Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 117 93 70
Rank change year-on-year -24 -23 -4
Permanent jobs citing SLA 160 201 327
As % of all permanent IT jobs advertised in Berkshire 2.44% 3.19% 3.70%
As % of the Quality Assurance & Compliance category 17.09% 27.35% 24.70%
Number of salaries quoted 117 145 194
Berkshire median annual salary £40,000 £40,000 £40,000
10th Percentile £22,750 £23,600 £22,500
90th Percentile £60,000 £63,250 £65,000
South East median annual salary £42,500 £37,500 £35,000
% change year-on-year +13.33% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 936 735 1,324
As % of all permanent IT jobs advertised in Berkshire 14.29% 11.67% 14.97%
Number of salaries quoted 715 540 1,003
Berkshire median annual salary £52,500 £49,000 £52,500
Median salary % change year-on-year +7.14% -6.67% +12.30%
10th Percentile £31,250 £27,450 £30,000
90th Percentile £74,500 £76,250 £75,000
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Berkshire.

Salary trend for SLA in Berkshire

SLA
Salary Histogram in Berkshire

The salary distribution of IT jobs citing SLA in Berkshire over the 6 months to 19 September 2018.

Salary histogram for SLA in Berkshire

SLA
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead -11 53 £37,500 +11.56% 1
Reading -44 39 £40,000 -20.00% 3
Slough +21 25 £37,500 +72.41%
Bracknell -16 11 £35,000 -10.26% 2
Newbury -28 2 £60,000 +101.68%
Wokingham -7 1 £35,000 -30.00% 1
Crowthorne - 1 - -
SLA
South East

For the 6 months to 19 September 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for SLA.

1 92 (57.50%) ITIL
2 61 (38.13%) Windows
3 56 (35.00%) Service Management
4 47 (29.38%) Microsoft
5 44 (27.50%) Active Directory
6 41 (25.63%) Windows Server
7 38 (23.75%) Incident Management
8 37 (23.13%) Windows 7
8 37 (23.13%) Office 365
9 32 (20.00%) Service Delivery
10 29 (18.13%) Windows 10
11 27 (16.88%) VMware
12 26 (16.25%) VMware Infrastructure
12 26 (16.25%) Windows Server 2008
13 24 (15.00%) ITIL V3
13 24 (15.00%) Citrix
14 23 (14.38%) Windows 8
15 22 (13.75%) Linux
16 21 (13.13%) VMware Certified Professional (VCP)
16 21 (13.13%) XenApp
16 21 (13.13%) XenDesktop
17 20 (12.50%) Finance
17 20 (12.50%) Unix
18 19 (11.88%) Microsoft Office
18 19 (11.88%) Problem Management
18 19 (11.88%) Service Delivery Management
19 18 (11.25%) Self-Motivation
19 18 (11.25%) Analytical Skills
19 18 (11.25%) Oracle
19 18 (11.25%) Microsoft Excel

