Period
to 21 November 2017

The median annual salary for a Support Analyst was £36,000 in advertised job vacancies in Milton Keynes during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Buckinghamshire > Milton Keynes
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 90 93 84
Rank change year-on-year +3 -9 -33
Permanent jobs requiring a Support Analyst 44 41 81
As % of all permanent IT jobs advertised in Milton Keynes 2.63% 2.45% 3.02%
As % of the Job Titles category 2.74% 2.50% 3.15%
Number of salaries quoted 43 31 72
Milton Keynes median annual salary £36,000 £21,500 £31,500
Median salary % change year-on-year +67.44% -31.75% +12.50%
10th Percentile £21,050 £17,250 £19,175
90th Percentile £45,900 £28,000 £61,500
Buckinghamshire median annual salary £25,000 £25,000 £31,500
% change year-on-year - -20.63% +12.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Milton Keynes
Permanent vacancies in Milton Keynes with a recognized job title 1605 1643 2575
% of permanent IT jobs with a recognized job title 96.11% 98.21% 96.08%
Number of salaries quoted 1216 1437 2154
Milton Keynes median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,750 £25,000 £26,250
90th Percentile £63,750 £62,050 £60,000
Buckinghamshire median annual salary £42,500 £42,500 £42,500

Support Analyst
Job Vacancy Trend in Milton Keynes

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Support Analyst in Milton Keynes

Support Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Milton Keynes.

Salary trend for Support Analyst in Milton Keynes

Support Analyst
Salary Histogram in Milton Keynes

The salary distribution of IT jobs citing Support Analyst in Milton Keynes over the 6 months to 21 November 2017.

Salary histogram for Support Analyst in Milton Keynes

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Milton Keynes

For the 6 months to 21 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Milton Keynes region featuring Support Analyst in the job title.

1 29 (65.91%) SQL Server
2 25 (56.82%) Microsoft
3 23 (52.27%) Windows
4 19 (43.18%) SQL
5 18 (40.91%) MS Exchange
6 17 (38.64%) Windows Server 2008
7 16 (36.36%) VMware
7 16 (36.36%) Windows 7
8 15 (34.09%) Windows Server
8 15 (34.09%) SAN
9 14 (31.82%) SCCM
9 14 (31.82%) VMware Infrastructure
10 13 (29.55%) SharePoint Server
10 13 (29.55%) Firewall
10 13 (29.55%) Citrix
10 13 (29.55%) SharePoint
10 13 (29.55%) Windows Server 2012
10 13 (29.55%) Windows 10
11 12 (27.27%) Windows 8
11 12 (27.27%) Cisco
11 12 (27.27%) VoIP
12 11 (25.00%) Microsoft Certification
12 11 (25.00%) Avaya
12 11 (25.00%) Active Directory
12 11 (25.00%) Mac OS X
12 11 (25.00%) .NET
12 11 (25.00%) Palo Alto
12 11 (25.00%) Extreme Networks
13 10 (22.73%) T-SQL
13 10 (22.73%) MCSE

