The median annual salary for a Desktop Support was £25,000 in advertised job vacancies in the South East during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England / South East
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 337 306 347
Rank change year-on-year -31 +41  
Permanent jobs requiring a Desktop Support 57 156 120
As % of all permanent IT jobs advertised in the South East 0.38% 0.80% 0.58%
As % of the Job Titles category 0.39% 0.82% 0.60%
Number of salaries quoted 50 135 107
Median salary £25,000 £27,250 £26,500
Median salary % change year-on-year -8.25% +2.83%  
90% offered a salary of more than £21,000 £18,500 £22,500
10% offered a salary of more than £33,000 £40,000 £33,500
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14480 18932 20086
As % of all permanent IT job vacancies advertised in the South East 96.49% 96.71% 97.04%
Number of salaries quoted 12107 16135 16169
Median salary £42,925 £43,000 £42,500
Median salary % change year-on-year -0.17% +1.17%  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Desktop Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the South East.

Salary trend for Desktop Support in the South East

Desktop Support
Salary Histogram in the South East

The salary distribution of IT jobs citing Desktop Support in the South East over the 3 months to 29 March 2017.

Salary histogram for Desktop Support in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +19 25 £22,500 -21.05% 3
Hampshire +16 13 £26,500 -
Kent +7 5 £25,000 -9.22%
Buckinghamshire +15 4 £23,250 +10.71%
Berkshire +2 4 £25,000 -13.79%
Oxfordshire +3 3 £27,500 +10.00%
West Sussex +1 3 £33,000 -17.50%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 29 March 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Desktop Support in the job title.

1 138 (72.63%) Windows
2 110 (57.89%) Microsoft
3 99 (52.11%) Active Directory
4 75 (39.47%) Windows 7
5 68 (35.79%) MS Excel
6 58 (30.53%) MS Office
6 58 (30.53%) Office 365
7 49 (25.79%) Windows Server 2008
8 46 (24.21%) Windows Server 2012
9 43 (22.63%) Windows 10
10 42 (22.11%) TCP/IP
11 39 (20.53%) Firewall
12 38 (20.00%) Windows 8
13 37 (19.47%) Windows Server
14 33 (17.37%) MS Exchange
15 31 (16.32%) Microsoft Certification
16 30 (15.79%) Hyper-V
17 29 (15.26%) ITIL
18 28 (14.74%) MCP
19 27 (14.21%) Finance
20 25 (13.16%) Microsoft Azure
21 22 (11.58%) MCSE
22 21 (11.05%) Apple
23 20 (10.53%) VPN
23 20 (10.53%) LAN
24 19 (10.00%) WAN
24 19 (10.00%) Citrix
24 19 (10.00%) Security Cleared
25 18 (9.47%) VMware
26 16 (8.42%) SLA

