Customer Service Jobs in Brighton

Customer Service
East Sussex > Brighton

The table below provides summary statistics for permanent job vacancies advertised in Brighton requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 12 41 53
Rank change year-on-year +29 +12 +19
Permanent jobs citing Customer Service 18 20 28
As % of all permanent jobs advertised in Brighton 9.94% 4.25% 4.27%
As % of the Processes & Methodologies category 11.46% 5.17% 4.50%
Number of salaries quoted 4 20 28
10th Percentile £35,075 £22,350 £21,277
25th Percentile £48,688 £22,500 £30,000
Median annual salary (50th Percentile) £57,500 £30,500 £33,750
Median % change year-on-year +88.52% -9.63% +12.50%
75th Percentile £64,313 £40,000 £51,250
90th Percentile £74,325 £53,750 £62,000
East Sussex median annual salary £31,500 £30,000 £35,000
% change year-on-year +5.00% -14.29% -

All Process and Methodology Skills
Brighton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Brighton.

Permanent vacancies with a requirement for process or methodology skills 157 387 622
As % of all permanent jobs advertised in Brighton 86.74% 82.17% 94.82%
Number of salaries quoted 109 360 483
10th Percentile £41,250 £27,000 £34,648
25th Percentile £45,000 £40,750 £42,750
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -8.33%
75th Percentile £65,000 £67,500 £68,750
90th Percentile £83,750 £80,000 £77,500
East Sussex median annual salary £50,000 £52,500 £55,000
% change year-on-year -4.76% -4.55% -4.35%

Customer Service
Job Vacancy Trend in Brighton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Brighton.

Job vacancy trend for Customer Service in Brighton

Customer Service
Salary Trend in Brighton

3-month moving average salary quoted in jobs citing Customer Service in Brighton.

Salary trend for Customer Service in Brighton

Customer Service
Salary Histogram in Brighton

Salary distribution for jobs citing Customer Service in Brighton over the 6 months to 30 May 2025.

Salary histogram for Customer Service in Brighton

Customer Service
Co-occurring Skills and Capabilities in Brighton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (11.11%) SaaS
2 1 (5.56%) Azure
Database & Business Intelligence
1 6 (33.33%) Data Warehouse
General
1 8 (44.44%) Manufacturing
2 6 (33.33%) Finance
2 6 (33.33%) Legal
3 2 (11.11%) Military
4 1 (5.56%) Retail
Job Titles
1 8 (44.44%) Support Technician
1 8 (44.44%) Technical Support
2 6 (33.33%) Head of IT
3 2 (11.11%) Lead
3 2 (11.11%) Product Lead
4 1 (5.56%) 1st Line Support
4 1 (5.56%) Architect
4 1 (5.56%) Technical Architect
Processes & Methodologies
1 10 (55.56%) Service Delivery
2 9 (50.00%) Customer Experience
3 8 (44.44%) Coaching
3 8 (44.44%) Technical Analysis
4 6 (33.33%) Case Management
4 6 (33.33%) IT Strategy
4 6 (33.33%) People Management
4 6 (33.33%) Roadmaps
4 6 (33.33%) Technology Roadmap
5 3 (16.67%) Problem-Solving
6 2 (11.11%) Business Continuity
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Customer-Centric Approach
6 2 (11.11%) Customer-Centricity
6 2 (11.11%) ITIL
6 2 (11.11%) Product Management
6 2 (11.11%) Programme Management
6 2 (11.11%) Stakeholder Management
7 1 (5.56%) Event-Driven Architecture
7 1 (5.56%) Technical Architecture
Qualifications
1 8 (44.44%) NVQ Level 4
2 6 (33.33%) Degree
Quality Assurance & Compliance
1 2 (11.11%) GDPR
1 2 (11.11%) PMO
1 2 (11.11%) SLA