The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Birmingham
Rank 54 54 69
Rank change year-on-year 0 +15  
Permanent jobs citing Service Management 68 94 51
As % of all permanent IT jobs advertised in Birmingham 3.77% 3.99% 2.95%
As % of the Processes & Methodologies category 4.19% 4.58% 3.56%
Number of salaries quoted 28 53 34
Median salary £45,000 £50,000 £50,000
Median salary % change year-on-year -10.00% -  
90% offered a salary of more than £23,550 £35,200 £34,700
10% offered a salary of more than £70,000 £59,000 £71,750
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Process & Methodology Skills
Birmingham
Permanent job vacancies with a requirement for process and methodology skills 1622 2053 1432
As % of all permanent IT job vacancies advertised in Birmingham 89.96% 87.21% 82.97%
Number of salaries quoted 1275 1575 1184
Median salary £45,000 £43,250 £45,000
Median salary % change year-on-year +4.04% -3.88%  
90% offered a salary of more than £30,000 £28,622 £28,910
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Birmingham

Service Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Birmingham.

Salary trend for Service Management in Birmingham

Service Management
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Management in Birmingham over the 3 months to 26 March 2017.

Salary histogram for Service Management in Birmingham

Service Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Management.

1 135 (77.59%) ITIL
2 77 (44.25%) Data Centre
3 76 (43.68%) Service Delivery
4 65 (37.36%) Finance
5 63 (36.21%) Change Management
6 57 (32.76%) Analytical Skills
7 56 (32.18%) Continuous Improvement
8 55 (31.61%) Retail
9 50 (28.74%) ITIL V3
10 49 (28.16%) Project Management
11 45 (25.86%) Problem Management
12 37 (21.26%) Presales
13 36 (20.69%) MS Excel
14 35 (20.11%) PRINCE2
14 35 (20.11%) Line Management
14 35 (20.11%) Capacity Planning
15 34 (19.54%) IT Governance
16 33 (18.97%) assyst
17 31 (17.82%) Microsoft
17 31 (17.82%) ServiceNow
18 30 (17.24%) TOGAF
18 30 (17.24%) CMDB
19 29 (16.67%) Windows
20 28 (16.09%) Cisco
21 27 (15.52%) Publishing
22 26 (14.94%) IBM
22 26 (14.94%) PMP
22 26 (14.94%) PMI Certification
22 26 (14.94%) Degree
22 26 (14.94%) Amazon AWS

