Period
to 14 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 112 95 69
Rank change year-on-year -17 -26 0
Permanent jobs citing SLA 160 182 325
As % of all permanent IT jobs advertised in Berkshire 2.59% 2.87% 3.75%
As % of the Quality Assurance & Compliance category 18.22% 23.33% 27.11%
Number of salaries quoted 121 136 210
Berkshire median annual salary £40,000 £40,000 £40,000
10th Percentile £22,750 £22,875 £22,950
90th Percentile £60,000 £63,125 £71,625
South East median annual salary £42,500 £37,500 £37,500
% change year-on-year +13.33% - +7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 878 780 1,199
As % of all permanent IT jobs advertised in Berkshire 14.19% 12.32% 13.85%
Number of salaries quoted 645 602 900
Berkshire median annual salary £50,000 £46,500 £52,500
Median salary % change year-on-year +7.53% -11.43% +5.00%
10th Percentile £32,000 £27,500 £29,225
90th Percentile £75,000 £77,500 £75,000
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Berkshire.

Salary trend for SLA in Berkshire

SLA
Salary Histogram in Berkshire

The salary distribution of IT jobs citing SLA in Berkshire over the 6 months to 14 November 2018.

Salary histogram for SLA in Berkshire

SLA
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +9 58 £38,000 +3.40%
Reading -35 31 £35,000 -12.50% 4
Slough +9 23 £37,500 +72.41% 2
Bracknell -11 15 £47,500 +24.18% 5
Newbury -15 5 £20,000 -49.04%
Wokingham +11 4 £36,750 -26.50%
Crowthorne - 1 - -
SLA
South East

For the 6 months to 14 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for SLA.

1 89 (55.63%) ITIL
2 68 (42.50%) Windows
3 57 (35.63%) Service Management
4 52 (32.50%) Microsoft
5 43 (26.88%) Windows 7
6 41 (25.63%) Active Directory
7 40 (25.00%) Windows Server
8 37 (23.13%) Office 365
9 35 (21.88%) Incident Management
10 32 (20.00%) Service Delivery
11 29 (18.13%) Linux
12 28 (17.50%) VMware
13 27 (16.88%) Microsoft Office
13 27 (16.88%) Problem Management
14 26 (16.25%) VMware Infrastructure
15 25 (15.63%) Windows Server 2008
15 25 (15.63%) Windows 10
16 24 (15.00%) Virtual Machines
16 24 (15.00%) Unix
16 24 (15.00%) Logistics
17 23 (14.38%) Oracle
17 23 (14.38%) Citrix
17 23 (14.38%) Windows 8
18 22 (13.75%) Root Cause Analysis
18 22 (13.75%) Puppet
18 22 (13.75%) Middleware
19 21 (13.13%) IBM
20 20 (12.50%) MQSeries
20 20 (12.50%) Firewall
20 20 (12.50%) XenDesktop

