Period
to 16 December 2017

The median annual salary for a 2nd Line Support was £27,000 in advertised job vacancies in Cambridge during the 6 months to 16 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Cambridgeshire > Cambridge
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 164 132 153
Rank change year-on-year -32 +21 +6
Permanent jobs requiring a 2nd Line Support 24 13 12
As % of all permanent IT jobs advertised in Cambridge 0.75% 0.56% 0.41%
As % of the Job Titles category 0.78% 0.58% 0.43%
Number of salaries quoted 23 13 13
Cambridge median annual salary £27,000 £25,000 £27,000
Median salary % change year-on-year +8.00% -7.41% -1.82%
10th Percentile £19,000 £19,850 £21,450
90th Percentile £33,750 £28,650 £31,400
Cambridgeshire median annual salary £26,000 £25,000 £25,750
% change year-on-year +4.00% -2.91% -4.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 3089 2257 2801
% of permanent IT jobs with a recognized job title 97.17% 97.37% 96.82%
Number of salaries quoted 2328 1886 2409
Cambridge median annual salary £50,000 £45,000 £44,500
Median salary % change year-on-year +11.11% +1.12% +11.25%
10th Percentile £29,000 £26,250 £27,500
90th Percentile £71,250 £66,250 £63,750
Cambridgeshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% +7.50%

2nd Line Support
Job Vacancy Trend in Cambridge

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cambridge.

Salary trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Histogram in Cambridge

The salary distribution of IT jobs citing 2nd Line Support in Cambridge over the 6 months to 16 December 2017.

Salary histogram for 2nd Line Support in Cambridge

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 16 December 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring 2nd Line Support in the job title.

1 14 (58.33%) Microsoft
2 12 (50.00%) Windows
3 11 (45.83%) Active Directory
4 10 (41.67%) Windows 10
4 10 (41.67%) Continuous Improvement
4 10 (41.67%) Mentoring
4 10 (41.67%) SAN
4 10 (41.67%) Business Intelligence
4 10 (41.67%) SQL
4 10 (41.67%) .NET
4 10 (41.67%) SAP
4 10 (41.67%) Marketing
4 10 (41.67%) Digital Marketing
4 10 (41.67%) Electronics
4 10 (41.67%) Telecoms
4 10 (41.67%) Finance
4 10 (41.67%) Manufacturing
4 10 (41.67%) Programme Management
5 6 (25.00%) MS Exchange
5 6 (25.00%) Hyper-V
6 5 (20.83%) Office 365
6 5 (20.83%) Microsoft Office
7 3 (12.50%) Windows Server
7 3 (12.50%) Windows 7
7 3 (12.50%) Service Delivery
8 2 (8.33%) VMware
8 2 (8.33%) SLA
9 1 (4.17%) Windows 8
9 1 (4.17%) Driving Licence
9 1 (4.17%) ITIL

2nd Line Support Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) MS Exchange
Applications
1 5 (20.83%) Microsoft Office
Cloud Services
1 5 (20.83%) Office 365
Communications & Networking
1 10 (41.67%) SAN
General
1 10 (41.67%) Electronics
1 10 (41.67%) Finance
1 10 (41.67%) Manufacturing
1 10 (41.67%) Marketing
1 10 (41.67%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (41.67%) .NET
Miscellaneous
1 1 (4.17%) Driving Licence
Operating Systems
1 12 (50.00%) Windows
2 10 (41.67%) Windows 10
3 3 (12.50%) Windows 7
3 3 (12.50%) Windows Server
4 1 (4.17%) Android
4 1 (4.17%) Windows 8
Processes & Methodologies
1 10 (41.67%) Business Intelligence
1 10 (41.67%) Continuous Improvement
1 10 (41.67%) Digital Marketing
1 10 (41.67%) Mentoring
1 10 (41.67%) Programme Management
2 3 (12.50%) Service Delivery
3 1 (4.17%) ITIL
Programming Languages
1 10 (41.67%) SQL
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 11 (45.83%) Active Directory
2 6 (25.00%) Hyper-V
Systems Management
1 1 (4.17%) SCCM
Vendors
1 14 (58.33%) Microsoft
2 10 (41.67%) SAP
3 2 (8.33%) VMware
4 1 (4.17%) Apple