Period
to 23 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 132 96 65
Rank change year-on-year -36 -31 -11
Permanent jobs citing SLA 150 197 351
As % of all permanent IT jobs advertised in Berkshire 2.21% 2.96% 3.73%
As % of the Quality Assurance & Compliance category 15.20% 26.84% 24.12%
Number of salaries quoted 103 135 263
Berkshire median annual salary £40,000 £41,000 £42,500
Median salary % change year-on-year -2.44% -3.53% +6.25%
10th Percentile £20,350 £21,250 £22,500
90th Percentile £60,000 £60,500 £65,000
South East median annual salary £39,250 £37,500 £35,000
% change year-on-year +4.67% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 987 734 1,455
As % of all permanent IT jobs advertised in Berkshire 14.56% 11.04% 15.46%
Number of salaries quoted 735 549 1,185
Berkshire median annual salary £50,000 £50,000 £50,000
10th Percentile £30,000 £25,750 £26,250
90th Percentile £73,750 £77,500 £75,375
South East median annual salary £47,500 £42,500 £45,000
% change year-on-year +11.76% -5.56% +3.45%

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Berkshire.

Salary trend for SLA in Berkshire

SLA
Salary Histogram in Berkshire

The salary distribution of IT jobs citing SLA in Berkshire over the 6 months to 23 June 2018.

Salary histogram for SLA in Berkshire

SLA
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -29 44 £37,500 -6.25% 14
Maidenhead -22 41 £38,000 -5.50% 4
Slough +12 12 £37,500 -46.43% 2
Bracknell -16 12 £35,000 +70.73% 1
Wokingham -2 8 £40,000 +48.15%
Newbury -39 5 £52,500 +25.00% 2
Windsor - 1 - -
SLA
South East

For the 6 months to 23 June 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for SLA.

1 69 (46.00%) ITIL
2 40 (26.67%) Windows
3 31 (20.67%) Microsoft
3 31 (20.67%) Service Delivery
4 30 (20.00%) Service Management
5 29 (19.33%) Incident Management
6 25 (16.67%) Active Directory
7 24 (16.00%) Windows Server
8 23 (15.33%) ITIL V3
9 22 (14.67%) Microsoft Excel
10 20 (13.33%) Finance
11 19 (12.67%) SQL
11 19 (12.67%) Microsoft Office
12 18 (12.00%) Remedy
12 18 (12.00%) Windows 7
12 18 (12.00%) Problem-Solving
13 17 (11.33%) Service Delivery Management
13 17 (11.33%) Stakeholder Management
13 17 (11.33%) Microsoft PowerPoint
14 16 (10.67%) Statistics
14 16 (10.67%) Windows 10
14 16 (10.67%) Self-Motivation
15 15 (10.00%) Office 365
15 15 (10.00%) Telecoms
16 14 (9.33%) Management Information System
17 13 (8.67%) Contract Management
18 12 (8.00%) VMware
18 12 (8.00%) Degree
18 12 (8.00%) Cisco
19 11 (7.33%) Linux

