Period
to 15 August 2018

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Buckinghamshire during the 6 months to 15 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Buckinghamshire
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 55 51 90
Rank change year-on-year -4 +39 -7
Permanent jobs requiring a Support Analyst 118 135 95
As % of all permanent IT jobs advertised in Buckinghamshire 4.29% 4.80% 3.01%
As % of the Job Titles category 4.43% 4.94% 3.10%
Number of salaries quoted 104 134 74
Buckinghamshire median annual salary £27,500 £28,000 £25,000
Median salary % change year-on-year -1.79% +12.00% -12.03%
10th Percentile £21,075 £19,825 £18,500
90th Percentile £50,000 £37,500 £38,575
South East median annual salary £29,750 £28,750 £29,500
% change year-on-year +3.48% -2.54% +7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2,666 2,731 3,061
% of permanent IT jobs with a recognized job title 96.98% 97.15% 96.84%
Number of salaries quoted 2,192 2,220 2,489
Buckinghamshire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £24,000 £25,000 £24,000
90th Percentile £63,750 £63,750 £62,600
South East median annual salary £45,500 £45,000 £45,000
% change year-on-year +1.11% - +2.27%

Support Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Buckinghamshire.

Salary trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Support Analyst in Buckinghamshire over the 6 months to 15 August 2018.

Salary histogram for Support Analyst in Buckinghamshire

Support Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Buckinghamshire region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes 0 39 £35,000 +11.11% 6
Marlow -4 29 £25,000 -
Aylesbury +22 14 £30,500 +60.53% 1
High Wycombe -17 14 £27,500 +1.85% 3
Newport Pagnell +7 4 £22,000 -21.43%
Princes Risborough - 3 £25,000 - 2
Chesham - 1 £35,000 - 1
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 15 August 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region featuring Support Analyst in the job title.

1 58 (49.15%) Windows
2 56 (47.46%) Microsoft
3 47 (39.83%) SQL
4 42 (35.59%) Microsoft Office
5 37 (31.36%) Windows Server
6 33 (27.97%) Problem-Solving
7 30 (25.42%) Active Directory
8 27 (22.88%) Office 365
9 25 (21.19%) IIS
10 18 (15.25%) Finance
10 18 (15.25%) .NET
11 16 (13.56%) Cisco
12 14 (11.86%) SLA
12 14 (11.86%) SQL Server
13 13 (11.02%) Computer Science
13 13 (11.02%) Windows 7
14 12 (10.17%) Change Management
14 12 (10.17%) JavaScript
15 11 (9.32%) C#
15 11 (9.32%) Thin Client
15 11 (9.32%) Terminal Services
15 11 (9.32%) Analytical Skills
15 11 (9.32%) Fat Client
16 10 (8.47%) Degree
16 10 (8.47%) Windows 10
16 10 (8.47%) Mentoring
16 10 (8.47%) VPN
16 10 (8.47%) SharePoint
16 10 (8.47%) VoIP
16 10 (8.47%) Service Management

