Period
to 11 December 2019

The median annual salary for a 2nd Line Support Engineer was £29,000 in advertised job vacancies in Cambridge during the 6 months to 11 December 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Cambridgeshire > Cambridge
6 months to
11 Dec 2019
Same period 2018 Same period 2017
Rank 116 131 166
Rank change year-on-year +15 +35 -28
Permanent jobs requiring a 2nd Line Support Engineer 2 9 15
As % of all permanent IT jobs advertised in Cambridge 0.14% 0.45% 0.47%
As % of the Job Titles category 0.15% 0.47% 0.48%
Number of salaries quoted 2 9 10
Cambridge median annual salary £29,000 £27,500 £32,500
Median salary % change year-on-year +5.45% -15.38% +25.00%
10th Percentile £27,500 £24,816 £24,400
90th Percentile £30,500 £30,300 £33,875
Cambridgeshire median annual salary £25,500 £27,500 £26,000
% change year-on-year -7.27% +5.77% +10.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 1,374 1,934 3,113
% of permanent IT jobs with a recognized job title 96.02% 96.65% 97.40%
Number of salaries quoted 827 1,498 2,365
Cambridge median annual salary £50,000 £50,000 £50,000
10th Percentile £28,500 £30,213 £29,000
90th Percentile £71,250 £75,000 £71,250
Cambridgeshire median annual salary £47,500 £47,500 £47,500

2nd Line Support Engineer
Job Vacancy Trend in Cambridge

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for 2nd Line Support Engineer in Cambridge

2nd Line Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cambridge.

Salary trend for 2nd Line Support Engineer in Cambridge

2nd Line Support Engineer Skill Set
Top 18 Co-occurring IT Skills in Cambridge

For the 6 months to 11 December 2019, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring 2nd Line Support Engineer in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) HP
1 2 (100.00%) Firewall
1 2 (100.00%) VMware
1 2 (100.00%) HP Data Protector
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Hyper-V
1 2 (100.00%) Veeam
1 2 (100.00%) Office 365
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Windows Server
1 2 (100.00%) Infrastructure Engineering
1 2 (100.00%) Public Sector

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Office 365
Communications & Networking
1 2 (100.00%) Firewall
General
1 2 (100.00%) Public Sector
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Infrastructure Engineering
1 2 (100.00%) ITIL
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) Hyper-V
1 2 (100.00%) VMware Infrastructure
Systems Management
1 2 (100.00%) HP Data Protector
Vendors
1 2 (100.00%) HP
1 2 (100.00%) Microsoft
1 2 (100.00%) Veeam
1 2 (100.00%) VMware