Period
to 21 October 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Buckinghamshire during the 6 months to 21 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Buckinghamshire
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 65 51 84
Rank change year-on-year -14 +33 -4
Permanent jobs requiring a Support Analyst 89 136 100
As % of all permanent IT jobs advertised in Buckinghamshire 3.55% 4.88% 3.24%
As % of the Job Titles category 3.67% 5.01% 3.31%
Number of salaries quoted 80 139 78
Buckinghamshire median annual salary £30,000 £25,000 £23,500
Median salary % change year-on-year +20.00% +6.38% -25.40%
10th Percentile £20,500 £18,500 £18,375
90th Percentile £50,000 £41,000 £36,750
South East median annual salary £29,500 £28,250 £29,500
% change year-on-year +4.42% -4.24% +3.51%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2,427 2,712 3,018
% of permanent IT jobs with a recognized job title 96.69% 97.34% 97.83%
Number of salaries quoted 2,010 2,197 2,511
Buckinghamshire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £24,750 £24,000 £25,000
90th Percentile £65,000 £65,000 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

Support Analyst
Job Vacancy Trend in Buckinghamshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Buckinghamshire.

Salary trend for Support Analyst in Buckinghamshire

Support Analyst
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing Support Analyst in Buckinghamshire over the 6 months to 21 October 2018.

Salary histogram for Support Analyst in Buckinghamshire

Support Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Buckinghamshire region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +13 44 £35,000 +7.69% 4
Aylesbury +18 14 £28,000 +47.37%
High Wycombe -10 13 £27,000 -5.26% 2
Princes Risborough - 5 £35,000 -
Newport Pagnell -6 4 £22,000 -21.43%
Chesham - 4 £35,000 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 21 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region featuring Support Analyst in the job title.

1 35 (39.33%) SQL
1 35 (39.33%) Windows
2 29 (32.58%) Microsoft
3 28 (31.46%) Microsoft Office
4 27 (30.34%) Active Directory
5 24 (26.97%) Problem-Solving
5 24 (26.97%) Office 365
6 20 (22.47%) Finance
7 19 (21.35%) Windows Server
8 13 (14.61%) SQL Server
8 13 (14.61%) Linux
9 12 (13.48%) Unix
9 12 (13.48%) SharePoint
9 12 (13.48%) Oracle
9 12 (13.48%) Remedy
9 12 (13.48%) Change Management
9 12 (13.48%) Analytical Skills
10 11 (12.36%) Fat Client
10 11 (12.36%) Thin Client
10 11 (12.36%) Terminal Services
11 10 (11.24%) Citrix
11 10 (11.24%) VoIP
11 10 (11.24%) Java
11 10 (11.24%) Firewall
11 10 (11.24%) Windows 10
12 9 (10.11%) Computer Science
12 9 (10.11%) Windows 7
12 9 (10.11%) Windows Server 2012
12 9 (10.11%) Service Management
12 9 (10.11%) VMware