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (9.38%) WebLogic
2 13 (8.13%) MQSeries
3 7 (4.38%) MS Exchange
4 4 (2.50%) Exchange Server 2010
4 4 (2.50%) IIS
5 3 (1.88%) Tomcat
6 2 (1.25%) Apache
6 2 (1.25%) SharePoint
6 2 (1.25%) SharePoint 2013
6 2 (1.25%) WebSphere
7 1 (0.63%) Apache Solr
7 1 (0.63%) Oracle Coherence
7 1 (0.63%) Oracle Service Bus
7 1 (0.63%) Oracle SOA Suite
Applications
1 19 (11.88%) Microsoft Office
2 18 (11.25%) Microsoft Excel
3 16 (10.00%) Microsoft PowerPoint
4 5 (3.13%) MS Visio
5 1 (0.63%) Spreadsheet
Business Applications
1 1 (0.63%) Dynamics CRM
Cloud Services
1 37 (23.13%) Office 365
2 3 (1.88%) Amazon AWS
2 3 (1.88%) Microsoft Azure
2 3 (1.88%) SaaS
3 1 (0.63%) Amazon CloudWatch
3 1 (0.63%) Amazon EC2
3 1 (0.63%) AWS CloudFormation
3 1 (0.63%) Virtual Private Cloud
Communications & Networking
1 12 (7.50%) Firewall
2 9 (5.63%) TCP/IP
3 8 (5.00%) DNS
3 8 (5.00%) VPN
4 7 (4.38%) Internet
5 6 (3.75%) Network Security
6 5 (3.13%) Remote Desktop
7 3 (1.88%) DHCP
7 3 (1.88%) LAN
7 3 (1.88%) SAN
7 3 (1.88%) WAN
8 2 (1.25%) Cisco Nexus
8 2 (1.25%) Fibre Channel
8 2 (1.25%) iSCSI
8 2 (1.25%) NAS
8 2 (1.25%) NetScaler
8 2 (1.25%) Structured Cabling
8 2 (1.25%) Unified Communications
8 2 (1.25%) VLAN
9 1 (0.63%) Cisco ASA
Database & Business Intelligence
1 10 (6.25%) Data Mining
2 6 (3.75%) SQL Server
3 3 (1.88%) Oracle Database
4 2 (1.25%) MySQL
4 2 (1.25%) Oracle Database 12c
4 2 (1.25%) PostgreSQL
5 1 (0.63%) Amazon RDS
5 1 (0.63%) Big Data
5 1 (0.63%) DB2
5 1 (0.63%) EDMS
5 1 (0.63%) Oracle Database 11g
5 1 (0.63%) Oracle Reports
5 1 (0.63%) PowerPivot
5 1 (0.63%) SAP HANA
Development Applications
1 2 (1.25%) Firebug
2 1 (0.63%) Git (software)
General
1 20 (12.50%) Finance
2 10 (6.25%) Retail
2 10 (6.25%) Telecoms
3 3 (1.88%) Advertising
3 3 (1.88%) Marketing
4 2 (1.25%) Law
5 1 (0.63%) Billing
5 1 (0.63%) Electronics
5 1 (0.63%) Manufacturing
Job Titles
1 51 (31.88%) Analyst
2 21 (13.13%) Service Analyst
2 21 (13.13%) Support Engineer
3 17 (10.63%) Service Manager
4 16 (10.00%) Incident Manager
4 16 (10.00%) Major Incident Manager
5 15 (9.38%) Infrastructure Engineer
6 12 (7.50%) Support Analyst
7 9 (5.63%) Delivery Manager
7 9 (5.63%) IT Support
7 9 (5.63%) Linux Support
7 9 (5.63%) Unix Analyst
7 9 (5.63%) Unix Support
7 9 (5.63%) Unix Support Analyst
8 8 (5.00%) Services Delivery Manager
9 7 (4.38%) 3rd Line Engineer
9 7 (4.38%) Service Desk Analyst
10 6 (3.75%) 3rd Line Support
10 6 (3.75%) Network Engineer
10 6 (3.75%) Team Leader
Libraries, Frameworks & Software Standards
1 15 (9.38%) Middleware
2 13 (8.13%) Oracle Fusion
3 4 (2.50%) CSS
3 4 (2.50%) HTML
4 2 (1.25%) .NET
4 2 (1.25%) RabbitMQ
4 2 (1.25%) Web Services
5 1 (0.63%) LDAP
5 1 (0.63%) Regular Expression
5 1 (0.63%) Spring
5 1 (0.63%) Spring Boot
Miscellaneous
1 18 (11.25%) Analytical Skills
1 18 (11.25%) Self-Motivation
2 11 (6.88%) EPoS
3 10 (6.25%) Handset
4 8 (5.00%) CMDB
5 7 (4.38%) Data Centre
6 3 (1.88%) Management Information System
7 2 (1.25%) Hybrid Cloud
7 2 (1.25%) Virtual Team
8 1 (0.63%) Clustering
8 1 (0.63%) Cyber Kill Chain
