Period
to 21 November 2017

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Buckinghamshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Buckinghamshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 48 81 79
Rank change year-on-year +33 -2 -16
Permanent jobs requiring a Support Analyst 146 102 145
As % of all permanent IT jobs advertised in Buckinghamshire 5.03% 3.27% 3.28%
As % of the Job Titles category 5.17% 3.35% 3.42%
Number of salaries quoted 148 81 126
Buckinghamshire median annual salary £25,000 £25,000 £31,500
Median salary % change year-on-year - -20.63% +12.50%
10th Percentile £18,675 £18,500 £19,250
90th Percentile £40,650 £40,000 £50,000
South East median annual salary £28,000 £29,000 £29,000
% change year-on-year -3.45% - +5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2822 3048 4245
% of permanent IT jobs with a recognized job title 97.24% 97.85% 96.02%
Number of salaries quoted 2301 2563 3419
Buckinghamshire median annual salary £42,500 £42,500 £42,500
10th Percentile £23,500 £25,000 £26,250
90th Percentile £63,750 £62,500 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Buckinghamshire.

Salary trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Support Analyst in Buckinghamshire over the 6 months to 21 November 2017.

Salary histogram for Support Analyst in Buckinghamshire

Support Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Buckinghamshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Marlow +14 63 £25,000 -7.41% 2
Milton Keynes +3 44 £36,000 +67.44% 3
Aylesbury +6 22 £19,000 -43.28%
High Wycombe -6 8 £28,500 +14.00%
Newport Pagnell -3 3 £28,000 +17.89%
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 21 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring Support Analyst in the job title.

1 106 (72.60%) Windows
2 97 (66.44%) Microsoft
3 85 (58.22%) Windows Server
4 80 (54.79%) SQL
5 72 (49.32%) Microsoft Office
6 56 (38.36%) IIS
7 39 (26.71%) SQL Server
7 39 (26.71%) Degree
8 31 (21.23%) VMware
8 31 (21.23%) .NET
9 30 (20.55%) SharePoint
10 28 (19.18%) SCCM
11 27 (18.49%) C#
12 24 (16.44%) Windows 7
13 23 (15.75%) MS Exchange
14 22 (15.07%) Office 365
15 21 (14.38%) Active Directory
16 20 (13.70%) Windows 8
17 19 (13.01%) Windows Server 2008
17 19 (13.01%) Computer Science
17 19 (13.01%) Computer Science Degree
18 17 (11.64%) Firewall
19 15 (10.27%) SAN
19 15 (10.27%) Windows Server 2012
20 14 (9.59%) VMware Infrastructure
20 14 (9.59%) Windows 10
20 14 (9.59%) Citrix
21 13 (8.90%) SharePoint Server
22 12 (8.22%) Microsoft Certification
22 12 (8.22%) Mac OS X

