The median annual salary for a 2nd Line Support Engineer was £27,000 in advertised job vacancies in the South East during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / South East
Rank 289 332 308
Rank change year-on-year +43 -24  
Permanent jobs requiring a 2nd Line Support Engineer 106 123 154
As % of all permanent IT jobs advertised in the South East 0.72% 0.64% 0.75%
As % of the Job Titles category 0.74% 0.66% 0.77%
Number of salaries quoted 102 113 112
Median salary £27,000 £26,500 £26,500
Median salary % change year-on-year +1.88% -  
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £35,000 £32,500 £36,500
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14278 18611 19980
As % of all permanent IT job vacancies advertised in the South East 96.48% 96.65% 97.00%
Number of salaries quoted 11924 15869 16106
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in the South East.

Salary trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing 2nd Line Support Engineer in the South East over the 3 months to 26 March 2017.

Salary histogram for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +39 31 £27,500 -5.17% 1
Berkshire +30 21 £28,000 +2.75% 2
Hampshire +4 21 £25,000 -1.96% 1
Oxfordshire +12 10 £25,000 - 2
West Sussex +19 8 £34,000 +44.68%
East Sussex - 6 £35,000 -
Buckinghamshire +10 5 £31,500 +24.75% 2
Kent +20 3 £19,000 -31.53%
Middlesex +8 1 £26,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 March 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 175 (84.95%) Windows
2 143 (69.42%) Active Directory
3 107 (51.94%) Microsoft
4 103 (50.00%) Windows Server
5 88 (42.72%) MS Exchange
6 67 (32.52%) VMware
7 64 (31.07%) Windows Server 2008
8 63 (30.58%) Windows Server 2012
9 59 (28.64%) Office 365
10 54 (26.21%) TCP/IP
11 53 (25.73%) Windows 7
12 48 (23.30%) MS Excel
13 44 (21.36%) MS Office
14 39 (18.93%) VMware Infrastructure
15 36 (17.48%) Windows 8
16 35 (16.99%) DNS
17 34 (16.50%) DHCP
18 32 (15.53%) ITIL
18 32 (15.53%) Firewall
19 30 (14.56%) VoIP
19 30 (14.56%) LAN
20 29 (14.08%) Cisco
21 28 (13.59%) WAN
21 28 (13.59%) Citrix
22 27 (13.11%) Windows Server 2003
22 27 (13.11%) Hyper-V
23 26 (12.62%) Microsoft Certification
24 25 (12.14%) Windows XP
24 25 (12.14%) MCP
24 25 (12.14%) Finance

