Period
to 19 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 April 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
East of England > Cambridgeshire
6 months to
19 Apr 2018
Same period 2017 Same period 2016
Rank 120 114 103
Rank change year-on-year -6 -11 -24
Permanent jobs citing Service Delivery 113 71 103
As % of all permanent IT jobs advertised in Cambridgeshire 2.47% 2.07% 2.51%
As % of the Processes & Methodologies category 2.66% 2.31% 2.79%
Number of salaries quoted 114 62 67
Cambridgeshire median annual salary £37,500 £40,000 £45,000
Median salary % change year-on-year -6.25% -11.11% +5.88%
10th Percentile £19,000 £26,250 £28,750
90th Percentile £47,640 £81,750 £71,000
East of England median annual salary £42,500 £45,000 £49,000
% change year-on-year -5.56% -8.16% +7.93%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 4,251 3,070 3,686
As % of all permanent IT jobs advertised in Cambridgeshire 92.80% 89.43% 89.73%
Number of salaries quoted 2,924 2,431 2,925
Cambridgeshire median annual salary £47,500 £45,000 £43,000
Median salary % change year-on-year +5.56% +4.65% +1.18%
10th Percentile £28,825 £27,500 £28,750
90th Percentile £67,500 £65,000 £63,750
East of England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +2.27%

Service Delivery
Job Vacancy Trend in Cambridgeshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Delivery in Cambridgeshire

Service Delivery
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridgeshire.

Salary trend for Service Delivery in Cambridgeshire

Service Delivery
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Service Delivery in Cambridgeshire over the 6 months to 19 April 2018.

Salary histogram for Service Delivery in Cambridgeshire

Service Delivery
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 6 months to 19 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -26 43 £42,000 -16.00% 6
Peterborough -3 34 £37,500 +11.11% 8
St Neots 0 23 £20,000 -61.90%
Huntingdon -4 8 £32,500 +18.18%
Service Delivery
East of England

For the 6 months to 19 April 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for Service Delivery.

1 49 (43.36%) Windows
2 48 (42.48%) Microsoft
3 37 (32.74%) Active Directory
4 33 (29.20%) VMware
5 32 (28.32%) ITIL
6 29 (25.66%) Problem-Solving
7 28 (24.78%) Windows Server
7 28 (24.78%) SLA
8 27 (23.89%) Hyper-V
9 21 (18.58%) Business Intelligence
9 21 (18.58%) Office 365
10 20 (17.70%) Windows Server 2012
10 20 (17.70%) VMware Infrastructure
11 19 (16.81%) Windows Server 2008
11 19 (16.81%) Analytical Skills
11 19 (16.81%) Citrix
11 19 (16.81%) Incident Management
12 16 (14.16%) PowerShell
12 16 (14.16%) Security Cleared
13 15 (13.27%) SC Cleared
13 15 (13.27%) Service Delivery Management
13 15 (13.27%) Finance
14 14 (12.39%) Change Management
14 14 (12.39%) Management Information System
14 14 (12.39%) DNS
14 14 (12.39%) MS Exchange
15 13 (11.50%) NetApp
16 12 (10.62%) SAP
16 12 (10.62%) Microsoft Office
16 12 (10.62%) Service Management