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (4.67%) MS Exchange
1 7 (4.67%) SharePoint
2 5 (3.33%) Exchange Server 2010
3 3 (2.00%) Apache
3 3 (2.00%) IIS
4 1 (0.67%) Apache Solr
4 1 (0.67%) JBoss
4 1 (0.67%) Oracle Coherence
4 1 (0.67%) Oracle Service Bus
4 1 (0.67%) Oracle SOA Suite
4 1 (0.67%) WebLogic
Applications
1 22 (14.67%) Microsoft Excel
2 19 (12.67%) Microsoft Office
3 17 (11.33%) Microsoft PowerPoint
4 6 (4.00%) MS Visio
Business Applications
1 1 (0.67%) Dynamics GP
1 1 (0.67%) Dynamics NAV
Cloud Services
1 15 (10.00%) Office 365
2 4 (2.67%) SaaS
3 3 (2.00%) Amazon AWS
4 2 (1.33%) Microsoft Azure
5 1 (0.67%) Amazon CloudWatch
5 1 (0.67%) Amazon EC2
5 1 (0.67%) AWS CloudFormation
5 1 (0.67%) Cloud Computing
5 1 (0.67%) IaaS
5 1 (0.67%) Virtual Private Cloud
Communications & Networking
1 7 (4.67%) DNS
2 6 (4.00%) Firewall
3 5 (3.33%) Internet
3 5 (3.33%) Remote Desktop
3 5 (3.33%) VPN
4 4 (2.67%) Structured Cabling
5 3 (2.00%) LAN
5 3 (2.00%) MPLS
5 3 (2.00%) Network Security
5 3 (2.00%) WAN
5 3 (2.00%) Wireless
6 2 (1.33%) ADSL
6 2 (1.33%) IPsec
6 2 (1.33%) OSPF
6 2 (1.33%) SAN
6 2 (1.33%) SNMP
6 2 (1.33%) SSH
6 2 (1.33%) Telnet
6 2 (1.33%) VRRP
6 2 (1.33%) WLAN
Database & Business Intelligence
1 8 (5.33%) SQL Server
2 4 (2.67%) Oracle Database
3 2 (1.33%) MySQL
3 2 (1.33%) Oracle Database 12c
4 1 (0.67%) Amazon RDS
4 1 (0.67%) BusinessObjects
4 1 (0.67%) EDMS
4 1 (0.67%) Oracle Database 11g
4 1 (0.67%) Oracle Reports
4 1 (0.67%) PowerPivot
Development Applications
1 2 (1.33%) Firebug
2 1 (0.67%) Git (software)
2 1 (0.67%) Jenkins
General
1 20 (13.33%) Finance
2 15 (10.00%) Telecoms
3 2 (1.33%) Marketing
4 1 (0.67%) Advertising
4 1 (0.67%) Electronics
4 1 (0.67%) Manufacturing
4 1 (0.67%) Publishing
Job Titles
1 31 (20.67%) Analyst
2 27 (18.00%) Support Engineer
3 21 (14.00%) Service Manager
4 14 (9.33%) Incident Manager
4 14 (9.33%) Major Incident Manager
5 12 (8.00%) IT Support
6 11 (7.33%) Delivery Manager
7 10 (6.67%) Support Manager
7 10 (6.67%) Team Leader
8 9 (6.00%) IT Engineer
8 9 (6.00%) IT Support Engineer
8 9 (6.00%) Service Analyst
8 9 (6.00%) Service Support Manager
8 9 (6.00%) Services Delivery Manager
9 8 (5.33%) 1st Line Support
9 8 (5.33%) Field Engineer
10 7 (4.67%) 3rd Line Engineer
10 7 (4.67%) Network Engineer
11 6 (4.00%) 1st Line Engineer
11 6 (4.00%) SQL Analyst
Libraries, Frameworks & Software Standards
1 4 (2.67%) CSS
1 4 (2.67%) HTML
2 2 (1.33%) Web Services
3 1 (0.67%) JSON
3 1 (0.67%) LAMP
3 1 (0.67%) Middleware
3 1 (0.67%) Oracle Fusion
3 1 (0.67%) Regular Expression
3 1 (0.67%) Spring
3 1 (0.67%) Spring Boot
Miscellaneous
1 16 (10.67%) Self-Motivation
2 14 (9.33%) Management Information System
3 10 (6.67%) Analytical Skills
4 8 (5.33%) Data Centre
5 5 (3.33%) CMDB
6 2 (1.33%) Driving Licence
6 2 (1.33%) Hybrid Cloud
6 2 (1.33%) Linux Command Line
6 2 (1.33%) Replication
