Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Buckinghamshire
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 44 42 58
Rank change year-on-year -2 +16 -26
Permanent jobs citing SLA 144 156 159
As % of all permanent IT jobs advertised in Buckinghamshire 4.90% 5.58% 4.45%
As % of the Quality Assurance & Compliance category 35.56% 37.14% 35.10%
Number of salaries quoted 98 108 90
Buckinghamshire median annual salary £32,500 £30,000 £26,000
Median salary % change year-on-year +8.33% +15.38% -22.39%
10th Percentile £22,275 £19,250 £19,000
90th Percentile £54,125 £57,500 £43,750
South East median annual salary £33,000 £37,500 £36,500
% change year-on-year -12.00% +2.74% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Buckinghamshire
Permanent vacancies with a requirement for quality assurance or compliance skills 405 420 453
As % of all permanent IT jobs advertised in Buckinghamshire 13.77% 15.02% 12.68%
Number of salaries quoted 283 322 314
Buckinghamshire median annual salary £40,000 £38,250 £38,000
Median salary % change year-on-year +4.58% +0.66% -10.59%
10th Percentile £22,550 £22,513 £21,250
90th Percentile £62,500 £65,000 £59,850
South East median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% +4.65%

SLA
Job Vacancy Trend in Buckinghamshire

Job postings citing SLA as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for SLA in Buckinghamshire

SLA
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Buckinghamshire.

Salary trend for SLA in Buckinghamshire

SLA
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing SLA in Buckinghamshire over the 6 months to 20 April 2018.

Salary histogram for SLA in Buckinghamshire

SLA
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Buckinghamshire region over the 6 months to 20 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -13 90 £34,250 +8.73% 14
Marlow +9 18 £28,000 -50.22% 1
Aylesbury -8 12 £52,250 +77.12% 3
High Wycombe -8 5 £23,250 +1.09% 5
Newport Pagnell -5 1 £19,500 -41.79%
SLA
South East

For the 6 months to 20 April 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region with a requirement for SLA.

1 82 (56.94%) Windows
2 69 (47.92%) ITIL
3 45 (31.25%) Microsoft Office
3 45 (31.25%) Windows 7
4 44 (30.56%) Legal
5 43 (29.86%) Law
6 42 (29.17%) Finance
7 40 (27.78%) Ticket Management
8 39 (27.08%) Back Office
9 35 (24.31%) Microsoft
10 33 (22.92%) Service Management
11 29 (20.14%) Citrix
12 26 (18.06%) VPN
13 19 (13.19%) Service Desk Management
14 18 (12.50%) Cisco
14 18 (12.50%) Service Delivery
15 17 (11.81%) Remote Desktop
15 17 (11.81%) iManage
15 17 (11.81%) Self-Motivation
16 16 (11.11%) Analytical Skills
16 16 (11.11%) SQL Server
17 15 (10.42%) Time Management
17 15 (10.42%) Windows Server 2008
18 14 (9.72%) Windows Server
18 14 (9.72%) Windows Server 2012
19 13 (9.03%) Blackberry
19 13 (9.03%) Blackberry Enterprise Server
19 13 (9.03%) Active Directory
20 11 (7.64%) Coaching
20 11 (7.64%) Office 365

