Period
to 19 November 2017

The median annual salary for an IT Support Engineer was £27,500 in advertised job vacancies in the West Midlands during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > West Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 281 275 271
Rank change year-on-year -6 -4 +2
Permanent jobs requiring an IT Support Engineer 44 67 50
As % of all permanent IT jobs advertised in the West Midlands 0.44% 0.59% 0.46%
As % of the Job Titles category 0.46% 0.61% 0.47%
Number of salaries quoted 37 61 54
West Midlands median annual salary £27,500 £25,000 £25,750
Median salary % change year-on-year +10.00% -2.91% +3.00%
10th Percentile £20,950 £20,000 £21,000
90th Percentile £34,650 £35,000 £33,750
England median annual salary £27,500 £27,500 £25,000
% change year-on-year - +10.00% -5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9662 11010 10558
% of permanent IT jobs with a recognized job title 96.39% 96.17% 96.58%
Number of salaries quoted 7945 8725 8776
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

IT Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support Engineer in the West Midlands

IT Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the West Midlands.

Salary trend for IT Support Engineer in the West Midlands

IT Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing IT Support Engineer in the West Midlands over the 6 months to 19 November 2017.

Salary histogram for IT Support Engineer in the West Midlands

IT Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the West Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +11 10 £25,000 +11.11%
Birmingham +8 10 £26,000 -
Coventry +6 7 £27,500 -3.51% 1
Warwickshire 0 6 £31,250 -10.71%
Worcestershire -6 6 £28,750 +19.79%
Walsall +4 1 £18,000 -52.57%
Solihull -7 1 £24,000 -4.00%
Wolverhampton - 1 £22,500 -
Halesowen - 1 - -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 19 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Engineer in the job title.

1 36 (81.82%) Windows
2 29 (65.91%) Microsoft
3 28 (63.64%) Active Directory
4 23 (52.27%) Windows Server
5 18 (40.91%) Windows Server 2012
6 14 (31.82%) Windows Server 2008
6 14 (31.82%) VMware
7 13 (29.55%) Hyper-V
8 11 (25.00%) ITIL
8 11 (25.00%) Microsoft Office
8 11 (25.00%) Windows 7
9 10 (22.73%) Windows 10
10 9 (20.45%) Veeam
10 9 (20.45%) VMware Infrastructure
11 8 (18.18%) MS Exchange
11 8 (18.18%) LAN
11 8 (18.18%) Microsoft Certification
11 8 (18.18%) Office 365
12 7 (15.91%) Virtual Servers
12 7 (15.91%) Citrix
12 7 (15.91%) SQL
13 6 (13.64%) Migration
14 5 (11.36%) Analytical Skills
14 5 (11.36%) Disaster Recovery
14 5 (11.36%) Management Information System
14 5 (11.36%) Windows Server 2003
14 5 (11.36%) C#
14 5 (11.36%) VLAN
14 5 (11.36%) vSphere
15 4 (9.09%) Exchange Server 2010

