Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Buckinghamshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 85 64 57
Rank change year-on-year -21 -7 -23
Permanent jobs citing SLA 88 136 185
As % of all permanent IT jobs advertised in Buckinghamshire 3.03% 4.37% 4.18%
As % of the Quality Assurance & Compliance category 25.14% 37.67% 31.95%
Number of salaries quoted 43 100 102
Buckinghamshire median annual salary £28,000 £30,750 £27,725
Median salary % change year-on-year -8.94% +10.91% -0.09%
10th Percentile £17,100 £18,500 £19,250
90th Percentile £56,900 £61,750 £43,750
South East median annual salary £37,500 £37,500 £35,000
% change year-on-year - +7.14% +7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Buckinghamshire
Permanent vacancies with a requirement for quality assurance or compliance skills 350 361 579
As % of all permanent IT jobs advertised in Buckinghamshire 12.06% 11.59% 13.10%
Number of salaries quoted 238 266 430
Buckinghamshire median annual salary £40,500 £37,500 £42,500
Median salary % change year-on-year +8.00% -11.76% +12.58%
10th Percentile £27,000 £21,688 £23,400
90th Percentile £67,500 £61,750 £62,500
South East median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Buckinghamshire

Job postings citing SLA as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for SLA in Buckinghamshire

SLA
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Buckinghamshire.

Salary trend for SLA in Buckinghamshire

SLA
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing SLA in Buckinghamshire over the 6 months to 21 November 2017.

Salary histogram for SLA in Buckinghamshire

SLA
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Buckinghamshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -2 72 £32,500 +3.17% 4
High Wycombe -7 6 £21,750 -27.50% 4
Aylesbury -8 4 £27,500 -38.89%
Newport Pagnell -5 3 £28,000 -3.45%
Bletchley - 3 - -
SLA
South East

For the 6 months to 21 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region with a requirement for SLA.

1 50 (56.82%) Windows
2 38 (43.18%) Microsoft Office
3 33 (37.50%) Windows 7
4 32 (36.36%) Microsoft
4 32 (36.36%) Finance
5 31 (35.23%) Legal
6 26 (29.55%) ITIL
7 23 (26.14%) VPN
8 22 (25.00%) Citrix
8 22 (25.00%) Service Management
9 18 (20.45%) Service Delivery
10 17 (19.32%) Ticket Management
11 16 (18.18%) SQL
12 15 (17.05%) Cisco
12 15 (17.05%) Line Management
13 14 (15.91%) Coaching
13 14 (15.91%) Active Directory
14 13 (14.77%) SQL Server
15 12 (13.64%) Cisco Certification
16 11 (12.50%) Analytical Skills
16 11 (12.50%) Problem Management
17 10 (11.36%) Incident Management
17 10 (11.36%) WAN
18 9 (10.23%) LAN
18 9 (10.23%) MS Exchange
18 9 (10.23%) Firewall
18 9 (10.23%) Windows Server 2008
18 9 (10.23%) Exchange Server 2010
19 8 (9.09%) Back Office
19 8 (9.09%) Telecoms

