Period
to 20 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 March 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Buckinghamshire
6 months to
20 Mar 2019
Same period 2018 Same period 2017
Rank 44 62 51
Rank change year-on-year +18 -11 +13
Permanent jobs citing SLA 120 119 140
As % of all permanent IT jobs advertised in Buckinghamshire 5.34% 4.13% 4.89%
As % of the Quality Assurance & Compliance category 30.08% 31.40% 36.75%
Number of salaries quoted 62 80 101
Buckinghamshire median annual salary £40,000 £32,250 £29,500
Median salary % change year-on-year +24.03% +9.32% +7.27%
10th Percentile £21,025 £21,725 £17,250
90th Percentile £53,750 £53,750 £61,750
South East median annual salary £41,500 £32,500 £37,500
% change year-on-year +27.69% -13.33% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Buckinghamshire
Permanent vacancies with a requirement for quality assurance or compliance skills 399 379 381
As % of all permanent IT jobs advertised in Buckinghamshire 17.75% 13.15% 13.30%
Number of salaries quoted 298 267 308
Buckinghamshire median annual salary £44,000 £39,000 £37,500
Median salary % change year-on-year +12.82% +4.00% -6.25%
10th Percentile £28,448 £22,500 £22,588
90th Percentile £71,250 £61,550 £62,500
South East median annual salary £47,500 £45,000 £42,925
% change year-on-year +5.56% +4.83% -4.61%

SLA
Job Vacancy Trend in Buckinghamshire

Job postings citing SLA as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for SLA in Buckinghamshire

SLA
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Buckinghamshire.

Salary trend for SLA in Buckinghamshire

SLA
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing SLA in Buckinghamshire over the 6 months to 20 March 2019.

Salary histogram for SLA in Buckinghamshire

SLA
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Buckinghamshire region over the 6 months to 20 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +19 89 £40,000 +16.79% 12
High Wycombe +21 13 £40,000 +64.95%
Newport Pagnell +8 7 £42,500 +117.95%
Bletchley - 3 - -
Aylesbury +19 2 £36,000 -31.43%
SLA
South East

For the 6 months to 20 March 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region with a requirement for SLA.

1 68 (56.67%) Windows
2 53 (44.17%) ITIL
3 45 (37.50%) Management Information System
4 43 (35.83%) Windows 7
5 41 (34.17%) Information Security
6 40 (33.33%) ISMS
6 40 (33.33%) Information Security Management
6 40 (33.33%) Security Management
7 38 (31.67%) Service Delivery
8 27 (22.50%) Citrix
9 26 (21.67%) Ticket Management
10 25 (20.83%) Microsoft
10 25 (20.83%) Change Management
11 22 (18.33%) Law
12 20 (16.67%) Legal
12 20 (16.67%) Back Office
12 20 (16.67%) Sony
12 20 (16.67%) iManage
13 18 (15.00%) Mentoring
14 15 (12.50%) Android
14 15 (12.50%) iPhone
14 15 (12.50%) Office 365
15 14 (11.67%) Active Directory
15 14 (11.67%) SQL
16 13 (10.83%) Unix
16 13 (10.83%) WAN
17 12 (10.00%) Remedy
17 12 (10.00%) Performance Optimisation
18 11 (9.17%) Windows Server
18 11 (9.17%) Firewall

