The median annual salary for a 2nd Line Support was £26,250 in advertised job vacancies in Cambridgeshire during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Second Line Support
East of England / Cambridgeshire
Rank 119 125 115
Rank change year-on-year +6 -10  
Permanent jobs requiring a 2nd Line Support 8 13 13
As % of all permanent IT jobs advertised in Cambridgeshire 0.47% 0.60% 0.63%
As % of the Job Titles category 0.49% 0.61% 0.64%
Number of salaries quoted 4 13 13
Median salary £26,250 £29,000 £23,000
Median salary % change year-on-year -9.48% +26.08%  
90% offered a salary of more than £23,600 £20,500 £20,500
10% offered a salary of more than £27,500 £30,400 £32,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cambridgeshire
Permanent job vacancies with a job title containing a recognized job role 1641 2114 2020
As % of all permanent IT job vacancies advertised in Cambridgeshire 95.52% 97.42% 98.01%
Number of salaries quoted 1246 1654 1658
Median salary £45,000 £42,500 £43,500
Median salary % change year-on-year +5.88% -2.29%  
90% offered a salary of more than £28,000 £28,500 £27,000
10% offered a salary of more than £60,000 £62,500 £59,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Cambridgeshire

The job posting trend of jobs advertised in Cambridgeshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Cambridgeshire

2nd Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cambridgeshire.

Salary trend for 2nd Line Support in Cambridgeshire

2nd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +5 3 - - 1
Cambridge +7 2 £25,250 -15.83% 2
Huntingdon - 2 £27,500 -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 25 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring 2nd Line Support in the job title.

1 19 (86.36%) Windows
2 13 (59.09%) Microsoft
2 13 (59.09%) Active Directory
3 12 (54.55%) Windows Server
4 8 (36.36%) Windows 7
4 8 (36.36%) MS Exchange
5 6 (27.27%) MS Excel
5 6 (27.27%) MS Office
5 6 (27.27%) Cisco
5 6 (27.27%) Citrix
5 6 (27.27%) Firewall
5 6 (27.27%) Windows Server 2008
6 5 (22.73%) Windows 10
6 5 (22.73%) SLA
7 4 (18.18%) Microsoft Certification
7 4 (18.18%) ITIL
7 4 (18.18%) SQL Server
7 4 (18.18%) MCSE
7 4 (18.18%) Problem Management
7 4 (18.18%) Exchange Server 2007
7 4 (18.18%) Degree
7 4 (18.18%) VMware
7 4 (18.18%) Exchange Server 2010
7 4 (18.18%) Office 365
8 3 (13.64%) Windows 8
8 3 (13.64%) XenApp
8 3 (13.64%) Exchange Server 2013
8 3 (13.64%) Windows Server 2003
8 3 (13.64%) Project Management
8 3 (13.64%) MCITP

2nd Line Support Skill Set
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (36.36%) MS Exchange
2 4 (18.18%) Exchange Server 2007
2 4 (18.18%) Exchange Server 2010
3 3 (13.64%) Exchange Server 2013
4 1 (4.55%) SharePoint
4 1 (4.55%) SharePoint 2013
Applications
1 6 (27.27%) MS Excel
1 6 (27.27%) MS Office
Cloud Services
1 4 (18.18%) Office 365
Communications & Networking
1 6 (27.27%) Firewall
2 3 (13.64%) SAN
3 2 (9.09%) Cisco ASA
3 2 (9.09%) Cisco IOS
3 2 (9.09%) Cisco PIX
3 2 (9.09%) Internet
3 2 (9.09%) Wi-Fi
4 1 (4.55%) DNS
4 1 (4.55%) TCP/IP
4 1 (4.55%) VPN
Database & Business Intelligence
1 4 (18.18%) SQL Server
General
1 2 (9.09%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
Miscellaneous
1 1 (4.55%) Blackberry
1 1 (4.55%) Life Science
Operating Systems
1 19 (86.36%) Windows
2 12 (54.55%) Windows Server
3 8 (36.36%) Windows 7
4 6 (27.27%) Windows Server 2008
5 5 (22.73%) Windows 10
6 3 (13.64%) Windows 8
6 3 (13.64%) Windows Server 2003
7 2 (9.09%) Linux
7 2 (9.09%) Mac OS X
7 2 (9.09%) Windows Server 2012
8 1 (4.55%) Fedora
8 1 (4.55%) Ubuntu
Processes & Methodologies
1 4 (18.18%) ITIL
1 4 (18.18%) Problem Management
2 3 (13.64%) Project Management
2 3 (13.64%) Software Testing
3 1 (4.55%) DevOps
3 1 (4.55%) Service Delivery
Programming Languages
1 3 (13.64%) C#
2 2 (9.09%) SQL
Qualifications
1 4 (18.18%) Degree
1 4 (18.18%) MCSE
1 4 (18.18%) Microsoft Certification
2 3 (13.64%) CCNA
2 3 (13.64%) Cisco Certification
2 3 (13.64%) MCITP
3 2 (9.09%) CCA
3 2 (9.09%) CCEA
3 2 (9.09%) CCNP
3 2 (9.09%) Citrix Certification
3 2 (9.09%) MCSA
4 1 (4.55%) MCDST
4 1 (4.55%) MCP
4 1 (4.55%) SC Cleared
4 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 13 (59.09%) Active Directory
2 3 (13.64%) XenApp
3 2 (9.09%) VMware Infrastructure
3 2 (9.09%) XenDesktop
4 1 (4.55%) Terminal Services
Vendors
1 13 (59.09%) Microsoft
2 6 (27.27%) Cisco
2 6 (27.27%) Citrix
3 4 (18.18%) VMware
4 1 (4.55%) HP
Cambridge, Cambridgeshire
Senitor Associates
Posted: 4 days ago
Cambridge, Cambridgeshire
Ping IT Recruitment ltd
Salary: Excellent salary
Posted: 4 days ago