Period
to 11 December 2018

The median annual salary for a Support Analyst was £35,000 in advertised job vacancies in Milton Keynes during the 6 months to 11 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Buckinghamshire > Milton Keynes
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 71 90 96
Rank change year-on-year +19 +6 -27
Permanent jobs requiring a Support Analyst 48 43 38
As % of all permanent IT jobs advertised in Milton Keynes 3.36% 2.66% 2.30%
As % of the Job Titles category 3.51% 2.77% 2.34%
Number of salaries quoted 37 42 32
Milton Keynes median annual salary £35,000 £34,250 £22,000
Median salary % change year-on-year +2.19% +55.68% -30.16%
10th Percentile £20,500 £21,025 £17,250
90th Percentile £49,500 £45,950 £28,000
Buckinghamshire median annual salary £32,500 £25,000 £26,000
% change year-on-year +30.00% -3.85% -17.46%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Milton Keynes
Permanent vacancies in Milton Keynes with a recognized job title 1,368 1,554 1,627
% of permanent IT jobs with a recognized job title 95.80% 96.28% 98.37%
Number of salaries quoted 1,077 1,180 1,438
Milton Keynes median annual salary £47,500 £44,000 £42,500
Median salary % change year-on-year +7.95% +3.53% +6.25%
10th Percentile £27,500 £25,750 £25,000
90th Percentile £67,500 £65,000 £62,500
Buckinghamshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +3.66%

Support Analyst
Job Vacancy Trend in Milton Keynes

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Support Analyst in Milton Keynes

Support Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Milton Keynes.

Salary trend for Support Analyst in Milton Keynes

Support Analyst
Salary Histogram in Milton Keynes

The salary distribution of IT jobs citing Support Analyst in Milton Keynes over the 6 months to 11 December 2018.

Salary histogram for Support Analyst in Milton Keynes

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Milton Keynes

For the 6 months to 11 December 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region featuring Support Analyst in the job title.

1 29 (60.42%) SQL
2 20 (41.67%) Windows
2 20 (41.67%) Active Directory
3 14 (29.17%) Oracle
3 14 (29.17%) SQL Server
3 14 (29.17%) Office 365
3 14 (29.17%) Windows Server
4 13 (27.08%) ITIL
5 12 (25.00%) Java
5 12 (25.00%) Microsoft
5 12 (25.00%) Remedy
5 12 (25.00%) Problem-Solving
6 11 (22.92%) Unix
6 11 (22.92%) Finance
7 10 (20.83%) PL/SQL
8 9 (18.75%) Linux
8 9 (18.75%) SharePoint
8 9 (18.75%) Change Management
8 9 (18.75%) WebSphere
9 8 (16.67%) Firewall
9 8 (16.67%) Oracle Forms
9 8 (16.67%) Oracle Database
10 7 (14.58%) Windows Server 2012
10 7 (14.58%) VoIP
10 7 (14.58%) SAN
11 6 (12.50%) Information Security
11 6 (12.50%) Computer Science
11 6 (12.50%) Spring
11 6 (12.50%) Cisco
11 6 (12.50%) CheckPoint

