IT Support Engineer Jobs in the West Midlands

IT Support Engineer
England > West Midlands

The median IT Support Engineer salary in the West Midlands is £26,750 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 119 143 228
Rank change year-on-year +24 +85 +8
Permanent jobs requiring an IT Support Engineer 83 109 44
As % of all permanent jobs advertised in the West Midlands 1.86% 1.51% 0.66%
As % of the Job Titles category 2.08% 1.60% 0.74%
Number of salaries quoted 10 80 44
10th Percentile - £22,000 £21,250
25th Percentile £25,500 £25,750 £25,375
Median annual salary (50th Percentile) £26,750 £28,500 £27,000
Median % change year-on-year -6.14% +5.56% -3.57%
75th Percentile £31,188 £35,563 £31,438
90th Percentile £32,175 £40,000 £35,775
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +5.18%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 3,992 6,812 5,981
% of permanent jobs with a recognized job title 89.37% 94.09% 89.97%
Number of salaries quoted 1,797 5,151 3,348
10th Percentile £28,822 £26,250 £29,750
25th Percentile £36,250 £35,000 £38,966
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £65,000 £63,250 £67,500
90th Percentile £78,000 £77,500 £78,750
England median annual salary £57,500 £53,773 £60,567
% change year-on-year +6.93% -11.22% +0.95%

IT Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support Engineer in the West Midlands

IT Support Engineer
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the West Midlands.

Salary trend for IT Support Engineer in the West Midlands

IT Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the West Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire -6 24 - -
Worcestershire +25 11 £27,500 +1.85%
Birmingham +13 6 £32,500 +14.04% 1
Shropshire +17 5 £26,000 -30.67%
Staffordshire +14 5 £32,000 -24.71% 4
Wolverhampton +14 2 - - 1
Walsall -2 2 - - 1
Willenhall - 2 - -
Bilston - 2 - -
Sutton Coldfield - 2 - -
Tipton - 2 - -
Coventry - 2 - -
Kingswinford - 2 - -
Rowley Regis - 2 - -
Smethwick - 2 - -
Halesowen +10 1 - -
Wednesbury +3 1 - -
Solihull +3 1 - -
Dudley 0 1 - -
Brierley Hill - 1 - -
Stourbridge - 1 - -
West Bromwich - 1 - -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 1 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring IT Support Engineer in the job title.

1 83 (100.00%) Windows
2 79 (95.18%) Problem-Solving
3 75 (90.36%) Microsoft
4 74 (89.16%) Driving Licence
5 73 (87.95%) CCNA
5 73 (87.95%) Linux
5 73 (87.95%) ITIL
5 73 (87.95%) Cisco Certification
5 73 (87.95%) Microsoft Certification
5 73 (87.95%) Degree
5 73 (87.95%) Computer Science
6 72 (86.75%) Asset Management
6 72 (86.75%) LPIC
6 72 (86.75%) MCP
6 72 (86.75%) MCSE
6 72 (86.75%) CCNP
6 72 (86.75%) WLAN
6 72 (86.75%) Cisco
6 72 (86.75%) Mentoring
6 72 (86.75%) IT Asset Management
6 72 (86.75%) Computer Science Degree
6 72 (86.75%) Network Security
6 72 (86.75%) Internet
6 72 (86.75%) Network Management
7 7 (8.43%) Windows Server
8 6 (7.23%) Customer Service
9 5 (6.02%) Self-Motivation
9 5 (6.02%) Firewall
9 5 (6.02%) Telecoms
10 4 (4.82%) Active Directory

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.20%) CMS
1 1 (1.20%) WordPress
Applications
1 3 (3.61%) Microsoft Office
Cloud Services
1 3 (3.61%) Microsoft 365
2 2 (2.41%) Azure
2 2 (2.41%) Entra ID
3 1 (1.20%) Dropbox
Communications & Networking
1 72 (86.75%) Internet
1 72 (86.75%) Network Security
1 72 (86.75%) WLAN
2 5 (6.02%) Firewall
3 2 (2.41%) LAN
3 2 (2.41%) VPN
3 2 (2.41%) WAN
General
1 5 (6.02%) Telecoms
2 2 (2.41%) Finance
2 2 (2.41%) Social Skills
Miscellaneous
1 74 (89.16%) Driving Licence
2 5 (6.02%) Self-Motivation
3 1 (1.20%) iPhone
3 1 (1.20%) Management Information System
Operating Systems
1 83 (100.00%) Windows
2 73 (87.95%) Linux
3 7 (8.43%) Windows Server
4 3 (3.61%) Windows 10
Processes & Methodologies
1 79 (95.18%) Problem-Solving
2 73 (87.95%) Computer Science
2 73 (87.95%) ITIL
3 72 (86.75%) Asset Management
3 72 (86.75%) IT Asset Management
3 72 (86.75%) Mentoring
3 72 (86.75%) Network Management
4 6 (7.23%) Customer Service
5 3 (3.61%) Incident Management
6 2 (2.41%) Email Filtering
6 2 (2.41%) Kalman Filter
6 2 (2.41%) Mobile Device Management
7 1 (1.20%) Capacity Planning
7 1 (1.20%) Change Management
7 1 (1.20%) Incident Response
7 1 (1.20%) Preventative Maintenance
7 1 (1.20%) Problem Management
7 1 (1.20%) Process Improvement
Programming Languages
1 1 (1.20%) SQL
Qualifications
1 73 (87.95%) CCNA
1 73 (87.95%) Cisco Certification
1 73 (87.95%) Degree
1 73 (87.95%) Microsoft Certification
2 72 (86.75%) CCNP
2 72 (86.75%) Computer Science Degree
2 72 (86.75%) LPIC
2 72 (86.75%) MCP
2 72 (86.75%) MCSE
3 1 (1.20%) DBS Check
3 1 (1.20%) MCSA
3 1 (1.20%) SC Cleared
3 1 (1.20%) Security Cleared
System Software
1 4 (4.82%) Active Directory
2 1 (1.20%) BitLocker
2 1 (1.20%) VMware Infrastructure
Vendors
1 75 (90.36%) Microsoft
2 72 (86.75%) Cisco
3 1 (1.20%) Apple
3 1 (1.20%) VMware