Support Analyst Skill Set
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (40.91%) MS Exchange
2 13 (29.55%) SharePoint
2 13 (29.55%) SharePoint Server
3 4 (9.09%) Exchange Server 2010
4 2 (4.55%) IIS
5 1 (2.27%) Oracle SOA Suite
Applications
1 5 (11.36%) Microsoft Office
2 2 (4.55%) Microsoft Excel
Business Applications
1 2 (4.55%) SAP BPC
Cloud Services
1 3 (6.82%) Office 365
2 2 (4.55%) Microsoft Azure
Communications & Networking
1 15 (34.09%) SAN
2 13 (29.55%) Firewall
3 12 (27.27%) VoIP
4 8 (18.18%) Cisco IOS
4 8 (18.18%) LAN
5 7 (15.91%) WAN
6 2 (4.55%) VLAN
7 1 (2.27%) NAS
7 1 (2.27%) Network Security
Database & Business Intelligence
1 29 (65.91%) SQL Server
2 4 (9.09%) SQL Server 2005
2 4 (9.09%) SQL Server 2008
3 2 (4.55%) SAP BW
3 2 (4.55%) SAP Data Services
3 2 (4.55%) SAP HANA
4 1 (2.27%) BusinessObjects Business Intelligence
4 1 (2.27%) MySQL
4 1 (2.27%) Relational Database
Development Applications
1 4 (9.09%) SQL Server Management Studio (SSMS)
1 4 (9.09%) Team Foundation Server
1 4 (9.09%) Visual Studio
General
1 3 (6.82%) Finance
2 1 (2.27%) Retail
Libraries, Frameworks & Software Standards
1 11 (25.00%) .NET
2 7 (15.91%) XML
3 6 (13.64%) ASP.NET
4 5 (11.36%) Web Services
5 4 (9.09%) ASP.NET MVC
5 4 (9.09%) ASP.NET Web Forms
5 4 (9.09%) CSS
5 4 (9.09%) HTML
5 4 (9.09%) Silverlight
5 4 (9.09%) WCF
6 3 (6.82%) jQuery
7 1 (2.27%) Elastic Stack
Miscellaneous
1 5 (11.36%) Analytical Skills
2 3 (6.82%) Client/Server
3 1 (2.27%) Computer Science
3 1 (2.27%) Enterprise Software
3 1 (2.27%) HP Storage
Operating Systems
1 23 (52.27%) Windows
2 17 (38.64%) Windows Server 2008
3 16 (36.36%) Windows 7
4 15 (34.09%) Windows Server
5 13 (29.55%) Windows 10
5 13 (29.55%) Windows Server 2012
6 12 (27.27%) Windows 8
7 11 (25.00%) Mac OS X
8 4 (9.09%) Apple iOS
9 3 (6.82%) Linux
10 1 (2.27%) Unix
10 1 (2.27%) Windows 2000 Server
10 1 (2.27%) Windows Server 2003
Processes & Methodologies
1 6 (13.64%) Problem Management
2 5 (11.36%) Service Delivery
3 4 (9.09%) Business Intelligence
3 4 (9.09%) Mentoring
3 4 (9.09%) MVC
3 4 (9.09%) Proactive Monitoring
3 4 (9.09%) System Testing
4 3 (6.82%) ITIL
4 3 (6.82%) Project Management
5 2 (4.55%) Continuous Improvement
5 2 (4.55%) CRM
6 1 (2.27%) Data Extraction
6 1 (2.27%) Infrastructure Management
6 1 (2.27%) ITSM
6 1 (2.27%) Migration
6 1 (2.27%) Network Management
6 1 (2.27%) Release Management
6 1 (2.27%) Service Management
6 1 (2.27%) SOA
6 1 (2.27%) Stakeholder Engagement
Programming Languages
1 19 (43.18%) SQL
2 10 (22.73%) T-SQL
3 6 (13.64%) Java
4 4 (9.09%) C#
4 4 (9.09%) PL/SQL
5 3 (6.82%) JavaScript
6 1 (2.27%) PHP
Qualifications
1 11 (25.00%) Microsoft Certification
2 10 (22.73%) MCSE
3 9 (20.45%) MCSA
4 3 (6.82%) CCNA
4 3 (6.82%) Cisco Certification
4 3 (6.82%) Degree
5 1 (2.27%) Computer Science Degree
5 1 (2.27%) MCDST
5 1 (2.27%) MOS
Quality Assurance & Compliance
1 8 (18.18%) SLA
System Software
1 14 (31.82%) VMware Infrastructure
2 11 (25.00%) Active Directory
3 1 (2.27%) Hyper-V
3 1 (2.27%) ISA Server
3 1 (2.27%) XenApp
Systems Management
1 14 (31.82%) SCCM
2 1 (2.27%) SCOM
2 1 (2.27%) Systems Management Server (SMS)
Vendors
1 25 (56.82%) Microsoft
2 16 (36.36%) VMware
3 13 (29.55%) Citrix
4 12 (27.27%) Cisco
5 11 (25.00%) Avaya
5 11 (25.00%) Extreme Networks
5 11 (25.00%) Palo Alto
6 7 (15.91%) Oracle
7 5 (11.36%) SAP
8 2 (4.55%) IBM
9 1 (2.27%) CheckPoint
9 1 (2.27%) HP
9 1 (2.27%) Juniper