The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands / Birmingham
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 26 21 39
Rank change year-on-year -5 +18  
Permanent jobs citing Service Delivery 132 171 90
As % of all permanent IT jobs advertised in Birmingham 7.06% 7.16% 5.17%
As % of the Processes & Methodologies category 7.85% 8.21% 6.25%
Number of salaries quoted 41 98 64
Median salary £51,500 £37,486 £45,000
Median salary % change year-on-year +37.38% -16.69%  
90% offered a salary of more than £29,500 £27,500 £32,950
10% offered a salary of more than £75,000 £62,500 £70,000
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Process & Methodology Skills
Birmingham
Permanent job vacancies with a requirement for process and methodology skills 1681 2082 1441
As % of all permanent IT job vacancies advertised in Birmingham 89.94% 87.15% 82.77%
Number of salaries quoted 1341 1583 1189
Median salary £45,000 £43,974 £44,000
Median salary % change year-on-year +2.33% -0.05%  
90% offered a salary of more than £30,000 £28,622 £28,550
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Birmingham.

Salary trend for Service Delivery in Birmingham

Service Delivery
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Delivery in Birmingham over the 3 months to 30 March 2017.

Salary histogram for Service Delivery in Birmingham

For the 6 months to 30 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Delivery.

1 216 (60.50%) Data Centre
2 192 (53.78%) ITIL
3 108 (30.25%) Continuous Improvement
4 98 (27.45%) MS Excel
5 93 (26.05%) Microsoft
6 87 (24.37%) Citrix
6 87 (24.37%) Line Management
7 75 (21.01%) VMware
7 75 (21.01%) Change Control
7 75 (21.01%) Presales
8 73 (20.45%) Service Management
8 73 (20.45%) Cisco
8 73 (20.45%) ITIL Certification
9 71 (19.89%) Finance
10 57 (15.97%) Active Directory
11 55 (15.41%) Customer Requirements
12 54 (15.13%) VMware Infrastructure
13 53 (14.85%) CMDB
14 48 (13.45%) Business Development
14 48 (13.45%) HP
14 48 (13.45%) CheckPoint
15 47 (13.17%) Degree
16 46 (12.89%) Analytical Skills
17 45 (12.61%) Retail
17 45 (12.61%) Firewall
18 44 (12.32%) SLA
19 43 (12.04%) Software Engineering
19 43 (12.04%) Computer Science
19 43 (12.04%) Microsoft Azure
20 42 (11.76%) Change Management

