Period
to 19 November 2017

The median annual salary for a 2nd Line Support Engineer was £26,000 in advertised job vacancies in Cambridgeshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
East of England > Cambridgeshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 167 162 184
Rank change year-on-year -5 +22 +12
Permanent jobs requiring a 2nd Line Support Engineer 43 16 7
As % of all permanent IT jobs advertised in Cambridgeshire 1.04% 0.46% 0.17%
As % of the Job Titles category 1.07% 0.48% 0.18%
Number of salaries quoted 32 11 8
Cambridgeshire median annual salary £26,000 £23,500 £23,000
Median salary % change year-on-year +10.64% +2.17% -8.00%
10th Percentile £24,750 £19,250 £20,125
90th Percentile £33,750 £28,250 £32,175
East of England median annual salary £27,000 £26,500 £27,500
% change year-on-year +1.89% -3.64% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4028 3365 3990
% of permanent IT jobs with a recognized job title 97.04% 97.20% 96.14%
Number of salaries quoted 3092 2795 3436
Cambridgeshire median annual salary £47,500 £45,000 £43,000
Median salary % change year-on-year +5.56% +4.65% +7.50%
10th Percentile £27,500 £26,250 £27,188
90th Percentile £70,000 £65,000 £62,500
East of England median annual salary £45,000 £45,000 £43,750
% change year-on-year - +2.86% +2.94%

2nd Line Support Engineer
Job Vacancy Trend in Cambridgeshire

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for 2nd Line Support Engineer in Cambridgeshire

2nd Line Support Engineer
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cambridgeshire.

Salary trend for 2nd Line Support Engineer in Cambridgeshire

2nd Line Support Engineer
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing 2nd Line Support Engineer in Cambridgeshire over the 6 months to 19 November 2017.

Salary histogram for 2nd Line Support Engineer in Cambridgeshire

2nd Line Support Engineer
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Cambridgeshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -19 17 £32,500 +26.21% 1
St Neots - 13 £26,000 -
Huntingdon +16 1 £32,000 +52.38%
2nd Line Support Engineer
East of England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 19 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring 2nd Line Support Engineer in the job title.

1 40 (93.02%) Microsoft
2 35 (81.40%) SAP
2 35 (81.40%) Business Intelligence
2 35 (81.40%) Electronics
2 35 (81.40%) Telecoms
2 35 (81.40%) Finance
2 35 (81.40%) Manufacturing
2 35 (81.40%) Programme Management
2 35 (81.40%) Digital Marketing
2 35 (81.40%) Marketing
2 35 (81.40%) Continuous Improvement
3 34 (79.07%) Mentoring
4 28 (65.12%) Active Directory
5 25 (58.14%) Service Delivery
6 24 (55.81%) Asset Management
7 12 (27.91%) SAN
7 12 (27.91%) SQL
7 12 (27.91%) .NET
8 7 (16.28%) Windows
9 5 (11.63%) Windows Server
10 4 (9.30%) Windows 10
10 4 (9.30%) Windows 7
11 3 (6.98%) Hyper-V
12 2 (4.65%) Windows Server 2008
12 2 (4.65%) SCCM
12 2 (4.65%) Office 365
12 2 (4.65%) MS Exchange
12 2 (4.65%) Microsoft Office
12 2 (4.65%) ITIL
12 2 (4.65%) VMware

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.65%) MS Exchange
Applications
1 2 (4.65%) Microsoft Office
Cloud Services
1 2 (4.65%) Office 365
Communications & Networking
1 12 (27.91%) SAN
2 2 (4.65%) Firewall
3 1 (2.33%) IP Telephony
Database & Business Intelligence
1 1 (2.33%) Geospatial Data
1 1 (2.33%) GIS
General
1 35 (81.40%) Electronics
1 35 (81.40%) Finance
1 35 (81.40%) Manufacturing
1 35 (81.40%) Marketing
1 35 (81.40%) Telecoms
Libraries, Frameworks & Software Standards
1 12 (27.91%) .NET
Miscellaneous
1 1 (2.33%) Management Information System
Operating Systems
1 7 (16.28%) Windows
2 5 (11.63%) Windows Server
3 4 (9.30%) Windows 10
3 4 (9.30%) Windows 7
4 2 (4.65%) Windows Server 2008
5 1 (2.33%) Android
5 1 (2.33%) Linux
5 1 (2.33%) Windows Server 2012
Processes & Methodologies
1 35 (81.40%) Business Intelligence
1 35 (81.40%) Continuous Improvement
1 35 (81.40%) Digital Marketing
1 35 (81.40%) Programme Management
2 34 (79.07%) Mentoring
3 25 (58.14%) Service Delivery
4 24 (55.81%) Asset Management
5 2 (4.65%) ITIL
6 1 (2.33%) Configuration Management
6 1 (2.33%) Line Management
6 1 (2.33%) Requirements Analysis
6 1 (2.33%) Service Management
Programming Languages
1 12 (27.91%) SQL
2 1 (2.33%) C
Qualifications
1 1 (2.33%) DV Cleared
1 1 (2.33%) ITIL Foundation Certificate
1 1 (2.33%) Security Cleared
System Software
1 28 (65.12%) Active Directory
2 3 (6.98%) Hyper-V
Systems Management
1 2 (4.65%) SCCM
Vendors
1 40 (93.02%) Microsoft
2 35 (81.40%) SAP
3 2 (4.65%) VMware
4 1 (2.33%) Apple
4 1 (2.33%) HP
4 1 (2.33%) ProCurve
4 1 (2.33%) WatchGuard