Service Delivery Jobs in Birmingham

Service Delivery
West Midlands > Birmingham

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 47 95 65
Rank change year-on-year +48 -30 +52
Permanent jobs citing Service Delivery 122 49 150
As % of all permanent jobs advertised in Birmingham 4.50% 2.43% 4.80%
As % of the Processes & Methodologies category 5.45% 2.54% 4.91%
Number of salaries quoted 100 46 105
10th Percentile £36,250 £33,000 £34,700
25th Percentile £43,735 £37,313 £41,250
Median annual salary (50th Percentile) £53,500 £53,310 £45,000
Median % change year-on-year +0.36% +18.47% +20.00%
75th Percentile £66,563 £67,500 £58,750
90th Percentile £75,000 £71,250 £72,933
West Midlands median annual salary £50,000 £54,120 £45,000
% change year-on-year -7.61% +20.27% -

All Process and Methodology Skills
Birmingham

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,237 1,932 3,052
As % of all permanent jobs advertised in Birmingham 82.58% 95.79% 97.76%
Number of salaries quoted 1,808 1,423 2,308
10th Percentile £32,000 £31,250 £34,000
25th Percentile £41,250 £42,688 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +9.49%
75th Percentile £69,829 £71,250 £70,875
90th Percentile £84,964 £82,700 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Delivery in Birmingham.

Salary trend for Service Delivery in Birmingham

Service Delivery
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Delivery in Birmingham over the 6 months to 27 April 2024.

