The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
West Midlands / Birmingham
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 119 103 95
Rank change year-on-year -16 -8  
Permanent jobs citing ITSM 14 37 30
As % of all permanent IT jobs advertised in Birmingham 0.72% 1.58% 1.49%
As % of the Processes & Methodologies category 0.81% 1.80% 1.73%
Number of salaries quoted 11 28 20
Median salary £50,000 £50,000 £45,500
Median salary % change year-on-year - +9.89%  
90% offered a salary of more than £40,000 £27,150 £21,000
10% offered a salary of more than £60,000 £52,250 £62,500
UK excluding London median salary £47,000 £42,500 £42,500
% change year-on-year +10.58% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Process & Methodology Skills
Birmingham
Permanent job vacancies with a requirement for process and methodology skills 1723 2051 1736
As % of all permanent IT job vacancies advertised in Birmingham 89.09% 87.69% 86.33%
Number of salaries quoted 1408 1500 1416
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £62,500 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Birmingham.

Salary trend for ITSM in Birmingham

ITSM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing ITSM in Birmingham over the 3 months to 25 June 2017.

Salary histogram for ITSM in Birmingham

For the 6 months to 25 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 29 (96.67%) ITIL
2 18 (60.00%) Service Management
3 10 (33.33%) SLA
4 9 (30.00%) Problem Management
5 8 (26.67%) Analytical Skills
6 7 (23.33%) TOGAF
7 6 (20.00%) Finance
7 6 (20.00%) Enterprise Architecture
8 5 (16.67%) Software Engineering
8 5 (16.67%) Logical Data Model
8 5 (16.67%) Project Management
8 5 (16.67%) Data Modelling
8 5 (16.67%) Data Lineage
9 4 (13.33%) Management Information System
9 4 (13.33%) Information Security
9 4 (13.33%) ServiceNow
9 4 (13.33%) Degree
10 3 (10.00%) ISO/IEC 20000
10 3 (10.00%) ITIL V3
10 3 (10.00%) Process Improvement
10 3 (10.00%) ArchiMate
10 3 (10.00%) SaaS
10 3 (10.00%) PaaS
10 3 (10.00%) Financial Modelling
10 3 (10.00%) Data Centre
10 3 (10.00%) Service Delivery
10 3 (10.00%) GAP Analysis
10 3 (10.00%) Oracle
10 3 (10.00%) PRINCE2
10 3 (10.00%) Microsoft

ITSM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (3.33%) Microsoft Excel
1 1 (3.33%) Microsoft Office
1 1 (3.33%) Microsoft PowerPoint
1 1 (3.33%) MS Visio
Business Applications
1 2 (6.67%) Remedy ITSM
2 1 (3.33%) SAP HCM
2 1 (3.33%) SAP HR
Cloud Services
1 3 (10.00%) PaaS
1 3 (10.00%) SaaS
2 2 (6.67%) Amazon AWS
2 2 (6.67%) Microsoft Azure
Database & Business Intelligence
1 2 (6.67%) Big Data
General
1 6 (20.00%) Finance
2 2 (6.67%) Retail
3 1 (3.33%) Banking
3 1 (3.33%) Investment Banking
3 1 (3.33%) Law
3 1 (3.33%) Manufacturing
3 1 (3.33%) Marketing
Job Titles
1 11 (36.67%) Service Manager
2 7 (23.33%) Architect
3 4 (13.33%) Consultant
4 3 (10.00%) Analyst
4 3 (10.00%) Enterprise Architect
5 2 (6.67%) Business Systems Analyst
5 2 (6.67%) Cloud Architect
5 2 (6.67%) Compliance Manager
5 2 (6.67%) Designer
5 2 (6.67%) Information Manager
5 2 (6.67%) Information Security Manager
5 2 (6.67%) Infrastructure Architect
5 2 (6.67%) Infrastructure Consultant
5 2 (6.67%) Security Manager
5 2 (6.67%) Service Management Architect
5 2 (6.67%) Service Management Consultant
5 2 (6.67%) Systems Analyst
5 2 (6.67%) Virtualisation Architect
5 2 (6.67%) Virtualisation Consultant
5 2 (6.67%) Virtualisation Infrastructure Consultant
Miscellaneous
1 8 (26.67%) Analytical Skills
2 4 (13.33%) Management Information System
3 3 (10.00%) Data Centre
4 1 (3.33%) Computer Science
4 1 (3.33%) Virtual Team
Operating Systems
1 2 (6.67%) Linux
Processes & Methodologies
1 29 (96.67%) ITIL
2 18 (60.00%) Service Management
3 9 (30.00%) Problem Management
4 7 (23.33%) TOGAF
5 6 (20.00%) Enterprise Architecture
6 5 (16.67%) Data Lineage
6 5 (16.67%) Data Modelling
6 5 (16.67%) Logical Data Model
6 5 (16.67%) Project Management
6 5 (16.67%) Software Engineering
7 4 (13.33%) Information Security
8 3 (10.00%) ArchiMate
8 3 (10.00%) Conceptual Models
8 3 (10.00%) Financial Modelling
8 3 (10.00%) GAP Analysis
8 3 (10.00%) ITIL V3
8 3 (10.00%) PRINCE2
8 3 (10.00%) Process Improvement
8 3 (10.00%) Service Delivery
8 3 (10.00%) Service Design
Qualifications
1 4 (13.33%) Degree
2 3 (10.00%) CISSP
2 3 (10.00%) ISEB
3 2 (6.67%) CISM
3 2 (6.67%) PCI QSA
4 1 (3.33%) CISA
4 1 (3.33%) ISTQB
4 1 (3.33%) ISTQB Foundation Certification
4 1 (3.33%) ITIL Certification
4 1 (3.33%) SC Cleared
4 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 10 (33.33%) SLA
2 3 (10.00%) ISO/IEC 20000
3 2 (6.67%) ISO/IEC 27001
3 2 (6.67%) PCI DSS
3 2 (6.67%) Sarbanes-Oxley
4 1 (3.33%) COBIT
4 1 (3.33%) ISO/IEC 19770
4 1 (3.33%) QA
System Software
1 2 (6.67%) VMware Infrastructure
Systems Management
1 2 (6.67%) Icinga
1 2 (6.67%) Opscode Chef
1 2 (6.67%) Puppet
1 2 (6.67%) vRealize
Vendors
1 4 (13.33%) ServiceNow
2 3 (10.00%) Microsoft
2 3 (10.00%) Oracle
3 2 (6.67%) BMC
3 2 (6.67%) Cisco
3 2 (6.67%) Dell
3 2 (6.67%) EMC
3 2 (6.67%) Remedy
3 2 (6.67%) SAP
3 2 (6.67%) VMware
4 1 (3.33%) Adobe
4 1 (3.33%) Cadence
4 1 (3.33%) IBM
Birmingham
Interquest - IQ Tech
Salary: £25000 - £90000 per annum
Posted: 3 days ago