Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South East > Buckinghamshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 99 104 132
Rank change year-on-year +5 +28 -58
Permanent jobs citing Service Management 72 75 73
As % of all permanent IT jobs advertised in Buckinghamshire 2.48% 2.41% 1.65%
As % of the Processes & Methodologies category 2.91% 2.82% 1.95%
Number of salaries quoted 48 54 42
Buckinghamshire median annual salary £31,500 £45,000 £55,000
Median salary % change year-on-year -30.00% -18.18% +11.11%
10th Percentile £21,175 £27,500 £25,625
90th Percentile £64,050 £76,625 £81,875
South East median annual salary £46,000 £46,500 £42,500
% change year-on-year -1.08% +9.41% -5.56%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Permanent vacancies with a requirement for process or methodology skills 2478 2664 3735
As % of all permanent IT jobs advertised in Buckinghamshire 85.39% 85.52% 84.48%
Number of salaries quoted 1971 2242 2993
Buckinghamshire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £27,500 £27,500 £26,250
90th Percentile £65,000 £63,750 £62,500
South East median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Buckinghamshire.

Salary trend for Service Management in Buckinghamshire

Service Management
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 21 November 2017.

Salary histogram for Service Management in Buckinghamshire

Service Management
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +22 51 £31,500 -33.68% 4
High Wycombe +16 12 £30,750 +2.50% 2
Marlow -22 2 £31,250 -
Buckingham - 1 £20,000 -
Service Management
South East

For the 6 months to 21 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region with a requirement for Service Management.

1 37 (51.39%) Windows
2 36 (50.00%) ITIL
3 24 (33.33%) Microsoft Office
4 23 (31.94%) Service Delivery
5 22 (30.56%) SLA
6 20 (27.78%) Legal
6 20 (27.78%) Windows 7
7 18 (25.00%) Finance
8 14 (19.44%) Microsoft
8 14 (19.44%) Line Management
8 14 (19.44%) Coaching
9 13 (18.06%) Active Directory
10 12 (16.67%) Windows 10
11 11 (15.28%) ServiceNow
12 9 (12.50%) Data Centre
12 9 (12.50%) Problem Management
13 8 (11.11%) Video Conferencing
13 8 (11.11%) Remedy
13 8 (11.11%) Change Management
13 8 (11.11%) ITSM
14 7 (9.72%) iPad
15 6 (8.33%) Office 365
15 6 (8.33%) Remote Desktop
15 6 (8.33%) Configuration Management
15 6 (8.33%) Citrix
16 5 (6.94%) Project Management
16 5 (6.94%) Management Information System
16 5 (6.94%) Back Office
16 5 (6.94%) Law
16 5 (6.94%) Retail