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (12.50%) MQSeries
2 19 (11.88%) WebLogic
3 6 (3.75%) MS Exchange
4 5 (3.13%) IIS
5 3 (1.88%) Elasticsearch
5 3 (1.88%) Tomcat
6 2 (1.25%) Exchange Server 2010
6 2 (1.25%) SharePoint
6 2 (1.25%) SharePoint 2013
6 2 (1.25%) WebSphere
7 1 (0.63%) Apache
7 1 (0.63%) NetWeaver
7 1 (0.63%) Oracle Service Bus
7 1 (0.63%) Oracle SOA Suite
Applications
1 27 (16.88%) Microsoft Office
2 16 (10.00%) Microsoft Excel
3 15 (9.38%) Microsoft PowerPoint
4 10 (6.25%) MS Visio
5 4 (2.50%) Spreadsheet
Business Applications
1 1 (0.63%) Dynamics CRM
1 1 (0.63%) Remedy ITSM
1 1 (0.63%) SAP GRC
1 1 (0.63%) SAP S/4HANA
Cloud Services
1 37 (23.13%) Office 365
2 1 (0.63%) Microsoft Azure
2 1 (0.63%) SaaS
Communications & Networking
1 20 (12.50%) Firewall
2 18 (11.25%) TCP/IP
3 11 (6.88%) Network Security
4 9 (5.63%) DNS
5 7 (4.38%) WAN
6 6 (3.75%) LAN
6 6 (3.75%) Remote Desktop
6 6 (3.75%) Unified Communications
6 6 (3.75%) VPN
6 6 (3.75%) Wireless
7 5 (3.13%) DHCP
7 5 (3.13%) NetScaler
7 5 (3.13%) SAN
7 5 (3.13%) SNMP
8 4 (2.50%) Cisco Nexus
8 4 (2.50%) Internet
9 3 (1.88%) GoToMeeting
9 3 (1.88%) WebEx
10 2 (1.25%) 3G
10 2 (1.25%) RNC
Database & Business Intelligence
1 10 (6.25%) Data Mining
2 9 (5.63%) SQL Server
3 3 (1.88%) Data Lake
3 3 (1.88%) Oracle Database
3 3 (1.88%) SQL Server 2008
4 2 (1.25%) MySQL
4 2 (1.25%) PostgreSQL
4 2 (1.25%) SAP HANA
5 1 (0.63%) Big Data
5 1 (0.63%) DB2
5 1 (0.63%) EDMS
5 1 (0.63%) Oracle Database 11g
5 1 (0.63%) Oracle Database 12c
5 1 (0.63%) Oracle Reports
5 1 (0.63%) RDBMS
5 1 (0.63%) Relational Database
5 1 (0.63%) SAP BW
Development Applications
1 3 (1.88%) JIRA
2 1 (0.63%) Firebug
2 1 (0.63%) Git (software)
2 1 (0.63%) Redmine
General
1 19 (11.88%) Finance
2 10 (6.25%) Retail
3 9 (5.63%) Telecoms
4 5 (3.13%) Marketing
5 4 (2.50%) Billing
6 3 (1.88%) Advertising
6 3 (1.88%) Manufacturing
7 2 (1.25%) Electronics
7 2 (1.25%) Law
Job Titles
1 58 (36.25%) Analyst
2 27 (16.88%) Service Analyst
3 26 (16.25%) Support Engineer
4 16 (10.00%) Infrastructure Engineer
5 14 (8.75%) Support Analyst
6 13 (8.13%) Linux Support
6 13 (8.13%) Service Desk Analyst
6 13 (8.13%) Unix Analyst
6 13 (8.13%) Unix Support
6 13 (8.13%) Unix Support Analyst
7 10 (6.25%) Desktop Support
7 10 (6.25%) Incident Manager
8 9 (5.63%) Major Incident Manager
8 9 (5.63%) Service Manager
9 8 (5.00%) IT Support
9 8 (5.00%) Technical Engineer
10 7 (4.38%) 3rd Line Engineer
11 6 (3.75%) 3rd Line Support
11 6 (3.75%) Desktop Engineer
11 6 (3.75%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 22 (13.75%) Middleware
2 17 (10.63%) Oracle Fusion
3 2 (1.25%) .NET
3 2 (1.25%) RabbitMQ
3 2 (1.25%) SAP Basis
3 2 (1.25%) SAP PI
3 2 (1.25%) Web Services
4 1 (0.63%) CSS
4 1 (0.63%) EDI
4 1 (0.63%) HTML
4 1 (0.63%) IDoc
4 1 (0.63%) J2EE
4 1 (0.63%) LDAP
4 1 (0.63%) SAP ALE
4 1 (0.63%) SAP Fiori
4 1 (0.63%) SAP XI
4 1 (0.63%) XML
4 1 (0.63%) XML Schema
Miscellaneous
1 16 (10.00%) Analytical Skills
2 13 (8.13%) Self-Motivation
3 12 (7.50%) Data Centre
4 11 (6.88%) EPoS
5 10 (6.25%) Handset
6 6 (3.75%) CMDB
6 6 (3.75%) Management Information System
7 5 (3.13%) Driving Licence
8 3 (1.88%) Clustering
8 3 (1.88%) Cyberthreat
8 3 (1.88%) PKI
8 3 (1.88%) Security Operations Centre
