Period
to 22 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
East of England > Cambridgeshire
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 104 131 111
Rank change year-on-year +27 -20 -12
Permanent jobs citing Service Delivery 102 75 93
As % of all permanent IT jobs advertised in Cambridgeshire 2.53% 1.99% 2.34%
As % of the Processes & Methodologies category 2.73% 2.21% 2.60%
Number of salaries quoted 77 65 49
Cambridgeshire median annual salary £42,000 £34,000 £40,000
Median salary % change year-on-year +23.53% -15.00% -7.51%
10th Percentile £21,500 £24,750 £27,400
90th Percentile £58,825 £65,000 £65,250
East of England median annual salary £42,500 £45,000 £47,500
% change year-on-year -5.56% -5.26% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 3,738 3,391 3,576
As % of all permanent IT jobs advertised in Cambridgeshire 92.55% 89.83% 89.83%
Number of salaries quoted 2,391 2,589 2,873
Cambridgeshire median annual salary £45,000 £45,000 £45,000
10th Percentile £27,000 £27,000 £27,500
90th Percentile £67,500 £70,000 £65,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Service Delivery
Job Vacancy Trend in Cambridgeshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Delivery in Cambridgeshire

Service Delivery
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridgeshire.

Salary trend for Service Delivery in Cambridgeshire

Service Delivery
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Service Delivery in Cambridgeshire over the 6 months to 22 July 2018.

Salary histogram for Service Delivery in Cambridgeshire

Service Delivery
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -7 41 £39,750 +17.78% 5
Cambridge +19 34 £42,000 -16.00% 4
St Neots -2 13 £37,500 +44.23%
Service Delivery
East of England

For the 6 months to 22 July 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for Service Delivery.

1 51 (50.00%) Windows
2 43 (42.16%) ITIL
3 37 (36.27%) SLA
4 34 (33.33%) Microsoft
5 31 (30.39%) VMware
6 26 (25.49%) Windows Server 2008
7 25 (24.51%) Office 365
7 25 (24.51%) Incident Management
7 25 (24.51%) Business Intelligence
7 25 (24.51%) Citrix
8 23 (22.55%) HP
8 23 (22.55%) Hyper-V
9 22 (21.57%) NetApp
10 20 (19.61%) Microsoft Certification
10 20 (19.61%) MCSE
11 18 (17.65%) Active Directory
11 18 (17.65%) Retail
11 18 (17.65%) VMware Infrastructure
12 17 (16.67%) Microsoft Azure
12 17 (16.67%) Problem Management
12 17 (16.67%) Problem-Solving
12 17 (16.67%) Linux
13 16 (15.69%) Citrix Certification
13 16 (15.69%) Windows Server
13 16 (15.69%) Windows Server 2012
14 14 (13.73%) Microsoft Excel
14 14 (13.73%) VMware Certified Professional (VCP)
14 14 (13.73%) Change Management
15 13 (12.75%) NetBackup
15 13 (12.75%) MS Exchange

