Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 115 66 60
Rank change year-on-year -49 -6 -16
Permanent jobs citing SLA 160 305 441
As % of all permanent IT jobs advertised in Berkshire 2.46% 3.85% 4.10%
As % of the Quality Assurance & Compliance category 19.07% 29.64% 31.52%
Number of salaries quoted 137 207 374
Berkshire median annual salary £40,000 £37,500 £47,500
Median salary % change year-on-year +6.67% -21.05% +26.67%
10th Percentile £22,500 £21,250 £22,000
90th Percentile £62,500 £66,000 £65,000
South East median annual salary £35,000 £37,500 £37,500
% change year-on-year -6.67% - +7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 839 1,029 1,399
As % of all permanent IT jobs advertised in Berkshire 12.91% 13.00% 13.01%
Number of salaries quoted 670 777 1,165
Berkshire median annual salary £45,000 £50,000 £50,000
Median salary % change year-on-year -10.00% - +11.11%
10th Percentile £26,250 £26,250 £27,500
90th Percentile £76,250 £74,250 £70,000
South East median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Berkshire.

Salary trend for SLA in Berkshire

SLA
Salary Histogram in Berkshire

The salary distribution of IT jobs citing SLA in Berkshire over the 6 months to 17 January 2018.

Salary histogram for SLA in Berkshire

SLA
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -44 67 £32,500 +14.04% 11
Newbury -13 21 £48,000 +41.18% 1
Slough -16 13 £34,000 -4.23% 1
Maidenhead -9 12 £21,750 -63.75% 3
Wokingham - 8 £47,500 - 1
Bracknell -17 6 £40,000 +60.00%
Windsor +14 2 £80,000 +3.23%
SLA
South East

For the 6 months to 17 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for SLA.

1 42 (26.25%) ITIL
2 41 (25.63%) Windows
3 34 (21.25%) Microsoft
4 31 (19.38%) Service Delivery
5 30 (18.75%) Cisco
6 27 (16.88%) Linux
7 26 (16.25%) Juniper
7 26 (16.25%) Finance
8 24 (15.00%) Telecoms
9 20 (12.50%) Data Centre
10 19 (11.88%) Firewall
11 18 (11.25%) Project Management
11 18 (11.25%) Active Directory
11 18 (11.25%) Unix
11 18 (11.25%) Microsoft Office
12 17 (10.63%) SQL
13 16 (10.00%) Programme Management
13 16 (10.00%) Degree
13 16 (10.00%) CheckPoint
13 16 (10.00%) Continuous Improvement
14 15 (9.38%) Security Cleared
14 15 (9.38%) Change Management
15 14 (8.75%) LAN
15 14 (8.75%) SC Cleared
15 14 (8.75%) Presales
15 14 (8.75%) Windows Server
16 13 (8.13%) Marketing
16 13 (8.13%) TCP/IP
16 13 (8.13%) HP
16 13 (8.13%) Wireless

