Customer Service Jobs in Burton-upon-Trent

Customer Service
Staffordshire > Burton-upon-Trent

The following table provides summary statistics for permanent job vacancies advertised in Burton-upon-Trent with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 15 19 18
Rank change year-on-year +4 -1 -7
Permanent jobs citing Customer Service 5 1 7
As % of all permanent jobs advertised in Burton-upon-Trent 7.94% 1.75% 8.43%
As % of the Processes & Methodologies category 8.93% 1.79% 8.64%
Number of salaries quoted 1 1 7
10th Percentile - - £20,600
25th Percentile £26,250 £56,250 £22,500
Median annual salary (50th Percentile) £27,500 £57,500 £24,000
Median % change year-on-year -52.17% +139.58% -12.73%
75th Percentile £28,750 £58,750 -
90th Percentile - - £24,300
Staffordshire median annual salary £24,750 £30,500 £24,000
% change year-on-year -18.85% +27.08% +6.67%

All Process and Methodology Skills
Burton-upon-Trent

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Burton-upon-Trent with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 56 56 81
As % of all permanent jobs advertised in Burton-upon-Trent 88.89% 98.25% 97.59%
Number of salaries quoted 46 47 81
10th Percentile £25,125 £29,300 £24,000
25th Percentile £50,000 £45,625 £33,500
Median annual salary (50th Percentile) £60,000 £55,000 £42,500
Median % change year-on-year +9.09% +29.41% +44.07%
75th Percentile £69,375 £62,500 £62,500
90th Percentile £100,000 £65,350 £65,000
Staffordshire median annual salary £40,000 £45,000 £45,000
% change year-on-year -11.11% - +14.23%

Customer Service
Job Vacancy Trend in Burton-upon-Trent

Job postings citing Customer Service as a proportion of all IT jobs advertised in Burton-upon-Trent.

Job vacancy trend for Customer Service in Burton-upon-Trent

Customer Service
Salary Trend in Burton-upon-Trent

3-month moving average salary quoted in jobs citing Customer Service in Burton-upon-Trent.

Salary trend for Customer Service in Burton-upon-Trent

Customer Service
Co-occurring Skills and Capabilities in Burton-upon-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (80.00%) Microsoft Office
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) SSH
1 1 (20.00%) TCP/IP
General
1 5 (100.00%) Analytical Skills
1 5 (100.00%) Social Skills
2 4 (80.00%) Influencing Skills
2 4 (80.00%) Organisational Skills
3 1 (20.00%) Games
Job Titles
1 5 (100.00%) Analyst
2 4 (80.00%) Product Analyst
2 4 (80.00%) Sales Analyst
3 1 (20.00%) Problem Analyst
Miscellaneous
1 1 (20.00%) Management Information System
Operating Systems
1 1 (20.00%) Linux
Processes & Methodologies
1 4 (80.00%) Continuous Improvement
1 4 (80.00%) Customer Requirements
1 4 (80.00%) Mathematics
1 4 (80.00%) Problem-Solving
2 1 (20.00%) Analytical Thinking
2 1 (20.00%) Product Management
2 1 (20.00%) Root Cause Analysis
Programming Languages
1 1 (20.00%) C
1 1 (20.00%) C++
1 1 (20.00%) Java
1 1 (20.00%) Perl
1 1 (20.00%) SQL
Qualifications
1 4 (80.00%) Degree