Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Buckinghamshire
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 103 76 120
Rank change year-on-year -27 +44 -28
Permanent jobs citing Service Management 63 85 64
As % of all permanent IT jobs advertised in Buckinghamshire 2.21% 3.09% 1.95%
As % of the Processes & Methodologies category 2.52% 3.48% 2.19%
Number of salaries quoted 54 58 38
Buckinghamshire median annual salary £48,000 £54,750 £41,798
Median salary % change year-on-year -12.33% +30.99% +19.42%
10th Percentile £30,375 £27,850 £28,625
90th Percentile £53,750 £68,750 £72,875
South East median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Permanent vacancies with a requirement for process or methodology skills 2,496 2,441 2,920
As % of all permanent IT jobs advertised in Buckinghamshire 87.55% 88.80% 88.75%
Number of salaries quoted 1,996 1,962 2,387
Buckinghamshire median annual salary £45,000 £43,500 £43,000
Median salary % change year-on-year +3.45% +1.16% +1.18%
10th Percentile £25,500 £26,250 £26,250
90th Percentile £64,375 £65,000 £63,300
South East median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - -

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Buckinghamshire.

Salary trend for Service Management in Buckinghamshire

Service Management
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 27 May 2018.

Salary histogram for Service Management in Buckinghamshire

Service Management
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -11 51 £42,000 -20.00% 8
Aylesbury -6 3 £52,500 - 1
High Wycombe -1 1 £55,000 -50.00% 1
Marlow - 1 - - 2
Newport Pagnell - 1 £37,500 -
Service Management
South East

For the 6 months to 27 May 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region with a requirement for Service Management.

1 47 (74.60%) ITIL
2 34 (53.97%) SLA
3 30 (47.62%) Windows
4 26 (41.27%) Citrix
5 25 (39.68%) Legal
5 25 (39.68%) Windows 7
5 25 (39.68%) Ticket Management
6 21 (33.33%) Finance
7 18 (28.57%) Law
7 18 (28.57%) Back Office
7 18 (28.57%) Remote Desktop
7 18 (28.57%) iManage
8 15 (23.81%) Service Delivery
9 10 (15.87%) Microsoft
10 9 (14.29%) Time Management
11 8 (12.70%) Problem Management
11 8 (12.70%) Billing
12 7 (11.11%) Document Management
12 7 (11.11%) SDLC
12 7 (11.11%) ITIL V3
12 7 (11.11%) Resource Allocation
13 6 (9.52%) ISO/IEC 27001
13 6 (9.52%) ITSM
14 5 (7.94%) Analytical Skills
15 4 (6.35%) Change Management
15 4 (6.35%) SQL
15 4 (6.35%) Service Delivery Management
16 3 (4.76%) Customer Requirements
16 3 (4.76%) Windows Server
16 3 (4.76%) Self-Motivation

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.76%) IIS
2 2 (3.17%) Smallworld
3 1 (1.59%) WebSphere
Applications
1 2 (3.17%) Microsoft Excel
2 1 (1.59%) Microsoft Office
Cloud Services
1 3 (4.76%) Microsoft Azure
2 1 (1.59%) Cloud Computing
2 1 (1.59%) IaaS
2 1 (1.59%) Office 365
Communications & Networking
1 18 (28.57%) Remote Desktop
2 2 (3.17%) Internet
3 1 (1.59%) ATM
3 1 (1.59%) Intranet
3 1 (1.59%) LAN
3 1 (1.59%) TCP/IP
3 1 (1.59%) WAN
3 1 (1.59%) Wi-Fi
Database & Business Intelligence
1 3 (4.76%) NoSQL
1 3 (4.76%) RavenDB
2 2 (3.17%) Power BI
3 1 (1.59%) Big Data
Development Applications
1 3 (4.76%) JIRA
General
1 25 (39.68%) Legal
2 21 (33.33%) Finance
3 18 (28.57%) Back Office
3 18 (28.57%) Law
4 8 (12.70%) Billing
5 2 (3.17%) Digital Economy
5 2 (3.17%) Telecoms
6 1 (1.59%) Banking
6 1 (1.59%) Retail
Job Titles
1 27 (42.86%) Analyst
2 20 (31.75%) Service Analyst
2 20 (31.75%) Service Desk Analyst
3 18 (28.57%) Senior Analyst
3 18 (28.57%) Senior Service Desk Analyst
4 14 (22.22%) Service Manager
5 8 (12.70%) Delivery Manager
5 8 (12.70%) Software Manager
6 7 (11.11%) Change and Release Manager
6 7 (11.11%) Service Desk Team Leader
6 7 (11.11%) Team Leader
7 6 (9.52%) Services Delivery Manager
8 5 (7.94%) Release Manager
8 5 (7.94%) Software Release Manager
9 4 (6.35%) Applications Support
9 4 (6.35%) ITIL Manager
9 4 (6.35%) ITIL Service Manager
10 3 (4.76%) Applications Support Engineer
10 3 (4.76%) Support Analyst
10 3 (4.76%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (4.76%) .NET
1 3 (4.76%) MSMQ
1 3 (4.76%) Swagger
2 1 (1.59%) Java EE
2 1 (1.59%) JSP
Miscellaneous
1 5 (7.94%) Analytical Skills
2 3 (4.76%) Self-Motivation
3 2 (3.17%) Data Centre
4 1 (1.59%) EPoS
4 1 (1.59%) Fat Client
4 1 (1.59%) Hybrid Cloud
4 1 (1.59%) Management Information System
4 1 (1.59%) Thin Client
4 1 (1.59%) Virtual Team
Operating Systems
1 30 (47.62%) Windows
2 25 (39.68%) Windows 7
3 3 (4.76%) Windows Server
4 1 (1.59%) Linux
4 1 (1.59%) Unix
Processes & Methodologies
1 47 (74.60%) ITIL
2 25 (39.68%) Ticket Management
3 15 (23.81%) Service Delivery
4 9 (14.29%) Time Management
5 8 (12.70%) Problem Management
6 7 (11.11%) Document Management
6 7 (11.11%) ITIL V3
6 7 (11.11%) Resource Allocation
6 7 (11.11%) SDLC
7 6 (9.52%) ITSM
8 4 (6.35%) Change Management
8 4 (6.35%) Service Delivery Management
9 3 (4.76%) Agile Software Development
9 3 (4.76%) Customer Requirements
9 3 (4.76%) DevOps
9 3 (4.76%) Line Management
9 3 (4.76%) Problem-Solving
9 3 (4.76%) Supplier Management
10 2 (3.17%) Network Design
10 2 (3.17%) Network Planning
Programming Languages
1 4 (6.35%) SQL
2 1 (1.59%) C
2 1 (1.59%) Java
2 1 (1.59%) JavaScript
Qualifications
1 1 (1.59%) ITIL Foundation Certificate
1 1 (1.59%) Security Cleared
Quality Assurance & Compliance
1 34 (53.97%) SLA
2 6 (9.52%) ISO/IEC 27001
3 3 (4.76%) ISO/IEC 20000
4 2 (3.17%) Data Quality
4 2 (3.17%) QA
System Software
1 2 (3.17%) Active Directory
1 2 (3.17%) Virtual Desktop
2 1 (1.59%) Terminal Services
Systems Management
1 1 (1.59%) SCCM
1 1 (1.59%) WSUS
Vendors
1 26 (41.27%) Citrix
2 18 (28.57%) iManage
3 10 (15.87%) Microsoft
4 1 (1.59%) Remedy