Period
to 24 November 2017

The median annual salary for a Desktop Support was £27,500 in advertised job vacancies in the South East during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > South East
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 339 303 320
Rank change year-on-year -36 +17 -4
Permanent jobs requiring a Desktop Support 209 320 402
As % of all permanent IT jobs advertised in the South East 0.68% 0.92% 0.94%
As % of the Job Titles category 0.70% 0.94% 0.97%
Number of salaries quoted 185 297 362
South East median annual salary £27,500 £26,000 £27,250
Median salary % change year-on-year +5.77% -4.59% +9.00%
10th Percentile £21,000 £19,500 £22,228
90th Percentile £45,000 £43,000 £40,000
England median annual salary £30,000 £29,000 £29,500
% change year-on-year +3.45% -1.69% +1.72%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29799 33908 41500
% of permanent IT jobs with a recognized job title 96.60% 97.00% 96.87%
Number of salaries quoted 24860 28418 34627
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,000
England median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

Desktop Support
Job Vacancy Trend in the South East

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the South East.

Salary trend for Desktop Support in the South East

Desktop Support
Salary Histogram in the South East

The salary distribution of IT jobs citing Desktop Support in the South East over the 6 months to 24 November 2017.

Salary histogram for Desktop Support in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the South East region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley 0 91 £29,000 +16.00% 6
Surrey +1 49 £26,000 +1.96% 8
Berkshire +38 40 £28,000 +1.82% 1
Buckinghamshire -18 30 £29,000 +19.59% 1
Kent +27 26 £30,000 +9.09% 1
Oxfordshire -5 21 £40,000 +60.00% 4
West Sussex -11 17 £23,500 -7.84% 2
Hampshire -51 16 £27,500 -5.17% 2
Middlesex - 5 £37,500 -
East Sussex -7 4 £26,875 -40.28%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 24 November 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Desktop Support in the job title.

1 166 (79.43%) Windows
2 111 (53.11%) Active Directory
3 104 (49.76%) Microsoft
4 72 (34.45%) Microsoft Office
5 68 (32.54%) Office 365
6 60 (28.71%) Windows 7
7 52 (24.88%) Windows Server
8 50 (23.92%) Windows 10
9 40 (19.14%) TCP/IP
10 39 (18.66%) VMware
11 37 (17.70%) ITIL
12 36 (17.22%) Windows Server 2012
13 35 (16.75%) Microsoft Azure
13 35 (16.75%) Windows Server 2008
14 32 (15.31%) SCCM
14 32 (15.31%) Windows 8
14 32 (15.31%) DHCP
14 32 (15.31%) DNS
14 32 (15.31%) MS Exchange
15 27 (12.92%) Citrix
15 27 (12.92%) Hyper-V
16 24 (11.48%) Firewall
16 24 (11.48%) C#
17 23 (11.00%) Microsoft Certification
18 22 (10.53%) VMware Infrastructure
19 21 (10.05%) NetApp
20 20 (9.57%) SLA
21 19 (9.09%) Finance
21 19 (9.09%) Problem Management
22 18 (8.61%) LAN

