The median annual salary for a 2nd Line Support Engineer was £26,000 in advertised job vacancies in the South East during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
England / South East
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 332 313 298
Rank change year-on-year -19 -15  
Permanent jobs requiring a 2nd Line Support Engineer 62 128 176
As % of all permanent IT jobs advertised in the South East 0.42% 0.69% 0.84%
As % of the Job Titles category 0.44% 0.72% 0.86%
Number of salaries quoted 60 120 164
Median salary £26,000 £26,500 £26,000
Median salary % change year-on-year -1.88% +1.92%  
90% offered a salary of more than £23,000 £22,500 £22,000
10% offered a salary of more than £31,500 £30,000 £35,000
UK excluding London median salary £26,000 £25,875 £25,000
% change year-on-year +0.48% +3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14110 17860 20459
As % of all permanent IT job vacancies advertised in the South East 96.64% 96.97% 97.13%
Number of salaries quoted 11815 15210 16682
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in the South East.

Salary trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing 2nd Line Support Engineer in the South East over the 3 months to 28 June 2017.

Salary histogram for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -2 25 £25,000 -5.66% 1
Surrey +20 10 £28,250 -2.58%
Kent +13 7 £25,000 -3.84% 1
West Sussex +9 7 £23,500 +4.44%
Berkshire +9 6 £25,750 -8.03% 1
Oxfordshire 0 5 £23,500 -16.07%
Buckinghamshire -3 2 £25,500 +15.90% 1
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 28 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 132 (80.00%) Windows
2 117 (70.91%) Active Directory
3 99 (60.00%) Microsoft
4 77 (46.67%) Windows Server
5 60 (36.36%) VMware
6 50 (30.30%) MS Exchange
7 42 (25.45%) TCP/IP
8 38 (23.03%) Office 365
8 38 (23.03%) Windows Server 2008
9 34 (20.61%) Windows Server 2012
10 33 (20.00%) WAN
10 33 (20.00%) LAN
10 33 (20.00%) ITIL
11 31 (18.79%) DNS
12 29 (17.58%) DHCP
12 29 (17.58%) Windows 7
13 28 (16.97%) VMware Infrastructure
14 26 (15.76%) Cisco
15 23 (13.94%) Microsoft Office
16 22 (13.33%) Cisco Certification
16 22 (13.33%) Microsoft Certification
16 22 (13.33%) Firewall
17 21 (12.73%) CCNA
17 21 (12.73%) MCP
17 21 (12.73%) SQL
18 18 (10.91%) Citrix
18 18 (10.91%) Wi-Fi
19 17 (10.30%) SC Cleared
19 17 (10.30%) Security Cleared
20 16 (9.70%) Windows 10