Service Management
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.30%) SharePoint
2 1 (0.57%) MS Exchange
Applications
1 36 (20.69%) MS Excel
2 11 (6.32%) MS Office
Business Applications
1 33 (18.97%) assyst
2 14 (8.05%) Sentinel
3 6 (3.45%) Workfront
4 3 (1.72%) Remedy ITSM
5 2 (1.15%) SAP CAR
5 2 (1.15%) SAP Forecasting and Replenishment
5 2 (1.15%) SAP POS DM
5 2 (1.15%) SAP Retail
6 1 (0.57%) Dynamics CRM
Cloud Services
1 26 (14.94%) Amazon AWS
2 24 (13.79%) Microsoft Azure
3 23 (13.22%) PaaS
4 21 (12.07%) Amazon EC2
5 20 (11.49%) IaaS
6 3 (1.72%) SaaS
7 1 (0.57%) Office 365
Communications & Networking
1 10 (5.75%) Firewall
1 10 (5.75%) WAN
2 9 (5.17%) LAN
2 9 (5.17%) Network Security
3 4 (2.30%) Internet
4 3 (1.72%) DHCP
4 3 (1.72%) DNS
4 3 (1.72%) PABX
4 3 (1.72%) VLAN
4 3 (1.72%) VoIP
4 3 (1.72%) Wi-Fi
5 2 (1.15%) DSL
5 2 (1.15%) Intrusion Detection
5 2 (1.15%) LDAP
5 2 (1.15%) WLAN
6 1 (0.57%) DMZ
6 1 (0.57%) Intranet
6 1 (0.57%) TCP/IP
6 1 (0.57%) VPN
Database & Business Intelligence
1 23 (13.22%) MySQL
2 21 (12.07%) DB2
2 21 (12.07%) SQL Server
Development Applications
1 2 (1.15%) Cucumber
1 2 (1.15%) JUnit
General
1 65 (37.36%) Finance
2 55 (31.61%) Retail
3 27 (15.52%) Publishing
4 7 (4.02%) Legal
4 7 (4.02%) Telecoms
5 3 (1.72%) Law
6 2 (1.15%) Banking
6 2 (1.15%) Manufacturing
7 1 (0.57%) Investment Banking
7 1 (0.57%) Marketing
7 1 (0.57%) Retail Banking
Job Titles
1 35 (20.11%) Architect
2 23 (13.22%) Solutions Architect
3 19 (10.92%) Analyst
4 15 (8.62%) Data Centre Engineer
5 14 (8.05%) Monitoring Engineer
5 14 (8.05%) Security Officer
6 12 (6.90%) Information Officer
6 12 (6.90%) Information Security Officer
7 11 (6.32%) Problem Manager
8 10 (5.75%) Head of Service Management
9 9 (5.17%) Service Manager
9 9 (5.17%) Support Analyst
9 9 (5.17%) Technical Leader
10 7 (4.02%) Security Manager
11 6 (3.45%) Delivery Manager
11 6 (3.45%) Head of IT
11 6 (3.45%) Services Delivery Manager
12 5 (2.87%) IT Manager
12 5 (2.87%) Senior Architect
12 5 (2.87%) Senior Solutions Architect
Libraries, Frameworks & Software Standards
1 7 (4.02%) CSS
1 7 (4.02%) HTML
2 5 (2.87%) .NET
3 2 (1.15%) AngularJS
3 2 (1.15%) REST
3 2 (1.15%) Ruby on Rails
3 2 (1.15%) SOAP
3 2 (1.15%) Spring
3 2 (1.15%) Twitter Bootstrap
3 2 (1.15%) Web Services
3 2 (1.15%) XML
4 1 (0.57%) Middleware
Miscellaneous
1 77 (44.25%) Data Centre
2 57 (32.76%) Analytical Skills
3 30 (17.24%) CMDB
4 23 (13.22%) Computer Science
5 17 (9.77%) Management Information System
6 14 (8.05%) CESG
6 14 (8.05%) Freedom of Information
6 14 (8.05%) Video Conferencing
7 5 (2.87%) N-Tier
8 3 (1.72%) FMCG
8 3 (1.72%) iPad
8 3 (1.72%) Virtual Team
9 2 (1.15%) NHS
10 1 (0.57%) Enterprise Storage
10 1 (0.57%) Life Science
10 1 (0.57%) Mobile Banking
10 1 (0.57%) PKI
Operating Systems
1 29 (16.67%) Windows
2 20 (11.49%) Linux
3 15 (8.62%) Unix
4 6 (3.45%) Windows 7
4 6 (3.45%) Windows Server
5 4 (2.30%) Windows Server 2012
6 3 (1.72%) Windows Server 2003
6 3 (1.72%) Windows Server 2008
6 3 (1.72%) Windows XP
7 1 (0.57%) Windows 8
Processes & Methodologies
1 135 (77.59%) ITIL
2 76 (43.68%) Service Delivery
3 63 (36.21%) Change Management
4 56 (32.18%) Continuous Improvement
5 50 (28.74%) ITIL V3
6 49 (28.16%) Project Management
7 45 (25.86%) Problem Management
8 37 (21.26%) Presales
9 35 (20.11%) Capacity Planning
9 35 (20.11%) Line Management
9 35 (20.11%) PRINCE2
10 34 (19.54%) IT Governance
11 30 (17.24%) TOGAF
12 26 (14.94%) Software Engineering
13 25 (14.37%) Configuration Management
13 25 (14.37%) Process Improvement
14 24 (13.79%) Business Development
14 24 (13.79%) ITSM
14 24 (13.79%) Technical Architecture
14 24 (13.79%) Zachman Framework
Programming Languages
1 22 (12.64%) SQL
2 7 (4.02%) Java
3 5 (2.87%) C#
3 5 (2.87%) PHP
4 2 (1.15%) JavaScript
4 2 (1.15%) Ruby
5 1 (0.57%) Python
Qualifications
1 26 (14.94%) Degree
1 26 (14.94%) PMI Certification
1 26 (14.94%) PMP
2 24 (13.79%) ISEB
2 24 (13.79%) ITIL Certification
3 17 (9.77%) CISM
3 17 (9.77%) CISSP
3 17 (9.77%) Security Cleared
4 16 (9.20%) SC Cleared
5 14 (8.05%) CISA
6 8 (4.60%) Cisco Certification
7 7 (4.02%) CCNA
8 5 (2.87%) Microsoft Certification
9 4 (2.30%) MCSE
10 2 (1.15%) PCI QSA
10 2 (1.15%) VMware Certified Professional (VCP)
11 1 (0.57%) BC Cleared
11 1 (0.57%) MCTS
11 1 (0.57%) NCDA
11 1 (0.57%) NCIE
Quality Assurance & Compliance
1 20 (11.49%) QA
2 17 (9.77%) ISO/IEC 27001
3 16 (9.20%) Cyber Essentials
3 16 (9.20%) Cyber Essentials PLUS
3 16 (9.20%) PCI DSS
4 10 (5.75%) SLA
5 4 (2.30%) Sarbanes-Oxley
6 2 (1.15%) GxP
6 2 (1.15%) ISO27002
System Software
1 24 (13.79%) VMware Infrastructure
2 21 (12.07%) Virtual Machines
3 9 (5.17%) Active Directory
4 2 (1.15%) Virtual Servers
5 1 (0.57%) Microsoft Virtual Server
Systems Management
1 22 (12.64%) SCCM
2 21 (12.07%) SCVMM
3 16 (9.20%) SCOM
4 14 (8.05%) Tivoli
5 8 (4.60%) Tivoli Storage Manager
6 2 (1.15%) WSUS
7 1 (0.57%) Ansible
Vendors
1 31 (17.82%) Microsoft
1 31 (17.82%) ServiceNow
2 28 (16.09%) Cisco
3 26 (14.94%) IBM
4 24 (13.79%) BMC
4 24 (13.79%) VMware
5 22 (12.64%) CheckPoint
5 22 (12.64%) HP
5 22 (12.64%) Juniper
6 21 (12.07%) Citrix
6 21 (12.07%) NetApp
6 21 (12.07%) Oracle
7 20 (11.49%) EMC
8 11 (6.32%) LANDesk
8 11 (6.32%) Remedy
9 5 (2.87%) Apple
9 5 (2.87%) Snow
10 3 (1.72%) SAP
11 1 (0.57%) Blue Coat
11 1 (0.57%) Dell
Birmingham
Venturi
Salary: £300 - £330 per day + Likelihood of extension
Posted: 9 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £60000 - £65000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £35000 - £45000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
The Rank Group plc
Salary: Company Car
Posted: 23 days ago