Period
to 17 October 2018

The median annual salary for a Support Analyst was £35,000 in advertised job vacancies in Milton Keynes during the 6 months to 17 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Buckinghamshire > Milton Keynes
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 75 88 86
Rank change year-on-year +13 -2 0
Permanent jobs requiring a Support Analyst 40 51 48
As % of all permanent IT jobs advertised in Milton Keynes 2.76% 3.05% 2.92%
As % of the Job Titles category 2.87% 3.17% 2.98%
Number of salaries quoted 36 51 36
Milton Keynes median annual salary £35,000 £32,500 £21,750
Median salary % change year-on-year +7.69% +49.43% -30.95%
10th Percentile £20,500 £21,500 £18,313
90th Percentile £52,500 £45,500 £29,750
Buckinghamshire median annual salary £29,000 £25,000 £23,500
% change year-on-year +16.00% +6.38% -25.40%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Milton Keynes
Permanent vacancies in Milton Keynes with a recognized job title 1,395 1,610 1,611
% of permanent IT jobs with a recognized job title 96.34% 96.29% 97.93%
Number of salaries quoted 1,118 1,222 1,397
Milton Keynes median annual salary £46,000 £44,000 £42,000
Median salary % change year-on-year +4.55% +4.76% +1.20%
10th Percentile £25,750 £26,250 £25,900
90th Percentile £65,000 £65,000 £61,350
Buckinghamshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Support Analyst
Job Vacancy Trend in Milton Keynes

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Support Analyst in Milton Keynes

Support Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Milton Keynes.

Salary trend for Support Analyst in Milton Keynes

Support Analyst
Salary Histogram in Milton Keynes

The salary distribution of IT jobs citing Support Analyst in Milton Keynes over the 6 months to 17 October 2018.

Salary histogram for Support Analyst in Milton Keynes

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Milton Keynes

For the 6 months to 17 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region featuring Support Analyst in the job title.

1 26 (65.00%) SQL
2 15 (37.50%) Problem-Solving
3 13 (32.50%) Microsoft
4 12 (30.00%) Finance
5 9 (22.50%) Computer Science
5 9 (22.50%) Remedy
5 9 (22.50%) Linux
5 9 (22.50%) Unix
5 9 (22.50%) Oracle
6 8 (20.00%) Java
6 8 (20.00%) Active Directory
7 6 (15.00%) Analytical Skills
7 6 (15.00%) VoIP
7 6 (15.00%) Windows
8 5 (12.50%) .NET
8 5 (12.50%) Banking
9 4 (10.00%) Content Management
9 4 (10.00%) WebSphere
9 4 (10.00%) Office 365
9 4 (10.00%) Mentoring
9 4 (10.00%) IBM
9 4 (10.00%) Internet
9 4 (10.00%) Migration
9 4 (10.00%) Workflow
9 4 (10.00%) Change Management
9 4 (10.00%) JavaScript
9 4 (10.00%) PL/SQL
9 4 (10.00%) ATM
10 3 (7.50%) SharePoint
10 3 (7.50%) SQL Server