SLA
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.03%) Blackberry Enterprise Server
2 9 (6.25%) IIS
3 7 (4.86%) Apache
3 7 (4.86%) nginx
4 4 (2.78%) SharePoint
5 3 (2.08%) Exchange Server 2010
5 3 (2.08%) MS Exchange
6 2 (1.39%) Exchange Server 2007
7 1 (0.69%) Exchange Server 2003
7 1 (0.69%) Site Server
Applications
1 45 (31.25%) Microsoft Office
2 10 (6.94%) Microsoft Excel
3 7 (4.86%) Microsoft PowerPoint
4 4 (2.78%) MS Visio
Cloud Services
1 11 (7.64%) Office 365
2 7 (4.86%) SaaS
3 3 (2.08%) Microsoft Azure
4 2 (1.39%) Azure Active Directory
4 2 (1.39%) Cloud Computing
Communications & Networking
1 26 (18.06%) VPN
2 17 (11.81%) Remote Desktop
3 10 (6.94%) Firewall
4 8 (5.56%) DNS
4 8 (5.56%) LAN
4 8 (5.56%) WAN
5 6 (4.17%) IP Telephony
6 5 (3.47%) DHCP
6 5 (3.47%) Unified Communications
6 5 (3.47%) VoIP
7 4 (2.78%) BGP
7 4 (2.78%) EIGRP
7 4 (2.78%) OSPF
7 4 (2.78%) TCP/IP
7 4 (2.78%) Wi-Fi
8 3 (2.08%) DWDM
8 3 (2.08%) Frame Relay
8 3 (2.08%) MPLS
8 3 (2.08%) X.25
8 3 (2.08%) xDSL
Database & Business Intelligence
1 16 (11.11%) SQL Server
2 5 (3.47%) Data Warehouse
3 3 (2.08%) Relational Database
4 2 (1.39%) GIS
General
1 44 (30.56%) Legal
2 43 (29.86%) Law
3 42 (29.17%) Finance
4 39 (27.08%) Back Office
5 9 (6.25%) Telecoms
6 5 (3.47%) Billing
6 5 (3.47%) Marketing
7 4 (2.78%) Manufacturing
7 4 (2.78%) Retail
8 3 (2.08%) Banking
9 1 (0.69%) Financial Institution
Job Titles
1 62 (43.06%) Analyst
2 42 (29.17%) Service Analyst
2 42 (29.17%) Service Desk Analyst
3 40 (27.78%) Senior Analyst
4 36 (25.00%) Senior Service Desk Analyst
5 18 (12.50%) Team Leader
6 15 (10.42%) Service Desk Team Leader
6 15 (10.42%) Support Analyst
7 13 (9.03%) 1st/2nd Line Service Desk Analyst
7 13 (9.03%) 2nd Line Service Desk Analyst
8 12 (8.33%) Service Manager
9 9 (6.25%) Desktop Analyst
9 9 (6.25%) Desktop Support
9 9 (6.25%) Desktop Support Analyst
9 9 (6.25%) Developer
9 9 (6.25%) Service Desk Manager
10 8 (5.56%) Cloud Engineer
11 6 (4.17%) Support Engineer
12 5 (3.47%) Coordinator
12 5 (3.47%) Technical Support
Libraries, Frameworks & Software Standards
1 9 (6.25%) .NET
1 9 (6.25%) ASP.NET
2 2 (1.39%) ADSI
2 2 (1.39%) LDAP
Miscellaneous
1 17 (11.81%) Self-Motivation
2 16 (11.11%) Analytical Skills
3 13 (9.03%) Blackberry
4 9 (6.25%) iPhone
5 7 (4.86%) Greenfield Project
5 7 (4.86%) Management Information System
6 4 (2.78%) Computer Science
7 2 (1.39%) CCTV
7 2 (1.39%) Clustering
7 2 (1.39%) Data Centre
7 2 (1.39%) Driving Licence
7 2 (1.39%) NHS
7 2 (1.39%) PKI
8 1 (0.69%) Data Protection Act
8 1 (0.69%) EPoS
8 1 (0.69%) Fintech
8 1 (0.69%) Hedge funds
8 1 (0.69%) IVR
8 1 (0.69%) Mobile Payment
Operating Systems
1 82 (56.94%) Windows
2 45 (31.25%) Windows 7
3 15 (10.42%) Windows Server 2008
4 14 (9.72%) Windows Server
4 14 (9.72%) Windows Server 2012
5 7 (4.86%) Linux
6 4 (2.78%) Windows XP
7 3 (2.08%) Windows 8
8 2 (1.39%) Mac OS
8 2 (1.39%) Mac OS X
8 2 (1.39%) Windows 10
9 1 (0.69%) Windows Server 2003
Processes & Methodologies
1 69 (47.92%) ITIL
2 40 (27.78%) Ticket Management
3 33 (22.92%) Service Management
4 19 (13.19%) Service Desk Management
5 18 (12.50%) Service Delivery
6 15 (10.42%) Time Management
7 11 (7.64%) Coaching
7 11 (7.64%) Decision-Making
7 11 (7.64%) Problem-Solving
8 8 (5.56%) Line Management
9 7 (4.86%) Agile Software Development
9 7 (4.86%) Analytical Thinking
9 7 (4.86%) Continuous Improvement
9 7 (4.86%) ITIL V3
9 7 (4.86%) Mentoring
9 7 (4.86%) Task Automation
10 6 (4.17%) Analytics
10 6 (4.17%) Matrix Management
10 6 (4.17%) Project Management
11 5 (3.47%) Matrix Organization
Programming Languages
1 10 (6.94%) SQL
2 9 (6.25%) C#
3 7 (4.86%) Bash Shell
3 7 (4.86%) PHP
3 7 (4.86%) PowerShell
3 7 (4.86%) Python
3 7 (4.86%) Ruby
Qualifications
1 8 (5.56%) ITIL Certification
2 7 (4.86%) Cisco Certification
2 7 (4.86%) Degree
3 4 (2.78%) CCIE
3 4 (2.78%) Computer Science Degree
3 4 (2.78%) Security Cleared
4 3 (2.08%) CCDE
4 3 (2.08%) CCNA
4 3 (2.08%) JNCIP
4 3 (2.08%) MCP
4 3 (2.08%) MCSE
4 3 (2.08%) Microsoft Certification
4 3 (2.08%) SC Cleared
5 2 (1.39%) CISM
5 2 (1.39%) CISSP
5 2 (1.39%) DV Cleared
5 2 (1.39%) ITIL Foundation Certificate
5 2 (1.39%) MCSA
5 2 (1.39%) PRINCE2 Practitioner
6 1 (0.69%) VCAP
Quality Assurance & Compliance
1 11 (7.64%) QA
2 5 (3.47%) Sarbanes-Oxley
3 2 (1.39%) Data Quality
3 2 (1.39%) PMO
4 1 (0.69%) PCI DSS
System Software
1 13 (9.03%) Active Directory
2 6 (4.17%) Hyper-V
3 4 (2.78%) Virtual Servers
3 4 (2.78%) VMware Infrastructure
4 2 (1.39%) Virtual Desktop
5 1 (0.69%) Citrix Presentation Server
5 1 (0.69%) Firmware
5 1 (0.69%) Terminal Services
Systems Management
1 7 (4.86%) Nagios
1 7 (4.86%) Opscode Chef
2 1 (0.69%) SCCM
2 1 (0.69%) Systems Management Server (SMS)
Vendors
1 35 (24.31%) Microsoft
2 29 (20.14%) Citrix
3 18 (12.50%) Cisco
4 17 (11.81%) iManage
5 7 (4.86%) SAP
6 6 (4.17%) VMware
7 4 (2.78%) IFS
8 3 (2.08%) Avaya
8 3 (2.08%) Juniper
8 3 (2.08%) LANSA
8 3 (2.08%) MicroStrategy
8 3 (2.08%) Remedy
8 3 (2.08%) Salesforce.com
8 3 (2.08%) Tableau
9 2 (1.39%) Apple
9 2 (1.39%) Lumension
9 2 (1.39%) McAfee
9 2 (1.39%) Mitel
9 2 (1.39%) Red Box
10 1 (0.69%) Meraki