8 1 (0.63%) Distributed Denial-of-Service
8 1 (0.63%) Linux Command Line
8 1 (0.63%) Mobile App
8 1 (0.63%) Mobile Payment
8 1 (0.63%) PKI
8 1 (0.63%) Replication
8 1 (0.63%) Security Operations Centre
Operating Systems
1 61 (38.13%) Windows
2 41 (25.63%) Windows Server
3 37 (23.13%) Windows 7
4 29 (18.13%) Windows 10
5 26 (16.25%) Windows Server 2008
6 23 (14.38%) Windows 8
7 22 (13.75%) Linux
8 20 (12.50%) Unix
9 10 (6.25%) Windows Server 2012
10 4 (2.50%) Solaris
10 4 (2.50%) Windows 2000
10 4 (2.50%) Windows XP
11 3 (1.88%) AIX
11 3 (1.88%) Ubuntu
12 2 (1.25%) Windows Server 2003
13 1 (0.63%) MVS
13 1 (0.63%) Windows NT
Processes & Methodologies
1 92 (57.50%) ITIL
2 56 (35.00%) Service Management
3 38 (23.75%) Incident Management
4 32 (20.00%) Service Delivery
5 24 (15.00%) ITIL V3
6 19 (11.88%) Problem Management
6 19 (11.88%) Service Delivery Management
7 15 (9.38%) Logistics
7 15 (9.38%) Root Cause Analysis
8 14 (8.75%) Infrastructure Engineering
9 13 (8.13%) Contract Management
10 12 (7.50%) Business Development
10 12 (7.50%) ITSM
10 12 (7.50%) Stakeholder Management
11 10 (6.25%) Hardware Maintenance
11 10 (6.25%) Problem-Solving
11 10 (6.25%) Trend Analysis
12 9 (5.63%) Asset Management
12 9 (5.63%) Configuration Management
12 9 (5.63%) Presales
Programming Languages
1 14 (8.75%) SQL
2 4 (2.50%) Java
2 4 (2.50%) JavaScript
3 3 (1.88%) PowerShell
4 2 (1.25%) C#
4 2 (1.25%) Shell Script
5 1 (0.63%) Bash Shell
5 1 (0.63%) C
5 1 (0.63%) VB
Qualifications
1 21 (13.13%) VMware Certified Professional (VCP)
2 11 (6.88%) Degree
3 9 (5.63%) MCSE
3 9 (5.63%) Microsoft Certification
3 9 (5.63%) SC Cleared
3 9 (5.63%) Security Cleared
4 5 (3.13%) MCP
5 4 (2.50%) DV Cleared
6 3 (1.88%) ITIL Certification
7 2 (1.25%) CCSA
7 2 (1.25%) CISSP
7 2 (1.25%) ISEB
7 2 (1.25%) Master's Degree
8 1 (0.63%) CCNA
8 1 (0.63%) CCNP
8 1 (0.63%) CCSP
8 1 (0.63%) Cisco Certification
8 1 (0.63%) GCIH
8 1 (0.63%) GIAC
8 1 (0.63%) SANS
Quality Assurance & Compliance
1 2 (1.25%) GDPR
2 1 (0.63%) Data Quality
2 1 (0.63%) ISO/IEC 27001
2 1 (0.63%) PCI DSS
2 1 (0.63%) QA
System Software
1 44 (27.50%) Active Directory
2 26 (16.25%) VMware Infrastructure
3 21 (13.13%) XenApp
3 21 (13.13%) XenDesktop
4 15 (9.38%) Virtual Machines
5 6 (3.75%) Hyper-V
6 2 (1.25%) Docker
6 2 (1.25%) Microsoft App-V
6 2 (1.25%) VMware ESXi
6 2 (1.25%) vSphere
7 1 (0.63%) Virtual Desktop
Systems Management
1 14 (8.75%) Puppet
2 13 (8.13%) Oracle Enterprise Manager
3 11 (6.88%) SCCM
4 2 (1.25%) Backup Exec
4 2 (1.25%) Norton AntiVirus
5 1 (0.63%) AirWatch
5 1 (0.63%) Ansible
5 1 (0.63%) logstash
5 1 (0.63%) Microsoft Clustering
5 1 (0.63%) NetBackup
5 1 (0.63%) SCOM
5 1 (0.63%) Single Sign-On
Vendors
1 47 (29.38%) Microsoft
2 27 (16.88%) VMware
3 24 (15.00%) Citrix
4 18 (11.25%) Oracle
5 17 (10.63%) ServiceNow
6 15 (9.38%) Remedy
7 14 (8.75%) IBM
8 9 (5.63%) Cisco
9 7 (4.38%) HP
10 6 (3.75%) Dell
10 6 (3.75%) Juniper
11 5 (3.13%) Capita
11 5 (3.13%) NETGEAR
11 5 (3.13%) Sophos
12 4 (2.50%) F5
12 4 (2.50%) SolarWinds
13 3 (1.88%) CheckPoint
13 3 (1.88%) Red Hat
13 3 (1.88%) SonicWALL
14 2 (1.25%) arcserve