 (0.67%) Siebel CRM
Cloud Services
1 37 (24.83%) Office 365
2 1 (0.67%) Microsoft Azure
Communications & Networking
1 25 (16.78%) TCP/IP
2 24 (16.11%) Firewall
3 10 (6.71%) Wireless
4 8 (5.37%) Network Security
5 7 (4.70%) WAN
6 6 (4.03%) Internet
6 6 (4.03%) LAN
6 6 (4.03%) Unified Communications
7 5 (3.36%) DHCP
7 5 (3.36%) DNS
7 5 (3.36%) NetScaler
7 5 (3.36%) SNMP
8 4 (2.68%) 3G
8 4 (2.68%) Cisco PIX
8 4 (2.68%) GSM
8 4 (2.68%) IntruShield
8 4 (2.68%) Intrusion Detection
8 4 (2.68%) RNC
8 4 (2.68%) Sourcefire
8 4 (2.68%) UMTS
Database & Business Intelligence
1 6 (4.03%) Data Mining
1 6 (4.03%) SQL Server
2 3 (2.01%) Data Lake
2 3 (2.01%) MySQL
2 3 (2.01%) SQL Server 2008
3 2 (1.34%) Oracle Database
3 2 (1.34%) PostgreSQL
3 2 (1.34%) SAP HANA
4 1 (0.67%) Big Data
4 1 (0.67%) DB2
4 1 (0.67%) Oracle Database 10g
4 1 (0.67%) RDBMS
4 1 (0.67%) Relational Database
4 1 (0.67%) SAP BW
Development Applications
1 4 (2.68%) JIRA
2 2 (1.34%) Redmine
General
1 16 (10.74%) Finance
2 10 (6.71%) Telecoms
3 6 (4.03%) Retail
4 4 (2.68%) Billing
5 2 (1.34%) Advertising
5 2 (1.34%) Electronics
5 2 (1.34%) Law
5 2 (1.34%) Manufacturing
5 2 (1.34%) Marketing
6 1 (0.67%) Military
Job Titles
1 53 (35.57%) Analyst
2 29 (19.46%) Support Engineer
3 25 (16.78%) Service Analyst
4 18 (12.08%) Service Desk Analyst
5 13 (8.72%) Linux Support
5 13 (8.72%) Support Analyst
5 13 (8.72%) Unix Analyst
5 13 (8.72%) Unix Support
5 13 (8.72%) Unix Support Analyst
6 11 (7.38%) Infrastructure Engineer
7 10 (6.71%) Service Manager
8 9 (6.04%) Desktop Support
8 9 (6.04%) Technical Engineer
9 6 (4.03%) Delivery Manager
9 6 (4.03%) IT Support
9 6 (4.03%) Middleware Engineer
9 6 (4.03%) SAP Analyst
9 6 (4.03%) Security Engineer
10 5 (3.36%) Desktop Engineer
10 5 (3.36%) IT Engineer
Libraries, Frameworks & Software Standards
1 23 (15.44%) Middleware
2 16 (10.74%) Oracle Fusion
3 3 (2.01%) SAP PI
4 2 (1.34%) .NET
4 2 (1.34%) CSS
4 2 (1.34%) EDI
4 2 (1.34%) HTML
4 2 (1.34%) IDoc
4 2 (1.34%) RabbitMQ
4 2 (1.34%) SAP ALE
4 2 (1.34%) SAP Basis
4 2 (1.34%) SAP XI
5 1 (0.67%) J2EE
5 1 (0.67%) JSON
5 1 (0.67%) SAP Fiori
5 1 (0.67%) Web Services
5 1 (0.67%) XML
5 1 (0.67%) XML Schema
Miscellaneous
1 12 (8.05%) Data Centre
1 12 (8.05%) Self-Motivation
2 10 (6.71%) Analytical Skills
3 7 (4.70%) Management Information System
3 7 (4.70%) Security Operations Centre
4 6 (4.03%) EPoS
4 6 (4.03%) Handset
5 5 (3.36%) Driving Licence
6 3 (2.01%) Clustering
6 3 (2.01%) Cyberthreat
6 3 (2.01%) PKI
7 2 (1.34%) Replication
7 2 (1.34%) Virtual Team
8 1 (0.67%) Mobile Payment
Operating Systems
1 69 (46.31%) Windows
2 41 (27.52%) Windows 7
3 32 (21.48%) Linux
4 28 (18.79%) Windows Server
5 26 (17.45%) Unix
6 18 (12.08%) Windows 8
7 17 (11.41%) Windows 10
7 17 (11.41%) Windows Server 2008
8 16 (10.74%) Windows 2000
8 16 (10.74%) Windows XP