9 2 (1.25%) Computer Science
9 2 (1.25%) Replication
9 2 (1.25%) Virtual Team
10 1 (0.63%) Mobile App
10 1 (0.63%) Mobile Payment
Operating Systems
1 68 (42.50%) Windows
2 43 (26.88%) Windows 7
3 40 (25.00%) Windows Server
4 29 (18.13%) Linux
5 25 (15.63%) Windows 10
5 25 (15.63%) Windows Server 2008
6 24 (15.00%) Unix
7 23 (14.38%) Windows 8
8 11 (6.88%) Windows Server 2012
9 9 (5.63%) Windows 2000
9 9 (5.63%) Windows XP
10 4 (2.50%) Solaris
11 3 (1.88%) AIX
11 3 (1.88%) CentOS
11 3 (1.88%) Red Hat Enterprise Linux
11 3 (1.88%) Ubuntu
12 1 (0.63%) MVS
12 1 (0.63%) Windows NT
Processes & Methodologies
1 89 (55.63%) ITIL
2 57 (35.63%) Service Management
3 35 (21.88%) Incident Management
4 32 (20.00%) Service Delivery
5 27 (16.88%) Problem Management
6 24 (15.00%) Logistics
7 22 (13.75%) Root Cause Analysis
8 15 (9.38%) Infrastructure Engineering
9 14 (8.75%) ITIL V3
10 13 (8.13%) ITSM
11 12 (7.50%) Business Development
11 12 (7.50%) Problem-Solving
12 10 (6.25%) Hardware Maintenance
12 10 (6.25%) Service Delivery Management
12 10 (6.25%) Trend Analysis
13 8 (5.00%) Asset Management
13 8 (5.00%) Disaster Recovery
13 8 (5.00%) Presales
14 7 (4.38%) Configuration Management
14 7 (4.38%) Data Modelling
Programming Languages
1 9 (5.63%) SQL
2 5 (3.13%) PowerShell
2 5 (3.13%) Shell Script
3 4 (2.50%) Java
4 2 (1.25%) C#
5 1 (0.63%) ABAP
5 1 (0.63%) Bash Shell
5 1 (0.63%) C
5 1 (0.63%) JavaScript
5 1 (0.63%) Korn
Qualifications
1 18 (11.25%) VMware Certified Professional (VCP)
2 14 (8.75%) Security Cleared
3 13 (8.13%) SC Cleared
4 12 (7.50%) DV Cleared
5 11 (6.88%) Degree
6 8 (5.00%) MCSE
6 8 (5.00%) Microsoft Certification
7 5 (3.13%) CCSA
8 4 (2.50%) ITIL Certification
8 4 (2.50%) MCP
9 3 (1.88%) ISEB
10 2 (1.25%) CCNA
10 2 (1.25%) Cisco Certification
10 2 (1.25%) CISSP
10 2 (1.25%) Master's Degree
11 1 (0.63%) CCNP
11 1 (0.63%) CCSP
11 1 (0.63%) CompTIA Security+
11 1 (0.63%) SANS
11 1 (0.63%) SSCP
Quality Assurance & Compliance
1 4 (2.50%) GDPR
2 2 (1.25%) PMO
3 1 (0.63%) Data Quality
3 1 (0.63%) QA
System Software
1 41 (25.63%) Active Directory
2 26 (16.25%) VMware Infrastructure
3 24 (15.00%) Virtual Machines
4 20 (12.50%) XenDesktop
5 18 (11.25%) XenApp
6 7 (4.38%) Hyper-V
7 3 (1.88%) Virtual Desktop
7 3 (1.88%) VMware ESXi
8 2 (1.25%) Docker
8 2 (1.25%) Microsoft App-V
8 2 (1.25%) vSphere
9 1 (0.63%) NFS
9 1 (0.63%) Oracle RAC
9 1 (0.63%) Samba
9 1 (0.63%) VMware NSX
Systems Management
1 22 (13.75%) Puppet
2 17 (10.63%) Oracle Enterprise Manager
3 12 (7.50%) SCCM
4 3 (1.88%) Grafana
4 3 (1.88%) Kibana
4 3 (1.88%) Microsoft Clustering
4 3 (1.88%) NetBackup
5 2 (1.25%) Ansible
5 2 (1.25%) Backup Exec
5 2 (1.25%) Norton AntiVirus
6 1 (0.63%) AirWatch
6 1 (0.63%) logstash
6 1 (0.63%) Nagios
6 1 (0.63%) SCOM
6 1 (0.63%) Single Sign-On
6 1 (0.63%) vCenter Server
Vendors
1 52 (32.50%) Microsoft
2 28 (17.50%) VMware
3 23 (14.38%) Citrix
3 23 (14.38%) Oracle
4 21 (13.13%) IBM
5 15 (9.38%) ServiceNow
6 14 (8.75%) HP
7 13 (8.13%) Cisco
8 10 (6.25%) F5
8 10 (6.25%) Remedy
9 8 (5.00%) CheckPoint
10 7 (4.38%) Dell
10 7 (4.38%) SAP
11 4 (2.50%) NETGEAR
11 4 (2.50%) Sophos
12 3 (1.88%) Brocade
12 3 (1.88%) LogRhythm
12 3 (1.88%) Nimble Storage
12 3 (1.88%) SolarWinds
12 3 (1.88%) Wyse