Service Desk Manager Jobs in Birmingham

Service Desk Manager
West Midlands > Birmingham

The median Service Desk Manager salary in Birmingham is £57,433 per year, according to job vacancies posted during the 6 months leading to 6 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 Aug 2025
Same period 2024 Same period 2023
Rank 104 - 114
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Manager 1 0 8
As % of all permanent jobs advertised in Birmingham 0.074% - 0.49%
As % of the Job Titles category 0.078% - 0.52%
Number of salaries quoted 1 0 4
10th Percentile - - -
25th Percentile - - £40,000
Median annual salary (50th Percentile) £57,433 - £40,500
75th Percentile - - £42,063
90th Percentile - - £43,075
West Midlands median annual salary £53,717 £38,500 £40,500
% change year-on-year +39.52% -4.94% -12.43%

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 1,287 2,295 1,531
% of permanent jobs with a recognized job title 95.55% 95.43% 93.18%
Number of salaries quoted 855 1,704 1,228
10th Percentile £31,750 £32,150 £31,250
25th Percentile £41,250 £42,147 £42,000
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - -1.37%
75th Percentile £70,000 £70,000 £70,000
90th Percentile £85,000 £85,000 £81,250
West Midlands median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% +5.00%

Service Desk Manager
Job Vacancy Trend in Birmingham

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Desk Manager in Birmingham

Service Desk Manager
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Desk Manager in Birmingham.

Salary trend for Service Desk Manager in Birmingham

Service Desk Manager Skill Set
Top 13 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 6 August 2025, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Service Desk Manager in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Asset Management
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Coaching
1 1 (100.00%) Contract Management
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
1 1 (100.00%) Collaborative Culture

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Coaching
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Contract Management
1 1 (100.00%) ITIL
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) ITIL Certification
Vendors
1 1 (100.00%) Microsoft