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 88 (42.72%) MS Exchange
2 15 (7.28%) Exchange Server 2007
3 14 (6.80%) Exchange Server 2010
4 11 (5.34%) SharePoint
5 8 (3.88%) Exchange Server 2013
6 7 (3.40%) Exchange Server 2003
7 4 (1.94%) IIS
7 4 (1.94%) SharePoint Server
8 3 (1.46%) Skype for Business
9 1 (0.49%) SharePoint 2010
Applications
1 48 (23.30%) MS Excel
2 44 (21.36%) MS Office
3 4 (1.94%) MS Visio
Business Applications
1 3 (1.46%) Dynamics NAV
2 1 (0.49%) SAP Business One
Cloud Services
1 59 (28.64%) Office 365
2 8 (3.88%) Microsoft Azure
3 1 (0.49%) Amazon AWS
3 1 (0.49%) Cloud Computing
Communications & Networking
1 54 (26.21%) TCP/IP
2 35 (16.99%) DNS
3 34 (16.50%) DHCP
4 32 (15.53%) Firewall
5 30 (14.56%) LAN
5 30 (14.56%) VoIP
6 28 (13.59%) WAN
7 11 (5.34%) VPN
7 11 (5.34%) WLAN
8 10 (4.85%) Wi-Fi
9 7 (3.40%) Cisco ASA
10 6 (2.91%) SAN
10 6 (2.91%) Wireless
11 5 (2.43%) IP Telephony
12 4 (1.94%) 3G
12 4 (1.94%) PBX
12 4 (1.94%) VLAN
13 3 (1.46%) IPsec
13 3 (1.46%) Network Security
13 3 (1.46%) Skype
Database & Business Intelligence
1 20 (9.71%) SQL Server
2 7 (3.40%) SQL Server 2008
3 4 (1.94%) SQL Server 2012
4 3 (1.46%) SQL Server 2005
Development Applications
1 4 (1.94%) MSI
General
1 25 (12.14%) Finance
2 13 (6.31%) Telecoms
3 6 (2.91%) Banking
3 6 (2.91%) Manufacturing
3 6 (2.91%) Marketing
4 5 (2.43%) Retail
5 3 (1.46%) Dutch Language
5 3 (1.46%) French Language
5 3 (1.46%) German Language
5 3 (1.46%) Polish Language
5 3 (1.46%) Spanish Language
6 2 (0.97%) Law
6 2 (0.97%) Legal
Libraries, Frameworks & Software Standards
1 12 (5.83%) HTML
2 4 (1.94%) Software Packaging
3 1 (0.49%) LAMP
3 1 (0.49%) Web Services
Miscellaneous
1 11 (5.34%) Driving Licence
2 8 (3.88%) Data Centre
3 5 (2.43%) Enterprise Storage
4 4 (1.94%) iPad
4 4 (1.94%) iPhone
5 3 (1.46%) Analytical Skills
5 3 (1.46%) Fintech
5 3 (1.46%) Management Information System
5 3 (1.46%) User Experience
5 3 (1.46%) Video Conferencing
6 2 (0.97%) Client/Server
6 2 (0.97%) NHS
6 2 (0.97%) PKI
6 2 (0.97%) Replication
7 1 (0.49%) Blackberry
Operating Systems
1 175 (84.95%) Windows
2 103 (50.00%) Windows Server
3 64 (31.07%) Windows Server 2008
4 63 (30.58%) Windows Server 2012
5 53 (25.73%) Windows 7
6 36 (17.48%) Windows 8
7 27 (13.11%) Windows Server 2003
8 25 (12.14%) Windows XP
9 20 (9.71%) Windows 10
10 13 (6.31%) Linux
11 12 (5.83%) Windows 2000 Server
12 8 (3.88%) Mac OS X
13 6 (2.91%) Windows Vista
14 3 (1.46%) Windows Phone
15 2 (0.97%) Android
16 1 (0.49%) Apple iOS
16 1 (0.49%) Unix
16 1 (0.49%) Windows 2000
16 1 (0.49%) Windows Mobile
Processes & Methodologies
1 32 (15.53%) ITIL
2 16 (7.77%) Service Delivery
3 8 (3.88%) B2B
4 7 (3.40%) CRM
4 7 (3.40%) Data Protection
4 7 (3.40%) Problem Management
5 5 (2.43%) ITIL V3
6 4 (1.94%) Application Packaging
6 4 (1.94%) Patch Management
6 4 (1.94%) PRINCE2
6 4 (1.94%) Service Management
6 4 (1.94%) Software Deployment
7 3 (1.46%) Business Intelligence
7 3 (1.46%) Change Management
7 3 (1.46%) Incident Management
7 3 (1.46%) Migration
7 3 (1.46%) Mobile Device Management
7 3 (1.46%) Network Design
7 3 (1.46%) Stakeholder Management
7 3 (1.46%) Virtual Environments
Programming Languages
1 17 (8.25%) SQL
2 6 (2.91%) PowerShell
3 1 (0.49%) Java
3 1 (0.49%) T-SQL
Qualifications
1 26 (12.62%) Microsoft Certification
2 25 (12.14%) MCP
3 20 (9.71%) Cisco Certification
4 19 (9.22%) CCNA
5 12 (5.83%) MCSE
6 10 (4.85%) Security Cleared
7 9 (4.37%) SC Cleared
8 8 (3.88%) MCSA
9 7 (3.40%) MCITP
10 6 (2.91%) A+ Certification
10 6 (2.91%) CCNP
11 5 (2.43%) CCIE
11 5 (2.43%) CCNP Voice
11 5 (2.43%) CCSA
11 5 (2.43%) Degree
11 5 (2.43%) JNCIA
12 4 (1.94%) ITIL Certification
13 3 (1.46%) DBS Check
13 3 (1.46%) MCTS
13 3 (1.46%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (9.71%) SLA
2 1 (0.49%) ISO/IEC 27001
System Software
1 143 (69.42%) Active Directory
2 39 (18.93%) VMware Infrastructure
3 27 (13.11%) Hyper-V
4 4 (1.94%) vSphere
5 3 (1.46%) VMware Workstation
6 2 (0.97%) Terminal Server
6 2 (0.97%) VMware ESX
6 2 (0.97%) XenApp
7 1 (0.49%) Firmware
7 1 (0.49%) Virtual Desktop
7 1 (0.49%) VMware ESXi
7 1 (0.49%) XenDesktop
Systems Management
1 13 (6.31%) SCCM
2 8 (3.88%) Backup Exec
3 5 (2.43%) SCOM
4 4 (1.94%) Sysprep
5 3 (1.46%) WSUS
6 2 (0.97%) Symantec Endpoint Protection
6 2 (0.97%) Systems Management Server (SMS)
7 1 (0.49%) AirWatch
7 1 (0.49%) Microsoft Intune
7 1 (0.49%) XenMobile
Vendors
1 107 (51.94%) Microsoft
2 67 (32.52%) VMware
3 29 (14.08%) Cisco
4 28 (13.59%) Citrix
5 14 (6.80%) Apple
6 10 (4.85%) Dell
7 8 (3.88%) CheckPoint
8 7 (3.40%) Juniper
9 5 (2.43%) Palo Alto
9 5 (2.43%) Sophos
9 5 (2.43%) Symantec
10 4 (1.94%) Google
10 4 (1.94%) HP
10 4 (1.94%) LANDesk
11 3 (1.46%) IBM
11 3 (1.46%) Kaspersky
11 3 (1.46%) Oracle
11 3 (1.46%) Veeam
11 3 (1.46%) Xerox
12 1 (0.49%) MobileIron
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £28,000 to £28,000 per annum + Bonus + Good Benefits
Posted: 5 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 5 days ago
Woking, Surrey
IT Lab
Salary: From £27,000 to £32,000 per annum dependent on experience
Posted: 6 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Benefits
Posted: 5 days ago
Reading
Hays West And Wales
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 10 days ago
Abingdon
Recruitment Genius Ltd
Salary: £18000 - £28000 per annum
Posted: 24 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 16 days ago