Period
to 21 November 2017

The median annual salary for a 2nd Line Support Engineer was £27,500 in advertised job vacancies in Buckinghamshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South East > Buckinghamshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 141 171 193
Rank change year-on-year +30 +22 -26
Permanent jobs requiring a 2nd Line Support Engineer 25 6 11
As % of all permanent IT jobs advertised in Buckinghamshire 0.86% 0.19% 0.25%
As % of the Job Titles category 0.89% 0.20% 0.26%
Number of salaries quoted 24 6 10
Buckinghamshire median annual salary £27,500 £26,500 £26,750
Median salary % change year-on-year +3.77% -0.93% -0.93%
10th Percentile £24,500 £20,750 £24,850
90th Percentile £33,300 £31,125 £29,175
South East median annual salary £27,000 £26,500 £26,500
% change year-on-year +1.89% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2822 3048 4245
% of permanent IT jobs with a recognized job title 97.24% 97.85% 96.02%
Number of salaries quoted 2301 2563 3419
Buckinghamshire median annual salary £42,500 £42,500 £42,500
10th Percentile £23,500 £25,000 £26,250
90th Percentile £63,750 £62,500 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support Engineer
Job Vacancy Trend in Buckinghamshire

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for 2nd Line Support Engineer in Buckinghamshire

2nd Line Support Engineer
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Buckinghamshire.

Salary trend for 2nd Line Support Engineer in Buckinghamshire

2nd Line Support Engineer
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing 2nd Line Support Engineer in Buckinghamshire over the 6 months to 21 November 2017.

Salary histogram for 2nd Line Support Engineer in Buckinghamshire

2nd Line Support Engineer
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Buckinghamshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +8 11 £30,000 +13.21% 1
High Wycombe +27 8 £25,750 -14.17%
Aylesbury -1 4 £27,500 +4.76%
Chesham - 1 £31,500 -
Marlow - 1 £26,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 21 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring 2nd Line Support Engineer in the job title.

1 15 (60.00%) Windows
2 8 (32.00%) Active Directory
2 8 (32.00%) VMware
2 8 (32.00%) Windows Server 2012
3 7 (28.00%) SQL
3 7 (28.00%) SQL Server
4 6 (24.00%) Windows Server
5 5 (20.00%) Office 365
5 5 (20.00%) ITIL
5 5 (20.00%) NetApp
5 5 (20.00%) Service Management
5 5 (20.00%) Firewall
6 4 (16.00%) Remedy
6 4 (16.00%) Apple
6 4 (16.00%) CheckPoint
6 4 (16.00%) DNS
6 4 (16.00%) TCP/IP
6 4 (16.00%) Microsoft
6 4 (16.00%) MS Visio
6 4 (16.00%) VoIP
6 4 (16.00%) Microsoft Office
6 4 (16.00%) T-SQL
6 4 (16.00%) Video Conferencing
6 4 (16.00%) Windows Server 2008
6 4 (16.00%) Windows 7
7 3 (12.00%) Hyper-V
7 3 (12.00%) Exchange Server 2010
7 3 (12.00%) Oracle
7 3 (12.00%) Linux
7 3 (12.00%) MCSE

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) Exchange Server 2007
1 3 (12.00%) Exchange Server 2010
1 3 (12.00%) MS Exchange
Applications
1 4 (16.00%) Microsoft Office
1 4 (16.00%) MS Visio
Business Applications
1 1 (4.00%) Dynamics NAV
Cloud Services
1 5 (20.00%) Office 365
Communications & Networking
1 5 (20.00%) Firewall
2 4 (16.00%) DNS
2 4 (16.00%) TCP/IP
2 4 (16.00%) VoIP
3 3 (12.00%) LAN
3 3 (12.00%) VPN
3 3 (12.00%) WAN
4 2 (8.00%) Wi-Fi
5 1 (4.00%) DHCP
Database & Business Intelligence
1 7 (28.00%) SQL Server
General
1 2 (8.00%) Advertising
2 1 (4.00%) Billing
Libraries, Frameworks & Software Standards
1 3 (12.00%) XML
Miscellaneous
1 4 (16.00%) Video Conferencing
2 3 (12.00%) Client/Server
3 2 (8.00%) Handset
4 1 (4.00%) Analytical Skills
4 1 (4.00%) Computer Science
4 1 (4.00%) Data Centre
4 1 (4.00%) Smartcard
Operating Systems
1 15 (60.00%) Windows
2 8 (32.00%) Windows Server 2012
3 6 (24.00%) Windows Server
4 4 (16.00%) Windows 7
4 4 (16.00%) Windows Server 2008
5 3 (12.00%) Linux
6 2 (8.00%) Mac OS
6 2 (8.00%) Mac OS X
6 2 (8.00%) Windows 10
7 1 (4.00%) Apple iOS
Processes & Methodologies
1 5 (20.00%) ITIL
1 5 (20.00%) Service Management
2 2 (8.00%) Line Management
2 2 (8.00%) Problem Management
3 1 (4.00%) Continuous Improvement
3 1 (4.00%) CRM
3 1 (4.00%) Data Centre Operations
3 1 (4.00%) ERP
3 1 (4.00%) PRINCE2
3 1 (4.00%) Root Cause Analysis
Programming Languages
1 7 (28.00%) SQL
2 4 (16.00%) T-SQL
3 1 (4.00%) PowerShell
Qualifications
1 3 (12.00%) MCP
1 3 (12.00%) MCSA
1 3 (12.00%) MCSE
1 3 (12.00%) Microsoft Certification
2 2 (8.00%) DBS Check
2 2 (8.00%) Degree
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 8 (32.00%) Active Directory
2 3 (12.00%) Hyper-V
3 2 (8.00%) Terminal Services
3 2 (8.00%) VMware Infrastructure
3 2 (8.00%) vSphere
4 1 (4.00%) BitLocker
Systems Management
1 1 (4.00%) Backup Exec
1 1 (4.00%) SCCM
Vendors
1 8 (32.00%) VMware
2 5 (20.00%) NetApp
3 4 (16.00%) Apple
3 4 (16.00%) CheckPoint
3 4 (16.00%) Microsoft
3 4 (16.00%) Remedy
4 3 (12.00%) Cisco
4 3 (12.00%) IBM
4 3 (12.00%) Oracle
4 3 (12.00%) Symantec
5 2 (8.00%) HP
5 2 (8.00%) SolarWinds
6 1 (4.00%) Citrix
6 1 (4.00%) McAfee
6 1 (4.00%) MobileIron
6 1 (4.00%) SAP
6 1 (4.00%) Veeam