IT Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.18%) MS Exchange
2 4 (9.09%) Exchange Server 2010
2 4 (9.09%) IIS
2 4 (9.09%) SharePoint
3 1 (2.27%) Exchange Server 2003
3 1 (2.27%) Exchange Server 2007
3 1 (2.27%) Exchange Server 2013
3 1 (2.27%) WordPress
Applications
1 11 (25.00%) Microsoft Office
Cloud Services
1 8 (18.18%) Office 365
2 1 (2.27%) G Suite
Communications & Networking
1 8 (18.18%) LAN
2 5 (11.36%) VLAN
3 4 (9.09%) WAN
4 3 (6.82%) DNS
5 2 (4.55%) Firewall
6 1 (2.27%) Cisco ASA
6 1 (2.27%) Cisco IOS
6 1 (2.27%) DHCP
6 1 (2.27%) MPLS
6 1 (2.27%) Network Security
6 1 (2.27%) TCP/IP
6 1 (2.27%) VoIP
6 1 (2.27%) VPN
6 1 (2.27%) Wireless
6 1 (2.27%) WLAN
Database & Business Intelligence
1 3 (6.82%) SQL Server
2 1 (2.27%) SQL Server 2008
General
1 3 (6.82%) Manufacturing
1 3 (6.82%) Telecoms
2 2 (4.55%) Automotive
3 1 (2.27%) Advertising
3 1 (2.27%) Games
3 1 (2.27%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.55%) LAMP
1 2 (4.55%) LEMP Stack
2 1 (2.27%) CSS
2 1 (2.27%) HTML
2 1 (2.27%) Software Packaging
Miscellaneous
1 5 (11.36%) Analytical Skills
1 5 (11.36%) Management Information System
2 4 (9.09%) Driving Licence
3 2 (4.55%) Linux Command Line
4 1 (2.27%) BBC
4 1 (2.27%) Data Centre
4 1 (2.27%) EPoS
4 1 (2.27%) Fat Client
4 1 (2.27%) iPad
4 1 (2.27%) iPhone
4 1 (2.27%) Private Cloud
4 1 (2.27%) Smartphone
4 1 (2.27%) Thin Client
Operating Systems
1 36 (81.82%) Windows
2 23 (52.27%) Windows Server
3 18 (40.91%) Windows Server 2012
4 14 (31.82%) Windows Server 2008
5 11 (25.00%) Windows 7
6 10 (22.73%) Windows 10
7 5 (11.36%) Windows Server 2003
8 4 (9.09%) Android
8 4 (9.09%) Linux
8 4 (9.09%) Windows XP
9 3 (6.82%) Mac OS X
10 2 (4.55%) Apple iOS
10 2 (4.55%) CentOS
10 2 (4.55%) Ubuntu
11 1 (2.27%) SUSE
11 1 (2.27%) Windows 8
Processes & Methodologies
1 11 (25.00%) ITIL
2 6 (13.64%) Migration
3 5 (11.36%) Disaster Recovery
4 4 (9.09%) Virtual Environments
5 2 (4.55%) CRM
5 2 (4.55%) ERP
5 2 (4.55%) Incident Management
5 2 (4.55%) ITIL V3
5 2 (4.55%) Logistics
5 2 (4.55%) Quality Management
6 1 (2.27%) Asset Management
6 1 (2.27%) Business Continuity
6 1 (2.27%) Business Intelligence
6 1 (2.27%) Change Control
6 1 (2.27%) Information Security
6 1 (2.27%) Project Management
6 1 (2.27%) QMS
6 1 (2.27%) Service Delivery
6 1 (2.27%) Service Management
6 1 (2.27%) Stakeholder Management
Programming Languages
1 7 (15.91%) SQL
2 5 (11.36%) C#
3 2 (4.55%) Bash Shell
4 1 (2.27%) JavaScript
4 1 (2.27%) PHP
4 1 (2.27%) PowerShell
Qualifications
1 8 (18.18%) Microsoft Certification
2 2 (4.55%) ITIL Certification
3 1 (2.27%) A+ Certification
3 1 (2.27%) CCNA
3 1 (2.27%) CCNP
3 1 (2.27%) Cisco Certification
3 1 (2.27%) DBS Check
3 1 (2.27%) MCP
3 1 (2.27%) MCSA
3 1 (2.27%) MCSE
3 1 (2.27%) Network+ Certification
3 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 3 (6.82%) SLA
2 1 (2.27%) ISO 9001
2 1 (2.27%) ISO/IEC 27001
System Software
1 28 (63.64%) Active Directory
2 13 (29.55%) Hyper-V
3 9 (20.45%) VMware Infrastructure
4 7 (15.91%) Virtual Servers
5 5 (11.36%) vSphere
6 4 (9.09%) Terminal Services
7 1 (2.27%) VMware ESXi
7 1 (2.27%) Xen
Systems Management
1 4 (9.09%) Backup Exec
2 2 (4.55%) SCCM
3 1 (2.27%) Control-M
3 1 (2.27%) Norton AntiVirus
3 1 (2.27%) vCenter Server
Vendors
1 29 (65.91%) Microsoft
2 14 (31.82%) VMware
3 9 (20.45%) Veeam
4 7 (15.91%) Citrix
5 4 (9.09%) Barracuda Networks
5 4 (9.09%) HP
5 4 (9.09%) Juniper
6 3 (6.82%) Cisco
7 1 (2.27%) BMC
7 1 (2.27%) Google
7 1 (2.27%) SonicWALL
7 1 (2.27%) Symantec
7 1 (2.27%) WatchGuard