Period
to 13 December 2018

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Buckinghamshire during the 6 months to 13 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Buckinghamshire
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 62 49 85
Rank change year-on-year -13 +36 -13
Permanent jobs requiring a Support Analyst 98 143 97
As % of all permanent IT jobs advertised in Buckinghamshire 4.06% 5.00% 3.15%
As % of the Job Titles category 4.22% 5.14% 3.22%
Number of salaries quoted 85 145 81
Buckinghamshire median annual salary £32,500 £25,000 £26,000
Median salary % change year-on-year +30.00% -3.85% -17.46%
10th Percentile £23,500 £20,500 £18,500
90th Percentile £43,750 £40,800 £42,500
South East median annual salary £29,250 £27,500 £29,000
% change year-on-year +6.36% -5.17% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2,324 2,781 3,008
% of permanent IT jobs with a recognized job title 96.31% 97.24% 97.79%
Number of salaries quoted 1,929 2,261 2,544
Buckinghamshire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +3.66%
10th Percentile £25,500 £23,500 £25,000
90th Percentile £67,500 £63,500 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Support Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Buckinghamshire.

Salary trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Support Analyst in Buckinghamshire over the 6 months to 13 December 2018.

Salary histogram for Support Analyst in Buckinghamshire

Support Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Buckinghamshire region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +19 48 £35,000 +2.19% 5
High Wycombe +10 20 £29,750 +6.25%
Aylesbury +19 12 £29,000 +34.88% 1
Princes Risborough - 5 £35,000 -
Chesham - 4 £35,000 -
Newport Pagnell -1 2 £24,750 -11.61%
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 13 December 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region featuring Support Analyst in the job title.

1 43 (43.88%) Windows
2 38 (38.78%) Active Directory
3 36 (36.73%) SQL
4 30 (30.61%) Office 365
5 25 (25.51%) Microsoft Office
6 24 (24.49%) Microsoft
6 24 (24.49%) Windows Server
6 24 (24.49%) Problem-Solving
7 20 (20.41%) SQL Server
8 18 (18.37%) ITIL
9 17 (17.35%) Oracle
9 17 (17.35%) Finance
10 16 (16.33%) Change Management
11 15 (15.31%) SharePoint
12 14 (14.29%) Firewall
13 13 (13.27%) Remedy
13 13 (13.27%) VMware
13 13 (13.27%) PL/SQL
13 13 (13.27%) Analytical Skills
14 12 (12.24%) Windows Server 2012
14 12 (12.24%) Java
14 12 (12.24%) Unix
15 11 (11.22%) CRM
15 11 (11.22%) Cisco
15 11 (11.22%) Dynamics CRM
16 10 (10.20%) Windows Server 2008
16 10 (10.20%) Windows 10
16 10 (10.20%) VoIP
16 10 (10.20%) Linux
16 10 (10.20%) Oracle Forms