9 6 (4.03%) Windows Server 2012
10 3 (2.01%) AIX
10 3 (2.01%) CentOS
10 3 (2.01%) Red Hat Enterprise Linux
10 3 (2.01%) Solaris
10 3 (2.01%) Ubuntu
11 1 (0.67%) MVS
11 1 (0.67%) Windows NT
Processes & Methodologies
1 79 (53.02%) ITIL
2 42 (28.19%) Service Management
3 39 (26.17%) Service Delivery
4 29 (19.46%) Incident Management
5 25 (16.78%) Problem Management
6 24 (16.11%) Logistics
7 22 (14.77%) Root Cause Analysis
8 14 (9.40%) Problem-Solving
9 12 (8.05%) Infrastructure Engineering
10 11 (7.38%) Coaching
11 9 (6.04%) ITSM
12 8 (5.37%) Business Development
12 8 (5.37%) Disaster Recovery
12 8 (5.37%) Security Operations
13 7 (4.70%) Analytics
13 7 (4.70%) Mentoring
13 7 (4.70%) Stakeholder Management
14 6 (4.03%) Cybersecurity
14 6 (4.03%) Security Patching
14 6 (4.03%) Trend Analysis
Programming Languages
1 9 (6.04%) SQL
2 6 (4.03%) Shell Script
3 5 (3.36%) Java
4 3 (2.01%) JavaScript
4 3 (2.01%) PowerShell
5 2 (1.34%) ABAP
5 2 (1.34%) Bash Shell
5 2 (1.34%) C
5 2 (1.34%) C#
5 2 (1.34%) Korn
6 1 (0.67%) Python
Qualifications
1 22 (14.77%) Security Cleared
2 21 (14.09%) DV Cleared
3 20 (13.42%) SC Cleared
4 14 (9.40%) VMware Certified Professional (VCP)
5 12 (8.05%) Degree
6 6 (4.03%) CCNA
6 6 (4.03%) Cisco Certification
7 5 (3.36%) CCSA
8 4 (2.68%) ISEB
8 4 (2.68%) RHCE
9 3 (2.01%) ITIL Certification
9 3 (2.01%) Master's Degree
10 2 (1.34%) CISSP
10 2 (1.34%) CompTIA Security+
10 2 (1.34%) GIAC
10 2 (1.34%) MCSE
10 2 (1.34%) Microsoft Certification
10 2 (1.34%) Network+ Certification
10 2 (1.34%) SANS
10 2 (1.34%) SSCP
Quality Assurance & Compliance
1 5 (3.36%) GDPR
2 2 (1.34%) PMO
System Software
1 39 (26.17%) Active Directory
2 26 (17.45%) Virtual Machines
3 23 (15.44%) VMware Infrastructure
4 16 (10.74%) XenDesktop
5 14 (9.40%) XenApp
6 5 (3.36%) VMware ESXi
7 4 (2.68%) Snort
8 3 (2.01%) Hyper-V
8 3 (2.01%) Virtual Desktop
9 2 (1.34%) Docker
9 2 (1.34%) Microsoft App-V
9 2 (1.34%) NFS
9 2 (1.34%) Samba
9 2 (1.34%) VMware NSX
10 1 (0.67%) Oracle RAC
10 1 (0.67%) VMware Workstation
Systems Management
1 24 (16.11%) Puppet
2 16 (10.74%) Oracle Enterprise Manager
3 4 (2.68%) Proventia
3 4 (2.68%) SCCM
4 3 (2.01%) Grafana
4 3 (2.01%) Kibana
4 3 (2.01%) Microsoft Clustering
4 3 (2.01%) NetBackup
5 2 (1.34%) Ansible
5 2 (1.34%) Nagios
5 2 (1.34%) Norton AntiVirus
5 2 (1.34%) vCenter Server
6 1 (0.67%) AirWatch
6 1 (0.67%) Computer Emergency Response Teams
6 1 (0.67%) SCOM
Vendors
1 52 (34.90%) Microsoft
2 27 (18.12%) IBM
2 27 (18.12%) VMware
3 22 (14.77%) Oracle
4 21 (14.09%) HP
5 18 (12.08%) Citrix
6 17 (11.41%) Cisco
7 12 (8.05%) CheckPoint
8 10 (6.71%) F5
9 9 (6.04%) SAP
10 7 (4.70%) Red Hat
11 6 (4.03%) Remedy
11 6 (4.03%) ServiceNow
12 5 (3.36%) Blue Coat
12 5 (3.36%) Dell
12 5 (3.36%) Palo Alto
13 4 (2.68%) Huawei
13 4 (2.68%) IronPort
13 4 (2.68%) McAfee
13 4 (2.68%) Nortel