Period
to 18 October 2017

The median annual salary for a 2nd Line Support was £32,250 in advertised job vacancies in Cambridge during the 6 months to 18 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Cambridgeshire > Cambridge
6 months to
18 Oct 2017
Same period 2016 Same period 2015
Rank 146 133 143
Rank change year-on-year -13 +10 +25
Permanent jobs requiring a 2nd Line Support 23 11 13
As % of all permanent IT jobs advertised in Cambridge 0.85% 0.48% 0.45%
As % of the Job Titles category 0.87% 0.49% 0.47%
Number of salaries quoted 16 11 13
Cambridge median annual salary £32,250 £25,000 £26,000
Median salary % change year-on-year +29.00% -3.85% +4.00%
10th Percentile £24,000 £19,250 £21,250
90th Percentile £33,750 £28,750 £30,550
Cambridgeshire median annual salary £26,000 £25,000 £23,500
% change year-on-year +4.00% +6.38% -2.08%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 2656 2244 2790
% of permanent IT jobs with a recognized job title 97.94% 97.31% 96.81%
Number of salaries quoted 2074 1882 2409
Cambridge median annual salary £47,500 £45,000 £43,750
Median salary % change year-on-year +5.56% +2.86% +9.38%
10th Percentile £28,750 £26,250 £27,500
90th Percentile £71,250 £67,500 £61,250
Cambridgeshire median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +8.75%

2nd Line Support
Job Vacancy Trend in Cambridge

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cambridge.

Salary trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Histogram in Cambridge

The salary distribution of IT jobs citing 2nd Line Support in Cambridge over the 6 months to 18 October 2017.

Salary histogram for 2nd Line Support in Cambridge

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 18 October 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring 2nd Line Support in the job title.

1 15 (65.22%) Microsoft
2 13 (56.52%) SQL
2 13 (56.52%) .NET
2 13 (56.52%) Business Intelligence
2 13 (56.52%) Manufacturing
3 12 (52.17%) Digital Marketing
3 12 (52.17%) Continuous Improvement
3 12 (52.17%) Mentoring
3 12 (52.17%) Marketing
3 12 (52.17%) Electronics
3 12 (52.17%) Telecoms
3 12 (52.17%) Finance
3 12 (52.17%) Programme Management
3 12 (52.17%) SAP
3 12 (52.17%) SAN
4 8 (34.78%) Active Directory
4 8 (34.78%) Windows
5 7 (30.43%) Windows 10
6 5 (21.74%) Office 365
6 5 (21.74%) Hyper-V
6 5 (21.74%) MS Exchange
7 2 (8.70%) Windows 7
7 2 (8.70%) Microsoft Office
8 1 (4.35%) Service Delivery
8 1 (4.35%) Retail
8 1 (4.35%) SQL Server Reporting Services
8 1 (4.35%) Dynamics NAV
8 1 (4.35%) SQL Server Integration Services
8 1 (4.35%) VMware
8 1 (4.35%) ITIL

2nd Line Support Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (21.74%) MS Exchange
Applications
1 2 (8.70%) Microsoft Office
Business Applications
1 1 (4.35%) Dynamics NAV
Cloud Services
1 5 (21.74%) Office 365
2 1 (4.35%) SaaS
Communications & Networking
1 12 (52.17%) SAN
Database & Business Intelligence
1 1 (4.35%) SQL Server Analysis Services
1 1 (4.35%) SQL Server Integration Services
1 1 (4.35%) SQL Server Reporting Services
General
1 13 (56.52%) Manufacturing
2 12 (52.17%) Electronics
2 12 (52.17%) Finance
2 12 (52.17%) Marketing
2 12 (52.17%) Telecoms
3 1 (4.35%) Retail
Libraries, Frameworks & Software Standards
1 13 (56.52%) .NET
2 1 (4.35%) ASP.NET Web API
Operating Systems
1 8 (34.78%) Windows
2 7 (30.43%) Windows 10
3 2 (8.70%) Windows 7
4 1 (4.35%) Android
4 1 (4.35%) Windows Server
Processes & Methodologies
1 13 (56.52%) Business Intelligence
2 12 (52.17%) Continuous Improvement
2 12 (52.17%) Digital Marketing
2 12 (52.17%) Mentoring
2 12 (52.17%) Programme Management
3 1 (4.35%) ERP
3 1 (4.35%) ITIL
3 1 (4.35%) Service Delivery
Programming Languages
1 13 (56.52%) SQL
System Software
1 8 (34.78%) Active Directory
2 5 (21.74%) Hyper-V
Systems Management
1 1 (4.35%) SCCM
Vendors
1 15 (65.22%) Microsoft
2 12 (52.17%) SAP
3 1 (4.35%) Apple
3 1 (4.35%) VMware