Support Analyst Skill Set
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.75%) SharePoint
1 9 (18.75%) WebSphere
2 3 (6.25%) IIS
3 2 (4.17%) MS Exchange
Applications
1 5 (10.42%) Microsoft Office
2 1 (2.08%) Microsoft Excel
2 1 (2.08%) Microsoft PowerPoint
Business Applications
1 1 (2.08%) Dynamics CRM
Cloud Services
1 14 (29.17%) Office 365
2 2 (4.17%) Microsoft Azure
Communications & Networking
1 8 (16.67%) Firewall
2 7 (14.58%) SAN
2 7 (14.58%) VoIP
3 6 (12.50%) LAN
3 6 (12.50%) NAS
3 6 (12.50%) WAN
4 2 (4.17%) ATM
4 2 (4.17%) DNS
4 2 (4.17%) Internet
5 1 (2.08%) DHCP
5 1 (2.08%) Intrusion Detection
5 1 (2.08%) Network Security
5 1 (2.08%) TCP/IP
Database & Business Intelligence
1 14 (29.17%) SQL Server
2 8 (16.67%) Oracle Database
3 2 (4.17%) Relational Database
4 1 (2.08%) Big Data
4 1 (2.08%) DB2
4 1 (2.08%) Easytrieve
4 1 (2.08%) SQL Server 2008
4 1 (2.08%) SQL Server 2012
Development Applications
1 8 (16.67%) Oracle Forms
2 1 (2.08%) Hudson
2 1 (2.08%) Visual Studio Team System
General
1 11 (22.92%) Finance
2 3 (6.25%) Automotive
2 3 (6.25%) Electronics
3 2 (4.17%) Banking
3 2 (4.17%) Publishing
4 1 (2.08%) Back Office
4 1 (2.08%) Marketing
Libraries, Frameworks & Software Standards
1 6 (12.50%) Spring
2 4 (8.33%) .NET
3 3 (6.25%) XML
4 1 (2.08%) ActiveMQ
4 1 (2.08%) HTML
4 1 (2.08%) Java EE
4 1 (2.08%) JSP
4 1 (2.08%) Rendezvous
Miscellaneous
1 6 (12.50%) Data Centre
1 6 (12.50%) Enterprise Software
2 5 (10.42%) Analytical Skills
3 3 (6.25%) Fat Client
3 3 (6.25%) Thin Client
4 2 (4.17%) Mobile App
5 1 (2.08%) Clustering
5 1 (2.08%) Foreign Exchange (FX)
5 1 (2.08%) Mainframe
Operating Systems
1 20 (41.67%) Windows
2 14 (29.17%) Windows Server
3 11 (22.92%) Unix
4 9 (18.75%) Linux
5 7 (14.58%) Windows Server 2012
6 5 (10.42%) Windows 7
6 5 (10.42%) Windows Server 2008
7 4 (8.33%) Windows 10
8 2 (4.17%) Android
8 2 (4.17%) Apple iOS
8 2 (4.17%) Windows Phone
8 2 (4.17%) Windows Server 2003
9 1 (2.08%) Mac OS X
Processes & Methodologies
1 13 (27.08%) ITIL
2 12 (25.00%) Problem-Solving
3 9 (18.75%) Change Management
4 6 (12.50%) Computer Science
4 6 (12.50%) Information Security
5 4 (8.33%) Mentoring
5 4 (8.33%) Migration
6 2 (4.17%) Performance Tuning
7 1 (2.08%) Creative Problem-Solving
7 1 (2.08%) DevOps
7 1 (2.08%) Email Filtering
7 1 (2.08%) Front End Development
7 1 (2.08%) Innovative Thinking
7 1 (2.08%) Kalman Filter
7 1 (2.08%) Lead Generation
7 1 (2.08%) Records Management
7 1 (2.08%) Threat Intelligence
7 1 (2.08%) Unit Testing
7 1 (2.08%) User Acceptance Testing
7 1 (2.08%) Web Filtering
Programming Languages
1 29 (60.42%) SQL
2 12 (25.00%) Java
3 10 (20.83%) PL/SQL
4 2 (4.17%) JavaScript
4 2 (4.17%) PowerShell
5 1 (2.08%) COBOL
5 1 (2.08%) JCL
5 1 (2.08%) T-SQL
Qualifications
1 2 (4.17%) Degree
1 2 (4.17%) Microsoft Certification
2 1 (2.08%) CEH
2 1 (2.08%) Computer Science Degree
2 1 (2.08%) GCIH
2 1 (2.08%) GSEC
2 1 (2.08%) MCITP
2 1 (2.08%) MCSA
2 1 (2.08%) MCSE
2 1 (2.08%) SC Cleared
2 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 2 (4.17%) QA
1 2 (4.17%) SLA
2 1 (2.08%) GDPR
System Software
1 20 (41.67%) Active Directory
2 5 (10.42%) Hyper-V
3 3 (6.25%) Terminal Services
Systems Management
1 2 (4.17%) Control-M
1 2 (4.17%) SCCM
2 1 (2.08%) CA Spectrum
2 1 (2.08%) Failover Clustering
2 1 (2.08%) Microsoft Clustering
2 1 (2.08%) Microsoft Intune
Vendors
1 14 (29.17%) Oracle
2 12 (25.00%) Microsoft
2 12 (25.00%) Remedy
3 6 (12.50%) CheckPoint
3 6 (12.50%) Cisco
4 2 (4.17%) IBM
5 1 (2.08%) CA
5 1 (2.08%) Citrix
5 1 (2.08%) F5
5 1 (2.08%) Fujitsu
5 1 (2.08%) Kofax
5 1 (2.08%) Meridio
5 1 (2.08%) Micro Focus
5 1 (2.08%) Mitel
5 1 (2.08%) TIBCO
5 1 (2.08%) VMware