Period
to 24 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Bournemouth with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 24 June 2018 with a comparison to the same period in the previous 2 years.

Service Management
Dorset > Bournemouth
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 73 - 79
Rank change year-on-year - +79 +13
Permanent jobs citing Service Management 19 0 5
As % of all permanent IT jobs advertised in Bournemouth 2.57% - 0.71%
As % of the Processes & Methodologies category 2.77% - 0.80%
Number of salaries quoted 7 0 0
Bournemouth median annual salary £45,000 - -
Dorset median annual salary £45,000 £47,500 £80,000
% change year-on-year -5.26% -40.63% +122.22%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bournemouth with a requirement for process or methodology skills.

All Process and Methodology Skills
Bournemouth
Permanent vacancies with a requirement for process or methodology skills 687 316 627
As % of all permanent IT jobs advertised in Bournemouth 92.84% 88.52% 89.32%
Number of salaries quoted 602 282 450
Bournemouth median annual salary £40,000 £40,000 £36,500
Median salary % change year-on-year - +9.59% -2.67%
10th Percentile £28,750 £26,300 £24,875
90th Percentile £63,625 £60,000 £58,750
Dorset median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% -

Service Management
Job Vacancy Trend in Bournemouth

Job postings citing Service Management as a percentage of all IT jobs advertised in Bournemouth.

Job vacancy trend for Service Management in Bournemouth

Service Management
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Bournemouth.

Salary trend for Service Management in Bournemouth

For the 6 months to 24 June 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bournemouth region with a requirement for Service Management.

1 18 (94.74%) ITIL
2 16 (84.21%) Incident Management
3 10 (52.63%) Service Delivery
4 9 (47.37%) VMware
4 9 (47.37%) VMware Infrastructure
4 9 (47.37%) Office 365
5 8 (42.11%) Microsoft Azure
5 8 (42.11%) Windows
6 7 (36.84%) VoIP
6 7 (36.84%) Citrix
6 7 (36.84%) Agile Software Development
6 7 (36.84%) People Management
6 7 (36.84%) ServiceNow
6 7 (36.84%) Performance Measurement
6 7 (36.84%) Self-Motivation
7 6 (31.58%) Windows Server
7 6 (31.58%) ITSM
8 5 (26.32%) MCP
8 5 (26.32%) ITIL V3
9 4 (21.05%) QA
9 4 (21.05%) SLA
10 3 (15.79%) Asset Management
10 3 (15.79%) Change Management
10 3 (15.79%) Programme Management
10 3 (15.79%) BT
10 3 (15.79%) Continuous Improvement
11 2 (10.53%) Root Cause Analysis
11 2 (10.53%) AWS Certification
11 2 (10.53%) AWS CloudFormation
11 2 (10.53%) Amazon AWS

Service Management
Co-occurring IT Skills in Bournemouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Exchange Server 2013
1 1 (5.26%) MS Exchange
Applications
1 1 (5.26%) Microsoft Office
Cloud Services
1 9 (47.37%) Office 365
2 8 (42.11%) Microsoft Azure
3 2 (10.53%) Amazon AWS
3 2 (10.53%) AWS CloudFormation
4 1 (5.26%) Azure Active Directory
Communications & Networking
1 7 (36.84%) VoIP
2 2 (10.53%) Wireless
3 1 (5.26%) Internet
3 1 (5.26%) LAN
3 1 (5.26%) TCP/IP
3 1 (5.26%) WAN
General
1 2 (10.53%) Finance
Job Titles
1 11 (57.89%) IT Support
2 10 (52.63%) Head of IT
2 10 (52.63%) Head of Support
3 4 (21.05%) Analyst
3 4 (21.05%) Service Analyst
3 4 (21.05%) Service Desk Analyst
4 2 (10.53%) Hardware Technician
4 2 (10.53%) Platform Engineer
5 1 (5.26%) IT Manager
5 1 (5.26%) IT Support Manager
5 1 (5.26%) Support Manager
Miscellaneous
1 7 (36.84%) Self-Motivation
2 2 (10.53%) Data Centre
2 2 (10.53%) EMC VNX
2 2 (10.53%) Enterprise Storage
3 1 (5.26%) Device Driver
Operating Systems
1 8 (42.11%) Windows
2 6 (31.58%) Windows Server
3 2 (10.53%) Linux
Processes & Methodologies
1 18 (94.74%) ITIL
2 16 (84.21%) Incident Management
3 10 (52.63%) Service Delivery
4 7 (36.84%) Agile Software Development
4 7 (36.84%) People Management
4 7 (36.84%) Performance Measurement
5 6 (31.58%) ITSM
6 5 (26.32%) ITIL V3
7 3 (15.79%) Asset Management
7 3 (15.79%) Change Management
7 3 (15.79%) Continuous Improvement
7 3 (15.79%) Programme Management
8 2 (10.53%) Collaborative Working
8 2 (10.53%) ITIL V2
8 2 (10.53%) Root Cause Analysis
9 1 (5.26%) Email Filtering
9 1 (5.26%) Kalman Filter
9 1 (5.26%) Operations Management
9 1 (5.26%) Problem Management
9 1 (5.26%) Web Filtering
Qualifications
1 5 (26.32%) MCP
2 2 (10.53%) AWS Certification
2 2 (10.53%) Degree
Quality Assurance & Compliance
1 4 (21.05%) QA
1 4 (21.05%) SLA
System Software
1 9 (47.37%) VMware Infrastructure
2 1 (5.26%) Active Directory
Systems Management
1 2 (10.53%) Ansible
1 2 (10.53%) Puppet
1 2 (10.53%) Terraform
Vendors
1 9 (47.37%) VMware
2 7 (36.84%) Citrix
2 7 (36.84%) ServiceNow
3 3 (15.79%) BT
4 2 (10.53%) EMC
4 2 (10.53%) Microsoft
4 2 (10.53%) Red Hat