SLA
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.23%) Exchange Server 2010
1 9 (10.23%) MS Exchange
2 3 (3.41%) Exchange Server 2007
3 2 (2.27%) Apache
3 2 (2.27%) Exchange Server 2003
3 2 (2.27%) nginx
3 2 (2.27%) SharePoint
4 1 (1.14%) Blackberry Enterprise Server
Applications
1 38 (43.18%) Microsoft Office
2 4 (4.55%) Microsoft Excel
3 3 (3.41%) Microsoft PowerPoint
4 2 (2.27%) MS Visio
Business Applications
1 3 (3.41%) Remedy ITSM
Cloud Services
1 3 (3.41%) Office 365
2 2 (2.27%) IaaS
2 2 (2.27%) SaaS
Communications & Networking
1 23 (26.14%) VPN
2 10 (11.36%) WAN
3 9 (10.23%) Firewall
3 9 (10.23%) LAN
4 5 (5.68%) BGP
4 5 (5.68%) EIGRP
4 5 (5.68%) MPLS
4 5 (5.68%) OSPF
4 5 (5.68%) Remote Desktop
4 5 (5.68%) VoIP
4 5 (5.68%) Wi-Fi
4 5 (5.68%) Wireless
5 4 (4.55%) ATM
5 4 (4.55%) DNS
5 4 (4.55%) TCP/IP
5 4 (4.55%) xDSL
6 3 (3.41%) DWDM
6 3 (3.41%) SDH
6 3 (3.41%) WLAN
6 3 (3.41%) X.25
Database & Business Intelligence
1 13 (14.77%) SQL Server
2 4 (4.55%) SQL Server 2005
2 4 (4.55%) SQL Server 2008
3 2 (2.27%) MySQL
4 1 (1.14%) SQL Server Integration Services
4 1 (1.14%) SQL Server Reporting Services
Development Applications
1 6 (6.82%) SQL Server Management Studio (SSMS)
1 6 (6.82%) Team Foundation Server
1 6 (6.82%) Visual Studio
General
1 32 (36.36%) Finance
2 31 (35.23%) Legal
3 8 (9.09%) Back Office
3 8 (9.09%) Telecoms
4 6 (6.82%) Financial Institution
5 5 (5.68%) Law
6 3 (3.41%) French Language
6 3 (3.41%) Retail
7 2 (2.27%) German Language
8 1 (1.14%) Banking
8 1 (1.14%) Billing
8 1 (1.14%) Corporate Banking
Job Titles
1 40 (45.45%) Analyst
2 25 (28.41%) Service Analyst
3 22 (25.00%) Service Desk Analyst
4 11 (12.50%) Support Analyst
5 6 (6.82%) Applications Support
5 6 (6.82%) Applications Support Analyst
5 6 (6.82%) Help Desk Analyst
5 6 (6.82%) Support Engineer
6 5 (5.68%) 1st Line Service Desk Analyst
6 5 (5.68%) First Line Help Desk Analyst
6 5 (5.68%) Graduate
6 5 (5.68%) Graduate Analyst
6 5 (5.68%) Graduate Help Desk Analyst
6 5 (5.68%) Junior
6 5 (5.68%) Junior Analyst
6 5 (5.68%) Junior Help Desk Analyst
6 5 (5.68%) Senior Analyst
6 5 (5.68%) Senior Service Desk Analyst
6 5 (5.68%) SQL Analyst
6 5 (5.68%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 7 (7.95%) .NET
2 6 (6.82%) ASP.NET
2 6 (6.82%) ASP.NET MVC
2 6 (6.82%) ASP.NET Web Forms
2 6 (6.82%) WCF
3 3 (3.41%) CSS
3 3 (3.41%) HTML
3 3 (3.41%) jQuery
3 3 (3.41%) Web Services
3 3 (3.41%) XML
4 1 (1.14%) ADO.NET
Miscellaneous
1 11 (12.50%) Analytical Skills
2 6 (6.82%) Hedge funds
3 5 (5.68%) Computer Science
4 4 (4.55%) Fat Client
4 4 (4.55%) Thin Client
5 3 (3.41%) Client/Server
6 2 (2.27%) Data Centre
6 2 (2.27%) Greenfield Project
6 2 (2.27%) Management Information System
6 2 (2.27%) Private Cloud
