Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South West > Dorset
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 92 93 110
Rank change year-on-year +1 +17 +9
Permanent jobs citing Service Management 11 12 12
As % of all permanent IT jobs advertised in Dorset 0.98% 1.13% 0.81%
As % of the Processes & Methodologies category 1.14% 1.32% 0.94%
Number of salaries quoted 11 12 9
Dorset median annual salary £47,500 £80,000 £37,500
Median salary % change year-on-year -40.63% +113.33% -31.82%
10th Percentile £32,175 £40,375 £33,100
90th Percentile £55,000 £87,250 £57,500
South West median annual salary £45,000 £42,500 £43,000
% change year-on-year +5.88% -1.16% +7.50%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

All Process and Methodology Skills
Dorset
Permanent vacancies with a requirement for process or methodology skills 965 910 1277
As % of all permanent IT jobs advertised in Dorset 86.16% 85.85% 86.58%
Number of salaries quoted 843 801 970
Dorset median annual salary £37,500 £37,500 £36,375
Median salary % change year-on-year - +3.09% -3.00%
10th Percentile £26,250 £25,750 £22,500
90th Percentile £55,000 £62,500 £51,250
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Management
Job Vacancy Trend in Dorset

Job postings citing Service Management as a percentage of all IT jobs advertised in Dorset.

Job vacancy trend for Service Management in Dorset

Service Management
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Dorset.

Salary trend for Service Management in Dorset

Service Management
Salary Histogram in Dorset

The salary distribution of IT jobs citing Service Management in Dorset over the 6 months to 20 November 2017.

Salary histogram for Service Management in Dorset

Service Management
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Dorset region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Poole -4 4 £33,350 -11.07%
Bournemouth - 4 £47,500 -
Service Management
South West

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dorset region with a requirement for Service Management.

1 8 (72.73%) Microsoft Azure
2 7 (63.64%) VMware Infrastructure
2 7 (63.64%) ITIL
2 7 (63.64%) VMware
2 7 (63.64%) Agile Software Development
2 7 (63.64%) Incident Management
3 6 (54.55%) QA
3 6 (54.55%) Problem Management
3 6 (54.55%) Service Delivery
3 6 (54.55%) VoIP
3 6 (54.55%) Citrix
3 6 (54.55%) Office 365
3 6 (54.55%) ServiceNow
3 6 (54.55%) People Management
3 6 (54.55%) ITIL Foundation Certificate
4 4 (36.36%) Coaching
4 4 (36.36%) Performance Measurement
4 4 (36.36%) Operations Management
5 3 (27.27%) JSON
5 3 (27.27%) Data Integration
5 3 (27.27%) Visualisation
5 3 (27.27%) REST
5 3 (27.27%) Data Governance
5 3 (27.27%) Data Lake
5 3 (27.27%) Data Munging
5 3 (27.27%) Data Analytics
5 3 (27.27%) Analytics
5 3 (27.27%) Master Data Management
5 3 (27.27%) Data Quality
5 3 (27.27%) Data Warehouse

Service Management
Co-occurring IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 8 (72.73%) Microsoft Azure
2 6 (54.55%) Office 365
3 2 (18.18%) Amazon AWS
Communications & Networking
1 6 (54.55%) VoIP
Database & Business Intelligence
1 3 (27.27%) Data Lake
1 3 (27.27%) Data Warehouse
Job Titles
1 6 (54.55%) Head of IT
2 4 (36.36%) Head of Delivery
2 4 (36.36%) Head of Service Delivery
2 4 (36.36%) Head of Service Management
3 1 (9.09%) Analyst
3 1 (9.09%) Architect
3 1 (9.09%) Business Analyst
3 1 (9.09%) Consultant
3 1 (9.09%) Data Architect
3 1 (9.09%) Data Consultant
3 1 (9.09%) Data Migration Architect
3 1 (9.09%) Data Migration Consultant
3 1 (9.09%) Linux Engineer
3 1 (9.09%) Migration Architect
3 1 (9.09%) Migration Consultant
3 1 (9.09%) Platform Engineer
3 1 (9.09%) VMware Engineer
Libraries, Frameworks & Software Standards
1 3 (27.27%) JSON
1 3 (27.27%) REST
1 3 (27.27%) SOAP
1 3 (27.27%) Web Services
1 3 (27.27%) XML
2 1 (9.09%) Node.js
2 1 (9.09%) Regular Expression
Miscellaneous
1 3 (27.27%) Analytical Skills
2 1 (9.09%) Data Centre
2 1 (9.09%) Data Structures
2 1 (9.09%) EMC VNX
2 1 (9.09%) Enterprise Storage
2 1 (9.09%) Management Information System
2 1 (9.09%) Reference Data
Operating Systems
1 1 (9.09%) Linux
1 1 (9.09%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (63.64%) Agile Software Development
1 7 (63.64%) Incident Management
1 7 (63.64%) ITIL
2 6 (54.55%) People Management
2 6 (54.55%) Problem Management
2 6 (54.55%) Service Delivery
3 4 (36.36%) Coaching
3 4 (36.36%) Operations Management
3 4 (36.36%) Performance Measurement
4 3 (27.27%) Analytics
4 3 (27.27%) Data Analytics
4 3 (27.27%) Data Integration
4 3 (27.27%) Data Management
4 3 (27.27%) Data Migration
4 3 (27.27%) Data Modelling
4 3 (27.27%) Data Munging
4 3 (27.27%) Data Security
4 3 (27.27%) ETL
4 3 (27.27%) Migration
4 3 (27.27%) Visualisation
Programming Languages
1 3 (27.27%) SQL
2 1 (9.09%) C#
2 1 (9.09%) Java
2 1 (9.09%) JavaScript
Qualifications
1 6 (54.55%) ITIL Foundation Certificate
2 1 (9.09%) Degree
Quality Assurance & Compliance
1 6 (54.55%) QA
2 3 (27.27%) Data Quality
System Software
1 7 (63.64%) VMware Infrastructure
Vendors
1 7 (63.64%) VMware
2 6 (54.55%) Citrix
2 6 (54.55%) ServiceNow
3 1 (9.09%) EMC
3 1 (9.09%) Microsoft
3 1 (9.09%) Red Hat