SLA
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.00%) MS Exchange
2 2 (1.67%) SharePoint
3 1 (0.83%) Apache Spark
3 1 (0.83%) Exchange Server 2003
3 1 (0.83%) IBM Notes
3 1 (0.83%) SAS
Applications
1 11 (9.17%) Microsoft Office
2 3 (2.50%) Microsoft Excel
3 2 (1.67%) Microsoft PowerPoint
Business Applications
1 5 (4.17%) Remedy ITSM
2 3 (2.50%) NetSuite
2 3 (2.50%) SystmOne
3 1 (0.83%) Dynamics CRM
Cloud Services
1 15 (12.50%) Office 365
2 6 (5.00%) Microsoft Azure
3 3 (2.50%) Amazon AWS
4 1 (0.83%) Cloud Computing
4 1 (0.83%) G Suite
4 1 (0.83%) IaaS
4 1 (0.83%) PaaS
Communications & Networking
1 13 (10.83%) WAN
2 11 (9.17%) Firewall
3 10 (8.33%) LAN
4 7 (5.83%) MPLS
5 6 (5.00%) DNS
6 5 (4.17%) FTP
6 5 (4.17%) SAN
6 5 (4.17%) TCP/IP
7 4 (3.33%) DHCP
7 4 (3.33%) VPN
8 3 (2.50%) VLAN
9 2 (1.67%) Cisco ASA
9 2 (1.67%) Unified Communications
9 2 (1.67%) Wireless
10 1 (0.83%) BGP
10 1 (0.83%) Broadband
10 1 (0.83%) Internet
10 1 (0.83%) Network Security
10 1 (0.83%) PBX
10 1 (0.83%) VoIP
Database & Business Intelligence
1 9 (7.50%) SQL Server
2 6 (5.00%) BusinessObjects
2 6 (5.00%) Data Warehouse
2 6 (5.00%) SQL Server Integration Services
2 6 (5.00%) SQL Server Reporting Services
3 3 (2.50%) Electronic Patient Records
3 3 (2.50%) MySQL
4 1 (0.83%) Big Data
4 1 (0.83%) DB2
4 1 (0.83%) Hadoop
4 1 (0.83%) NoSQL
4 1 (0.83%) Oracle Database
4 1 (0.83%) PostgreSQL
General
1 22 (18.33%) Law
2 20 (16.67%) Back Office
2 20 (16.67%) Legal
3 10 (8.33%) Finance
4 7 (5.83%) Telecoms
5 5 (4.17%) Banking
6 2 (1.67%) Retail
7 1 (0.83%) Manufacturing
7 1 (0.83%) Marketing
Job Titles
1 35 (29.17%) Analyst
2 29 (24.17%) Service Analyst
2 29 (24.17%) Service Desk Analyst
3 11 (9.17%) 2nd Line Support
4 9 (7.50%) Applications Support
5 8 (6.67%) DBA
5 8 (6.67%) Support Engineer
5 8 (6.67%) Team Leader
6 7 (5.83%) Delivery Manager
6 7 (5.83%) IT Manager
6 7 (5.83%) SQL DBA
7 6 (5.00%) Application Support Team Leader
7 6 (5.00%) Service Manager
7 6 (5.00%) Services Delivery Manager
7 6 (5.00%) SQL Server DBA
7 6 (5.00%) Support Team Leader
8 5 (4.17%) Senior Analyst
9 4 (3.33%) 1st Line Support
9 4 (3.33%) Infrastructure Engineer
9 4 (3.33%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (5.00%) Middleware
2 2 (1.67%) EDI
3 1 (0.83%) .NET
3 1 (0.83%) ASP.NET
3 1 (0.83%) CGI
3 1 (0.83%) CSS
3 1 (0.83%) Kafka
3 1 (0.83%) LINQ
3 1 (0.83%) REST
3 1 (0.83%) Spark Streaming
3 1 (0.83%) Web Services
Miscellaneous
1 45 (37.50%) Management Information System
2 15 (12.50%) iPhone
3 8 (6.67%) Replication
4 7 (5.83%) Data Centre
5 6 (5.00%) Analytical Skills
5 6 (5.00%) Mainframe
6 5 (4.17%) Driving Licence
7 4 (3.33%) Self-Motivation
8 3 (2.50%) Private Cloud
8 3 (2.50%) Public Cloud