7 1 (0.67%) Computer Science
7 1 (0.67%) Cyber Kill Chain
7 1 (0.67%) Distributed Denial-of-Service
7 1 (0.67%) Mobile App
7 1 (0.67%) Mobile Payment
7 1 (0.67%) Security Operations Centre
Operating Systems
1 40 (26.67%) Windows
2 24 (16.00%) Windows Server
3 18 (12.00%) Windows 7
4 16 (10.67%) Windows 10
5 11 (7.33%) Linux
5 11 (7.33%) Windows Server 2008
6 10 (6.67%) Windows Server 2012
7 8 (5.33%) Unix
7 8 (5.33%) Windows 8
8 4 (2.67%) Windows Server 2003
9 1 (0.67%) Red Hat Enterprise Linux
9 1 (0.67%) Solaris
Processes & Methodologies
1 69 (46.00%) ITIL
2 31 (20.67%) Service Delivery
3 30 (20.00%) Service Management
4 29 (19.33%) Incident Management
5 23 (15.33%) ITIL V3
6 18 (12.00%) Problem-Solving
7 17 (11.33%) Service Delivery Management
7 17 (11.33%) Stakeholder Management
8 16 (10.67%) Statistics
9 13 (8.67%) Contract Management
10 10 (6.67%) Decision-Making
11 9 (6.00%) Change Management
11 9 (6.00%) Coaching
11 9 (6.00%) Critical Success Factor
11 9 (6.00%) Data Analysis
11 9 (6.00%) Escalation Management
11 9 (6.00%) Performance Management
11 9 (6.00%) Problem Management
12 8 (5.33%) ITSM
12 8 (5.33%) Time Management
Programming Languages
1 19 (12.67%) SQL
2 5 (3.33%) JavaScript
3 2 (1.33%) Shell Script
4 1 (0.67%) Bash Shell
4 1 (0.67%) C
4 1 (0.67%) Java
4 1 (0.67%) Perl
4 1 (0.67%) PHP
4 1 (0.67%) PL/SQL
4 1 (0.67%) PowerShell
4 1 (0.67%) Python
4 1 (0.67%) VB
Qualifications
1 12 (8.00%) Degree
2 9 (6.00%) Microsoft Certification
3 8 (5.33%) MCSE
4 7 (4.67%) VMware Certified Professional (VCP)
5 6 (4.00%) SC Cleared
5 6 (4.00%) Security Cleared
6 5 (3.33%) ITIL Certification
6 5 (3.33%) MCP
7 3 (2.00%) Cisco Certification
7 3 (2.00%) HND
8 2 (1.33%) CCNP
9 1 (0.67%) A+ Certification
9 1 (0.67%) AAT
9 1 (0.67%) CCNA
9 1 (0.67%) CISSP
9 1 (0.67%) GCIH
9 1 (0.67%) GIAC
9 1 (0.67%) HNC
9 1 (0.67%) MCITP
9 1 (0.67%) Server+ Certification
Quality Assurance & Compliance
1 2 (1.33%) Data Quality
1 2 (1.33%) PMO
1 2 (1.33%) QA
2 1 (0.67%) ISO 9001
2 1 (0.67%) ISO/IEC 27001
2 1 (0.67%) PCI DSS
System Software
1 25 (16.67%) Active Directory
2 8 (5.33%) VMware Infrastructure
3 7 (4.67%) XenApp
3 7 (4.67%) XenDesktop
4 3 (2.00%) Hyper-V
5 2 (1.33%) FreeRADIUS
6 1 (0.67%) Virtual Machines
6 1 (0.67%) VMware ESXi
6 1 (0.67%) vSphere
Systems Management
1 6 (4.00%) SCCM
2 2 (1.33%) Ansible
3 1 (0.67%) Backup Exec
3 1 (0.67%) logstash
3 1 (0.67%) Oracle Enterprise Manager
3 1 (0.67%) Puppet
3 1 (0.67%) ServiceCenter
Vendors
1 31 (20.67%) Microsoft
2 18 (12.00%) Remedy
3 12 (8.00%) Cisco
3 12 (8.00%) VMware
4 10 (6.67%) Juniper
5 8 (5.33%) Citrix
6 7 (4.67%) IFS
7 5 (3.33%) Capita
7 5 (3.33%) NETGEAR
7 5 (3.33%) Sophos
8 4 (2.67%) CheckPoint
8 4 (2.67%) Intel
8 4 (2.67%) Oracle
8 4 (2.67%) ServiceNow
8 4 (2.67%) SolarWinds
9 2 (1.33%) Dell
9 2 (1.33%) HP
9 2 (1.33%) Snow
9 2 (1.33%) SonicWALL
10 1 (0.67%) Fortinet