The median annual salary for a 1st Line Support was £21,500 in advertised job vacancies in Birmingham during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
First Line Support
West Midlands / Birmingham
Rank 120 124 111
Rank change year-on-year +4 -13  
Permanent jobs requiring a 1st Line Support 4 10 3
As % of all permanent IT jobs advertised in Birmingham 0.22% 0.43% 0.17%
As % of the Job Titles category 0.23% 0.45% 0.18%
Number of salaries quoted 3 10 3
Median salary £21,500 £21,000 £19,250
Median salary % change year-on-year +2.38% +9.09%  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1777 2245 1671
As % of all permanent IT job vacancies advertised in Birmingham 97.05% 95.49% 96.93%
Number of salaries quoted 1416 1741 1411
Median salary £40,000 £40,500 £40,000
Median salary % change year-on-year -1.23% +1.25%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Birmingham

1st Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Birmingham.

Salary trend for 1st Line Support in Birmingham

1st Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 1st Line Support in the job title.

1 12 (85.71%) Microsoft
2 10 (71.43%) Windows
3 9 (64.29%) MS Office
4 6 (42.86%) Windows 7
4 6 (42.86%) Law
5 5 (35.71%) Active Directory
6 4 (28.57%) Analytical Skills
6 4 (28.57%) Legal
7 3 (21.43%) Service Management
7 3 (21.43%) MS Excel
7 3 (21.43%) Windows XP
7 3 (21.43%) Degree
7 3 (21.43%) iPad
8 2 (14.29%) Document Management
8 2 (14.29%) Mathematics
8 2 (14.29%) MS Visio
8 2 (14.29%) MS Access
8 2 (14.29%) Adobe
8 2 (14.29%) LAN
8 2 (14.29%) SLA
8 2 (14.29%) MS Project
8 2 (14.29%) ITIL
8 2 (14.29%) C
8 2 (14.29%) SQL
9 1 (7.14%) Oracle
9 1 (7.14%) SQL Server
9 1 (7.14%) PeopleSoft
9 1 (7.14%) MS Exchange
9 1 (7.14%) Firewall
9 1 (7.14%) Stakeholder Management

1st Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) MS Exchange
Applications
1 9 (64.29%) MS Office
2 3 (21.43%) MS Excel
3 2 (14.29%) MS Project
3 2 (14.29%) MS Visio
Business Applications
1 1 (7.14%) Dynamics NAV
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 2 (14.29%) LAN
2 1 (7.14%) Firewall
Database & Business Intelligence
1 2 (14.29%) MS Access
2 1 (7.14%) SQL Server
General
1 6 (42.86%) Law
2 4 (28.57%) Legal
3 1 (7.14%) French Language
Miscellaneous
1 4 (28.57%) Analytical Skills
2 3 (21.43%) iPad
3 1 (7.14%) Blackberry
3 1 (7.14%) Computer Science
3 1 (7.14%) Mobile Computing
Operating Systems
1 10 (71.43%) Windows
2 6 (42.86%) Windows 7
3 3 (21.43%) Windows XP
4 1 (7.14%) Android
4 1 (7.14%) Apple iOS
4 1 (7.14%) Windows Mobile
4 1 (7.14%) Windows Server
4 1 (7.14%) Windows Server 2008
4 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 3 (21.43%) Service Management
2 2 (14.29%) Document Management
2 2 (14.29%) ITIL
2 2 (14.29%) Mathematics
3 1 (7.14%) Asset Management
3 1 (7.14%) Incident Management
3 1 (7.14%) Mobile Device Management
3 1 (7.14%) Stakeholder Management
Programming Languages
1 2 (14.29%) C
1 2 (14.29%) SQL
Qualifications
1 3 (21.43%) Degree
2 1 (7.14%) ITIL Certification
2 1 (7.14%) SC Cleared
2 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 5 (35.71%) Active Directory
Vendors
1 12 (85.71%) Microsoft
2 2 (14.29%) Adobe
3 1 (7.14%) LexisNexis
3 1 (7.14%) Mitel
3 1 (7.14%) Oracle
3 1 (7.14%) PeopleSoft
3 1 (7.14%) Remedy
3 1 (7.14%) Spiceworks
Birmingham, West Midlands (County)
Senitor Associates
Salary: £16000 - £17500 per annum + Bonus + Global Company
Posted: 17 hours ago