Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Bournemouth with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Service Management
Dorset > Bournemouth
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 65 62 99
Rank change year-on-year -3 +37 +1
Permanent jobs citing Service Management 17 2 6
As % of all permanent IT jobs advertised in Bournemouth 2.60% 0.45% 0.59%
As % of the Processes & Methodologies category 3.08% 0.51% 0.67%
Number of salaries quoted 7 2 1
Bournemouth median annual salary £45,000 £26,000 £55,000
Median salary % change year-on-year +73.08% -52.73% -16.98%
10th Percentile £41,100 £26,000 £52,500
90th Percentile £51,250 £26,000 £57,500
Dorset median annual salary £45,000 £47,500 £46,250
% change year-on-year -5.26% +2.70% -30.19%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bournemouth with a requirement for process or methodology skills.

All Process and Methodology Skills
Bournemouth
Permanent vacancies with a requirement for process or methodology skills 552 390 891
As % of all permanent IT jobs advertised in Bournemouth 84.27% 88.24% 87.96%
Number of salaries quoted 475 342 626
Bournemouth median annual salary £38,000 £38,000 £35,000
Median salary % change year-on-year - +8.57% -6.67%
10th Percentile £26,750 £25,000 £23,688
90th Percentile £53,750 £60,000 £55,000
Dorset median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% -

Service Management
Job Vacancy Trend in Bournemouth

Job postings citing Service Management as a percentage of all IT jobs advertised in Bournemouth.

Job vacancy trend for Service Management in Bournemouth

Service Management
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Bournemouth.

Salary trend for Service Management in Bournemouth

Service Management
Salary Histogram in Bournemouth

The salary distribution of IT jobs citing Service Management in Bournemouth over the 6 months to 25 February 2018.

Salary histogram for Service Management in Bournemouth

For the 6 months to 25 February 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bournemouth region with a requirement for Service Management.

1 17 (100.00%) ITIL
2 12 (70.59%) People Management
3 11 (64.71%) Incident Management
3 11 (64.71%) Service Delivery
4 10 (58.82%) Office 365
5 9 (52.94%) VMware Infrastructure
5 9 (52.94%) VMware
6 7 (41.18%) Change Management
6 7 (41.18%) Microsoft Azure
7 6 (35.29%) ServiceNow
7 6 (35.29%) Citrix
7 6 (35.29%) VoIP
7 6 (35.29%) Finance
7 6 (35.29%) Agile Software Development
7 6 (35.29%) QA
8 5 (29.41%) Programme Management
9 4 (23.53%) Six Sigma Black Belt
9 4 (23.53%) Supplier Management
9 4 (23.53%) SLA
9 4 (23.53%) Six Sigma
9 4 (23.53%) Skype
9 4 (23.53%) Yammer
9 4 (23.53%) Performance Management
9 4 (23.53%) Performance Measurement
9 4 (23.53%) Kaizen
10 3 (17.65%) Amazon AWS
10 3 (17.65%) ITIL V2
10 3 (17.65%) Continuous Improvement
10 3 (17.65%) ITIL Foundation Certificate
10 3 (17.65%) Data Centre

Service Management
Co-occurring IT Skills in Bournemouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.76%) Microsoft Excel
1 2 (11.76%) Microsoft PowerPoint
1 2 (11.76%) MS Visio
Cloud Services
1 10 (58.82%) Office 365
2 7 (41.18%) Microsoft Azure
3 4 (23.53%) Yammer
4 3 (17.65%) Amazon AWS
5 2 (11.76%) PaaS
Communications & Networking
1 6 (35.29%) VoIP
2 4 (23.53%) Skype
3 1 (5.88%) Wireless
General
1 6 (35.29%) Finance
Job Titles
1 13 (76.47%) Head of IT
2 6 (35.29%) Head of Support
2 6 (35.29%) IT Support
3 4 (23.53%) Head of IT Operations
3 4 (23.53%) Head of Operations
3 4 (23.53%) Head of Service Operations
4 2 (11.76%) IT Manager
4 2 (11.76%) IT Services Manager
4 2 (11.76%) Platform Manager
4 2 (11.76%) Service Manager
5 1 (5.88%) Hardware Technician
5 1 (5.88%) Head of Delivery
5 1 (5.88%) Head of Service Delivery
5 1 (5.88%) Head of Service Management
5 1 (5.88%) Linux Engineer
5 1 (5.88%) Platform Engineer
5 1 (5.88%) VMware Engineer
Miscellaneous
1 3 (17.65%) Data Centre
2 2 (11.76%) Public Cloud
3 1 (5.88%) EMC VNX
3 1 (5.88%) Enterprise Storage
Operating Systems
1 1 (5.88%) Linux
1 1 (5.88%) Red Hat Enterprise Linux
1 1 (5.88%) Windows
1 1 (5.88%) Windows Server
Processes & Methodologies
1 17 (100.00%) ITIL
2 12 (70.59%) People Management
3 11 (64.71%) Incident Management
3 11 (64.71%) Service Delivery
4 7 (41.18%) Change Management
5 6 (35.29%) Agile Software Development
6 5 (29.41%) Programme Management
7 4 (23.53%) Kaizen
7 4 (23.53%) Performance Management
7 4 (23.53%) Performance Measurement
7 4 (23.53%) Six Sigma
7 4 (23.53%) Supplier Management
8 3 (17.65%) Asset Management
8 3 (17.65%) Continuous Improvement
8 3 (17.65%) ITIL V2
8 3 (17.65%) Problem Management
9 2 (11.76%) Data Centre Operations
9 2 (11.76%) DevOps
9 2 (11.76%) PRINCE2
9 2 (11.76%) Security Operations
Qualifications
1 4 (23.53%) Six Sigma Black Belt
2 3 (17.65%) Degree
2 3 (17.65%) ITIL Foundation Certificate
3 1 (5.88%) MCP
Quality Assurance & Compliance
1 6 (35.29%) QA
2 4 (23.53%) SLA
System Software
1 9 (52.94%) VMware Infrastructure
Vendors
1 9 (52.94%) VMware
2 6 (35.29%) Citrix
2 6 (35.29%) ServiceNow
3 3 (17.65%) BT
3 3 (17.65%) EMC
4 1 (5.88%) Red Hat