Support Analyst Skill Set
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.00%) WebSphere
2 3 (7.50%) SharePoint
3 1 (2.50%) CMS
3 1 (2.50%) Documentum
3 1 (2.50%) IIS
Applications
1 2 (5.00%) Microsoft Office
2 1 (2.50%) Microsoft Excel
2 1 (2.50%) Microsoft PowerPoint
Business Applications
1 1 (2.50%) Dynamics CRM
Cloud Services
1 4 (10.00%) Office 365
2 1 (2.50%) Microsoft Azure
Communications & Networking
1 6 (15.00%) VoIP
2 4 (10.00%) ATM
2 4 (10.00%) Internet
3 2 (5.00%) LAN
3 2 (5.00%) WAN
4 1 (2.50%) Firewall
4 1 (2.50%) Intrusion Detection
4 1 (2.50%) Network Security
Database & Business Intelligence
1 3 (7.50%) SQL Server
2 2 (5.00%) DB2
2 2 (5.00%) Easytrieve
3 1 (2.50%) Big Data
3 1 (2.50%) Oracle Database
3 1 (2.50%) PowerCenter
3 1 (2.50%) Relational Database
3 1 (2.50%) SQL Server 2012
Development Applications
1 2 (5.00%) Visual Studio Team System
2 1 (2.50%) Oracle Forms
General
1 12 (30.00%) Finance
2 5 (12.50%) Banking
3 2 (5.00%) Automotive
3 2 (5.00%) Publishing
4 1 (2.50%) Back Office
4 1 (2.50%) Electronics
4 1 (2.50%) Marketing
Libraries, Frameworks & Software Standards
1 5 (12.50%) .NET
2 3 (7.50%) Java EE
2 3 (7.50%) JSP
2 3 (7.50%) XML
3 1 (2.50%) ActiveMQ
3 1 (2.50%) HTML
3 1 (2.50%) Rendezvous
3 1 (2.50%) Spring
Miscellaneous
1 9 (22.50%) Computer Science
2 6 (15.00%) Analytical Skills
3 2 (5.00%) Fat Client
3 2 (5.00%) Thin Client
4 1 (2.50%) Clustering
4 1 (2.50%) Foreign Exchange (FX)
4 1 (2.50%) Mainframe
Operating Systems
1 9 (22.50%) Linux
1 9 (22.50%) Unix
2 6 (15.00%) Windows
3 3 (7.50%) Windows Server
4 2 (5.00%) Windows 10
4 2 (5.00%) Windows 7
4 2 (5.00%) Windows Server 2012
5 1 (2.50%) Windows Server 2008
Processes & Methodologies
1 15 (37.50%) Problem-Solving
2 4 (10.00%) Change Management
2 4 (10.00%) Content Management
2 4 (10.00%) Mentoring
2 4 (10.00%) Migration
2 4 (10.00%) Workflow
3 3 (7.50%) Document Management
3 3 (7.50%) Enterprise Content Management
3 3 (7.50%) Image Processing
3 3 (7.50%) Incident Management
3 3 (7.50%) Service Management
3 3 (7.50%) Unit Testing
4 2 (5.00%) ITIL
4 2 (5.00%) Performance Tuning
4 2 (5.00%) Records Management
5 1 (2.50%) Contact Management
5 1 (2.50%) CRM
5 1 (2.50%) Data Modelling
5 1 (2.50%) E-Commerce
5 1 (2.50%) Regression Testing
Programming Languages
1 26 (65.00%) SQL
2 8 (20.00%) Java
3 4 (10.00%) JavaScript
3 4 (10.00%) PL/SQL
4 2 (5.00%) COBOL
4 2 (5.00%) JCL
5 1 (2.50%) T-SQL
Qualifications
1 1 (2.50%) CEH
1 1 (2.50%) Computer Science Degree
1 1 (2.50%) Degree
1 1 (2.50%) GCIH
1 1 (2.50%) GSEC
1 1 (2.50%) Microsoft Certification
1 1 (2.50%) SC Cleared
1 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 8 (20.00%) Active Directory
2 2 (5.00%) Hyper-V
2 2 (5.00%) Terminal Services
Systems Management
1 3 (7.50%) Control-M
2 1 (2.50%) CA Spectrum
2 1 (2.50%) Failover Clustering
2 1 (2.50%) Microsoft Clustering
Vendors
1 13 (32.50%) Microsoft
2 9 (22.50%) Oracle
2 9 (22.50%) Remedy
3 4 (10.00%) IBM
4 3 (7.50%) Fujitsu
4 3 (7.50%) Kofax
5 1 (2.50%) CA
5 1 (2.50%) F5
5 1 (2.50%) Informatica
5 1 (2.50%) Micro Focus
5 1 (2.50%) OpenText
5 1 (2.50%) TIBCO