Service Delivery
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (12.75%) MS Exchange
Applications
1 14 (13.73%) Microsoft Excel
2 7 (6.86%) Microsoft Office
3 6 (5.88%) Microsoft Project
4 4 (3.92%) Acrobat
4 4 (3.92%) Microsoft PowerPoint
4 4 (3.92%) MS Visio
Business Applications
1 4 (3.92%) Remedy ITSM
2 2 (1.96%) SAP SD
3 1 (0.98%) Dynamics AX
3 1 (0.98%) NetSuite
Cloud Services
1 25 (24.51%) Office 365
2 17 (16.67%) Microsoft Azure
3 13 (12.75%) Amazon AWS
4 5 (4.90%) SaaS
5 4 (3.92%) Azure Data Factory
6 1 (0.98%) IaaS
6 1 (0.98%) PaaS
Communications & Networking
1 13 (12.75%) Remote Desktop
1 13 (12.75%) SAN
2 6 (5.88%) DHCP
2 6 (5.88%) DNS
3 4 (3.92%) Internet
3 4 (3.92%) VPN
3 4 (3.92%) WebEx
4 3 (2.94%) Firewall
4 3 (2.94%) Intranet
4 3 (2.94%) Junos
4 3 (2.94%) NetScaler
4 3 (2.94%) Network Security
4 3 (2.94%) TCP/IP
5 1 (0.98%) SMS
5 1 (0.98%) VoIP
Database & Business Intelligence
1 11 (10.78%) Data Warehouse
2 4 (3.92%) Microsoft Power View
2 4 (3.92%) Power BI
2 4 (3.92%) PowerPivot
2 4 (3.92%) SQL Server
2 4 (3.92%) SQL Server Analysis Services
2 4 (3.92%) SQL Server Integration Services
2 4 (3.92%) SQL Server Reporting Services
Development Applications
1 2 (1.96%) JIRA
General
1 18 (17.65%) Retail
2 12 (11.76%) Finance
3 6 (5.88%) Electronics
3 6 (5.88%) Manufacturing
3 6 (5.88%) Marketing
3 6 (5.88%) Telecoms
Job Titles
1 24 (23.53%) Analyst
2 16 (15.69%) 3rd Line Engineer
3 10 (9.80%) 3rd Line Support
3 10 (9.80%) Support Engineer
4 8 (7.84%) Service Desk Team Leader
4 8 (7.84%) Team Leader
5 7 (6.86%) 3rd Line Support Engineer
6 6 (5.88%) Service Analyst
7 5 (4.90%) Architect
7 5 (4.90%) Backup Engineer
7 5 (4.90%) Delivery Manager
7 5 (4.90%) Disaster Recovery Engineer
7 5 (4.90%) Service Manager
8 4 (3.92%) 2nd Line Support
8 4 (3.92%) Business Intelligence Architect
8 4 (3.92%) Exchange Engineer
8 4 (3.92%) Services Delivery Manager
8 4 (3.92%) Wintel Engineer
9 3 (2.94%) Administrator
9 3 (2.94%) Network Security Engineer
Libraries, Frameworks & Software Standards
1 4 (3.92%) .NET
1 4 (3.92%) CSS
2 3 (2.94%) J2EE
3 1 (0.98%) ASP.NET
Miscellaneous
1 8 (7.84%) Analytical Skills
2 7 (6.86%) Data Centre
2 7 (6.86%) Management Information System
2 7 (6.86%) NHS
3 6 (5.88%) EMC VNX
3 6 (5.88%) Enterprise Storage
4 5 (4.90%) Computer Science
4 5 (4.90%) Driving Licence
4 5 (4.90%) Replication
5 4 (3.92%) iPad
6 3 (2.94%) Self-Motivation
7 1 (0.98%) CMDB
7 1 (0.98%) FMCG
Operating Systems
1 51 (50.00%) Windows
2 26 (25.49%) Windows Server 2008
3 17 (16.67%) Linux
4 16 (15.69%) Windows Server
4 16 (15.69%) Windows Server 2012
5 11 (10.78%) Windows 10
5 11 (10.78%) Windows 7
6 6 (5.88%) Unix
7 5 (4.90%) Mac OS
8 4 (3.92%) Windows 2000
8 4 (3.92%) Windows XP
9 1 (0.98%) Android
Processes & Methodologies
1 43 (42.16%) ITIL
2 25 (24.51%) Business Intelligence
2 25 (24.51%) Incident Management
3 17 (16.67%) Problem Management
3 17 (16.67%) Problem-Solving
4 14 (13.73%) Change Management
5 13 (12.75%) Load Balancing
6 12 (11.76%) Continuous Improvement
6 12 (11.76%) Mentoring
7 9 (8.82%) Cybersecurity
7 9 (8.82%) Line Management
8 8 (7.84%) ITSM
8 8 (7.84%) Service Management
9 7 (6.86%) Asset Management
9 7 (6.86%) Configuration Management
9 7 (6.86%) Server Patching
9 7 (6.86%) Stakeholder Management
10 6 (5.88%) Performance Optimisation
10 6 (5.88%) Server Virtualisation
10 6 (5.88%) Service Delivery Management
Programming Languages
1 13 (12.75%) PowerShell
2 9 (8.82%) Perl
3 4 (3.92%) C#
4 3 (2.94%) Java
4 3 (2.94%) Python
4 3 (2.94%) SQL
4 3 (2.94%) VB.NET
Qualifications
1 20 (19.61%) MCSE
1 20 (19.61%) Microsoft Certification
2 16 (15.69%) Citrix Certification
3 14 (13.73%) VMware Certified Professional (VCP)
4 13 (12.75%) CCA
5 9 (8.82%) ITIL Foundation Certificate
6 8 (7.84%) Degree
7 7 (6.86%) MCP
8 6 (5.88%) Security Cleared
9 4 (3.92%) SC Cleared
10 3 (2.94%) JNCIE
10 3 (2.94%) MCITP
11 2 (1.96%) Computer Science Degree
11 2 (1.96%) ITIL Certification
12 1 (0.98%) Numerate Degree
Quality Assurance & Compliance
1 37 (36.27%) SLA
2 8 (7.84%) QA
3 7 (6.86%) PMO
4 1 (0.98%) GDPR
4 1 (0.98%) ISO/IEC 20000
4 1 (0.98%) ISO/IEC 27001
System Software
1 23 (22.55%) Hyper-V
2 18 (17.65%) Active Directory
2 18 (17.65%) VMware Infrastructure
3 9 (8.82%) XenApp
3 9 (8.82%) XenDesktop
4 3 (2.94%) Terminal Services
4 3 (2.94%) VMware ESXi
4 3 (2.94%) XenServer
5 1 (0.98%) BitLocker
Systems Management
1 13 (12.75%) NetBackup
2 11 (10.78%) Backup Exec
3 6 (5.88%) EMC NetWorker
4 5 (4.90%) Systems Management Server (SMS)
5 4 (3.92%) Microsoft Intune
5 4 (3.92%) ServiceCenter
6 1 (0.98%) vRealize
6 1 (0.98%) vRealize Orchestrator
Vendors
1 34 (33.33%) Microsoft
2 31 (30.39%) VMware
3 25 (24.51%) Citrix
4 23 (22.55%) HP
5 22 (21.57%) NetApp
6 12 (11.76%) EMC
7 11 (10.78%) Veeam
8 9 (8.82%) Qualys
9 8 (7.84%) SAP
10 6 (5.88%) 3PAR
11 5 (4.90%) CommVault
11 5 (4.90%) ServiceNow
11 5 (4.90%) Zerto
12 4 (3.92%) Adobe
12 4 (3.92%) Bomgar
12 4 (3.92%) Ivanti
12 4 (3.92%) MobileIron
12 4 (3.92%) Peregrine
12 4 (3.92%) Remedy
13 3 (2.94%) Cisco