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (30.30%) MS Exchange
2 14 (8.48%) IIS
3 10 (6.06%) Exchange Server 2007
4 8 (4.85%) Exchange Server 2013
4 8 (4.85%) SharePoint
5 5 (3.03%) Exchange Server 2010
6 2 (1.21%) Skype for Business
7 1 (0.61%) Exchange Server 2003
7 1 (0.61%) IBM Notes
7 1 (0.61%) SharePoint 2010
Applications
1 23 (13.94%) Microsoft Office
2 4 (2.42%) MS Visio
3 3 (1.82%) Microsoft Excel
Business Applications
1 3 (1.82%) Dynamics NAV
2 1 (0.61%) SAP Business One
Cloud Services
1 38 (23.03%) Office 365
2 7 (4.24%) Microsoft Azure
3 1 (0.61%) Cloud Computing
3 1 (0.61%) G Suite
3 1 (0.61%) Mimecast
Communications & Networking
1 42 (25.45%) TCP/IP
2 33 (20.00%) LAN
2 33 (20.00%) WAN
3 31 (18.79%) DNS
4 29 (17.58%) DHCP
5 22 (13.33%) Firewall
6 18 (10.91%) Wi-Fi
7 16 (9.70%) WLAN
8 14 (8.48%) VoIP
9 8 (4.85%) VPN
10 7 (4.24%) Cisco ASA
11 5 (3.03%) IP Telephony
12 4 (2.42%) 3G
13 2 (1.21%) Network Security
13 2 (1.21%) Skype
14 1 (0.61%) Broadband
14 1 (0.61%) Cisco Nexus
14 1 (0.61%) Ethernet
14 1 (0.61%) VLAN
Database & Business Intelligence
1 8 (4.85%) SQL Server
2 1 (0.61%) DB2
2 1 (0.61%) Informix
2 1 (0.61%) MySQL
Development Applications
1 4 (2.42%) MSI
General
1 13 (7.88%) Finance
2 8 (4.85%) German Language
3 7 (4.24%) Marketing
4 4 (2.42%) Dutch Language
4 4 (2.42%) French Language
4 4 (2.42%) Retail
4 4 (2.42%) Spanish Language
5 3 (1.82%) Manufacturing
5 3 (1.82%) Polish Language
6 2 (1.21%) Telecoms
7 1 (0.61%) Banking
7 1 (0.61%) Italian Language
7 1 (0.61%) Legal
7 1 (0.61%) Portuguese Language
Libraries, Frameworks & Software Standards
1 7 (4.24%) HTML
2 4 (2.42%) Software Packaging
3 1 (0.61%) Web Services
Miscellaneous
1 10 (6.06%) Driving Licence
2 6 (3.64%) Analytical Skills
3 5 (3.03%) Data Centre
4 3 (1.82%) Fintech
4 3 (1.82%) iPhone
4 3 (1.82%) User Experience
5 2 (1.21%) Blackberry
5 2 (1.21%) Client/Server
5 2 (1.21%) iPad
5 2 (1.21%) Management Information System
6 1 (0.61%) Mobile Computing
6 1 (0.61%) Smartphone
Operating Systems
1 132 (80.00%) Windows
2 77 (46.67%) Windows Server
3 38 (23.03%) Windows Server 2008
4 34 (20.61%) Windows Server 2012
5 29 (17.58%) Windows 7
6 16 (9.70%) Windows 10
7 15 (9.09%) Windows 8
7 15 (9.09%) Windows Server 2003
8 9 (5.45%) Windows XP
9 6 (3.64%) Linux
10 4 (2.42%) Android
10 4 (2.42%) Windows Vista
11 3 (1.82%) Apple iOS
12 2 (1.21%) Windows 2000 Server
13 1 (0.61%) Mac OS
13 1 (0.61%) Mac OS X
13 1 (0.61%) Unix
Processes & Methodologies
1 33 (20.00%) ITIL
2 15 (9.09%) Problem Management
3 13 (7.88%) Stakeholder Management
4 8 (4.85%) Service Delivery
5 7 (4.24%) Time Management
6 4 (2.42%) Application Packaging
6 4 (2.42%) Change Management
6 4 (2.42%) Patch Management
6 4 (2.42%) PRINCE2
6 4 (2.42%) Software Deployment
7 3 (1.82%) Business Intelligence
7 3 (1.82%) Change Control
7 3 (1.82%) CRM
7 3 (1.82%) Incident Management
7 3 (1.82%) Virtual Environments
8 2 (1.21%) Data Protection
8 2 (1.21%) Server Virtualisation
8 2 (1.21%) Service Management
8 2 (1.21%) Statistics
9 1 (0.61%) B2B
Programming Languages
1 21 (12.73%) SQL
2 4 (2.42%) PowerShell
3 1 (0.61%) Java
3 1 (0.61%) PHP
3 1 (0.61%) Python
3 1 (0.61%) T-SQL
Qualifications
1 22 (13.33%) Cisco Certification
1 22 (13.33%) Microsoft Certification
2 21 (12.73%) CCNA
2 21 (12.73%) MCP
3 17 (10.30%) SC Cleared
3 17 (10.30%) Security Cleared
4 16 (9.70%) MCSE
5 8 (4.85%) A+ Certification
6 7 (4.24%) CCNP
7 5 (3.03%) ITIL Certification
7 5 (3.03%) MCITP
7 5 (3.03%) MCSA
8 4 (2.42%) CCIE
8 4 (2.42%) CCNP Voice
8 4 (2.42%) CCSA
8 4 (2.42%) JNCIA
9 3 (1.82%) VMware Certified Professional (VCP)
10 2 (1.21%) DBS Check
10 2 (1.21%) Degree
10 2 (1.21%) Network+ Certification
Quality Assurance & Compliance
1 13 (7.88%) ISO/IEC 20000
2 9 (5.45%) SLA
3 2 (1.21%) ISO/IEC 27001
System Software
1 117 (70.91%) Active Directory
2 28 (16.97%) VMware Infrastructure
3 13 (7.88%) VMware Workstation
4 10 (6.06%) Hyper-V
5 2 (1.21%) vSphere
5 2 (1.21%) XenApp
6 1 (0.61%) Firmware
Systems Management
1 9 (5.45%) SCCM
2 6 (3.64%) Backup Exec
3 4 (2.42%) Sysprep
4 2 (1.21%) Systems Management Server (SMS)
5 1 (0.61%) AirWatch
5 1 (0.61%) Microsoft Intune
5 1 (0.61%) NetBackup
5 1 (0.61%) SCOM
Vendors
1 99 (60.00%) Microsoft
2 60 (36.36%) VMware
3 26 (15.76%) Cisco
4 18 (10.91%) Citrix
5 14 (8.48%) Oracle
6 10 (6.06%) Apple
7 9 (5.45%) Veeam
8 7 (4.24%) Dell
8 7 (4.24%) Sophos
9 6 (3.64%) Juniper
10 5 (3.03%) CheckPoint
11 4 (2.42%) LANDesk
11 4 (2.42%) Palo Alto
12 3 (1.82%) Symantec
13 2 (1.21%) Acronis
13 2 (1.21%) BT
13 2 (1.21%) Google
13 2 (1.21%) HP
13 2 (1.21%) MobileIron
14 1 (0.61%) EMC
Newbury, Berkshire
ninesharp
Salary: £21000 - £26000 per annum + 25 days' holiday, pension etc
Posted: 15 hours ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 22 hours ago
High Wycombe, Buckinghamshire
Stott & May
Salary: £25000 - £28000 per annum + Bonus and benefits
Posted: Yesterday
Farnborough, Hampshire
The People Network
Salary: £22000 - £35000 per annum
Posted: 6 days ago