8 3 (2.50%) Smartphone
9 2 (1.67%) Enterprise Software
9 2 (1.67%) FMCG
9 2 (1.67%) Greenfield Project
10 1 (0.83%) BYOD
10 1 (0.83%) CCTV
10 1 (0.83%) Clustering
10 1 (0.83%) iPad
10 1 (0.83%) NHS
10 1 (0.83%) Video Conferencing
Operating Systems
1 68 (56.67%) Windows
2 43 (35.83%) Windows 7
3 15 (12.50%) Android
4 13 (10.83%) Unix
5 11 (9.17%) Windows Server
6 8 (6.67%) Linux
7 7 (5.83%) Windows 10
8 5 (4.17%) MVS
8 5 (4.17%) Windows NT
9 2 (1.67%) AIX
9 2 (1.67%) Mac OS X
9 2 (1.67%) Windows Server 2012
10 1 (0.83%) Apple iOS
10 1 (0.83%) Red Hat Enterprise Linux
10 1 (0.83%) Solaris
Processes & Methodologies
1 53 (44.17%) ITIL
2 41 (34.17%) Information Security
3 40 (33.33%) Information Security Management
3 40 (33.33%) ISMS
3 40 (33.33%) Security Management
4 38 (31.67%) Service Delivery
5 26 (21.67%) Ticket Management
6 25 (20.83%) Change Management
7 18 (15.00%) Mentoring
8 12 (10.00%) Performance Optimisation
9 10 (8.33%) Incident Management
9 10 (8.33%) ITSM
10 8 (6.67%) Continuous Improvement
10 8 (6.67%) Data Protection
10 8 (6.67%) ETL
10 8 (6.67%) Problem-Solving
11 7 (5.83%) Business Intelligence
11 7 (5.83%) Disaster Recovery
12 6 (5.00%) Data Modelling
12 6 (5.00%) Data Security
Programming Languages
1 14 (11.67%) SQL
2 7 (5.83%) T-SQL
3 3 (2.50%) Perl
3 3 (2.50%) Python
4 2 (1.67%) Java
5 1 (0.83%) C
5 1 (0.83%) C#
5 1 (0.83%) JavaScript
5 1 (0.83%) PHP
5 1 (0.83%) VB
Qualifications
1 7 (5.83%) ITIL Foundation Certificate
2 5 (4.17%) CCNP
2 5 (4.17%) Cisco Certification
2 5 (4.17%) Microsoft Certification
3 3 (2.50%) CCNA
3 3 (2.50%) CCVP
3 3 (2.50%) MCP
3 3 (2.50%) MCSA
3 3 (2.50%) MCSE
3 3 (2.50%) SC Cleared
3 3 (2.50%) Security Cleared
4 2 (1.67%) Degree
4 2 (1.67%) ISEB
4 2 (1.67%) MCITP
5 1 (0.83%) A+ Certification
5 1 (0.83%) CCDP
5 1 (0.83%) ITIL Certification
5 1 (0.83%) MCSD
5 1 (0.83%) SAS Certification
Quality Assurance & Compliance
1 8 (6.67%) GDPR
2 3 (2.50%) PCI DSS
3 2 (1.67%) Sarbanes-Oxley
4 1 (0.83%) ISO/IEC 20000
System Software
1 14 (11.67%) Active Directory
2 3 (2.50%) Virtual Servers
2 3 (2.50%) VMware Infrastructure
2 3 (2.50%) vSphere
3 1 (0.83%) GPFS
3 1 (0.83%) Hyper-V
3 1 (0.83%) Veritas Cluster Server
Systems Management
1 5 (4.17%) Control-M
1 5 (4.17%) MAINVIEW
2 1 (0.83%) Netcool
2 1 (0.83%) OMEGAMON
2 1 (0.83%) Tivoli
Vendors
1 27 (22.50%) Citrix
2 25 (20.83%) Microsoft
3 20 (16.67%) iManage
3 20 (16.67%) Sony
4 12 (10.00%) Remedy
5 9 (7.50%) VMware
6 7 (5.83%) Cisco
6 7 (5.83%) ServiceNow
7 6 (5.00%) SAP
8 3 (2.50%) Cerner
8 3 (2.50%) IBM
8 3 (2.50%) Mitel
8 3 (2.50%) Oracle
8 3 (2.50%) Riverbed
8 3 (2.50%) Sage
9 2 (1.67%) Juniper
9 2 (1.67%) Meraki
9 2 (1.67%) SolarWinds
9 2 (1.67%) Workday
10 1 (0.83%) BMC