Period
to 23 April 2019

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Buckinghamshire during the 6 months to 23 April 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Buckinghamshire
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 56 38 66
Rank change year-on-year -18 +28 +31
Permanent jobs requiring a Support Analyst 94 167 102
As % of all permanent IT jobs advertised in Buckinghamshire 4.27% 5.70% 3.69%
As % of the Job Titles category 4.47% 5.87% 3.80%
Number of salaries quoted 92 155 98
Buckinghamshire median annual salary £32,500 £25,000 £29,500
Median salary % change year-on-year +30.00% -15.25% -1.67%
10th Percentile £25,075 £21,250 £19,750
90th Percentile £45,000 £37,500 £40,000
South East median annual salary £30,000 £28,500 £28,000
% change year-on-year +5.26% +1.79% -6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2,103 2,843 2,687
% of permanent IT jobs with a recognized job title 95.63% 97.10% 97.28%
Number of salaries quoted 1,675 2,299 2,223
Buckinghamshire median annual salary £45,000 £43,000 £42,500
Median salary % change year-on-year +4.65% +1.18% -
10th Percentile £26,250 £24,400 £25,000
90th Percentile £67,500 £62,500 £63,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Support Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Buckinghamshire.

Salary trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Support Analyst in Buckinghamshire over the 6 months to 23 April 2019.

Salary histogram for Support Analyst in Buckinghamshire

Support Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Buckinghamshire region over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +22 47 £28,750 +9.52% 5
High Wycombe +21 21 £32,000 -1.54% 1
Aylesbury +33 14 £35,000 -30.00%
Princes Risborough - 6 £37,500 - 1
Amersham - 2 £24,250 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 23 April 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region featuring Support Analyst in the job title.

1 57 (60.64%) SQL
2 41 (43.62%) Windows
3 29 (30.85%) SQL Server
4 25 (26.60%) Windows Server
5 24 (25.53%) Office 365
5 24 (25.53%) Active Directory
6 22 (23.40%) Microsoft Office
6 22 (23.40%) ITIL
7 20 (21.28%) VoIP
8 18 (19.15%) XML
8 18 (19.15%) Windows Server 2012
9 17 (18.09%) Microsoft
10 16 (17.02%) Problem-Solving
11 14 (14.89%) Finance
12 13 (13.83%) JSON
13 12 (12.77%) Microsoft Azure
13 12 (12.77%) NoSQL
13 12 (12.77%) WebRTC
13 12 (12.77%) Oracle
13 12 (12.77%) HTTP
13 12 (12.77%) Cisco
13 12 (12.77%) HTTPS
14 11 (11.70%) Firewall
14 11 (11.70%) Analytical Skills
15 9 (9.57%) Degree
15 9 (9.57%) SharePoint
15 9 (9.57%) PL/SQL
16 8 (8.51%) VMware
16 8 (8.51%) Amazon AWS
17 7 (7.45%) Google