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.78%) SharePoint
2 1 (1.39%) Apache
2 1 (1.39%) IIS
2 1 (1.39%) nginx
2 1 (1.39%) Tomcat
Applications
1 24 (33.33%) Microsoft Office
2 4 (5.56%) Microsoft Excel
3 2 (2.78%) MS Visio
4 1 (1.39%) Microsoft Project
Business Applications
1 1 (1.39%) SAP CO
1 1 (1.39%) SAP FI
1 1 (1.39%) SAP FI/CO
1 1 (1.39%) SAP MM
1 1 (1.39%) SAP PM
Cloud Services
1 6 (8.33%) Office 365
2 2 (2.78%) SaaS
3 1 (1.39%) Amazon AWS
3 1 (1.39%) Microsoft Azure
3 1 (1.39%) OneDrive
3 1 (1.39%) PaaS
Communications & Networking
1 6 (8.33%) Remote Desktop
2 3 (4.17%) WLAN
3 2 (2.78%) Firewall
3 2 (2.78%) LAN
3 2 (2.78%) VPN
3 2 (2.78%) WAN
4 1 (1.39%) DSL
4 1 (1.39%) Ethernet
4 1 (1.39%) LDAP
4 1 (1.39%) MPLS
4 1 (1.39%) VoIP
Database & Business Intelligence
1 3 (4.17%) MS Access
2 2 (2.78%) SQL Server
3 1 (1.39%) BusinessObjects
Development Applications
1 1 (1.39%) Ant
1 1 (1.39%) Git (software)
1 1 (1.39%) Jenkins
General
1 20 (27.78%) Legal
2 18 (25.00%) Finance
3 5 (6.94%) Back Office
3 5 (6.94%) Law
3 5 (6.94%) Retail
4 3 (4.17%) German Language
5 2 (2.78%) Banking
6 1 (1.39%) Billing
6 1 (1.39%) Marketing
6 1 (1.39%) Telecoms
Job Titles
1 15 (20.83%) Support Engineer
2 12 (16.67%) Analyst
3 7 (9.72%) Service Analyst
3 7 (9.72%) Service Desk Analyst
4 6 (8.33%) 2nd Line Support
4 6 (8.33%) Active Directory Engineer
4 6 (8.33%) Active Directory Support
4 6 (8.33%) Active Directory Support Engineer
4 6 (8.33%) Senior Analyst
4 6 (8.33%) Windows Engineer
4 6 (8.33%) Windows Support Engineer
5 5 (6.94%) 2nd Line Engineer
5 5 (6.94%) 2nd Line Support Engineer
5 5 (6.94%) Senior Service Desk Analyst
6 4 (5.56%) 1st/2nd Line Support
6 4 (5.56%) 1st/2nd Line Support Engineer
6 4 (5.56%) Service Manager
7 3 (4.17%) Head of Service Management
7 3 (4.17%) IT Support
7 3 (4.17%) Video Conferencing Support
Libraries, Frameworks & Software Standards
1 2 (2.78%) SailPoint
Miscellaneous
1 9 (12.50%) Data Centre
2 8 (11.11%) Video Conferencing
3 7 (9.72%) iPad
4 5 (6.94%) Analytical Skills
4 5 (6.94%) Management Information System
5 4 (5.56%) CMDB
5 4 (5.56%) Virtual Team
6 1 (1.39%) PMI
6 1 (1.39%) Smartcard
Operating Systems
1 37 (51.39%) Windows
2 20 (27.78%) Windows 7
3 12 (16.67%) Windows 10
4 3 (4.17%) Windows Server
5 1 (1.39%) Linux
5 1 (1.39%) Red Hat Enterprise Linux
5 1 (1.39%) Windows Server 2008
5 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 36 (50.00%) ITIL
2 23 (31.94%) Service Delivery
3 14 (19.44%) Coaching
3 14 (19.44%) Line Management
4 9 (12.50%) Problem Management
5 8 (11.11%) Change Management
5 8 (11.11%) ITSM
6 6 (8.33%) Configuration Management
7 5 (6.94%) Incident Management
7 5 (6.94%) Project Management
7 5 (6.94%) Service Design
7 5 (6.94%) Ticket Management
8 4 (5.56%) IT Asset Management
9 3 (4.17%) Agile Software Development
9 3 (4.17%) Analytical Thinking
9 3 (4.17%) Asset Management
9 3 (4.17%) DevOps
9 3 (4.17%) Presales
9 3 (4.17%) Process Improvement
9 3 (4.17%) Programme Management
Programming Languages
1 2 (2.78%) Python
2 1 (1.39%) Java
2 1 (1.39%) Shell Script
2 1 (1.39%) SQL
Qualifications
1 4 (5.56%) ITIL Certification
2 3 (4.17%) Security Cleared
3 2 (2.78%) Degree
3 2 (2.78%) ITIL Foundation Certificate
4 1 (1.39%) PMI Certification
Quality Assurance & Compliance
1 22 (30.56%) SLA
2 1 (1.39%) GxP
2 1 (1.39%) Sarbanes-Oxley
System Software
1 13 (18.06%) Active Directory
Systems Management
1 3 (4.17%) Ansible
2 2 (2.78%) SCCM
3 1 (1.39%) Opscode Chef
3 1 (1.39%) Puppet
Vendors
1 14 (19.44%) Microsoft
2 11 (15.28%) ServiceNow
3 8 (11.11%) Remedy
4 6 (8.33%) Citrix
5 3 (4.17%) SAP
6 1 (1.39%) Oracle
6 1 (1.39%) Polycom
6 1 (1.39%) Red Hat
6 1 (1.39%) VMware