Desktop Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (15.31%) MS Exchange
2 9 (4.31%) Skype for Business
3 7 (3.35%) Exchange Server 2010
3 7 (3.35%) SharePoint
4 3 (1.44%) Blackberry Enterprise Server
5 2 (0.96%) Confluence
6 1 (0.48%) Exchange Server 2007
6 1 (0.48%) Exchange Server 2013
6 1 (0.48%) SharePoint Server
Applications
1 72 (34.45%) Microsoft Office
2 1 (0.48%) Microsoft Project
2 1 (0.48%) MS Visio
2 1 (0.48%) Spreadsheet
Business Applications
1 3 (1.44%) Dynamics NAV
2 2 (0.96%) Dynamics CRM
3 1 (0.48%) Visualfiles
Cloud Services
1 68 (32.54%) Office 365
2 35 (16.75%) Microsoft Azure
3 7 (3.35%) Amazon AWS
4 4 (1.91%) OneDrive
5 3 (1.44%) G Suite
Communications & Networking
1 40 (19.14%) TCP/IP
2 32 (15.31%) DHCP
2 32 (15.31%) DNS
3 24 (11.48%) Firewall
4 18 (8.61%) LAN
5 13 (6.22%) Remote Desktop
6 10 (4.78%) VPN
7 9 (4.31%) Skype
7 9 (4.31%) VoIP
7 9 (4.31%) Wi-Fi
8 7 (3.35%) WAN
8 7 (3.35%) Wireless
9 5 (2.39%) FirePass
9 5 (2.39%) NAS
10 4 (1.91%) SAN
11 3 (1.44%) DSL
11 3 (1.44%) Internet
11 3 (1.44%) Intranet
11 3 (1.44%) Kerberos
11 3 (1.44%) MPLS
Database & Business Intelligence
1 16 (7.66%) SQL Server
2 8 (3.83%) SQL Server Reporting Services
3 5 (2.39%) Crystal Reports
4 1 (0.48%) SQL Server 2008
Development Applications
1 8 (3.83%) MSTest
1 8 (3.83%) NUnit
1 8 (3.83%) Team Foundation Server
1 8 (3.83%) Visual Studio
2 7 (3.35%) MSI
3 5 (2.39%) Android Studio
4 1 (0.48%) JIRA
4 1 (0.48%) Selenium
General
1 19 (9.09%) Finance
2 17 (8.13%) Retail
3 9 (4.31%) Manufacturing
4 7 (3.35%) Telecoms
5 3 (1.44%) Aerospace
5 3 (1.44%) Automotive
6 2 (0.96%) Billing
6 2 (0.96%) Electronics
6 2 (0.96%) Law
6 2 (0.96%) Legal
6 2 (0.96%) Marketing
7 1 (0.48%) Advertising
Libraries, Frameworks & Software Standards
1 13 (6.22%) WPF
2 12 (5.74%) .NET
3 10 (4.78%) .NET Framework
4 8 (3.83%) WCF
4 8 (3.83%) WinForms
5 5 (2.39%) JSON
5 5 (2.39%) RESTful
6 2 (0.96%) Angular 2
6 2 (0.96%) AngularJS
6 2 (0.96%) CSS
6 2 (0.96%) CSS3
6 2 (0.96%) Ember.js
6 2 (0.96%) Qt
6 2 (0.96%) React
7 1 (0.48%) COM
7 1 (0.48%) WSH
Miscellaneous
1 15 (7.18%) Management Information System
2 13 (6.22%) Analytical Skills
2 13 (6.22%) Enterprise Storage
3 8 (3.83%) Blackberry
4 7 (3.35%) Private Cloud
5 6 (2.87%) Data Centre
6 5 (2.39%) Driving Licence
6 5 (2.39%) iPhone
6 5 (2.39%) Mobile App
6 5 (2.39%) Virtual Team
7 4 (1.91%) Smartphone
8 3 (1.44%) BYOD
8 3 (1.44%) Client/Server
8 3 (1.44%) Computer Science
8 3 (1.44%) Fat Client
8 3 (1.44%) Thin Client
8 3 (1.44%) User Experience
9 2 (0.96%) EPoS
9 2 (0.96%) PKI
9 2 (0.96%) Raspberry Pi
Operating Systems
1 166 (79.43%) Windows
2 60 (28.71%) Windows 7
3 52 (24.88%) Windows Server
4 50 (23.92%) Windows 10
5 36 (17.22%) Windows Server 2012
6 35 (16.75%) Windows Server 2008
7 32 (15.31%) Windows 8
8 18 (8.61%) Android