Support Analyst Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (15.31%) SharePoint
2 9 (9.18%) WebSphere
3 5 (5.10%) SharePoint 2013
4 4 (4.08%) IIS
5 2 (2.04%) MS Exchange
Applications
1 25 (25.51%) Microsoft Office
2 4 (4.08%) MS Visio
3 1 (1.02%) Microsoft Excel
3 1 (1.02%) Microsoft PowerPoint
Business Applications
1 11 (11.22%) Dynamics CRM
2 5 (5.10%) NetSuite
3 2 (2.04%) Oracle 11i
3 2 (2.04%) Oracle Assets
3 2 (2.04%) Oracle EBS
3 2 (2.04%) Oracle EBS R12
3 2 (2.04%) Oracle Financials
3 2 (2.04%) Oracle General Ledger
3 2 (2.04%) Oracle Payables
3 2 (2.04%) Oracle Receivables
4 1 (1.02%) Dynamics AX
Cloud Services
1 30 (30.61%) Office 365
2 2 (2.04%) Cloud Computing
2 2 (2.04%) Microsoft Azure
Communications & Networking
1 14 (14.29%) Firewall
2 10 (10.20%) VoIP
3 8 (8.16%) WAN
4 7 (7.14%) LAN
4 7 (7.14%) SAN
5 6 (6.12%) NAS
6 5 (5.10%) TCP/IP
7 4 (4.08%) DNS
8 2 (2.04%) ATM
8 2 (2.04%) DHCP
8 2 (2.04%) Internet
8 2 (2.04%) Wi-Fi
9 1 (1.02%) HTTP
9 1 (1.02%) HTTPS
9 1 (1.02%) Intrusion Detection
9 1 (1.02%) Network Security
9 1 (1.02%) VPN
Database & Business Intelligence
1 20 (20.41%) SQL Server
2 8 (8.16%) Oracle Database
3 2 (2.04%) Oracle BI Publisher
3 2 (2.04%) Oracle Reports
3 2 (2.04%) Relational Database
3 2 (2.04%) SQL Server 2008
4 1 (1.02%) Big Data
4 1 (1.02%) DB2
4 1 (1.02%) Easytrieve
4 1 (1.02%) MySQL
4 1 (1.02%) NoSQL
4 1 (1.02%) SQL Server 2012
Development Applications
1 10 (10.20%) Oracle Forms
2 1 (1.02%) Hudson
2 1 (1.02%) JIRA
2 1 (1.02%) SQL Server Management Studio (SSMS)
2 1 (1.02%) Visual Studio Team System
General
1 17 (17.35%) Finance
2 6 (6.12%) Electronics
3 5 (5.10%) Advertising
4 4 (4.08%) Automotive
4 4 (4.08%) Marketing
5 3 (3.06%) Manufacturing
5 3 (3.06%) Telecoms
6 2 (2.04%) Banking
6 2 (2.04%) Publishing
7 1 (1.02%) Back Office
Libraries, Frameworks & Software Standards
1 6 (6.12%) Spring
2 5 (5.10%) XML
3 4 (4.08%) .NET
4 1 (1.02%) ActiveMQ
4 1 (1.02%) HTML
4 1 (1.02%) Java EE
4 1 (1.02%) JSP
4 1 (1.02%) Rendezvous
4 1 (1.02%) WCF
4 1 (1.02%) WebRTC
Miscellaneous
1 13 (13.27%) Analytical Skills
2 6 (6.12%) Data Centre
2 6 (6.12%) Enterprise Software
2 6 (6.12%) Fat Client
2 6 (6.12%) Thin Client
3 5 (5.10%) PACS
4 2 (2.04%) Mainframe
4 2 (2.04%) Mobile App
5 1 (1.02%) Clustering
5 1 (1.02%) Foreign Exchange (FX)
5 1 (1.02%) IBM Mainframe
Operating Systems
1 43 (43.88%) Windows
2 24 (24.49%) Windows Server
3 12 (12.24%) Unix
3 12 (12.24%) Windows Server 2012
4 10 (10.20%) Linux
4 10 (10.20%) Windows 10
4 10 (10.20%) Windows Server 2008
5 9 (9.18%) Windows 7
6 3 (3.06%) Windows 8
7 2 (2.04%) Android
7 2 (2.04%) Apple iOS
7 2 (2.04%) Windows Phone
7 2 (2.04%) Windows Server 2003
8 1 (1.02%) Mac OS X
8 1 (1.02%) Windows Mobile
Processes & Methodologies
1 24 (24.49%) Problem-Solving
2 18 (18.37%) ITIL
3 16 (16.33%) Change Management
4 11 (11.22%) CRM
5 9 (9.18%) Disaster Recovery
6 7 (7.14%) Business Continuity
6 7 (7.14%) Information Governance
7 6 (6.12%) Computer Science
7 6 (6.12%) Information Security
8 5 (5.10%) Business Development
8 5 (5.10%) ERP
8 5 (5.10%) Incident Management
8 5 (5.10%) Presales
9 4 (4.08%) Mentoring
9 4 (4.08%) Migration
10 3 (3.06%) Business Intelligence
10 3 (3.06%) Digital Marketing
10 3 (3.06%) Programme Management
10 3 (3.06%) Service Management
10 3 (3.06%) Software Testing
Programming Languages
1 36 (36.73%) SQL
2 13 (13.27%) PL/SQL
3 12 (12.24%) Java
4 2 (2.04%) COBOL
4 2 (2.04%) JavaScript
4 2 (2.04%) JCL
4 2 (2.04%) PowerShell
5 1 (1.02%) T-SQL
Qualifications
1 3 (3.06%) Degree
1 3 (3.06%) ITIL Certification
1 3 (3.06%) Microsoft Certification
2 1 (1.02%) CEH
2 1 (1.02%) Computer Science Degree
2 1 (1.02%) GCIH
2 1 (1.02%) GSEC
2 1 (1.02%) MCITP
2 1 (1.02%) MCSA
2 1 (1.02%) MCSE
2 1 (1.02%) SC Cleared
2 1 (1.02%) Security Cleared
Quality Assurance & Compliance
1 9 (9.18%) SLA
2 4 (4.08%) QA
3 1 (1.02%) GDPR
System Software
1 38 (38.78%) Active Directory
2 6 (6.12%) Hyper-V
2 6 (6.12%) Terminal Services
3 4 (4.08%) VMware Infrastructure
4 3 (3.06%) VMware ESXi
Systems Management
1 4 (4.08%) Backup Exec
2 2 (2.04%) Control-M
2 2 (2.04%) SCCM
3 1 (1.02%) CA Spectrum
3 1 (1.02%) Failover Clustering
3 1 (1.02%) Microsoft Clustering
3 1 (1.02%) Microsoft Intune
Vendors
1 24 (24.49%) Microsoft
2 17 (17.35%) Oracle
3 13 (13.27%) Remedy
3 13 (13.27%) VMware
4 11 (11.22%) Cisco
5 9 (9.18%) Citrix
6 6 (6.12%) CheckPoint
6 6 (6.12%) HP
7 3 (3.06%) IBM
7 3 (3.06%) SAP
7 3 (3.06%) Veritas
8 1 (1.02%) CA
8 1 (1.02%) F5
8 1 (1.02%) Fujitsu
8 1 (1.02%) JD Edwards
8 1 (1.02%) McAfee
8 1 (1.02%) Meridio
8 1 (1.02%) Mitel
8 1 (1.02%) TIBCO
8 1 (1.02%) WatchGuard