Desktop Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (17.37%) MS Exchange
2 9 (4.74%) Skype for Business
3 8 (4.21%) Exchange Server 2010
4 6 (3.16%) IBM Domino
5 5 (2.63%) Exchange Server 2003
5 5 (2.63%) SharePoint
6 2 (1.05%) IIS
7 1 (0.53%) Apache
7 1 (0.53%) Exchange Server 2007
Applications
1 68 (35.79%) MS Excel
2 58 (30.53%) MS Office
3 6 (3.16%) MS PowerPoint
4 2 (1.05%) MS Visio
Business Applications
1 3 (1.58%) Dynamics NAV
Cloud Services
1 58 (30.53%) Office 365
2 25 (13.16%) Microsoft Azure
3 6 (3.16%) Dropbox
4 1 (0.53%) FinancialForce.com
Communications & Networking
1 42 (22.11%) TCP/IP
2 39 (20.53%) Firewall
3 20 (10.53%) LAN
3 20 (10.53%) VPN
4 19 (10.00%) WAN
5 11 (5.79%) Wi-Fi
6 10 (5.26%) DNS
7 9 (4.74%) WLAN
8 8 (4.21%) DHCP
9 6 (3.16%) Wireless
10 5 (2.63%) Internet
10 5 (2.63%) IP Telephony
10 5 (2.63%) Skype
10 5 (2.63%) VoIP
11 4 (2.11%) Cisco ASA
11 4 (2.11%) Cisco IOS
12 3 (1.58%) PBX
13 2 (1.05%) 3G
13 2 (1.05%) GSM
13 2 (1.05%) NetScaler
Database & Business Intelligence
1 9 (4.74%) SQL Server
2 8 (4.21%) SQL Server 2008
3 4 (2.11%) SQL Server 2005
4 3 (1.58%) FileMaker
5 1 (0.53%) MySQL
Development Applications
1 1 (0.53%) MSI
General
1 27 (14.21%) Finance
2 5 (2.63%) Manufacturing
2 5 (2.63%) Retail
3 3 (1.58%) Telecoms
4 2 (1.05%) German Language
5 1 (0.53%) Automotive
5 1 (0.53%) Legal
5 1 (0.53%) Marketing
5 1 (0.53%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (4.21%) Software Packaging
2 4 (2.11%) REST
2 4 (2.11%) SOAP
2 4 (2.11%) Web Services
Miscellaneous
1 13 (6.84%) Management Information System
2 10 (5.26%) Analytical Skills
3 9 (4.74%) Biotechnology
3 9 (4.74%) Driving Licence
4 6 (3.16%) Client/Server
4 6 (3.16%) Fat Client
4 6 (3.16%) Thin Client
5 5 (2.63%) Data Centre
5 5 (2.63%) iPad
5 5 (2.63%) iPhone
6 4 (2.11%) Video Conferencing
7 3 (1.58%) Smartphone
8 2 (1.05%) Computer Science
9 1 (0.53%) Blackberry
9 1 (0.53%) Replication
9 1 (0.53%) User Experience
Operating Systems
1 138 (72.63%) Windows
2 75 (39.47%) Windows 7
3 49 (25.79%) Windows Server 2008
4 46 (24.21%) Windows Server 2012
5 43 (22.63%) Windows 10
6 38 (20.00%) Windows 8
7 37 (19.47%) Windows Server
8 14 (7.37%) Linux
9 13 (6.84%) Windows Server 2003
10 9 (4.74%) Apple iOS
10 9 (4.74%) Red Hat Enterprise Linux
11 8 (4.21%) Mac OS X
11 8 (4.21%) Windows XP
12 6 (3.16%) Android
13 3 (1.58%) Windows Phone
14 2 (1.05%) Windows Vista
15 1 (0.53%) Mac OS
15 1 (0.53%) Unix
15 1 (0.53%) Windows 2000 Server
Processes & Methodologies
1 29 (15.26%) ITIL
2 12 (6.32%) Continuous Improvement
2 12 (6.32%) Disaster Recovery
3 11 (5.79%) Root Cause Analysis
4 10 (5.26%) Time Management
5 8 (4.21%) B2B
6 7 (3.68%) Asset Management
7 6 (3.16%) Analytics
7 6 (3.16%) Application Virtualisation
7 6 (3.16%) Compatibility Testing
7 6 (3.16%) ITIL V3
7 6 (3.16%) Mathematics
7 6 (3.16%) Service Delivery
7 6 (3.16%) Software Distribution
8 4 (2.11%) Application Packaging
8 4 (2.11%) Data Protection
8 4 (2.11%) Performance Management
8 4 (2.11%) Workflow
9 3 (1.58%) Incident Management
9 3 (1.58%) Mobile Device Management
Programming Languages
1 10 (5.26%) PowerShell
2 4 (2.11%) VBScript
3 2 (1.05%) SQL
4 1 (0.53%) PHP
4 1 (0.53%) Python
4 1 (0.53%) R
4 1 (0.53%) Shell Script
Qualifications
1 31 (16.32%) Microsoft Certification
2 28 (14.74%) MCP
3 22 (11.58%) MCSE
4 19 (10.00%) Security Cleared
5 11 (5.79%) SC Cleared
6 8 (4.21%) Degree
7 6 (3.16%) IBM Certification
8 5 (2.63%) MCSA
9 4 (2.11%) MCITP
9 4 (2.11%) MCTS
10 2 (1.05%) HND
10 2 (1.05%) ITIL Certification
11 1 (0.53%) CEH
Quality Assurance & Compliance
1 16 (8.42%) SLA
System Software
1 99 (52.11%) Active Directory
2 30 (15.79%) Hyper-V
3 15 (7.89%) VMware Infrastructure
4 6 (3.16%) Microsoft App-V
5 5 (2.63%) Virtual Machines
5 5 (2.63%) XenApp
6 4 (2.11%) Firmware
6 4 (2.11%) Terminal Server
6 4 (2.11%) VMware Workstation
6 4 (2.11%) XenDesktop
7 2 (1.05%) vSphere
8 1 (0.53%) BitLocker
Systems Management
1 10 (5.26%) SCCM
2 4 (2.11%) Backup Exec
3 2 (1.05%) AirWatch
3 2 (1.05%) XenMobile
4 1 (0.53%) Norton AntiVirus
4 1 (0.53%) SCOM
Vendors
1 110 (57.89%) Microsoft
2 21 (11.05%) Apple
3 19 (10.00%) Citrix
4 18 (9.47%) VMware
5 14 (7.37%) Cisco
6 13 (6.84%) HP
7 11 (5.79%) Sophos
8 10 (5.26%) IBM
9 9 (4.74%) Avaya
9 9 (4.74%) Dell
9 9 (4.74%) Red Hat
10 6 (3.16%) Intel
11 5 (2.63%) Mitel
12 4 (2.11%) Barracuda Networks
12 4 (2.11%) Nortel
12 4 (2.11%) Salesforce.com
13 3 (1.58%) Kaspersky
13 3 (1.58%) Symantec
13 3 (1.58%) Xerox
14 2 (1.05%) Polycom
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