Customer Service Jobs in Bournemouth

Customer Service
Dorset > Bournemouth

The following table provides summary statistics for permanent job vacancies advertised in Bournemouth with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 37 25 52
Rank change year-on-year -12 +27 -4
Permanent jobs citing Customer Service 37 13 7
As % of all permanent jobs advertised in Bournemouth 6.07% 7.22% 2.31%
As % of the Processes & Methodologies category 6.57% 7.39% 2.36%
Number of salaries quoted 4 7 7
10th Percentile £21,350 £27,500 £23,750
25th Percentile £24,500 £28,500 £28,068
Median annual salary (50th Percentile) £28,594 £32,500 £33,366
Median % change year-on-year -12.02% -2.60% -8.42%
75th Percentile £30,542 £36,250 £34,346
90th Percentile - £60,250 £45,608
Dorset median annual salary £26,000 £31,000 £43,000
% change year-on-year -16.13% -27.91% +72.00%

All Process and Methodology Skills
Bournemouth

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bournemouth with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 563 176 297
As % of all permanent jobs advertised in Bournemouth 92.30% 97.78% 98.02%
Number of salaries quoted 267 115 269
10th Percentile £31,250 £31,250 £32,500
25th Percentile £42,500 £36,875 £38,750
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% +11.11%
75th Percentile £65,000 £60,000 £63,750
90th Percentile £75,000 £84,500 £75,250
Dorset median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% +11.11%

Customer Service
Job Vacancy Trend in Bournemouth

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bournemouth.

Job vacancy trend for Customer Service in Bournemouth

Customer Service
Salary Trend in Bournemouth

3-month moving average salary quoted in jobs citing Customer Service in Bournemouth.

Salary trend for Customer Service in Bournemouth

Customer Service
Co-occurring Skills and Capabilities in Bournemouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (18.92%) Microsoft Office
2 5 (13.51%) Microsoft Excel
2 5 (13.51%) Microsoft PowerPoint
Cloud Services
1 2 (5.41%) Azure
1 2 (5.41%) Entra ID
1 2 (5.41%) Microsoft 365
General
1 33 (89.19%) Finance
2 30 (81.08%) Banking
3 26 (70.27%) Inclusion and Diversity
4 25 (67.57%) Investment Banking
4 25 (67.57%) Law
5 24 (64.86%) Social Skills
6 19 (51.35%) Analytical Skills
7 18 (48.65%) Organisational Skills
8 7 (18.92%) Front Office
8 7 (18.92%) Legal
9 5 (13.51%) Retail
10 2 (5.41%) Manufacturing
Job Titles
1 26 (70.27%) Analyst
2 15 (40.54%) Operations Analyst
3 8 (21.62%) Service Analyst
4 7 (18.92%) Technical Support
5 5 (13.51%) Support Officer
5 5 (13.51%) Technical Support Officer
6 2 (5.41%) Support Engineer
6 2 (5.41%) Systems Engineer
6 2 (5.41%) Technical Engineer
6 2 (5.41%) Technical Support Engineer
7 1 (2.70%) 1st Line Support
7 1 (2.70%) 1st Line Support Technician
7 1 (2.70%) 2nd Line Support
7 1 (2.70%) IT Analyst
7 1 (2.70%) Service Desk Analyst
7 1 (2.70%) Support Technician
Miscellaneous
1 15 (40.54%) Self-Motivation
2 7 (18.92%) Credit Derivative
2 7 (18.92%) Credit Risk
2 7 (18.92%) Derivative
2 7 (18.92%) Foreign Exchange (FX)
3 5 (13.51%) Management Information System
4 2 (5.41%) BYOD
Operating Systems
1 2 (5.41%) Mac OS
1 2 (5.41%) Windows
1 2 (5.41%) Windows Server
Processes & Methodologies
1 32 (86.49%) Problem-Solving
2 7 (18.92%) Customer Experience
2 7 (18.92%) Process Improvement
2 7 (18.92%) Time Management
3 6 (16.22%) ITIL
3 6 (16.22%) ITSM
4 5 (13.51%) Fintech
5 3 (8.11%) Coaching
6 2 (5.41%) Case Management
6 2 (5.41%) Commercial Awareness
6 2 (5.41%) Continuous Improvement
6 2 (5.41%) Critical Thinking
6 2 (5.41%) Service Delivery
7 1 (2.70%) Incident Management
Programming Languages
1 5 (13.51%) JavaScript
1 5 (13.51%) PHP
Qualifications
1 1 (2.70%) Degree
1 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 2 (5.41%) Active Directory
Vendors
1 8 (21.62%) Microsoft
2 5 (13.51%) Salesforce