Support Analyst Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (38.36%) IIS
2 30 (20.55%) SharePoint
3 23 (15.75%) MS Exchange
4 13 (8.90%) SharePoint Server
5 7 (4.79%) Blackberry Enterprise Server
6 5 (3.42%) Exchange Server 2010
7 1 (0.68%) Exchange Server 2003
7 1 (0.68%) Exchange Server 2007
7 1 (0.68%) Oracle SOA Suite
Applications
1 72 (49.32%) Microsoft Office
2 4 (2.74%) Microsoft Excel
Business Applications
1 2 (1.37%) Dynamics CRM
1 2 (1.37%) SAP BPC
Cloud Services
1 22 (15.07%) Office 365
2 4 (2.74%) Microsoft Azure
3 1 (0.68%) SaaS
Communications & Networking
1 17 (11.64%) Firewall
2 15 (10.27%) SAN
3 12 (8.22%) VoIP
4 9 (6.16%) LAN
5 8 (5.48%) Cisco IOS
5 8 (5.48%) WAN
6 2 (1.37%) VLAN
7 1 (0.68%) DNS
7 1 (0.68%) NAS
7 1 (0.68%) Network Security
7 1 (0.68%) TCP/IP
7 1 (0.68%) VPN
Database & Business Intelligence
1 39 (26.71%) SQL Server
2 4 (2.74%) SQL Server 2005
2 4 (2.74%) SQL Server 2008
3 3 (2.05%) GIS
4 2 (1.37%) MySQL
4 2 (1.37%) SAP BW
4 2 (1.37%) SAP Data Services
4 2 (1.37%) SAP HANA
5 1 (0.68%) BusinessObjects Business Intelligence
5 1 (0.68%) Relational Database
Development Applications
1 6 (4.11%) SQL Server Management Studio (SSMS)
1 6 (4.11%) Team Foundation Server
1 6 (4.11%) Visual Studio
General
1 8 (5.48%) Finance
2 3 (2.05%) Retail
3 1 (0.68%) French Language
3 1 (0.68%) German Language
Libraries, Frameworks & Software Standards
1 31 (21.23%) .NET
2 11 (7.53%) ASP.NET
3 9 (6.16%) XML
4 7 (4.79%) Web Services
5 6 (4.11%) ASP.NET MVC
5 6 (4.11%) ASP.NET Web Forms
5 6 (4.11%) CSS
5 6 (4.11%) HTML
5 6 (4.11%) WCF
6 5 (3.42%) jQuery
7 4 (2.74%) Silverlight
8 1 (0.68%) ADO.NET
8 1 (0.68%) Elastic Stack
Miscellaneous
1 19 (13.01%) Computer Science
2 8 (5.48%) Analytical Skills
3 7 (4.79%) Blackberry
3 7 (4.79%) iPad
3 7 (4.79%) iPhone
4 5 (3.42%) Client/Server
5 4 (2.74%) Driving Licence
6 1 (0.68%) Data Centre
6 1 (0.68%) Enterprise Software
6 1 (0.68%) EPoS
6 1 (0.68%) HP Storage
6 1 (0.68%) Video Conferencing
Operating Systems
1 106 (72.60%) Windows
2 85 (58.22%) Windows Server
3 24 (16.44%) Windows 7
4 20 (13.70%) Windows 8
5 19 (13.01%) Windows Server 2008
6 15 (10.27%) Windows Server 2012
7 14 (9.59%) Windows 10
8 12 (8.22%) Apple iOS
8 12 (8.22%) Mac OS X
9 3 (2.05%) Linux
9 3 (2.05%) Windows Server 2003
10 2 (1.37%) Windows XP
11 1 (0.68%) Android
11 1 (0.68%) Unix
11 1 (0.68%) Windows 2000 Server
Processes & Methodologies
1 8 (5.48%) Problem Management
2 7 (4.79%) CRM
2 7 (4.79%) Mentoring
3 6 (4.11%) MVC
3 6 (4.11%) Project Management
3 6 (4.11%) Service Delivery
3 6 (4.11%) System Testing
4 4 (2.74%) Business Intelligence
4 4 (2.74%) ITIL
4 4 (2.74%) Proactive Monitoring
4 4 (2.74%) Web Development
5 3 (2.05%) Agile Software Development
5 3 (2.05%) ERP
5 3 (2.05%) IT Strategy
5 3 (2.05%) Logistics
5 3 (2.05%) Mathematics
6 2 (1.37%) Continuous Improvement
6 2 (1.37%) Data Extraction
6 2 (1.37%) Service Management
7 1 (0.68%) ITSM
Programming Languages
1 80 (54.79%) SQL
2 27 (18.49%) C#
3 12 (8.22%) T-SQL
4 8 (5.48%) JavaScript
5 6 (4.11%) Java
6 4 (2.74%) PL/SQL
7 3 (2.05%) PowerShell
8 1 (0.68%) C
8 1 (0.68%) PHP
Qualifications
1 39 (26.71%) Degree
2 19 (13.01%) Computer Science Degree
3 12 (8.22%) Microsoft Certification
4 11 (7.53%) MCSE
5 9 (6.16%) MCSA
6 3 (2.05%) CCNA
6 3 (2.05%) Cisco Certification
6 3 (2.05%) HNC
6 3 (2.05%) Numerate Degree
7 2 (1.37%) MCP
8 1 (0.68%) A+ Certification
8 1 (0.68%) MCDST
8 1 (0.68%) MOS
Quality Assurance & Compliance
1 11 (7.53%) SLA
System Software
1 21 (14.38%) Active Directory
2 14 (9.59%) VMware Infrastructure
3 1 (0.68%) Hyper-V
3 1 (0.68%) ISA Server
3 1 (0.68%) Virtual Desktop
3 1 (0.68%) XenApp
Systems Management
1 28 (19.18%) SCCM
2 1 (0.68%) Microsoft Intune
2 1 (0.68%) SCOM
2 1 (0.68%) Systems Management Server (SMS)
Vendors
1 97 (66.44%) Microsoft
2 31 (21.23%) VMware
3 14 (9.59%) Citrix
4 12 (8.22%) Cisco
5 11 (7.53%) Avaya
5 11 (7.53%) Extreme Networks
5 11 (7.53%) Palo Alto
6 7 (4.79%) Oracle
7 6 (4.11%) SAP
8 2 (1.37%) IBM
9 1 (0.68%) CheckPoint
9 1 (0.68%) HP
9 1 (0.68%) Juniper