Support Analyst Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.48%) SharePoint
2 6 (6.74%) WebSphere
3 5 (5.62%) SharePoint 2013
4 3 (3.37%) IIS
5 1 (1.12%) CMS
5 1 (1.12%) Documentum
Applications
1 28 (31.46%) Microsoft Office
2 3 (3.37%) MS Visio
3 1 (1.12%) Microsoft Excel
3 1 (1.12%) Microsoft PowerPoint
Business Applications
1 6 (6.74%) Dynamics CRM
1 6 (6.74%) NetSuite
2 2 (2.25%) Dynamics AX
Cloud Services
1 24 (26.97%) Office 365
2 6 (6.74%) Cloud Computing
3 1 (1.12%) Microsoft Azure
Communications & Networking
1 10 (11.24%) Firewall
1 10 (11.24%) VoIP
2 8 (8.99%) WAN
3 7 (7.87%) LAN
4 5 (5.62%) DNS
4 5 (5.62%) TCP/IP
5 4 (4.49%) ATM
5 4 (4.49%) Internet
6 3 (3.37%) DHCP
7 2 (2.25%) SAN
7 2 (2.25%) VPN
7 2 (2.25%) Wi-Fi
8 1 (1.12%) HTTP
8 1 (1.12%) HTTPS
8 1 (1.12%) Intrusion Detection
8 1 (1.12%) NAS
8 1 (1.12%) Network Security
Database & Business Intelligence
1 13 (14.61%) SQL Server
2 3 (3.37%) Oracle Database
3 2 (2.25%) DB2
3 2 (2.25%) Easytrieve
4 1 (1.12%) Big Data
4 1 (1.12%) MySQL
4 1 (1.12%) PowerCenter
4 1 (1.12%) Relational Database
4 1 (1.12%) SQL Server 2008
4 1 (1.12%) SQL Server 2012
Development Applications
1 3 (3.37%) Oracle Forms
2 1 (1.12%) JIRA
2 1 (1.12%) SQL Server Management Studio (SSMS)
2 1 (1.12%) Visual Studio Team System
General
1 20 (22.47%) Finance
2 5 (5.62%) Advertising
2 5 (5.62%) Automotive
2 5 (5.62%) Banking
3 4 (4.49%) Electronics
3 4 (4.49%) Marketing
4 3 (3.37%) Manufacturing
4 3 (3.37%) Telecoms
5 2 (2.25%) Publishing
6 1 (1.12%) Back Office
Libraries, Frameworks & Software Standards
1 4 (4.49%) .NET
2 3 (3.37%) Java EE
2 3 (3.37%) JSP
2 3 (3.37%) Spring
2 3 (3.37%) XML
3 1 (1.12%) ActiveMQ
3 1 (1.12%) COM
3 1 (1.12%) HTML
3 1 (1.12%) Rendezvous
3 1 (1.12%) WCF
3 1 (1.12%) WebRTC
Miscellaneous
1 12 (13.48%) Analytical Skills
2 11 (12.36%) Fat Client
2 11 (12.36%) Thin Client
3 9 (10.11%) Computer Science
4 2 (2.25%) Mainframe
5 1 (1.12%) Clustering
5 1 (1.12%) Data Centre
5 1 (1.12%) Enterprise Software
5 1 (1.12%) Foreign Exchange (FX)
5 1 (1.12%) IBM Mainframe
5 1 (1.12%) Mobile App
5 1 (1.12%) PACS
Operating Systems
1 35 (39.33%) Windows
2 19 (21.35%) Windows Server
3 13 (14.61%) Linux
4 12 (13.48%) Unix
5 10 (11.24%) Windows 10
6 9 (10.11%) Windows 7
6 9 (10.11%) Windows Server 2012
7 6 (6.74%) Windows Server 2008
8 3 (3.37%) Windows 8
9 1 (1.12%) Android
9 1 (1.12%) Apple iOS
9 1 (1.12%) Mac OS X
9 1 (1.12%) Windows Mobile
9 1 (1.12%) Windows Phone
Processes & Methodologies
1 24 (26.97%) Problem-Solving
2 12 (13.48%) Change Management
3 9 (10.11%) ITIL
3 9 (10.11%) Service Management
4 6 (6.74%) CRM
4 6 (6.74%) Cybersecurity
4 6 (6.74%) ERP
4 6 (6.74%) Incident Management
4 6 (6.74%) Workload Management
5 5 (5.62%) Business Development
5 5 (5.62%) Disaster Recovery
5 5 (5.62%) Presales
6 4 (4.49%) Mentoring
6 4 (4.49%) Migration
7 3 (3.37%) Business Continuity
7 3 (3.37%) Content Management
7 3 (3.37%) Digital Marketing
7 3 (3.37%) Programme Management
7 3 (3.37%) Software Testing
7 3 (3.37%) Workflow
Programming Languages
1 35 (39.33%) SQL
2 10 (11.24%) Java
3 7 (7.87%) PL/SQL
4 4 (4.49%) JavaScript
5 3 (3.37%) COBOL
5 3 (3.37%) JCL
6 1 (1.12%) PowerShell
6 1 (1.12%) T-SQL
Qualifications
1 3 (3.37%) ITIL Certification
2 2 (2.25%) Degree
2 2 (2.25%) Microsoft Certification
3 1 (1.12%) CEH
3 1 (1.12%) Computer Science Degree
3 1 (1.12%) GCIH
3 1 (1.12%) GSEC
3 1 (1.12%) SC Cleared
3 1 (1.12%) Security Cleared
Quality Assurance & Compliance
1 9 (10.11%) SLA
2 3 (3.37%) QA
System Software
1 27 (30.34%) Active Directory
2 11 (12.36%) Terminal Services
3 6 (6.74%) Hyper-V
4 5 (5.62%) VMware Infrastructure
5 3 (3.37%) VMware ESXi
Systems Management
1 5 (5.62%) Backup Exec
2 3 (3.37%) Control-M
3 1 (1.12%) CA Spectrum
3 1 (1.12%) Failover Clustering
3 1 (1.12%) Microsoft Clustering
Vendors
1 29 (32.58%) Microsoft
2 12 (13.48%) Oracle
2 12 (13.48%) Remedy
3 10 (11.24%) Citrix
4 9 (10.11%) VMware
5 5 (5.62%) Cisco
5 5 (5.62%) IBM
6 3 (3.37%) SAP
6 3 (3.37%) Veritas
7 2 (2.25%) Fujitsu
7 2 (2.25%) HP
7 2 (2.25%) JD Edwards
7 2 (2.25%) Kofax
7 2 (2.25%) McAfee
7 2 (2.25%) WatchGuard
8 1 (1.12%) CA
8 1 (1.12%) F5
8 1 (1.12%) Micro Focus
8 1 (1.12%) Mitel
8 1 (1.12%) OpenText