Period
to 19 October 2018

The median annual salary for a 2nd Line Support was £23,750 in advertised job vacancies in Bournemouth during the 6 months to 19 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Dorset > Bournemouth
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 79 56 59
Rank change year-on-year -23 +3 +36
Permanent jobs requiring a 2nd Line Support 5 4 16
As % of all permanent IT jobs advertised in Bournemouth 0.76% 1.03% 2.73%
As % of the Job Titles category 0.77% 1.04% 2.74%
Number of salaries quoted 4 3 16
Bournemouth median annual salary £23,750 £29,000 £24,000
Median salary % change year-on-year -18.10% +20.83% +3.45%
10th Percentile £22,750 £26,500 £19,000
90th Percentile £26,250 £30,500 £27,750
Dorset median annual salary £22,000 £27,500 £28,000
% change year-on-year -20.00% -1.79% +24.44%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bournemouth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bournemouth
Permanent vacancies in Bournemouth with a recognized job title 646 386 584
% of permanent IT jobs with a recognized job title 98.03% 99.23% 99.66%
Number of salaries quoted 514 342 509
Bournemouth median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - +7.14%
10th Percentile £27,500 £26,250 £23,750
90th Percentile £65,875 £56,125 £55,000
Dorset median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - +7.14%

2nd Line Support
Job Vacancy Trend in Bournemouth

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Bournemouth.

Job vacancy trend for 2nd Line Support in Bournemouth

2nd Line Support
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Bournemouth.

Salary trend for 2nd Line Support in Bournemouth

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Bournemouth

For the 6 months to 19 October 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bournemouth region featuring 2nd Line Support in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
1 5 (100.00%) Office 365
2 4 (80.00%) Windows Server
2 4 (80.00%) Windows 7
2 4 (80.00%) Active Directory
2 4 (80.00%) MS Exchange
2 4 (80.00%) Windows Server 2008
3 3 (60.00%) Hyper-V
3 3 (60.00%) Firewall
3 3 (60.00%) DHCP
3 3 (60.00%) DNS
3 3 (60.00%) Microsoft Azure
3 3 (60.00%) Windows 8
3 3 (60.00%) Windows Server 2012
3 3 (60.00%) SharePoint
4 2 (40.00%) Windows 10
4 2 (40.00%) VMware
4 2 (40.00%) Retail
5 1 (20.00%) MCDST
5 1 (20.00%) SCCM
5 1 (20.00%) Android
5 1 (20.00%) Wireless
5 1 (20.00%) Finance
5 1 (20.00%) Cisco
5 1 (20.00%) VPN
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) Blackberry
5 1 (20.00%) LAN
5 1 (20.00%) VoIP

2nd Line Support Skill Set
Co-occurring IT Skills in Bournemouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (80.00%) MS Exchange
2 3 (60.00%) SharePoint
3 1 (20.00%) Exchange Server 2010
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 5 (100.00%) Office 365
2 3 (60.00%) Microsoft Azure
Communications & Networking
1 3 (60.00%) DHCP
1 3 (60.00%) DNS
1 3 (60.00%) Firewall
2 1 (20.00%) LAN
2 1 (20.00%) VoIP
2 1 (20.00%) VPN
2 1 (20.00%) WAN
2 1 (20.00%) Wireless
2 1 (20.00%) WLAN
General
1 2 (40.00%) Retail
2 1 (20.00%) Finance
Miscellaneous
1 1 (20.00%) Blackberry
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 7
2 4 (80.00%) Windows Server
2 4 (80.00%) Windows Server 2008
3 3 (60.00%) Windows 8
3 3 (60.00%) Windows Server 2012
4 2 (40.00%) Windows 10
5 1 (20.00%) Android
Processes & Methodologies
1 1 (20.00%) ITIL
Qualifications
1 1 (20.00%) MCDST
1 1 (20.00%) MCP
1 1 (20.00%) MCSE
1 1 (20.00%) Microsoft Certification
System Software
1 4 (80.00%) Active Directory
2 3 (60.00%) Hyper-V
Systems Management
1 1 (20.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 2 (40.00%) VMware
3 1 (20.00%) Cisco