Period
to 16 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Buckinghamshire
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 109 90 104
Rank change year-on-year -19 +14 +11
Permanent jobs citing Service Management 56 80 75
As % of all permanent IT jobs advertised in Buckinghamshire 2.03% 2.84% 2.37%
As % of the Processes & Methodologies category 2.29% 3.15% 2.69%
Number of salaries quoted 39 43 48
Buckinghamshire median annual salary £50,000 £42,500 £47,500
Median salary % change year-on-year +17.65% -10.53% +28.38%
10th Percentile £26,700 £21,250 £27,050
90th Percentile £52,500 £82,000 £80,000
South East median annual salary £47,500 £45,000 £47,500
% change year-on-year +5.56% -5.26% +1.60%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Permanent vacancies with a requirement for process or methodology skills 2,442 2,536 2,783
As % of all permanent IT jobs advertised in Buckinghamshire 88.70% 90.12% 88.13%
Number of salaries quoted 2,014 2,028 2,253
Buckinghamshire median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £64,100 £65,000 £63,600
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Buckinghamshire.

Salary trend for Service Management in Buckinghamshire

Service Management
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 16 August 2018.

Salary histogram for Service Management in Buckinghamshire

Service Management
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -11 45 £50,000 +17.65% 12
Aylesbury +29 6 £28,000 - 1
Newport Pagnell - 1 £37,500 -
Service Management
South East

For the 6 months to 16 August 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region with a requirement for Service Management.

1 32 (57.14%) ITIL
2 25 (44.64%) Windows
3 24 (42.86%) Finance
4 21 (37.50%) SLA
4 21 (37.50%) Citrix
5 15 (26.79%) Microsoft
5 15 (26.79%) Legal
5 15 (26.79%) Windows 7
5 15 (26.79%) Ticket Management
6 10 (17.86%) Problem Management
7 9 (16.07%) Service Delivery
8 8 (14.29%) Billing
8 8 (14.29%) Office 365
8 8 (14.29%) Law
8 8 (14.29%) Back Office
8 8 (14.29%) Remote Desktop
8 8 (14.29%) iManage
9 7 (12.50%) Resource Allocation
9 7 (12.50%) SDLC
9 7 (12.50%) Microsoft Office
9 7 (12.50%) Document Management
9 7 (12.50%) Agile Software Development
10 6 (10.71%) Fat Client
10 6 (10.71%) Cloud Computing
10 6 (10.71%) Cybersecurity
10 6 (10.71%) SQL
10 6 (10.71%) Thin Client
10 6 (10.71%) Terminal Services
10 6 (10.71%) Workload Management
10 6 (10.71%) Analytical Skills