Service Delivery
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.16%) MS Exchange
2 14 (3.92%) IIS
3 2 (0.56%) Exchange Server 2010
3 2 (0.56%) Exchange Server 2013
3 2 (0.56%) Skype for Business
4 1 (0.28%) ArcGIS
4 1 (0.28%) SharePoint
Applications
1 98 (27.45%) MS Excel
2 8 (2.24%) MS PowerPoint
3 7 (1.96%) MS Office
Business Applications
1 36 (10.08%) assyst
2 14 (3.92%) Sentinel
3 2 (0.56%) SAP CRM
3 2 (0.56%) SAP ERP
3 2 (0.56%) SAP IS-U
4 1 (0.28%) Maximo
Cloud Services
1 43 (12.04%) Microsoft Azure
2 20 (5.60%) IaaS
3 19 (5.32%) Amazon AWS
3 19 (5.32%) Amazon EC2
3 19 (5.32%) PaaS
4 18 (5.04%) Cloud Computing
5 7 (1.96%) Office 365
6 1 (0.28%) SaaS
Communications & Networking
1 45 (12.61%) Firewall
2 40 (11.20%) WAN
3 31 (8.68%) LAN
4 25 (7.00%) OSPF
5 18 (5.04%) Network Security
6 16 (4.48%) DNS
7 14 (3.92%) SSL
8 4 (1.12%) SMS
9 2 (0.56%) DHCP
9 2 (0.56%) Skype
9 2 (0.56%) Wireless
10 1 (0.28%) Internet
10 1 (0.28%) VLAN
10 1 (0.28%) VoIP
10 1 (0.28%) VPN
Database & Business Intelligence
1 21 (5.88%) SQL Server
2 19 (5.32%) DB2
2 19 (5.32%) MySQL
3 8 (2.24%) MS Access
4 2 (0.56%) GIS
4 2 (0.56%) Relational Database
4 2 (0.56%) Spatial Data
5 1 (0.28%) Geospatial Data
General
1 71 (19.89%) Finance
2 45 (12.61%) Retail
3 32 (8.96%) Publishing
4 5 (1.40%) Telecoms
5 2 (0.56%) Marketing
Job Titles
1 80 (22.41%) Architect
2 62 (17.37%) Service Architect
3 33 (9.24%) Delivery Manager
4 32 (8.96%) Technical Specialist
5 29 (8.12%) Technical Manager
6 28 (7.84%) Network Engineer
7 24 (6.72%) Senior Network Engineer
8 20 (5.60%) Support Manager
9 19 (5.32%) Operations Manager
10 18 (5.04%) Cloud Architect
10 18 (5.04%) Data Architect
10 18 (5.04%) Data Centre Architect
10 18 (5.04%) Security Manager
10 18 (5.04%) Service Manager
10 18 (5.04%) Technical Delivery Manager
11 17 (4.76%) Compliance Manager
12 16 (4.48%) Solutions Architect
13 15 (4.20%) Citrix Specialist
13 15 (4.20%) Data Centre Specialist
13 15 (4.20%) Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 4 (1.12%) Flash
2 3 (0.84%) Middleware
3 2 (0.56%) .NET
3 2 (0.56%) ASP.NET
3 2 (0.56%) HTML
3 2 (0.56%) REST
3 2 (0.56%) SOAP
3 2 (0.56%) Web Services
4 1 (0.28%) ODBC
Miscellaneous
1 216 (60.50%) Data Centre
2 53 (14.85%) CMDB
3 46 (12.89%) Analytical Skills
4 43 (12.04%) Computer Science
5 22 (6.16%) Management Information System
6 19 (5.32%) Public Cloud
7 14 (3.92%) CESG
7 14 (3.92%) Freedom of Information
7 14 (3.92%) Video Conferencing
8 8 (2.24%) Security Operations Centre
9 4 (1.12%) Virtual Team
10 3 (0.84%) FMCG
11 2 (0.56%) Driving Licence
11 2 (0.56%) LLPG
12 1 (0.28%) Handset
Operating Systems
1 33 (9.24%) Linux
2 27 (7.56%) Windows
3 19 (5.32%) Unix
4 4 (1.12%) Windows Server
5 2 (0.56%) Windows 10
5 2 (0.56%) Windows 7
5 2 (0.56%) Windows 8
5 2 (0.56%) Windows Server 2008
5 2 (0.56%) Windows Server 2012
6 1 (0.28%) Android
Processes & Methodologies
1 192 (53.78%) ITIL
2 108 (30.25%) Continuous Improvement
3 87 (24.37%) Line Management
4 75 (21.01%) Change Control
4 75 (21.01%) Presales
5 73 (20.45%) Service Management
6 55 (15.41%) Customer Requirements
7 48 (13.45%) Business Development
8 43 (12.04%) Software Engineering
9 42 (11.76%) Change Management
10 39 (10.92%) Project Management
11 37 (10.36%) Capacity Planning
12 35 (9.80%) ITIL V3
13 34 (9.52%) Process Improvement
14 33 (9.24%) IT Strategy
14 33 (9.24%) Mentoring
15 32 (8.96%) IT Governance
15 32 (8.96%) Service Design
16 28 (7.84%) PRINCE2
16 28 (7.84%) Root Cause Analysis
Programming Languages
1 39 (10.92%) SQL
2 6 (1.68%) VB
3 3 (0.84%) JavaScript
4 2 (0.56%) PowerShell
4 2 (0.56%) Python
4 2 (0.56%) VB.NET
4 2 (0.56%) VBA
Qualifications
1 73 (20.45%) ITIL Certification
2 47 (13.17%) Degree
3 38 (10.64%) Security Cleared
4 27 (7.56%) CISSP
5 22 (6.16%) ISEB
5 22 (6.16%) SC Cleared
6 19 (5.32%) PMI Certification
6 19 (5.32%) PMP
7 15 (4.20%) CISM
8 14 (3.92%) BPSS Clearance
8 14 (3.92%) CISA
8 14 (3.92%) LPIC
9 7 (1.96%) CCNA
9 7 (1.96%) Cisco Certification
10 2 (0.56%) DBS Check
10 2 (0.56%) MCSE
10 2 (0.56%) Microsoft Certification
11 1 (0.28%) MCP
11 1 (0.28%) MCSA
11 1 (0.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 44 (12.32%) SLA
2 16 (4.48%) QA
3 15 (4.20%) ISO/IEC 27001
4 14 (3.92%) Cyber Essentials
4 14 (3.92%) Cyber Essentials PLUS
4 14 (3.92%) Disclosure Scotland
4 14 (3.92%) PCI DSS
5 2 (0.56%) PMO
6 1 (0.28%) BS7666
System Software
1 57 (15.97%) Active Directory
2 54 (15.13%) VMware Infrastructure
3 19 (5.32%) Hyper-V
3 19 (5.32%) Virtual Machines
4 14 (3.92%) Firmware
5 2 (0.56%) Microsoft Virtual Server
5 2 (0.56%) Virtual Servers
5 2 (0.56%) VMware Server
Systems Management
1 35 (9.80%) SCCM
2 34 (9.52%) SCOM
3 19 (5.32%) SCVMM
3 19 (5.32%) Tivoli
4 14 (3.92%) Backup Exec
4 14 (3.92%) NetBackup
5 8 (2.24%) Tivoli Storage Manager
6 2 (0.56%) WSUS
7 1 (0.28%) Nagios
7 1 (0.28%) Norton AntiVirus
Vendors
1 93 (26.05%) Microsoft
2 87 (24.37%) Citrix
3 75 (21.01%) VMware
4 73 (20.45%) Cisco
5 48 (13.45%) CheckPoint
5 48 (13.45%) HP
6 40 (11.20%) IBM
7 32 (8.96%) Fortinet
8 21 (5.88%) Juniper
8 21 (5.88%) Oracle
9 19 (5.32%) BMC
10 18 (5.04%) EMC
10 18 (5.04%) NetApp
11 14 (3.92%) Red Hat
12 12 (3.36%) ServiceNow
13 7 (1.96%) Remedy
14 4 (1.12%) Avaya
14 4 (1.12%) Cadence
14 4 (1.12%) Mitel
15 3 (0.84%) Huawei
Birmingham
SCC
Posted: 20 hours ago
Birmingham, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £35,000 to £40,000 per annum + Benefits
Posted: 21 hours ago
Birmingham
Recruitment Genius Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum + Great Company + Bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £55000.00 per annum + Car or All + Bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Itecco
Salary: £23000 - £28000 per annum + Bonus + MORE
Posted: Yesterday
Birmingham
Connect Distribution
Posted: 9 days ago
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £40,000 to £40,000 per annum c£40k
Posted: 6 days ago
Birmingham, West Midlands (County)
Advanced
Posted: 20 days ago