Service Delivery
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.39%) MS Exchange
2 9 (7.96%) SharePoint
3 3 (2.65%) Exchange Server 2013
4 1 (0.88%) Exchange Server 2010
Applications
1 12 (10.62%) Microsoft Office
2 4 (3.54%) Microsoft Excel
Business Applications
1 1 (0.88%) Dynamics AX
1 1 (0.88%) NetSuite
Cloud Services
1 21 (18.58%) Office 365
2 10 (8.85%) Microsoft Azure
3 9 (7.96%) Amazon AWS
4 7 (6.19%) SaaS
5 3 (2.65%) IaaS
5 3 (2.65%) PaaS
6 1 (0.88%) Google Cloud Platform
6 1 (0.88%) Serverless
Communications & Networking
1 14 (12.39%) DNS
2 10 (8.85%) SAN
3 8 (7.08%) FTP
4 6 (5.31%) DHCP
5 5 (4.42%) Remote Desktop
5 5 (4.42%) TCP/IP
6 4 (3.54%) Firewall
7 3 (2.65%) Junos
7 3 (2.65%) Network Security
8 2 (1.77%) Internet
8 2 (1.77%) LAN
8 2 (1.77%) VLAN
8 2 (1.77%) WAN
9 1 (0.88%) NetScaler
9 1 (0.88%) SMS
Database & Business Intelligence
1 8 (7.08%) GIS
1 8 (7.08%) SQL Server
1 8 (7.08%) SQL Server 2008
2 5 (4.42%) Geospatial Data
3 2 (1.77%) Data Warehouse
Development Applications
1 1 (0.88%) Git (software)
1 1 (0.88%) Visual Studio
1 1 (0.88%) Visual Studio Team System
General
1 15 (13.27%) Finance
2 11 (9.73%) Telecoms
3 10 (8.85%) Electronics
3 10 (8.85%) Manufacturing
3 10 (8.85%) Marketing
3 10 (8.85%) Retail
Job Titles
1 22 (19.47%) Support Engineer
2 21 (18.58%) Analyst
3 17 (15.04%) 3rd Line Support
4 12 (10.62%) 3rd Line Engineer
4 12 (10.62%) Delivery Manager
5 11 (9.73%) Service Manager
5 11 (9.73%) Services Delivery Manager
6 10 (8.85%) 3rd Line Support Engineer
7 9 (7.96%) 2nd Line Support
7 9 (7.96%) Infrastructure Engineer
7 9 (7.96%) Senior Infrastructure Engineer
7 9 (7.96%) Service Analyst
7 9 (7.96%) Service Desk Engineer
7 9 (7.96%) Service Desk Team Leader
7 9 (7.96%) Team Leader
8 8 (7.08%) Support Analyst
9 7 (6.19%) 3rd Line Support Analyst
10 6 (5.31%) IT Support
11 5 (4.42%) Service Desk Analyst
12 4 (3.54%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 9 (7.96%) .NET
2 7 (6.19%) J2EE
3 2 (1.77%) ASP.NET
Miscellaneous
1 19 (16.81%) Analytical Skills
2 14 (12.39%) Management Information System
3 11 (9.73%) Computer Science
4 9 (7.96%) Self-Motivation
5 8 (7.08%) Driving Licence
6 3 (2.65%) Data Centre
7 2 (1.77%) EMC VNX
7 2 (1.77%) NHS
8 1 (0.88%) Contactless
8 1 (0.88%) Enterprise Storage
8 1 (0.88%) Replication
Operating Systems
1 49 (43.36%) Windows
2 28 (24.78%) Windows Server
3 20 (17.70%) Windows Server 2012
4 19 (16.81%) Windows Server 2008
5 11 (9.73%) Linux
6 9 (7.96%) Windows 7
7 2 (1.77%) Android
7 2 (1.77%) Windows Vista
7 2 (1.77%) Windows XP
8 1 (0.88%) Unix
8 1 (0.88%) Windows 10
Processes & Methodologies
1 32 (28.32%) ITIL
2 29 (25.66%) Problem-Solving
3 21 (18.58%) Business Intelligence
4 19 (16.81%) Incident Management
5 15 (13.27%) Service Delivery Management
6 14 (12.39%) Change Management
7 12 (10.62%) Mentoring
7 12 (10.62%) Service Management
8 10 (8.85%) Digital Marketing
8 10 (8.85%) Problem Management
8 10 (8.85%) Programme Management
8 10 (8.85%) Project Management
9 9 (7.96%) Asset Management
9 9 (7.96%) Line Management
10 8 (7.08%) Hardware Maintenance
10 8 (7.08%) Information Security
10 8 (7.08%) Load Balancing
11 7 (6.19%) Continuous Improvement
11 7 (6.19%) Identity Access Management
11 7 (6.19%) Software Engineering
Programming Languages
1 16 (14.16%) PowerShell
2 9 (7.96%) C#
2 9 (7.96%) SQL
3 7 (6.19%) Java
3 7 (6.19%) VB.NET
4 4 (3.54%) Perl
5 3 (2.65%) Python
Qualifications
1 16 (14.16%) Security Cleared
2 15 (13.27%) SC Cleared
3 11 (9.73%) Degree
4 9 (7.96%) Citrix Certification
4 9 (7.96%) MCSE
4 9 (7.96%) Microsoft Certification
4 9 (7.96%) VMware Certified Professional (VCP)
5 8 (7.08%) CCA
6 5 (4.42%) DV Cleared
7 4 (3.54%) Computer Science Degree
7 4 (3.54%) ITIL Certification
8 3 (2.65%) ITIL Foundation Certificate
8 3 (2.65%) JNCIE
8 3 (2.65%) MCP
9 2 (1.77%) Numerate Degree
9 2 (1.77%) PRINCE2 Certification
10 1 (0.88%) CCNA
10 1 (0.88%) Cisco Certification
10 1 (0.88%) MCITP
Quality Assurance & Compliance
1 28 (24.78%) SLA
2 9 (7.96%) QA
3 3 (2.65%) PMO
4 2 (1.77%) ISO/IEC 27001
5 1 (0.88%) ISO/IEC 20000
System Software
1 37 (32.74%) Active Directory
2 27 (23.89%) Hyper-V
3 20 (17.70%) VMware Infrastructure
4 5 (4.42%) XenApp
4 5 (4.42%) XenDesktop
5 2 (1.77%) BitLocker
6 1 (0.88%) Terminal Services
6 1 (0.88%) VMware ESXi
6 1 (0.88%) XenServer
Systems Management
1 8 (7.08%) NetBackup
2 2 (1.77%) Backup Exec
2 2 (1.77%) Systems Management Server (SMS)
3 1 (0.88%) EMC NetWorker
3 1 (0.88%) vRealize
Vendors
1 48 (42.48%) Microsoft
2 33 (29.20%) VMware
3 19 (16.81%) Citrix
4 13 (11.50%) NetApp
5 12 (10.62%) SAP
6 10 (8.85%) HP
7 5 (4.42%) Cisco
7 5 (4.42%) ESRI
8 3 (2.65%) EMC
8 3 (2.65%) Ivanti
9 2 (1.77%) 3PAR
9 2 (1.77%) Juniper
9 2 (1.77%) Veeam
10 1 (0.88%) Capita
10 1 (0.88%) CommVault
10 1 (0.88%) Google
10 1 (0.88%) JD Edwards
10 1 (0.88%) Riverbed
10 1 (0.88%) Zerto