Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Bournemouth with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Service Management
Dorset > Bournemouth
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 70 61 -
Rank change year-on-year -9 - +87
Permanent jobs citing Service Management 13 1 0
As % of all permanent IT jobs advertised in Bournemouth 1.95% 0.28% -
As % of the Processes & Methodologies category 2.05% 0.31% -
Number of salaries quoted 6 1 0
Bournemouth median annual salary £35,000 £40,000 -
Median salary % change year-on-year -12.50% - -
Dorset median annual salary £35,000 £42,500 £80,000
% change year-on-year -17.65% -46.88% +113.33%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bournemouth with a requirement for process or methodology skills.

All Process and Methodology Skills
Bournemouth
Permanent vacancies with a requirement for process or methodology skills 635 320 514
As % of all permanent IT jobs advertised in Bournemouth 95.20% 88.15% 87.86%
Number of salaries quoted 519 296 432
Bournemouth median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - +7.14%
10th Percentile £28,200 £27,500 £25,000
90th Percentile £65,000 £59,375 £60,000
Dorset median annual salary £40,000 £39,500 £37,500
% change year-on-year +1.27% +5.33% +2.04%

Service Management
Job Vacancy Trend in Bournemouth

Job postings citing Service Management as a percentage of all IT jobs advertised in Bournemouth.

Job vacancy trend for Service Management in Bournemouth

Service Management
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Bournemouth.

Salary trend for Service Management in Bournemouth

Service Management
Salary Histogram in Bournemouth

The salary distribution of IT jobs citing Service Management in Bournemouth over the 6 months to 19 September 2018.

Salary histogram for Service Management in Bournemouth

For the 6 months to 19 September 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bournemouth region with a requirement for Service Management.

1 12 (92.31%) ITIL
2 8 (61.54%) Windows
2 8 (61.54%) VMware
3 6 (46.15%) Microsoft
3 6 (46.15%) Finance
3 6 (46.15%) VMware Infrastructure
3 6 (46.15%) Amazon AWS
3 6 (46.15%) ITIL V2
3 6 (46.15%) Office 365
3 6 (46.15%) Windows Server
4 5 (38.46%) Microsoft Azure
4 5 (38.46%) Active Directory
5 4 (30.77%) SLA
5 4 (30.77%) Microsoft Excel
5 4 (30.77%) MS Visio
5 4 (30.77%) Citrix
5 4 (30.77%) Service Delivery
5 4 (30.77%) Microsoft PowerPoint
5 4 (30.77%) Incident Management
5 4 (30.77%) Degree
5 4 (30.77%) DevOps
5 4 (30.77%) People Management
5 4 (30.77%) Windows 10
5 4 (30.77%) Public Cloud
5 4 (30.77%) Self-Motivation
5 4 (30.77%) Infrastructure Engineering
6 3 (23.08%) ITIL V3
6 3 (23.08%) Microsoft Office
7 2 (15.38%) vSphere
7 2 (15.38%) PaaS

Service Management
Co-occurring IT Skills in Bournemouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) Skype for Business
2 1 (7.69%) Exchange Server 2013
2 1 (7.69%) MS Exchange
Applications
1 4 (30.77%) Microsoft Excel
1 4 (30.77%) Microsoft PowerPoint
1 4 (30.77%) MS Visio
2 3 (23.08%) Microsoft Office
Cloud Services
1 6 (46.15%) Amazon AWS
1 6 (46.15%) Office 365
2 5 (38.46%) Microsoft Azure
3 2 (15.38%) AWS CloudFormation
3 2 (15.38%) IaaS
3 2 (15.38%) PaaS
4 1 (7.69%) Azure Active Directory
Communications & Networking
1 2 (15.38%) Firewall
1 2 (15.38%) NAS
1 2 (15.38%) NetScaler
1 2 (15.38%) SAN
1 2 (15.38%) Skype
1 2 (15.38%) VoIP
1 2 (15.38%) Wireless
2 1 (7.69%) Internet
2 1 (7.69%) LAN
2 1 (7.69%) TCP/IP
2 1 (7.69%) WAN
General
1 6 (46.15%) Finance
Job Titles
1 4 (30.77%) Support Engineer
2 3 (23.08%) IT Support
3 2 (15.38%) Analyst
3 2 (15.38%) Cloud Engineer
3 2 (15.38%) Desktop Engineer
3 2 (15.38%) Desktop Support
3 2 (15.38%) Desktop Support Engineer
3 2 (15.38%) Head of IT
3 2 (15.38%) Head of Support
3 2 (15.38%) Infrastructure Engineer
3 2 (15.38%) Infrastructure Support
3 2 (15.38%) Infrastructure Support Engineer
3 2 (15.38%) Platform Engineer
3 2 (15.38%) Platform Manager
3 2 (15.38%) Service Analyst
3 2 (15.38%) Service Desk Analyst
3 2 (15.38%) Service Manager
4 1 (7.69%) IT Manager
4 1 (7.69%) IT Support Manager
4 1 (7.69%) Support Manager
Miscellaneous
1 4 (30.77%) Public Cloud
1 4 (30.77%) Self-Motivation
2 2 (15.38%) Data Centre
3 1 (7.69%) Device Driver
Operating Systems
1 8 (61.54%) Windows
2 6 (46.15%) Windows Server
3 4 (30.77%) Windows 10
4 2 (15.38%) Linux
4 2 (15.38%) Windows Server 2012
Processes & Methodologies
1 12 (92.31%) ITIL
2 6 (46.15%) ITIL V2
3 4 (30.77%) DevOps
3 4 (30.77%) Incident Management
3 4 (30.77%) Infrastructure Engineering
3 4 (30.77%) People Management
3 4 (30.77%) Service Delivery
4 3 (23.08%) ITIL V3
5 2 (15.38%) Agile Software Development
5 2 (15.38%) Data Centre Operations
5 2 (15.38%) ITSM
5 2 (15.38%) Microservices
5 2 (15.38%) Performance Measurement
5 2 (15.38%) SDLC
5 2 (15.38%) Security Operations
5 2 (15.38%) Service Design
5 2 (15.38%) Value Proposition
6 1 (7.69%) Email Filtering
6 1 (7.69%) Operations Management
6 1 (7.69%) Web Filtering
Programming Languages
1 2 (15.38%) C
1 2 (15.38%) PowerShell
1 2 (15.38%) SQL
Qualifications
1 4 (30.77%) Degree
2 1 (7.69%) MCP
Quality Assurance & Compliance
1 4 (30.77%) SLA
2 1 (7.69%) QA
System Software
1 6 (46.15%) VMware Infrastructure
2 5 (38.46%) Active Directory
3 2 (15.38%) Docker
3 2 (15.38%) Hyper-V
3 2 (15.38%) VMware ESXi
3 2 (15.38%) vSphere
Systems Management
1 2 (15.38%) Ansible
1 2 (15.38%) Kubernetes
1 2 (15.38%) SCCM
1 2 (15.38%) vCenter Server
Vendors
1 8 (61.54%) VMware
2 6 (46.15%) Microsoft
3 4 (30.77%) Citrix
4 2 (15.38%) Apple
4 2 (15.38%) Cisco
4 2 (15.38%) EMC
4 2 (15.38%) ServiceNow