IT Support Engineer Jobs in Birmingham

IT Support Engineer
West Midlands > Birmingham

The median IT Support Engineer salary in Birmingham is £28,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 117 137 174
Rank change year-on-year +20 +37 -46
Permanent jobs requiring an IT Support Engineer 31 9 18
As % of all permanent jobs advertised in Birmingham 1.14% 0.45% 0.58%
As % of the Job Titles category 1.21% 0.48% 0.60%
Number of salaries quoted 29 9 18
10th Percentile - £23,700 £22,675
25th Percentile £25,750 £27,000 £23,500
Median annual salary (50th Percentile) £28,500 £28,000 £28,750
Median % change year-on-year +1.79% -2.61% -0.86%
75th Percentile £35,000 £29,250 £33,000
90th Percentile £37,600 £34,750 £37,700
West Midlands median annual salary £28,500 £27,000 £28,500
% change year-on-year +5.56% -5.26% -9.52%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,555 1,882 2,997
% of permanent jobs with a recognized job title 94.28% 93.45% 95.87%
Number of salaries quoted 2,083 1,435 2,321
10th Percentile £31,250 £31,250 £32,500
25th Percentile £41,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,914 £70,800 £70,000
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

IT Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for IT Support Engineer in Birmingham

IT Support Engineer
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing IT Support Engineer in Birmingham.

Salary trend for IT Support Engineer in Birmingham

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 26 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring IT Support Engineer in the job title.

1 28 (90.32%) Windows
2 26 (83.87%) Microsoft 365
3 24 (77.42%) Windows Server
4 19 (61.29%) Telecoms
5 18 (58.06%) Active Directory
5 18 (58.06%) Azure
6 16 (51.61%) Hyper-V
7 14 (45.16%) Microsoft
7 14 (45.16%) VMware Infrastructure
7 14 (45.16%) Entra ID
7 14 (45.16%) VMware
8 12 (38.71%) Windows Server 2012
8 12 (38.71%) Microsoft Intune
8 12 (38.71%) VMware ESXi
8 12 (38.71%) SCCM
8 12 (38.71%) Firewall
8 12 (38.71%) Veeam
8 12 (38.71%) Windows 10
9 10 (32.26%) DBS Check
9 10 (32.26%) Problem-Solving
9 10 (32.26%) Replication
10 8 (25.81%) Social Skills
10 8 (25.81%) Microsoft Exchange
11 7 (22.58%) PBX
11 7 (22.58%) Cisco
12 4 (12.90%) DNS
12 4 (12.90%) DHCP
12 4 (12.90%) Aruba
12 4 (12.90%) Acronis
13 3 (9.68%) Meraki

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) Microsoft Exchange
2 2 (6.45%) Exchange Server 2010
2 2 (6.45%) SharePoint
Cloud Services
1 26 (83.87%) Microsoft 365
2 18 (58.06%) Azure
3 14 (45.16%) Entra ID
4 2 (6.45%) Amazon S3
4 2 (6.45%) AWS
4 2 (6.45%) Mimecast
4 2 (6.45%) OneDrive
4 2 (6.45%) OpenDNS
Communications & Networking
1 12 (38.71%) Firewall
2 7 (22.58%) PBX
3 4 (12.90%) DHCP
3 4 (12.90%) DNS
4 2 (6.45%) EIGRP
4 2 (6.45%) HSRP
4 2 (6.45%) IPsec
4 2 (6.45%) iSCSI
4 2 (6.45%) OSPF
4 2 (6.45%) RIP
4 2 (6.45%) SAN
4 2 (6.45%) TCP/IP
4 2 (6.45%) VLAN
4 2 (6.45%) VPN
4 2 (6.45%) VRRP
4 2 (6.45%) Wi-Fi
4 2 (6.45%) X.509
Database & Business Intelligence
1 2 (6.45%) Amazon RDS
General
1 19 (61.29%) Telecoms
2 8 (25.81%) Social Skills
3 2 (6.45%) Finance
3 2 (6.45%) Law
3 2 (6.45%) Legal
Libraries, Frameworks & Software Standards
1 2 (6.45%) LAMP
1 2 (6.45%) V-Ray
Miscellaneous
1 10 (32.26%) Replication
2 2 (6.45%) PKI
3 1 (3.23%) Driving Licence
Operating Systems
1 28 (90.32%) Windows
2 24 (77.42%) Windows Server
3 12 (38.71%) Windows 10
3 12 (38.71%) Windows Server 2012
4 2 (6.45%) Linux
4 2 (6.45%) Windows Server 2016
4 2 (6.45%) Windows Server 2019
Processes & Methodologies
1 10 (32.26%) Problem-Solving
2 2 (6.45%) Customer Service
2 2 (6.45%) Infrastructure Engineering
2 2 (6.45%) Migration
2 2 (6.45%) Project Delivery
2 2 (6.45%) Server Management
2 2 (6.45%) Server Migrations
2 2 (6.45%) Service Management
2 2 (6.45%) Software Deployment
2 2 (6.45%) Storage Management
Qualifications
1 10 (32.26%) DBS Check
System Software
1 18 (58.06%) Active Directory
2 16 (51.61%) Hyper-V
3 14 (45.16%) VMware Infrastructure
4 12 (38.71%) VMware ESXi
5 2 (6.45%) Citrix Hypervisor
5 2 (6.45%) Docker
5 2 (6.45%) pfSense
5 2 (6.45%) Terminal Services
5 2 (6.45%) Virtual Servers
Systems Management
1 12 (38.71%) Microsoft Intune
1 12 (38.71%) SCCM
2 2 (6.45%) Backup Exec
Vendors
1 14 (45.16%) Microsoft
1 14 (45.16%) VMware
2 12 (38.71%) Veeam
3 7 (22.58%) Cisco
4 4 (12.90%) Acronis
4 4 (12.90%) Aruba
5 3 (9.68%) HP
5 3 (9.68%) Meraki
6 2 (6.45%) Citrix
6 2 (6.45%) SonicWALL
6 2 (6.45%) Sophos
6 2 (6.45%) Veritas
6 2 (6.45%) WatchGuard
7 1 (3.23%) Dell