The median annual salary for a 2nd Line Support was £27,000 in advertised job vacancies in Cambridgeshire during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
East of England / Cambridgeshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 126 121 120
Rank change year-on-year -5 -1  
Permanent jobs requiring a 2nd Line Support 18 7 15
As % of all permanent IT jobs advertised in Cambridgeshire 0.93% 0.38% 0.69%
As % of the Job Titles category 0.96% 0.39% 0.70%
Number of salaries quoted 11 4 13
Median salary £27,000 £29,000 £22,500
Median salary % change year-on-year -6.89% +28.88%  
90% offered a salary of more than £25,500 £25,750 £20,500
10% offered a salary of more than £31,500 £30,500 £25,600
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cambridgeshire
Permanent job vacancies with a job title containing a recognized job role 1874 1788 2135
As % of all permanent IT job vacancies advertised in Cambridgeshire 97.05% 96.91% 97.53%
Number of salaries quoted 1438 1507 1768
Median salary £45,000 £45,000 £43,900
Median salary % change year-on-year - +2.50%  
90% offered a salary of more than £27,500 £28,500 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Cambridgeshire

The job posting trend of jobs advertised in Cambridgeshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Cambridgeshire

2nd Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cambridgeshire.

Salary trend for 2nd Line Support in Cambridgeshire

2nd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -6 7 £29,500 +7.27% 1
Huntingdon +8 2 £27,500 -
Peterborough -4 1 £27,000 -11.47% 1
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 26 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring 2nd Line Support in the job title.

1 18 (72.00%) Microsoft
2 17 (68.00%) Active Directory
3 13 (52.00%) Windows
3 13 (52.00%) Telecoms
4 11 (44.00%) Manufacturing
4 11 (44.00%) Business Intelligence
4 11 (44.00%) Service Delivery
5 10 (40.00%) SAP
5 10 (40.00%) Finance
5 10 (40.00%) Electronics
5 10 (40.00%) Programme Management
5 10 (40.00%) SAP Oil and Gas
5 10 (40.00%) Marketing
5 10 (40.00%) Digital Marketing
5 10 (40.00%) Continuous Improvement
6 9 (36.00%) Windows 7
7 8 (32.00%) Asset Management
8 7 (28.00%) Microsoft Office
8 7 (28.00%) Mentoring
8 7 (28.00%) Windows Server
9 6 (24.00%) Office 365
10 5 (20.00%) Windows Server 2008
10 5 (20.00%) SAN
10 5 (20.00%) Windows 10
11 4 (16.00%) Windows Server 2012
11 4 (16.00%) MS Exchange
12 3 (12.00%) SLA
12 3 (12.00%) HP
12 3 (12.00%) ITIL
12 3 (12.00%) SQL

2nd Line Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.00%) MS Exchange
2 2 (8.00%) Exchange Server 2010
3 1 (4.00%) Exchange Server 2007
3 1 (4.00%) Exchange Server 2013
Applications
1 7 (28.00%) Microsoft Office
Business Applications
1 10 (40.00%) SAP Oil and Gas
2 1 (4.00%) Dynamics NAV
Cloud Services
1 6 (24.00%) Office 365
2 1 (4.00%) SaaS
Communications & Networking
1 5 (20.00%) SAN
2 2 (8.00%) Firewall
3 1 (4.00%) VPN
Database & Business Intelligence
1 1 (4.00%) SQL Server Analysis Services
1 1 (4.00%) SQL Server Integration Services
1 1 (4.00%) SQL Server Reporting Services
General
1 13 (52.00%) Telecoms
2 11 (44.00%) Manufacturing
3 10 (40.00%) Electronics
3 10 (40.00%) Finance
3 10 (40.00%) Marketing
4 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 3 (12.00%) .NET
2 1 (4.00%) ASP.NET Web API
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) Life Science
Operating Systems
1 13 (52.00%) Windows
2 9 (36.00%) Windows 7
3 7 (28.00%) Windows Server
4 5 (20.00%) Windows 10
4 5 (20.00%) Windows Server 2008
5 4 (16.00%) Windows Server 2012
6 3 (12.00%) Windows 8
6 3 (12.00%) Windows Server 2003
7 1 (4.00%) Android
7 1 (4.00%) Windows XP
Processes & Methodologies
1 11 (44.00%) Business Intelligence
1 11 (44.00%) Service Delivery
2 10 (40.00%) Continuous Improvement
2 10 (40.00%) Digital Marketing
2 10 (40.00%) Programme Management
3 8 (32.00%) Asset Management
4 7 (28.00%) Mentoring
5 3 (12.00%) ITIL
6 2 (8.00%) Problem Management
7 1 (4.00%) ERP
Programming Languages
1 3 (12.00%) SQL
Qualifications
1 1 (4.00%) CCNA
1 1 (4.00%) Cisco Certification
1 1 (4.00%) MCP
1 1 (4.00%) MCSA
1 1 (4.00%) MCSE
1 1 (4.00%) Microsoft Certification
1 1 (4.00%) SC Cleared
1 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 17 (68.00%) Active Directory
2 3 (12.00%) Terminal Services
3 1 (4.00%) Hyper-V
3 1 (4.00%) XenApp
Systems Management
1 1 (4.00%) Norton AntiVirus
1 1 (4.00%) Symantec Endpoint Protection
Vendors
1 18 (72.00%) Microsoft
2 10 (40.00%) SAP
3 3 (12.00%) HP
4 2 (8.00%) Cisco
4 2 (8.00%) Citrix
5 1 (4.00%) Altiris
5 1 (4.00%) Apple
5 1 (4.00%) Symantec
5 1 (4.00%) VMware
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