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.75%) MS Exchange
2 5 (3.13%) Exchange Server 2010
3 4 (2.50%) IIS
3 4 (2.50%) SharePoint
4 3 (1.88%) Exchange Server 2013
4 3 (1.88%) Skype for Business
5 2 (1.25%) SharePoint 2010
5 2 (1.25%) SharePoint 2013
5 2 (1.25%) Tomcat
5 2 (1.25%) WebSphere
Applications
1 18 (11.25%) Microsoft Office
2 11 (6.88%) MS Visio
3 7 (4.38%) Microsoft Excel
4 3 (1.88%) Microsoft PowerPoint
5 1 (0.63%) Microsoft Project
5 1 (0.63%) Spreadsheet
Business Applications
1 3 (1.88%) Dynamics CRM
2 1 (0.63%) SAP Oil and Gas
2 1 (0.63%) SAP Payroll
Cloud Services
1 4 (2.50%) Cloud Computing
1 4 (2.50%) Office 365
2 2 (1.25%) Amazon AWS
2 2 (1.25%) Microsoft Azure
2 2 (1.25%) SaaS
3 1 (0.63%) IaaS
Communications & Networking
1 19 (11.88%) Firewall
2 14 (8.75%) LAN
3 13 (8.13%) TCP/IP
3 13 (8.13%) Wireless
4 11 (6.88%) WAN
5 10 (6.25%) MPLS
5 10 (6.25%) WLAN
6 9 (5.63%) DNS
7 8 (5.00%) IPsec
7 8 (5.00%) Multicast
7 8 (5.00%) OSPF
7 8 (5.00%) SNMP
7 8 (5.00%) SSH
7 8 (5.00%) Telnet
7 8 (5.00%) VPN
7 8 (5.00%) VRRP
8 7 (4.38%) ADSL
8 7 (4.38%) Cisco ASA
9 6 (3.75%) Unified Communications
10 4 (2.50%) Broadband
Database & Business Intelligence
1 5 (3.13%) SQL Server
2 2 (1.25%) Data Mining
3 1 (0.63%) MariaDB
3 1 (0.63%) MySQL
Development Applications
1 7 (4.38%) JIRA
General
1 26 (16.25%) Finance
2 24 (15.00%) Telecoms
3 13 (8.13%) Marketing
4 9 (5.63%) Advertising
5 8 (5.00%) Electronics
5 8 (5.00%) Manufacturing
6 5 (3.13%) German Language
6 5 (3.13%) Legal
6 5 (3.13%) Retail
7 3 (1.88%) Digital Economy
8 2 (1.25%) French Language
9 1 (0.63%) Billing
9 1 (0.63%) Publishing
Job Titles
1 28 (17.50%) Analyst
2 26 (16.25%) Support Engineer
3 23 (14.38%) Network Engineer
4 17 (10.63%) Service Manager
5 16 (10.00%) Delivery Manager
5 16 (10.00%) Service Analyst
6 13 (8.13%) Security Engineer
7 12 (7.50%) 1st Line Engineer
7 12 (7.50%) Service Desk Analyst
8 11 (6.88%) 3rd Line Engineer
8 11 (6.88%) Services Delivery Manager
9 10 (6.25%) 3rd Line Network Engineer
9 10 (6.25%) Network Support
9 10 (6.25%) Network Support Engineer
9 10 (6.25%) Support Analyst
10 9 (5.63%) 1st Line Service Desk Analyst
10 9 (5.63%) Data Centre Engineer
10 9 (5.63%) Linux Engineer
10 9 (5.63%) NOC Engineer
11 8 (5.00%) Technical Engineer
Libraries, Frameworks & Software Standards
1 3 (1.88%) .NET
1 3 (1.88%) Web Services
2 2 (1.25%) WebSphere MQ
3 1 (0.63%) COM
3 1 (0.63%) Middleware
Miscellaneous
1 20 (12.50%) Data Centre
2 7 (4.38%) Management Information System
3 6 (3.75%) Analytical Skills
4 5 (3.13%) Computer Science
5 4 (2.50%) Mobile App
6 2 (1.25%) DataPower
6 2 (1.25%) EPoS
6 2 (1.25%) Handset
6 2 (1.25%) Mainframe
6 2 (1.25%) Smart Meter
6 2 (1.25%) SWIFT
7 1 (0.63%) Client/Server
7 1 (0.63%) FMCG