Support Analyst Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (21.19%) IIS
2 10 (8.47%) SharePoint
3 3 (2.54%) CMS
3 3 (2.54%) MS Exchange
3 3 (2.54%) SharePoint 2013
3 3 (2.54%) WebSphere
4 2 (1.69%) Documentum
Applications
1 42 (35.59%) Microsoft Office
2 2 (1.69%) MS Visio
Business Applications
1 5 (4.24%) Dynamics CRM
2 3 (2.54%) NetSuite
3 2 (1.69%) Dynamics AX
4 1 (0.85%) Magento
Cloud Services
1 27 (22.88%) Office 365
2 6 (5.08%) Cloud Computing
3 2 (1.69%) SaaS
Communications & Networking
1 10 (8.47%) VoIP
1 10 (8.47%) VPN
2 7 (5.93%) Cisco ASA
3 6 (5.08%) LAN
3 6 (5.08%) WAN
4 5 (4.24%) Firewall
5 4 (3.39%) ATM
5 4 (3.39%) Internet
6 3 (2.54%) TCP/IP
6 3 (2.54%) Wi-Fi
7 2 (1.69%) DHCP
7 2 (1.69%) DNS
8 1 (0.85%) HTTP
8 1 (0.85%) HTTPS
Database & Business Intelligence
1 14 (11.86%) SQL Server
2 2 (1.69%) DB2
2 2 (1.69%) Easytrieve
2 2 (1.69%) Microsoft Analysis Services
2 2 (1.69%) SQL Server Analysis Services
2 2 (1.69%) SQL Server Integration Services
3 1 (0.85%) Big Data
3 1 (0.85%) MySQL
3 1 (0.85%) PowerCenter
3 1 (0.85%) SQL Server 2008
Development Applications
1 5 (4.24%) Visual Studio Team System
2 1 (0.85%) JIRA
2 1 (0.85%) SQL Server Management Studio (SSMS)
General
1 18 (15.25%) Finance
2 5 (4.24%) Automotive
2 5 (4.24%) Banking
3 3 (2.54%) Advertising
3 3 (2.54%) Electronics
3 3 (2.54%) Marketing
4 2 (1.69%) Manufacturing
4 2 (1.69%) Publishing
4 2 (1.69%) Telecoms
5 1 (0.85%) Back Office
Libraries, Frameworks & Software Standards
1 18 (15.25%) .NET
2 8 (6.78%) ASP.NET
3 3 (2.54%) Java EE
3 3 (2.54%) JSP
4 2 (1.69%) XML
5 1 (0.85%) COM
5 1 (0.85%) HTML
5 1 (0.85%) Rendezvous
5 1 (0.85%) WCF
5 1 (0.85%) WebRTC
Miscellaneous
1 13 (11.02%) Computer Science
2 11 (9.32%) Analytical Skills
2 11 (9.32%) Fat Client
2 11 (9.32%) Thin Client
3 5 (4.24%) iPhone
4 2 (1.69%) Mainframe
5 1 (0.85%) Foreign Exchange (FX)
5 1 (0.85%) IBM Mainframe
Operating Systems
1 58 (49.15%) Windows
2 37 (31.36%) Windows Server
3 13 (11.02%) Windows 7
4 10 (8.47%) Windows 10
5 9 (7.63%) Linux
5 9 (7.63%) Windows Server 2012
6 8 (6.78%) Unix
7 3 (2.54%) Windows Server 2008
8 2 (1.69%) Windows 8
9 1 (0.85%) Windows Mobile
Processes & Methodologies
1 33 (27.97%) Problem-Solving
2 12 (10.17%) Change Management
3 10 (8.47%) Mentoring
3 10 (8.47%) Service Management
4 9 (7.63%) Workflow
5 8 (6.78%) Document Management
5 8 (6.78%) Migration
6 7 (5.93%) Image Processing
6 7 (5.93%) Unit Testing
7 6 (5.08%) Content Management
7 6 (5.08%) Cybersecurity
7 6 (5.08%) Records Management
7 6 (5.08%) Workload Management
8 5 (4.24%) CRM
8 5 (4.24%) Enterprise Content Management
8 5 (4.24%) Incident Management
9 4 (3.39%) ERP
9 4 (3.39%) ITIL
9 4 (3.39%) Regression Testing
9 4 (3.39%) Technical Analysis
Programming Languages
1 47 (39.83%) SQL
2 12 (10.17%) JavaScript
3 11 (9.32%) C#
4 8 (6.78%) PowerShell
5 5 (4.24%) Java
6 4 (3.39%) PL/SQL
7 3 (2.54%) COBOL
7 3 (2.54%) JCL
Qualifications
1 10 (8.47%) Degree
2 7 (5.93%) CCNA
2 7 (5.93%) Cisco Certification
2 7 (5.93%) Computer Science Degree
3 3 (2.54%) ITIL Certification
4 1 (0.85%) Microsoft Certification
Quality Assurance & Compliance
1 14 (11.86%) SLA
2 2 (1.69%) GDPR
2 2 (1.69%) QA
System Software
1 30 (25.42%) Active Directory
2 11 (9.32%) Terminal Services
3 6 (5.08%) VMware Infrastructure
4 5 (4.24%) Hyper-V
5 4 (3.39%) Virtual Servers
6 1 (0.85%) Virtual Desktop
6 1 (0.85%) VMware ESXi
Systems Management
1 3 (2.54%) Backup Exec
1 3 (2.54%) Control-M
1 3 (2.54%) SCCM
2 1 (0.85%) CA Spectrum
2 1 (0.85%) WSUS
Vendors
1 56 (47.46%) Microsoft
2 16 (13.56%) Cisco
3 8 (6.78%) Kofax
3 8 (6.78%) Remedy
4 7 (5.93%) Citrix
4 7 (5.93%) Fujitsu
4 7 (5.93%) Oracle
4 7 (5.93%) VMware
5 6 (5.08%) Micro Focus
6 5 (4.24%) IBM
6 5 (4.24%) Meridio
6 5 (4.24%) SAP
7 2 (1.69%) HP
7 2 (1.69%) JD Edwards
7 2 (1.69%) McAfee
7 2 (1.69%) OpenText
7 2 (1.69%) WatchGuard
8 1 (0.85%) CA
8 1 (0.85%) Informatica
8 1 (0.85%) TIBCO