The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
West Midlands / Birmingham
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 110 115 107
Rank change year-on-year +5 -8  
Permanent jobs citing ITSM 15 29 15
As % of all permanent IT jobs advertised in Birmingham 0.80% 1.21% 0.86%
As % of the Processes & Methodologies category 0.89% 1.39% 1.04%
Number of salaries quoted 14 25 12
Median salary £60,500 £50,000 £55,000
Median salary % change year-on-year +21.00% -9.09%  
90% offered a salary of more than £44,000 £43,500 £34,250
10% offered a salary of more than £70,000 £54,000 £69,250
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Process & Methodology Skills
Birmingham
Permanent job vacancies with a requirement for process and methodology skills 1681 2082 1441
As % of all permanent IT job vacancies advertised in Birmingham 89.94% 87.15% 82.77%
Number of salaries quoted 1341 1583 1189
Median salary £45,000 £43,974 £44,000
Median salary % change year-on-year +2.33% -0.05%  
90% offered a salary of more than £30,000 £28,622 £28,550
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Birmingham.

Salary trend for ITSM in Birmingham

ITSM
Salary Histogram in Birmingham

The salary distribution of IT jobs citing ITSM in Birmingham over the 3 months to 30 March 2017.

Salary histogram for ITSM in Birmingham

For the 6 months to 30 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 32 (82.05%) ITIL
2 25 (64.10%) Service Management
3 14 (35.90%) ServiceNow
4 12 (30.77%) Finance
5 11 (28.21%) Data Centre
5 11 (28.21%) Service Design
6 10 (25.64%) Project Management
7 9 (23.08%) Microsoft
7 9 (23.08%) SLA
8 8 (20.51%) Change Management
8 8 (20.51%) TOGAF
9 7 (17.95%) Retail
9 7 (17.95%) Enterprise Architecture
9 7 (17.95%) Problem Management
9 7 (17.95%) Analytical Skills
10 6 (15.38%) Service Delivery
10 6 (15.38%) Cisco
10 6 (15.38%) PRINCE2
10 6 (15.38%) Degree
11 5 (12.82%) Software Engineering
11 5 (12.82%) Incident Management
11 5 (12.82%) Financial Modelling
11 5 (12.82%) Data Modelling
11 5 (12.82%) ISEB
11 5 (12.82%) Logical Data Model
11 5 (12.82%) Data Lineage
12 4 (10.26%) Escalation Management
12 4 (10.26%) Contract Management
12 4 (10.26%) Critical Success Factor
12 4 (10.26%) Mentoring

ITSM
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (10.26%) MS PowerPoint
2 2 (5.13%) MS Excel
3 1 (2.56%) MS Office
Business Applications
1 3 (7.69%) Remedy ITSM
2 1 (2.56%) Dynamics CRM
2 1 (2.56%) SAP HCM
2 1 (2.56%) SAP HR
Cloud Services
1 4 (10.26%) Microsoft Azure
2 3 (7.69%) Amazon AWS
2 3 (7.69%) PaaS
2 3 (7.69%) SaaS
Communications & Networking
1 4 (10.26%) SMS
2 3 (7.69%) Firewall
2 3 (7.69%) LAN
2 3 (7.69%) Network Security
2 3 (7.69%) WAN
3 1 (2.56%) Internet
Database & Business Intelligence
1 3 (7.69%) Big Data
General
1 12 (30.77%) Finance
2 7 (17.95%) Retail
3 2 (5.13%) Manufacturing
4 1 (2.56%) Marketing
4 1 (2.56%) Publishing
4 1 (2.56%) Telecoms
Job Titles
1 10 (25.64%) Architect
2 7 (17.95%) Service Manager
3 6 (15.38%) Consultant
3 6 (15.38%) Head of IT
4 4 (10.26%) Applications Manager
4 4 (10.26%) Applications Project Manager
4 4 (10.26%) Delivery Manager
4 4 (10.26%) Head of Service Management
4 4 (10.26%) Project Manager
4 4 (10.26%) Services Delivery Manager
4 4 (10.26%) Web Applications Project Manager
4 4 (10.26%) Web Manager
4 4 (10.26%) Web Project Manager
5 3 (7.69%) Analyst
5 3 (7.69%) Cloud Architect
5 3 (7.69%) Cloud Consultant
5 3 (7.69%) Cloud Infrastructure Architect
5 3 (7.69%) Cloud Infrastructure Consultant
5 3 (7.69%) Service Management Architect
5 3 (7.69%) Virtualisation Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 4 (10.26%) Flash
Miscellaneous
1 11 (28.21%) Data Centre
2 7 (17.95%) Analytical Skills
3 3 (7.69%) FMCG
4 2 (5.13%) Computer Science
4 2 (5.13%) Management Information System
Operating Systems
1 3 (7.69%) Linux
1 3 (7.69%) Windows
1 3 (7.69%) Windows 7
1 3 (7.69%) Windows Server
1 3 (7.69%) Windows Server 2003
1 3 (7.69%) Windows Server 2008
1 3 (7.69%) Windows Server 2012
Processes & Methodologies
1 32 (82.05%) ITIL
2 25 (64.10%) Service Management
3 11 (28.21%) Service Design
4 10 (25.64%) Project Management
5 8 (20.51%) Change Management
5 8 (20.51%) TOGAF
6 7 (17.95%) Enterprise Architecture
6 7 (17.95%) Problem Management
7 6 (15.38%) PRINCE2
7 6 (15.38%) Service Delivery
8 5 (12.82%) Data Lineage
8 5 (12.82%) Data Modelling
8 5 (12.82%) Financial Modelling
8 5 (12.82%) Incident Management
8 5 (12.82%) Logical Data Model
8 5 (12.82%) Software Engineering
9 4 (10.26%) Contract Management
9 4 (10.26%) Critical Success Factor
9 4 (10.26%) Escalation Management
9 4 (10.26%) Mentoring
Qualifications
1 6 (15.38%) Degree
2 5 (12.82%) ISEB
3 3 (7.69%) CCNA
3 3 (7.69%) Cisco Certification
3 3 (7.69%) MCSE
3 3 (7.69%) Microsoft Certification
3 3 (7.69%) Security Cleared
4 2 (5.13%) CISM
4 2 (5.13%) CISSP
4 2 (5.13%) ITIL Certification
4 2 (5.13%) PCI QSA
4 2 (5.13%) SC Cleared
5 1 (2.56%) BC Cleared
5 1 (2.56%) ISTQB
5 1 (2.56%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 9 (23.08%) SLA
2 2 (5.13%) ISO/IEC 27001
2 2 (5.13%) PCI DSS
2 2 (5.13%) QA
2 2 (5.13%) Sarbanes-Oxley
System Software
1 3 (7.69%) Active Directory
1 3 (7.69%) VMware Infrastructure
Systems Management
1 3 (7.69%) Icinga
1 3 (7.69%) Opscode Chef
1 3 (7.69%) Puppet
1 3 (7.69%) vRealize
Vendors
1 14 (35.90%) ServiceNow
2 9 (23.08%) Microsoft
3 6 (15.38%) Cisco
4 4 (10.26%) Cadence
5 3 (7.69%) BMC
5 3 (7.69%) Dell
5 3 (7.69%) EMC
5 3 (7.69%) Oracle
5 3 (7.69%) Remedy
5 3 (7.69%) VMware
6 2 (5.13%) SAP