6 2 (2.27%) Replication
7 1 (1.14%) Blackberry
7 1 (1.14%) Clustering
7 1 (1.14%) CMDB
Operating Systems
1 50 (56.82%) Windows
2 33 (37.50%) Windows 7
3 9 (10.23%) Windows Server 2008
4 8 (9.09%) Windows XP
5 6 (6.82%) Windows 8
6 5 (5.68%) Windows Server
7 4 (4.55%) Linux
7 4 (4.55%) Windows Server 2012
8 2 (2.27%) Mac OS
8 2 (2.27%) Mac OS X
8 2 (2.27%) Unix
9 1 (1.14%) Windows Server 2003
Processes & Methodologies
1 26 (29.55%) ITIL
2 22 (25.00%) Service Management
3 18 (20.45%) Service Delivery
4 17 (19.32%) Ticket Management
5 15 (17.05%) Line Management
6 14 (15.91%) Coaching
7 11 (12.50%) Problem Management
8 10 (11.36%) Incident Management
9 7 (7.95%) ITIL V3
9 7 (7.95%) Virtual Environments
10 6 (6.82%) ITSM
10 6 (6.82%) MVC
10 6 (6.82%) System Testing
11 5 (5.68%) Mentoring
11 5 (5.68%) Network Design
11 5 (5.68%) Proactive Monitoring
12 4 (4.55%) Application Virtualisation
12 4 (4.55%) Continuous Improvement
12 4 (4.55%) Hardware Maintenance
12 4 (4.55%) Matrix Organization
Programming Languages
1 16 (18.18%) SQL
2 6 (6.82%) C#
2 6 (6.82%) T-SQL
3 3 (3.41%) JavaScript
4 2 (2.27%) Bash Shell
4 2 (2.27%) PHP
4 2 (2.27%) PowerShell
4 2 (2.27%) Python
4 2 (2.27%) Ruby
5 1 (1.14%) C
5 1 (1.14%) Erlang
5 1 (1.14%) VBA
Qualifications
1 12 (13.64%) Cisco Certification
2 8 (9.09%) Microsoft Certification
3 7 (7.95%) CCIE
4 6 (6.82%) CCNA
5 5 (5.68%) A+ Certification
5 5 (5.68%) Computer Science Degree
5 5 (5.68%) Degree
5 5 (5.68%) GNVQ
5 5 (5.68%) HND
6 4 (4.55%) CCNP
7 3 (3.41%) CCDE
7 3 (3.41%) JNCIP
7 3 (3.41%) MCP
7 3 (3.41%) MCSA
7 3 (3.41%) MCSE
8 1 (1.14%) CCSE
8 1 (1.14%) HP ASE
8 1 (1.14%) ITIL Certification
8 1 (1.14%) SC Cleared
8 1 (1.14%) Security Cleared
Quality Assurance & Compliance
1 2 (2.27%) Data Quality
1 2 (2.27%) Sarbanes-Oxley
2 1 (1.14%) ISO/IEC 27001
2 1 (1.14%) QA
System Software
1 14 (15.91%) Active Directory
2 5 (5.68%) VMware Infrastructure
3 4 (4.55%) Hyper-V
3 4 (4.55%) Microsoft App-V
3 4 (4.55%) Microsoft Virtual Server
3 4 (4.55%) Virtual Machines
3 4 (4.55%) Virtual Servers
3 4 (4.55%) VMware Server
4 3 (3.41%) XenApp
5 1 (1.14%) Citrix Presentation Server
5 1 (1.14%) Terminal Services
Systems Management
1 2 (2.27%) Control-M
1 2 (2.27%) Nagios
1 2 (2.27%) NetBackup
1 2 (2.27%) Opscode Chef
1 2 (2.27%) SCOM
2 1 (1.14%) Cisco IPCC
2 1 (1.14%) Cisco UCCE
2 1 (1.14%) FortiGate
Vendors
1 32 (36.36%) Microsoft
2 22 (25.00%) Citrix
3 15 (17.05%) Cisco
4 8 (9.09%) VMware
5 5 (5.68%) Juniper
6 4 (4.55%) Remedy
6 4 (4.55%) ServiceNow
7 3 (3.41%) Apple
7 3 (3.41%) Blue Coat
7 3 (3.41%) BMC
7 3 (3.41%) F5
7 3 (3.41%) LANDesk
8 2 (2.27%) Avaya
8 2 (2.27%) IFS
8 2 (2.27%) SolarWinds
8 2 (2.27%) Veritas
9 1 (1.14%) Altiris
9 1 (1.14%) CheckPoint
9 1 (1.14%) HP