7 1 (0.63%) Greenfield Project
7 1 (0.63%) PKI
7 1 (0.63%) PMI
7 1 (0.63%) Spread Betting
7 1 (0.63%) Virtual Team
Operating Systems
1 41 (25.63%) Windows
2 27 (16.88%) Linux
3 18 (11.25%) Unix
4 14 (8.75%) Windows Server
5 7 (4.38%) Windows 7
6 6 (3.75%) CentOS
6 6 (3.75%) Debian
6 6 (3.75%) Ubuntu
6 6 (3.75%) Windows Server 2003
6 6 (3.75%) Windows Server 2008
6 6 (3.75%) Windows Server 2012
7 4 (2.50%) Windows 8
8 3 (1.88%) Solaris
8 3 (1.88%) Windows 10
8 3 (1.88%) Windows 2000
8 3 (1.88%) Windows XP
9 2 (1.25%) Windows Vista
10 1 (0.63%) Android
10 1 (0.63%) Apple iOS
Processes & Methodologies
1 42 (26.25%) ITIL
2 31 (19.38%) Service Delivery
3 18 (11.25%) Project Management
4 16 (10.00%) Continuous Improvement
4 16 (10.00%) Programme Management
5 15 (9.38%) Change Management
6 14 (8.75%) Presales
7 12 (7.50%) Incident Management
7 12 (7.50%) ITSM
7 12 (7.50%) Proactive Monitoring
7 12 (7.50%) Statistics
8 11 (6.88%) Proactive Management
8 11 (6.88%) Service Management
9 10 (6.25%) Coaching
9 10 (6.25%) Migration
10 9 (5.63%) Agile Software Development
10 9 (5.63%) Service Delivery Management
11 8 (5.00%) Digital Marketing
11 8 (5.00%) Mentoring
11 8 (5.00%) Stakeholder Management
Programming Languages
1 17 (10.63%) SQL
2 3 (1.88%) C#
2 3 (1.88%) VB
3 2 (1.25%) Java
3 2 (1.25%) PL/SQL
4 1 (0.63%) C
4 1 (0.63%) Perl
4 1 (0.63%) PowerShell
4 1 (0.63%) Python
Qualifications
1 16 (10.00%) Degree
2 15 (9.38%) Security Cleared
3 14 (8.75%) SC Cleared
4 8 (5.00%) Cisco Certification
5 7 (4.38%) CCNP
5 7 (4.38%) Microsoft Certification
6 6 (3.75%) MCSE
7 5 (3.13%) HND
8 4 (2.50%) MCP
9 3 (1.88%) DV Cleared
9 3 (1.88%) ITIL Certification
10 2 (1.25%) ISTQB
10 2 (1.25%) MCITP
10 2 (1.25%) MCSA
11 1 (0.63%) AAT
11 1 (0.63%) ACCA
11 1 (0.63%) CCNA
11 1 (0.63%) CIMA
11 1 (0.63%) PMI Certification
11 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (2.50%) ISO 9001
2 3 (1.88%) QA
3 2 (1.25%) Sarbanes-Oxley
4 1 (0.63%) ISO/IEC 27001
4 1 (0.63%) PCI DSS
System Software
1 18 (11.25%) Active Directory
2 8 (5.00%) FreeRADIUS
3 3 (1.88%) Hyper-V
3 3 (1.88%) VMware Infrastructure
4 2 (1.25%) vSphere
5 1 (0.63%) Firmware
5 1 (0.63%) Virtual Servers
5 1 (0.63%) XenApp
Systems Management
1 2 (1.25%) SCCM
2 1 (0.63%) Backup Exec
2 1 (0.63%) cPanel
2 1 (0.63%) Plesk
2 1 (0.63%) SAP Afaria
2 1 (0.63%) ServiceCenter
2 1 (0.63%) WSUS
Vendors
1 34 (21.25%) Microsoft
2 30 (18.75%) Cisco
3 26 (16.25%) Juniper
4 16 (10.00%) CheckPoint
5 13 (8.13%) HP
6 11 (6.88%) F5
7 10 (6.25%) SAP
8 9 (5.63%) Blue Coat
9 8 (5.00%) Palo Alto
10 7 (4.38%) Red Hat
11 6 (3.75%) VMware
12 5 (3.13%) Aruba
12 5 (3.13%) Fortinet
12 5 (3.13%) Remedy
13 4 (2.50%) Brocade
13 4 (2.50%) Foundry
13 4 (2.50%) Infoblox
14 3 (1.88%) Crossbeam
14 3 (1.88%) Oracle
14 3 (1.88%) Sourcefire