Period
to 25 November 2017

The median annual salary for an IT Support Analyst was £25,000 in advertised job vacancies in Berkshire during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
South East > Berkshire
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 198 241 309
Rank change year-on-year +43 +68 -12
Permanent jobs requiring an IT Support Analyst 54 64 33
As % of all permanent IT jobs advertised in Berkshire 0.86% 0.74% 0.30%
As % of the Job Titles category 0.90% 0.77% 0.31%
Number of salaries quoted 53 54 31
Berkshire median annual salary £25,000 £27,500 £25,000
Median salary % change year-on-year -9.09% +10.00% -3.85%
10th Percentile £19,550 £20,375 £18,625
90th Percentile £40,000 £48,750 £43,750
South East median annual salary £24,000 £27,000 £23,500
% change year-on-year -11.11% +14.89% -5.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6028 8299 10661
% of permanent IT jobs with a recognized job title 95.58% 95.64% 96.01%
Number of salaries quoted 4825 6501 8479
Berkshire median annual salary £47,500 £50,000 £48,000
Median salary % change year-on-year -5.00% +4.17% +6.67%
10th Percentile £26,250 £28,000 £26,750
90th Percentile £73,750 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support Analyst
Job Vacancy Trend in Berkshire

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for IT Support Analyst in Berkshire

IT Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Berkshire.

Salary trend for IT Support Analyst in Berkshire

IT Support Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing IT Support Analyst in Berkshire over the 6 months to 25 November 2017.

Salary histogram for IT Support Analyst in Berkshire

IT Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Berkshire region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +29 21 £22,000 -2.22% 4
Slough +7 12 £40,000 +33.33%
Newbury -9 9 £25,000 +13.64% 1
Maidenhead +13 4 £30,000 +3.45% 1
Bracknell +8 2 £33,750 +5.47%
Thatcham - 2 £29,000 -
Windsor +11 1 £22,500 -57.14%
Wokingham - 1 £27,000 -
IT Support Analyst
South East

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 25 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring IT Support Analyst in the job title.

1 40 (74.07%) Active Directory
2 38 (70.37%) Windows
3 31 (57.41%) Office 365
4 25 (46.30%) Microsoft
5 22 (40.74%) VMware
6 18 (33.33%) Microsoft Azure
7 17 (31.48%) MS Exchange
8 13 (24.07%) Windows Server
9 11 (20.37%) DHCP
9 11 (20.37%) DNS
10 10 (18.52%) VMware Infrastructure
10 10 (18.52%) Mimecast
11 9 (16.67%) vSphere
11 9 (16.67%) PaaS
11 9 (16.67%) IaaS
11 9 (16.67%) PDA
11 9 (16.67%) Disaster Recovery
11 9 (16.67%) Linux
11 9 (16.67%) Crystal Reports
11 9 (16.67%) Microsoft Office
11 9 (16.67%) Virtual Machines
12 8 (14.81%) ITIL
13 7 (12.96%) VoIP
14 6 (11.11%) Windows 7
14 6 (11.11%) Windows Server 2008
15 5 (9.26%) Windows Server 2012
15 5 (9.26%) A+ Certification
16 4 (7.41%) Citrix
16 4 (7.41%) Microsoft Certification
16 4 (7.41%) WAN

IT Support Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (31.48%) MS Exchange
2 4 (7.41%) IIS
3 3 (5.56%) Exchange Server 2013
3 3 (5.56%) SharePoint
4 2 (3.70%) Exchange Server 2007
4 2 (3.70%) Exchange Server 2010
5 1 (1.85%) Apache
5 1 (1.85%) Exchange Server 2003
5 1 (1.85%) WebLogic
5 1 (1.85%) WebLogic Portal
Applications
1 9 (16.67%) Microsoft Office
2 2 (3.70%) Microsoft Excel
Cloud Services
1 31 (57.41%) Office 365
2 18 (33.33%) Microsoft Azure
3 10 (18.52%) Mimecast
4 9 (16.67%) IaaS
4 9 (16.67%) PaaS
Communications & Networking
1 11 (20.37%) DHCP
1 11 (20.37%) DNS
2 7 (12.96%) VoIP
3 4 (7.41%) LAN
3 4 (7.41%) TCP/IP
3 4 (7.41%) VPN
3 4 (7.41%) WAN
4 3 (5.56%) Firewall
4 3 (5.56%) SMS
5 2 (3.70%) SAN
5 2 (3.70%) Skype
6 1 (1.85%) IP Telephony
6 1 (1.85%) Network Security
6 1 (1.85%) Structured Cabling
Database & Business Intelligence
1 9 (16.67%) Crystal Reports
2 4 (7.41%) SQL Server
3 1 (1.85%) Oracle Database
General
1 1 (1.85%) Finance
1 1 (1.85%) Pharmaceutical
Miscellaneous
1 9 (16.67%) PDA
2 3 (5.56%) iPhone
3 2 (3.70%) Blackberry
3 2 (3.70%) iPad
3 2 (3.70%) Video Conferencing
4 1 (1.85%) Analytical Skills
4 1 (1.85%) CCTV
Operating Systems
1 38 (70.37%) Windows
2 13 (24.07%) Windows Server
3 9 (16.67%) Linux
4 6 (11.11%) Windows 7
4 6 (11.11%) Windows Server 2008
5 5 (9.26%) Windows Server 2012
6 3 (5.56%) Windows 10
6 3 (5.56%) Windows Server 2003
7 2 (3.70%) Windows 8
7 2 (3.70%) Windows Mobile
Processes & Methodologies
1 9 (16.67%) Disaster Recovery
2 8 (14.81%) ITIL
3 2 (3.70%) ITIL V2
3 2 (3.70%) Knowledge Management
3 2 (3.70%) Mentoring
3 2 (3.70%) Stakeholder Management
4 1 (1.85%) CRM
4 1 (1.85%) Customer-Centric Approach
4 1 (1.85%) Customer-Centricity
4 1 (1.85%) Data Protection
4 1 (1.85%) Incident Management
4 1 (1.85%) Project Management
4 1 (1.85%) Service Delivery
4 1 (1.85%) Time Management
Programming Languages
1 2 (3.70%) SQL
Qualifications
1 5 (9.26%) A+ Certification
2 4 (7.41%) Microsoft Certification
3 3 (5.56%) MCP
4 2 (3.70%) MCSA
5 1 (1.85%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.85%) SLA
System Software
1 40 (74.07%) Active Directory
2 10 (18.52%) VMware Infrastructure
3 9 (16.67%) Virtual Machines
3 9 (16.67%) vSphere
4 2 (3.70%) Hyper-V
5 1 (1.85%) KVM
5 1 (1.85%) Terminal Services
Systems Management
1 2 (3.70%) Backup Exec
Vendors
1 25 (46.30%) Microsoft
2 22 (40.74%) VMware
3 4 (7.41%) Citrix
4 2 (3.70%) Bloomberg
4 2 (3.70%) Cisco
4 2 (3.70%) HP
4 2 (3.70%) NetApp
5 1 (1.85%) Oracle