1st Line Support Jobs in Bristol

First Line Support
South West > Bristol

The median First Line Support salary in Bristol is £27,000 per year, according to job vacancies posted during the 6 months leading to 13 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jul 2025
Same period 2024 Same period 2023
Rank 95 156 154
Rank change year-on-year +61 -2 +40
Permanent jobs requiring a 1st Line Support 3 11 6
As % of all permanent jobs advertised in Bristol 0.24% 0.33% 0.25%
As % of the Job Titles category 0.26% 0.34% 0.26%
Number of salaries quoted 1 8 6
10th Percentile - - £24,750
25th Percentile £26,000 £21,250 £26,125
Median annual salary (50th Percentile) £27,000 £24,750 £27,000
Median % change year-on-year +9.09% -8.33% +12.50%
75th Percentile £28,000 £27,500 £28,250
90th Percentile - £28,250 £28,938
South West median annual salary £26,000 £24,000 £25,000
% change year-on-year +8.33% -4.00% -

All Permanent IT Job Vacancies
Bristol

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bristol with a recognized job title 1,162 3,251 2,270
% of permanent jobs with a recognized job title 92.81% 97.10% 94.78%
Number of salaries quoted 850 2,367 1,503
10th Percentile £30,000 £30,167 £32,500
25th Percentile £45,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £57,500
Median % change year-on-year - -4.35% +4.55%
75th Percentile £71,250 £70,250 £72,500
90th Percentile £87,750 £85,000 £86,250
South West median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% +5.00%

1st Line Support
Job Vacancy Trend in Bristol

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for 1st Line Support in Bristol

1st Line Support
Salary Trend in Bristol

3-month moving average salary quoted in jobs citing 1st Line Support in Bristol.

Salary trend for 1st Line Support in Bristol

1st Line Support Skill Set
Top 22 Co-occurring Skills and Capabilities in Bristol

For the 6 months to 13 July 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bristol region featuring 1st Line Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Customer Service
2 2 (66.67%) Google Workspace
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Analytical Thinking
2 2 (66.67%) Collaborative Working
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Inventory Management
2 2 (66.67%) Social Skills
2 2 (66.67%) Microsoft Office
2 2 (66.67%) Wi-Fi
2 2 (66.67%) Google
2 2 (66.67%) Time Management
2 2 (66.67%) DHCP
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) DNS
3 1 (33.33%) Active Directory
3 1 (33.33%) Hybrid Cloud
3 1 (33.33%) Microsoft 365
3 1 (33.33%) Microsoft Intune

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) Microsoft Office
Cloud Services
1 2 (66.67%) Google Workspace
2 1 (33.33%) Microsoft 365
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
1 2 (66.67%) Wi-Fi
General
1 2 (66.67%) Analytical Skills
1 2 (66.67%) Social Skills
Miscellaneous
1 1 (33.33%) Hybrid Cloud
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Customer Service
2 2 (66.67%) Analytical Thinking
2 2 (66.67%) Collaborative Working
2 2 (66.67%) Inventory Management
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Time Management
System Software
1 1 (33.33%) Active Directory
Systems Management
1 1 (33.33%) Microsoft Intune
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Google