9 14 (6.70%) Apple iOS
10 9 (4.31%) Windows Server 2003
11 8 (3.83%) Linux
11 8 (3.83%) Unix
12 3 (1.44%) Mac OS
12 3 (1.44%) Mac OS X
12 3 (1.44%) Solaris
12 3 (1.44%) Windows XP
13 2 (0.96%) Windows 2000
13 2 (0.96%) Windows Phone
14 1 (0.48%) Windows Vista
Processes & Methodologies
1 37 (17.70%) ITIL
2 19 (9.09%) Problem Management
3 14 (6.70%) Mobile Device Management
4 13 (6.22%) Software Deployment
5 12 (5.74%) Patch Management
6 11 (5.26%) Service Delivery
6 11 (5.26%) Software Engineering
7 9 (4.31%) Time Management
8 8 (3.83%) Agile Software Development
8 8 (3.83%) CRM
8 8 (3.83%) Functional Testing
8 8 (3.83%) OOP
8 8 (3.83%) Process Improvement
8 8 (3.83%) Unit Testing
9 7 (3.35%) Application Packaging
10 6 (2.87%) Continuous Improvement
10 6 (2.87%) ERP
10 6 (2.87%) Line Management
10 6 (2.87%) Scrum
10 6 (2.87%) Service Design
Programming Languages
1 24 (11.48%) C#
2 13 (6.22%) SQL
3 9 (4.31%) C++
4 7 (3.35%) Python
5 4 (1.91%) Embedded C++
5 4 (1.91%) PowerShell
6 3 (1.44%) C
6 3 (1.44%) Embedded C
6 3 (1.44%) Java
6 3 (1.44%) Perl
6 3 (1.44%) Ruby
7 2 (0.96%) ECMAScript
7 2 (0.96%) JavaScript
7 2 (0.96%) VBScript
8 1 (0.48%) T-SQL
8 1 (0.48%) VB
Qualifications
1 23 (11.00%) Microsoft Certification
2 16 (7.66%) Degree
3 13 (6.22%) MCSA
4 8 (3.83%) DBS Check
4 8 (3.83%) MCP
5 4 (1.91%) MCDST
5 4 (1.91%) MCSE
6 3 (1.44%) APMG
6 3 (1.44%) PMI Certification
6 3 (1.44%) PMP
6 3 (1.44%) SC Cleared
6 3 (1.44%) Security Cleared
7 2 (0.96%) CCA
7 2 (0.96%) Citrix Certification
7 2 (0.96%) DV Cleared
7 2 (0.96%) MCTS
8 1 (0.48%) A+ Certification
8 1 (0.48%) CCNA
8 1 (0.48%) Cisco Certification
8 1 (0.48%) MOS
Quality Assurance & Compliance
1 20 (9.57%) SLA
2 5 (2.39%) QA
System Software
1 111 (53.11%) Active Directory
2 27 (12.92%) Hyper-V
3 22 (10.53%) VMware Infrastructure
4 9 (4.31%) Microsoft App-V
5 8 (3.83%) Virtual Desktop
6 6 (2.87%) vSphere
6 6 (2.87%) XenApp
7 4 (1.91%) Terminal Services
8 3 (1.44%) VMware ESXi
8 3 (1.44%) XenDesktop
9 2 (0.96%) Docker
9 2 (0.96%) pfSense
9 2 (0.96%) Virtual Machines
9 2 (0.96%) Virtual Servers
9 2 (0.96%) XenServer
Systems Management
1 32 (15.31%) SCCM
2 4 (1.91%) Backup Exec
3 3 (1.44%) SCOM
4 2 (0.96%) EdgeSight
4 2 (0.96%) Microsoft Intune
5 1 (0.48%) AirWatch
5 1 (0.48%) Jamf Pro
5 1 (0.48%) McAfee ePO
5 1 (0.48%) Norton AntiVirus
5 1 (0.48%) Opscode Chef
5 1 (0.48%) Puppet
5 1 (0.48%) WSUS
Vendors
1 104 (49.76%) Microsoft
2 39 (18.66%) VMware
3 27 (12.92%) Citrix
4 21 (10.05%) NetApp
5 15 (7.18%) Cisco
5 15 (7.18%) Dell
6 13 (6.22%) EqualLogic
7 8 (3.83%) Apple
7 8 (3.83%) HP
7 8 (3.83%) Sophos
7 8 (3.83%) Veeam
8 5 (2.39%) RedGate
9 3 (1.44%) Avaya
9 3 (1.44%) Intel
9 3 (1.44%) Red Hat
9 3 (1.44%) Xamarin
10 2 (0.96%) AppSense
10 2 (0.96%) CheckPoint
10 2 (0.96%) SAP
10 2 (0.96%) Symantec