Salary histogram for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (26.23%) SharePoint
2 7 (5.74%) Microsoft Exchange
3 4 (3.28%) Appian
3 4 (3.28%) Confluence
4 3 (2.46%) Apache
4 3 (2.46%) IIS
4 3 (2.46%) nginx
Applications
1 17 (13.93%) Microsoft Excel
2 6 (4.92%) Microsoft Project
3 3 (2.46%) Microsoft Office
4 2 (1.64%) Chatbot
5 1 (0.82%) Microsoft PowerPoint
Business Applications
1 1 (0.82%) SAP PP
Cloud Services
1 44 (36.07%) Microsoft 365
2 28 (22.95%) Azure
3 27 (22.13%) Power Platform
4 9 (7.38%) Dynamics 365
5 8 (6.56%) AWS
5 8 (6.56%) Entra ID
6 7 (5.74%) PowerApps
7 5 (4.10%) Azure DevOps
8 4 (3.28%) Amazon EC2
8 4 (3.28%) Amazon S3
9 3 (2.46%) DigitalOcean
10 2 (1.64%) SaaS
11 1 (0.82%) Azure ExpressRoute
11 1 (0.82%) OneDrive
11 1 (0.82%) Power Automate
Communications & Networking
1 18 (14.75%) Intranet
2 8 (6.56%) Firewall
2 8 (6.56%) Wi-Fi
3 6 (4.92%) DHCP
3 6 (4.92%) DNS
4 5 (4.10%) Unified Communications
5 4 (3.28%) Network Security
6 1 (0.82%) Software-Defined Networking
6 1 (0.82%) WAN
6 1 (0.82%) Wireless
Database & Business Intelligence
1 20 (16.39%) Power BI
2 7 (5.74%) SQL Server
Development Applications
1 4 (3.28%) JIRA
2 1 (0.82%) Visual Studio Team System
General
1 51 (41.80%) Social Skills
2 34 (27.87%) Finance
3 16 (13.11%) Legal
4 13 (10.66%) Inclusion and Diversity
5 10 (8.20%) Law
6 9 (7.38%) Spanish Language
7 5 (4.10%) Fire and Rescue
7 5 (4.10%) Local Government
8 3 (2.46%) Analytical Skills
9 2 (1.64%) French Language
9 2 (1.64%) Marketing
9 2 (1.64%) Public Sector
9 2 (1.64%) Retail
10 1 (0.82%) Documentation Skills
10 1 (0.82%) Influencing Skills
10 1 (0.82%) Organisational Skills
Job Titles
1 24 (19.67%) Service Manager
2 21 (17.21%) Delivery Manager
2 21 (17.21%) IT Manager
3 19 (15.57%) Service Delivery Manager
4 17 (13.93%) Lead
5 8 (6.56%) Architect
5 8 (6.56%) Infrastructure Engineer
6 7 (5.74%) Applications Manager
6 7 (5.74%) Infrastructure Manager
6 7 (5.74%) Senior
7 6 (4.92%) 3rd Line Engineer
7 6 (4.92%) 3rd Line Infrastructure Engineer
7 6 (4.92%) IT Director
7 6 (4.92%) IT Engineer
7 6 (4.92%) IT Infrastructure Engineer
8 5 (4.10%) Consultant
8 5 (4.10%) Project Manager
8 5 (4.10%) Service Architect
9 4 (3.28%) Applications Developer
9 4 (3.28%) Developer
Libraries, Frameworks & Software Standards
1 7 (5.74%) .NET
1 7 (5.74%) EDI
Miscellaneous
1 11 (9.02%) Low-Code
2 9 (7.38%) Management Information System
2 9 (7.38%) Self-Motivation
3 7 (5.74%) Data Centre
3 7 (5.74%) Enterprise Software
4 5 (4.10%) Public Cloud
5 4 (3.28%) Onboarding
6 2 (1.64%) Mobile App
6 2 (1.64%) PropTech
6 2 (1.64%) Security Operations Centre
6 2 (1.64%) Security Posture
6 2 (1.64%) Video Editing
7 1 (0.82%) Digital Signage
7 1 (0.82%) Hybrid Cloud
7 1 (0.82%) Operational Technology
7 1 (0.82%) PKI
7 1 (0.82%) Smartphone
7 1 (0.82%) Tandem
Operating Systems
1 11 (9.02%) Windows
2 7 (5.74%) Windows Server 2016
2 7 (5.74%) Windows Server 2019
3 6 (4.92%) Windows Server 2012
4 4 (3.28%) Windows 10
5 2 (1.64%) Windows 7
5 2 (1.64%) Windows 8
6 1 (0.82%) Windows Server
Processes & Methodologies
1 46 (37.70%) ITIL
2 40 (32.79%) Continuous Improvement
3 31 (25.41%) Agile
4 29 (23.77%) Problem-Solving
5 25 (20.49%) Line Management
6 23 (18.85%) Project Management
7 20 (16.39%) Business Intelligence
7 20 (16.39%) Digital Strategy
8 19 (15.57%) Stakeholder Management
9 18 (14.75%) ITSM
9 18 (14.75%) Service Management
10 17 (13.93%) DevOps
11 16 (13.11%) Data Governance
11 16 (13.11%) Information Governance
11 16 (13.11%) IT Strategy
12 15 (12.30%) Project Delivery
12 15 (12.30%) Supplier Management
13 14 (11.48%) Change Management
14 12 (9.84%) Workflow
15 11 (9.02%) Migration
Programming Languages
1 1 (0.82%) PowerShell
Qualifications
1 7 (5.74%) Degree
2 6 (4.92%) ITIL Certification
3 5 (4.10%) PMI Certification
3 5 (4.10%) PMP
3 5 (4.10%) Security Cleared
4 4 (3.28%) APMG
4 4 (3.28%) AWS Certification
4 4 (3.28%) AWS Certified Solutions Architect
4 4 (3.28%) DBS Check
4 4 (3.28%) SC Cleared
5 1 (0.82%) A+ Certification
5 1 (0.82%) CCIE
5 1 (0.82%) Cisco Certification
5 1 (0.82%) MCP
Quality Assurance & Compliance
1 16 (13.11%) Cyber Essentials
1 16 (13.11%) GDPR
2 8 (6.56%) SLA
3 6 (4.92%) PMO
4 3 (2.46%) Accessibility
4 3 (2.46%) Data Quality
System Software
1 14 (11.48%) Active Directory
2 3 (2.46%) VMware Infrastructure
Systems Management
1 15 (12.30%) Microsoft Intune
2 1 (0.82%) Single Sign-On
Vendors
1 57 (46.72%) Microsoft
2 16 (13.11%) Sophos
3 10 (8.20%) ServiceNow
4 7 (5.74%) iManage
4 7 (5.74%) OpenAI
5 4 (3.28%) Adobe
5 4 (3.28%) Apple
5 4 (3.28%) Salesforce
5 4 (3.28%) VMware
6 3 (2.46%) SAP
7 2 (1.64%) Cisco
8 1 (0.82%) Cadence
8 1 (0.82%) Google
8 1 (0.82%) Meraki
8 1 (0.82%) Oracle
8 1 (0.82%) Palo Alto
8 1 (0.82%) SolarWinds