Period
to 21 January 2019

The median annual salary for a 2nd Line Support Engineer was £27,500 in advertised job vacancies in Cambridge during the 6 months to 21 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Cambridgeshire > Cambridge
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 133 174 135
Rank change year-on-year +41 -39 +26
Permanent jobs requiring a 2nd Line Support Engineer 9 7 9
As % of all permanent IT jobs advertised in Cambridge 0.43% 0.22% 0.41%
As % of the Job Titles category 0.45% 0.23% 0.42%
Number of salaries quoted 9 6 8
Cambridge median annual salary £27,500 £29,750 £26,000
Median salary % change year-on-year -7.56% +14.42% +4.00%
10th Percentile £24,816 £24,000 £22,425
90th Percentile £30,300 £34,375 £28,400
Cambridgeshire median annual salary £27,500 £26,000 £23,500
% change year-on-year +5.77% +10.64% +8.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 2,014 3,019 2,147
% of permanent IT jobs with a recognized job title 96.97% 97.01% 97.41%
Number of salaries quoted 1,512 2,241 1,817
Cambridge median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% +1.69%
10th Percentile £30,275 £29,750 £26,250
90th Percentile £71,250 £71,250 £66,250
Cambridgeshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +5.88%

2nd Line Support Engineer
Job Vacancy Trend in Cambridge

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for 2nd Line Support Engineer in Cambridge

2nd Line Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cambridge.

Salary trend for 2nd Line Support Engineer in Cambridge

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 21 January 2019, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring 2nd Line Support Engineer in the job title.

1 9 (100.00%) Windows
2 7 (77.78%) Windows Server 2012
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows 10
2 7 (77.78%) Active Directory
3 6 (66.67%) Microsoft
3 6 (66.67%) Firewall
3 6 (66.67%) Windows 7
4 5 (55.56%) Microsoft Office
4 5 (55.56%) WatchGuard
4 5 (55.56%) ProCurve
4 5 (55.56%) Mitel
4 5 (55.56%) IP Telephony
4 5 (55.56%) Management Information System
4 5 (55.56%) Publishing
4 5 (55.56%) Service Management
4 5 (55.56%) Intranet
4 5 (55.56%) HP
5 3 (33.33%) MS Exchange
6 2 (22.22%) Exchange Server 2013
6 2 (22.22%) Exchange Server 2010
6 2 (22.22%) Office 365
7 1 (11.11%) Ubuntu
7 1 (11.11%) Life Science
7 1 (11.11%) Analytical Skills
7 1 (11.11%) Driving Licence
7 1 (11.11%) Windows Server
7 1 (11.11%) IT Strategy
7 1 (11.11%) Collaborative Working
7 1 (11.11%) LAN

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) MS Exchange
2 2 (22.22%) Exchange Server 2010
2 2 (22.22%) Exchange Server 2013
Applications
1 5 (55.56%) Microsoft Office
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 6 (66.67%) Firewall
2 5 (55.56%) Intranet
2 5 (55.56%) IP Telephony
3 1 (11.11%) LAN
3 1 (11.11%) TCP/IP
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 5 (55.56%) Publishing
Miscellaneous
1 5 (55.56%) Management Information System
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Driving Licence
2 1 (11.11%) Life Science
Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Windows 10
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows Server 2012
3 6 (66.67%) Windows 7
4 1 (11.11%) Linux
4 1 (11.11%) Ubuntu
4 1 (11.11%) Windows Server
Processes & Methodologies
1 5 (55.56%) Service Management
2 1 (11.11%) Collaborative Working
2 1 (11.11%) IT Strategy
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 1 (11.11%) CCNA
1 1 (11.11%) Cisco Certification
System Software
1 7 (77.78%) Active Directory
Systems Management
1 1 (11.11%) Norton AntiVirus
Vendors
1 6 (66.67%) Microsoft
2 5 (55.56%) HP
2 5 (55.56%) Mitel
2 5 (55.56%) ProCurve
2 5 (55.56%) WatchGuard
3 1 (11.11%) Cisco
3 1 (11.11%) Symantec