Service Delivery Jobs in Birmingham

Service Delivery
West Midlands > Birmingham

The table below provides summary statistics for permanent job vacancies advertised in Birmingham requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 5 June 2025, comparing them to the same period in the previous two years.

6 months to
5 Jun 2025
Same period 2024 Same period 2023
Rank 57 45 85
Rank change year-on-year -12 +40 -22
Permanent jobs citing Service Delivery 47 125 47
As % of all permanent jobs advertised in Birmingham 3.51% 4.15% 2.63%
As % of the Processes & Methodologies category 3.68% 5.24% 2.72%
Number of salaries quoted 26 101 45
10th Percentile £42,139 £36,250 £32,750
25th Percentile £46,813 £44,313 £36,250
Median annual salary (50th Percentile) £60,000 £53,500 £50,048
Median % change year-on-year +12.15% +6.90% +11.22%
75th Percentile £99,375 £63,750 £67,500
90th Percentile £100,000 £74,000 £70,250
West Midlands median annual salary £55,000 £50,000 £54,560
% change year-on-year +10.00% -8.36% +21.24%

All Process and Methodology Skills
Birmingham

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,278 2,387 1,729
As % of all permanent jobs advertised in Birmingham 95.52% 79.20% 96.65%
Number of salaries quoted 687 1,917 1,310
10th Percentile £32,500 £32,000 £32,258
25th Percentile £42,500 £40,988 £42,500
Median annual salary (50th Percentile) £57,435 £55,000 £57,000
Median % change year-on-year +4.43% -3.51% +3.64%
75th Percentile £70,625 £70,000 £71,250
90th Percentile £83,750 £85,000 £81,275
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Delivery in Birmingham.

Salary trend for Service Delivery in Birmingham

Service Delivery
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Delivery in Birmingham over the 6 months to 5 June 2025.

Salary histogram for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.26%) SharePoint
2 1 (2.13%) Microsoft Exchange
Applications
1 1 (2.13%) Microsoft Office
Business Applications
1 2 (4.26%) Infor M3
2 1 (2.13%) Dynamics CRM
Cloud Services
1 10 (21.28%) Azure
2 6 (12.77%) Microsoft 365
3 3 (6.38%) Power Platform
4 2 (4.26%) Azure DevOps
4 2 (4.26%) Cloud Computing
4 2 (4.26%) Entra ID
4 2 (4.26%) PowerApps
5 1 (2.13%) AWS
5 1 (2.13%) Dynamics 365
5 1 (2.13%) Microsoft Copilot
5 1 (2.13%) OneDrive
5 1 (2.13%) Power Automate
5 1 (2.13%) SaaS
5 1 (2.13%) SAP Fieldglass
Communications & Networking
1 4 (8.51%) Wi-Fi
2 2 (4.26%) ATM
2 2 (4.26%) Frame Relay
2 2 (4.26%) Network Security
2 2 (4.26%) SDH
Database & Business Intelligence
1 1 (2.13%) Power BI
General
1 13 (27.66%) Social Skills
2 12 (25.53%) Manufacturing
3 10 (21.28%) Inclusion and Diversity
4 8 (17.02%) Finance
5 5 (10.64%) Law
6 4 (8.51%) Analytical Skills
7 2 (4.26%) Organisational Skills
8 1 (2.13%) Games
8 1 (2.13%) Marketing
Job Titles
1 7 (14.89%) Consultant
2 6 (12.77%) IT Consultant
2 6 (12.77%) Service Manager
3 4 (8.51%) IT Manager
3 4 (8.51%) IT Services Manager
3 4 (8.51%) Lead
3 4 (8.51%) Technology Director
4 3 (6.38%) Head of IT
5 2 (4.26%) Analyst
5 2 (4.26%) Applications Manager
5 2 (4.26%) Architect
5 2 (4.26%) Head of Delivery
5 2 (4.26%) Head of Service Delivery
5 2 (4.26%) Network Architect
5 2 (4.26%) Process Engineer
5 2 (4.26%) Service Desk Manager
5 2 (4.26%) Service Desk Team Leader
5 2 (4.26%) Team Leader
6 1 (2.13%) IT Engineer
6 1 (2.13%) SQL Analyst
Libraries, Frameworks & Software Standards
1 1 (2.13%) .NET
1 1 (2.13%) XML
1 1 (2.13%) YAML
Miscellaneous
1 8 (17.02%) Management Information System
2 3 (6.38%) Enterprise Software
3 2 (4.26%) Legacy Systems
4 1 (2.13%) Data Centre
4 1 (2.13%) Data Protection Act
4 1 (2.13%) SCADA
4 1 (2.13%) Virtual Team
Operating Systems
1 7 (14.89%) Windows
2 1 (2.13%) Windows 10
2 1 (2.13%) Windows Server
Processes & Methodologies
1 16 (34.04%) ITIL
2 11 (23.40%) Continuous Improvement
3 10 (21.28%) Stakeholder Management
4 9 (19.15%) Incident Management
4 9 (19.15%) Problem-Solving
5 8 (17.02%) Cybersecurity
5 8 (17.02%) Migration
6 7 (14.89%) Collaborative Culture
6 7 (14.89%) Service Management
7 6 (12.77%) Agile
7 6 (12.77%) Architectural Design
7 6 (12.77%) Business Transformation
7 6 (12.77%) Capacity Planning
7 6 (12.77%) DevOps
8 5 (10.64%) Artificial Intelligence
8 5 (10.64%) Business Intelligence
8 5 (10.64%) Data-Driven Decision Making
8 5 (10.64%) Decision-Making
8 5 (10.64%) ITSM
8 5 (10.64%) Roadmaps
Programming Languages
1 2 (4.26%) SQL
2 1 (2.13%) C#
2 1 (2.13%) TypeScript
Qualifications
1 12 (25.53%) NVQ Level 3
2 5 (10.64%) Degree
3 3 (6.38%) ITIL Certification
4 2 (4.26%) SC Cleared
4 2 (4.26%) Security Cleared
5 1 (2.13%) Computer Science Degree
5 1 (2.13%) ITIL Foundation Certificate
5 1 (2.13%) MCSA
5 1 (2.13%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.51%) GDPR
2 2 (4.26%) COBIT
2 2 (4.26%) SLA
3 1 (2.13%) NIST
3 1 (2.13%) QA
System Software
1 4 (8.51%) Active Directory
2 1 (2.13%) Virtual Desktop
Systems Management
1 2 (4.26%) Microsoft Intune
Vendors
1 8 (17.02%) Microsoft
2 3 (6.38%) Cisco
3 2 (4.26%) Infor
4 1 (2.13%) Citrix
4 1 (2.13%) Meraki
4 1 (2.13%) OpenAI
4 1 (2.13%) SAP
4 1 (2.13%) ServiceNow