2nd Line Support Jobs in Brighton

Second Line Support
East Sussex > Brighton

The median Second Line Support salary in Brighton is £29,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 51 75 95
Rank change year-on-year +24 +20 -15
Permanent jobs requiring a 2nd Line Support 11 6 4
As % of all permanent jobs advertised in Brighton 2.55% 0.91% 0.37%
As % of the Job Titles category 2.62% 1.01% 0.38%
Number of salaries quoted 11 6 4
10th Percentile £27,000 £24,679 £25,075
25th Percentile £27,250 £29,143 £25,188
Median annual salary (50th Percentile) £29,000 £31,000 £26,250
Median % change year-on-year -6.45% +18.10% -34.38%
75th Percentile £32,375 £32,000 £28,938
90th Percentile £33,750 £36,225 £31,075
East Sussex median annual salary £29,000 £31,000 £26,250
% change year-on-year -6.45% +18.10% -34.38%

All Permanent IT Job Vacancies
Brighton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Brighton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Brighton with a recognized job title 420 595 1,045
% of permanent jobs with a recognized job title 97.22% 90.15% 97.94%
Number of salaries quoted 390 499 780
10th Percentile £25,000 £31,250 £33,750
25th Percentile £32,500 £42,500 £44,609
Median annual salary (50th Percentile) £52,750 £55,000 £57,500
Median % change year-on-year -4.09% -4.35% +15.00%
75th Percentile £67,500 £65,828 £75,000
90th Percentile £80,000 £80,000 £85,000
East Sussex median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

2nd Line Support
Job Vacancy Trend in Brighton

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Brighton.

Job vacancy trend for 2nd Line Support in Brighton

2nd Line Support
Salary Trend in Brighton

3-month moving average salary quoted in jobs citing 2nd Line Support in Brighton.

Salary trend for 2nd Line Support in Brighton

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Brighton

For the 6 months to 27 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Brighton region featuring 2nd Line Support in the job title.

1 8 (72.73%) Microsoft 365
1 8 (72.73%) Customer Service
2 7 (63.64%) VoIP
3 6 (54.55%) Azure
4 5 (45.45%) Telecoms
5 4 (36.36%) Entra ID
5 4 (36.36%) DNS
5 4 (36.36%) Windows
5 4 (36.36%) Active Directory
5 4 (36.36%) Firewall
6 3 (27.27%) Wi-Fi
6 3 (27.27%) Microsoft Exchange
6 3 (27.27%) SQL
6 3 (27.27%) Data Engineering
6 3 (27.27%) Handset
6 3 (27.27%) Hyper-V
6 3 (27.27%) Problem-Solving
6 3 (27.27%) Windows Server
7 2 (18.18%) Infrastructure Engineering
7 2 (18.18%) Social Skills
7 2 (18.18%) Microsoft
7 2 (18.18%) Kalman Filter
8 1 (9.09%) MOS
8 1 (9.09%) VLAN
8 1 (9.09%) Webroot
8 1 (9.09%) SonicWALL
8 1 (9.09%) Time Management
8 1 (9.09%) VMware Infrastructure
8 1 (9.09%) Android
8 1 (9.09%) Service Management

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Brighton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) Microsoft Exchange
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 8 (72.73%) Microsoft 365
2 6 (54.55%) Azure
3 4 (36.36%) Entra ID
4 1 (9.09%) OpenDNS
Communications & Networking
1 7 (63.64%) VoIP
2 4 (36.36%) DNS
2 4 (36.36%) Firewall
3 3 (27.27%) Wi-Fi
4 1 (9.09%) Broadband
4 1 (9.09%) Ethernet
4 1 (9.09%) Internet
4 1 (9.09%) ISDN
4 1 (9.09%) LAN
4 1 (9.09%) PBX
4 1 (9.09%) PSTN
4 1 (9.09%) VLAN
4 1 (9.09%) VPN
4 1 (9.09%) WAN
General
1 5 (45.45%) Telecoms
2 2 (18.18%) Social Skills
3 1 (9.09%) Presentation Skills
Miscellaneous
1 3 (27.27%) Handset
Operating Systems
1 4 (36.36%) Windows
2 3 (27.27%) Windows Server
3 1 (9.09%) Android
3 1 (9.09%) Linux
3 1 (9.09%) Mac OS X
3 1 (9.09%) Windows 10
Processes & Methodologies
1 8 (72.73%) Customer Service
2 3 (27.27%) Data Engineering
2 3 (27.27%) Problem-Solving
3 2 (18.18%) Infrastructure Engineering
3 2 (18.18%) Kalman Filter
4 1 (9.09%) Coaching
4 1 (9.09%) CRM
4 1 (9.09%) Email Filtering
4 1 (9.09%) Mentoring
4 1 (9.09%) Proactive Monitoring
4 1 (9.09%) Service Delivery
4 1 (9.09%) Service Management
4 1 (9.09%) Time Management
Programming Languages
1 3 (27.27%) SQL
Qualifications
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) MOS
Quality Assurance & Compliance
1 1 (9.09%) Cyber Essentials
1 1 (9.09%) SLA
System Software
1 4 (36.36%) Active Directory
2 3 (27.27%) Hyper-V
3 1 (9.09%) VMware Infrastructure
Vendors
1 2 (18.18%) Microsoft
2 1 (9.09%) Avaya
2 1 (9.09%) Cisco
2 1 (9.09%) ConnectWise
2 1 (9.09%) Samsung
2 1 (9.09%) SonicWALL
2 1 (9.09%) VMware
2 1 (9.09%) Webroot