The median annual salary for a 2nd Line Support was £25,750 in advertised job vacancies in Dorset during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South West > Dorset
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 59 55 73
Rank change year-on-year -4 +18  
Permanent jobs requiring a 2nd Line Support 5 11 5
As % of all permanent IT jobs advertised in Dorset 1.04% 2.11% 0.80%
As % of the Job Titles category 1.05% 2.12% 0.83%
Number of salaries quoted 4 11 5
Dorset median annual salary £25,750 £24,000 £24,000
Median salary % change year-on-year +7.29% -  
10th Percentile £21,400 £19,000 £20,800
90th Percentile £34,050 £25,000 £33,650
South West median annual salary £25,000 £25,000 £22,500
% change year-on-year - +11.11%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Dorset. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Dorset
Permanent job vacancies with a job title containing a recognized job role 477 520 606
As % of all permanent IT job vacancies advertised in Dorset 99.38% 99.81% 96.96%
Number of salaries quoted 1733 1875 2137
Dorset median annual salary £40,000 £37,500 £35,000
Median salary % change year-on-year +6.66% +7.14%  
10th Percentile £25,750 £22,500 £20,000
90th Percentile £51,250 £52,500 £59,500
South West median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.66%  

2nd Line Support
Job Vacancy Trend in Dorset

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Dorset.

Job vacancy trend for 2nd Line Support in Dorset

2nd Line Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Dorset.

Salary trend for 2nd Line Support in Dorset

2nd Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Dorset region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth -5 1 £23,500 -2.08% 1
Weymouth - 1 £34,000 -
Wimborne - 1 £22,500 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Dorset

For the 6 months to 29 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dorset region featuring 2nd Line Support in the job title.

1 3 (50.00%) Office 365
1 3 (50.00%) Windows Server 2008
1 3 (50.00%) Windows
1 3 (50.00%) Microsoft
1 3 (50.00%) Active Directory
2 2 (33.33%) HP
2 2 (33.33%) Citrix
2 2 (33.33%) Hyper-V
2 2 (33.33%) VMware
2 2 (33.33%) Firewall
2 2 (33.33%) SQL
2 2 (33.33%) Cisco
2 2 (33.33%) Driving Licence
2 2 (33.33%) Windows Server 2012
3 1 (16.67%) Exchange Server 2013
3 1 (16.67%) Oracle Database
3 1 (16.67%) Relational Database
3 1 (16.67%) Presales
3 1 (16.67%) Windows Server
3 1 (16.67%) Break/Fix
3 1 (16.67%) Oracle
3 1 (16.67%) Microsoft Office
3 1 (16.67%) Unix
3 1 (16.67%) Manufacturing
3 1 (16.67%) Advertising
3 1 (16.67%) Backup Exec
3 1 (16.67%) Retail
3 1 (16.67%) Incident Management
3 1 (16.67%) Cisco ASA
3 1 (16.67%) XenApp

2nd Line Support Skill Set
Co-occurring IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) Exchange Server 2013
1 1 (16.67%) IBM Notes
1 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 3 (50.00%) Office 365
Communications & Networking
1 2 (33.33%) Firewall
2 1 (16.67%) Cisco ASA
2 1 (16.67%) DHCP
2 1 (16.67%) DNS
2 1 (16.67%) SAN
Database & Business Intelligence
1 1 (16.67%) Oracle Database
1 1 (16.67%) Oracle Reports
1 1 (16.67%) Relational Database
General
1 1 (16.67%) Advertising
1 1 (16.67%) Manufacturing
1 1 (16.67%) Retail
Miscellaneous
1 2 (33.33%) Driving Licence
2 1 (16.67%) iPad
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows Server 2008
2 2 (33.33%) Windows Server 2012
3 1 (16.67%) Linux
3 1 (16.67%) Unix
3 1 (16.67%) Windows Embedded Compact
3 1 (16.67%) Windows Server
Processes & Methodologies
1 1 (16.67%) Break/Fix
1 1 (16.67%) E-Commerce
1 1 (16.67%) Incident Management
1 1 (16.67%) Presales
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 3 (50.00%) Active Directory
2 2 (33.33%) Hyper-V
3 1 (16.67%) XenApp
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) Cisco
2 2 (33.33%) Citrix
2 2 (33.33%) HP
2 2 (33.33%) VMware
3 1 (16.67%) Lotus
3 1 (16.67%) Oracle
3 1 (16.67%) Veeam
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £32000.00 per annum
Posted: Yesterday
Dorset
Jonothan Bosworth
Salary: £26000 - £32000 Per Annum
Posted: 6 days ago