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.36%) IIS
1 3 (5.36%) WebSphere
Applications
1 7 (12.50%) Microsoft Office
Business Applications
1 1 (1.79%) Remedy ITSM
Cloud Services
1 8 (14.29%) Office 365
2 6 (10.71%) Cloud Computing
3 4 (7.14%) Microsoft Azure
4 1 (1.79%) Amazon AWS
4 1 (1.79%) G Suite
4 1 (1.79%) Google Cloud Platform
Communications & Networking
1 8 (14.29%) Remote Desktop
2 4 (7.14%) Internet
3 3 (5.36%) ATM
4 2 (3.57%) LAN
4 2 (3.57%) WAN
5 1 (1.79%) Firewall
5 1 (1.79%) Intranet
5 1 (1.79%) TCP/IP
5 1 (1.79%) VPN
5 1 (1.79%) Wi-Fi
Database & Business Intelligence
1 3 (5.36%) NoSQL
1 3 (5.36%) RavenDB
Development Applications
1 3 (5.36%) JIRA
General
1 24 (42.86%) Finance
2 15 (26.79%) Legal
3 8 (14.29%) Back Office
3 8 (14.29%) Billing
3 8 (14.29%) Law
4 3 (5.36%) Banking
5 1 (1.79%) Retail
Job Titles
1 23 (41.07%) Analyst
2 10 (17.86%) Support Analyst
3 9 (16.07%) Service Analyst
3 9 (16.07%) Service Desk Analyst
3 9 (16.07%) Software Manager
4 8 (14.29%) Senior Analyst
4 8 (14.29%) Senior Service Desk Analyst
4 8 (14.29%) Team Leader
5 7 (12.50%) Change and Release Manager
5 7 (12.50%) Delivery Manager
5 7 (12.50%) Service Desk Team Leader
5 7 (12.50%) Service Manager
6 6 (10.71%) 2nd Line Support
6 6 (10.71%) 2nd Line Support Analyst
6 6 (10.71%) Applications Support
7 5 (8.93%) Release Manager
7 5 (8.93%) Services Delivery Manager
7 5 (8.93%) Software Release Manager
7 5 (8.93%) Technical Analyst
8 4 (7.14%) Support Manager
Libraries, Frameworks & Software Standards
1 3 (5.36%) .NET
1 3 (5.36%) Java EE
1 3 (5.36%) JSP
1 3 (5.36%) MSMQ
1 3 (5.36%) Swagger
2 1 (1.79%) COM
Miscellaneous
1 6 (10.71%) Analytical Skills
1 6 (10.71%) Fat Client
1 6 (10.71%) Thin Client
2 3 (5.36%) Self-Motivation
3 2 (3.57%) Management Information System
4 1 (1.79%) CMDB
4 1 (1.79%) EPoS
4 1 (1.79%) FMCG
4 1 (1.79%) Mobile App
Operating Systems
1 25 (44.64%) Windows
2 15 (26.79%) Windows 7
3 3 (5.36%) Linux
3 3 (5.36%) Unix
3 3 (5.36%) Windows Server
Processes & Methodologies
1 32 (57.14%) ITIL
2 15 (26.79%) Ticket Management
3 10 (17.86%) Problem Management
4 9 (16.07%) Service Delivery
5 7 (12.50%) Agile Software Development
5 7 (12.50%) Document Management
5 7 (12.50%) Resource Allocation
5 7 (12.50%) SDLC
6 6 (10.71%) Cybersecurity
6 6 (10.71%) Workload Management
7 5 (8.93%) ITSM
7 5 (8.93%) PRINCE2
7 5 (8.93%) Problem-Solving
7 5 (8.93%) Project Management
8 4 (7.14%) ITIL V3
8 4 (7.14%) Time Management
9 3 (5.36%) Change Management
9 3 (5.36%) DevOps
9 3 (5.36%) Process Improvement
10 2 (3.57%) Software Delivery
Programming Languages
1 6 (10.71%) SQL
2 3 (5.36%) Java
2 3 (5.36%) JavaScript
3 1 (1.79%) C
Qualifications
1 2 (3.57%) PRINCE2 Certification
2 1 (1.79%) CCNA
2 1 (1.79%) Cisco Certification
2 1 (1.79%) ITIL Certification
2 1 (1.79%) ITIL Foundation Certificate
2 1 (1.79%) MCP
2 1 (1.79%) MCSA
2 1 (1.79%) Microsoft Certification
2 1 (1.79%) PRINCE2 Practitioner
2 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 21 (37.50%) SLA
2 3 (5.36%) ISO/IEC 27001
3 1 (1.79%) GCP
System Software
1 6 (10.71%) Terminal Services
2 2 (3.57%) Active Directory
Systems Management
1 1 (1.79%) SCCM
1 1 (1.79%) WSUS
Vendors
1 21 (37.50%) Citrix
2 15 (26.79%) Microsoft
3 8 (14.29%) iManage
4 4 (7.14%) Remedy
5 1 (1.79%) Draytek
5 1 (1.79%) Google
5 1 (1.79%) SAP
5 1 (1.79%) SonicWALL