Support Analyst Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.57%) SharePoint
2 4 (4.26%) IIS
2 4 (4.26%) WebSphere
3 2 (2.13%) CMS
3 2 (2.13%) MS Exchange
3 2 (2.13%) Tomcat
4 1 (1.06%) MS Project Server
4 1 (1.06%) SharePoint Server
Applications
1 22 (23.40%) Microsoft Office
2 2 (2.13%) MS Visio
3 1 (1.06%) Microsoft Project
3 1 (1.06%) Spreadsheet
Business Applications
1 5 (5.32%) Dynamics CRM
1 5 (5.32%) Oracle 11i
1 5 (5.32%) Oracle EBS
1 5 (5.32%) Oracle EBS R12
2 2 (2.13%) Oracle Assets
2 2 (2.13%) Oracle Financials
2 2 (2.13%) Oracle General Ledger
2 2 (2.13%) Oracle Payables
2 2 (2.13%) Oracle Receivables
3 1 (1.06%) Remedy ITSM
3 1 (1.06%) SAP S/4HANA
Cloud Services
1 24 (25.53%) Office 365
2 12 (12.77%) Microsoft Azure
3 8 (8.51%) Amazon AWS
4 7 (7.45%) Google Cloud Platform
5 1 (1.06%) Dynamics 365
Communications & Networking
1 20 (21.28%) VoIP
2 12 (12.77%) HTTP
2 12 (12.77%) HTTPS
3 11 (11.70%) Firewall
4 6 (6.38%) DHCP
4 6 (6.38%) DNS
4 6 (6.38%) TCP/IP
4 6 (6.38%) VPN
5 5 (5.32%) LAN
5 5 (5.32%) NAS
5 5 (5.32%) SAN
5 5 (5.32%) WAN
6 1 (1.06%) FTP
Database & Business Intelligence
1 29 (30.85%) SQL Server
2 12 (12.77%) NoSQL
3 7 (7.45%) MySQL
3 7 (7.45%) SQL Server 2012
4 6 (6.38%) SQL Server 2014
4 6 (6.38%) SQL Server 2016
5 4 (4.26%) BusinessObjects
5 4 (4.26%) BusinessObjects Web Intelligence
5 4 (4.26%) Oracle Database
5 4 (4.26%) QlikView
5 4 (4.26%) SQL Server 2008
6 3 (3.19%) BusinessObjects Business Intelligence
7 2 (2.13%) Data Warehouse
7 2 (2.13%) Oracle BI Publisher
7 2 (2.13%) Oracle Reports
8 1 (1.06%) MongoDB
8 1 (1.06%) PostgreSQL
8 1 (1.06%) Relational Database
8 1 (1.06%) SAP HANA
Development Applications
1 6 (6.38%) Oracle Forms
2 4 (4.26%) Visual Studio Team System
3 3 (3.19%) Hudson
3 3 (3.19%) JIRA
General
1 14 (14.89%) Finance
2 6 (6.38%) Automotive
3 2 (2.13%) Electronics
3 2 (2.13%) Retail
Libraries, Frameworks & Software Standards
1 18 (19.15%) XML
2 13 (13.83%) JSON
3 12 (12.77%) WebRTC
4 3 (3.19%) .NET
5 2 (2.13%) HTML
5 2 (2.13%) Spring
6 1 (1.06%) Middleware
Miscellaneous
1 11 (11.70%) Analytical Skills
2 7 (7.45%) Enterprise Software
3 6 (6.38%) RSA SecurID
4 5 (5.32%) Data Centre
5 4 (4.26%) PACS
6 3 (3.19%) Fat Client
6 3 (3.19%) Mobile App
6 3 (3.19%) Thin Client
7 2 (2.13%) EPoS
7 2 (2.13%) Management Information System
8 1 (1.06%) Client/Server
8 1 (1.06%) Data Structures
8 1 (1.06%) User Experience
Operating Systems
1 41 (43.62%) Windows
2 25 (26.60%) Windows Server
3 18 (19.15%) Windows Server 2012
4 6 (6.38%) Windows 10
4 6 (6.38%) Windows 7
4 6 (6.38%) Windows Server 2008
5 5 (5.32%) Unix
6 4 (4.26%) Linux
7 3 (3.19%) Android
7 3 (3.19%) Apple iOS
7 3 (3.19%) Windows Phone
8 2 (2.13%) Windows Server 2003
Processes & Methodologies
1 22 (23.40%) ITIL
2 16 (17.02%) Problem-Solving
3 7 (7.45%) Change Management
3 7 (7.45%) CRM
3 7 (7.45%) Disaster Recovery
4 6 (6.38%) Business Continuity
4 6 (6.38%) Regression Testing
5 5 (5.32%) Information Security
5 5 (5.32%) Project Management
5 5 (5.32%) User Acceptance Testing
6 4 (4.26%) Agile Software Development
6 4 (4.26%) Analytics
6 4 (4.26%) Business Intelligence
6 4 (4.26%) High Availability
6 4 (4.26%) Information Governance
6 4 (4.26%) Infrastructure Engineering
6 4 (4.26%) Innovative Thinking
6 4 (4.26%) ITSM
7 3 (3.19%) Disruptive Innovation
7 3 (3.19%) Root Cause Analysis
Programming Languages
1 57 (60.64%) SQL
2 9 (9.57%) PL/SQL
3 7 (7.45%) JavaScript
4 5 (5.32%) Java
4 5 (5.32%) PowerShell
5 2 (2.13%) C#
5 2 (2.13%) C++
6 1 (1.06%) VB
6 1 (1.06%) VBScript
Qualifications
1 9 (9.57%) Degree
2 5 (5.32%) Microsoft Certification
3 4 (4.26%) MCITP
3 4 (4.26%) MCP
3 4 (4.26%) MCSA
3 4 (4.26%) MCSE
4 3 (3.19%) Computer Science Degree
5 1 (1.06%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (3.19%) QA
1 3 (3.19%) SLA
2 2 (2.13%) GDPR
System Software
1 24 (25.53%) Active Directory
2 6 (6.38%) Hyper-V
3 4 (4.26%) VMware ESXi
4 3 (3.19%) Terminal Services
Systems Management
1 5 (5.32%) SCCM
2 4 (4.26%) Backup Exec
2 4 (4.26%) Microsoft Intune
Vendors
1 17 (18.09%) Microsoft
2 12 (12.77%) Cisco
2 12 (12.77%) Oracle
3 8 (8.51%) VMware
4 7 (7.45%) Google
5 5 (5.32%) CheckPoint
5 5 (5.32%) Remedy
6 4 (4.26%) SAP
6 4 (4.26%) Tableau
6 4 (4.26%) Veritas
7 3 (3.19%) Citrix
7 3 (3.19%) HP
7 3 (3.19%) Salesforce.com
8 2 (2.13%) Fujitsu
8 2 (2.13%) Kofax
8 2 (2.13%) Meridio
8 2 (2.13%) Micro Focus
8 2 (2.13%) Workday
9 1 (1.06%) ServiceNow