The median annual salary for a 2nd Line Support was £25,250 in advertised job vacancies in Cambridge during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Cambridgeshire / Cambridge
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 106 109 103
Rank change year-on-year +3 -6  
Permanent jobs requiring a 2nd Line Support 2 4 8
As % of all permanent IT jobs advertised in Cambridge 0.16% 0.27% 0.55%
As % of the Job Titles category 0.17% 0.28% 0.56%
Number of salaries quoted 2 4 8
Median salary £25,250 £30,000 £22,500
Median salary % change year-on-year -15.83% +33.33%  
90% offered a salary of more than £23,450 £23,700 £20,500
10% offered a salary of more than £27,050 £30,000 £25,100
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cambridge. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cambridge
Permanent job vacancies with a job title containing a recognized job role 1187 1445 1437
As % of all permanent IT job vacancies advertised in Cambridge 95.42% 97.31% 98.16%
Number of salaries quoted 879 1130 1185
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £30,000 £29,500 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Cambridge

2nd Line Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cambridge.

Salary trend for 2nd Line Support in Cambridge

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 29 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring 2nd Line Support in the job title.

1 8 (100.00%) Windows
2 7 (87.50%) Windows Server
3 6 (75.00%) MS Exchange
3 6 (75.00%) Microsoft
3 6 (75.00%) Firewall
4 5 (62.50%) Cisco
5 4 (50.00%) MS Excel
5 4 (50.00%) Active Directory
5 4 (50.00%) Windows Server 2008
6 3 (37.50%) XenApp
6 3 (37.50%) Exchange Server 2010
6 3 (37.50%) Exchange Server 2013
6 3 (37.50%) CCNA
6 3 (37.50%) Citrix
6 3 (37.50%) VMware
6 3 (37.50%) Cisco Certification
7 2 (25.00%) Microsoft Certification
7 2 (25.00%) SAN
7 2 (25.00%) Mac OS X
7 2 (25.00%) Windows Server 2003
7 2 (25.00%) Internet
7 2 (25.00%) Linux
7 2 (25.00%) MCSE
7 2 (25.00%) SQL
7 2 (25.00%) MS Office
7 2 (25.00%) ITIL
7 2 (25.00%) Exchange Server 2007
7 2 (25.00%) Cisco IOS
7 2 (25.00%) Cisco PIX
7 2 (25.00%) VMware Infrastructure

2nd Line Support Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (75.00%) MS Exchange
2 3 (37.50%) Exchange Server 2010
2 3 (37.50%) Exchange Server 2013
3 2 (25.00%) Exchange Server 2007
Applications
1 4 (50.00%) MS Excel
2 2 (25.00%) MS Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 6 (75.00%) Firewall
2 2 (25.00%) Cisco ASA
2 2 (25.00%) Cisco IOS
2 2 (25.00%) Cisco PIX
2 2 (25.00%) Internet
2 2 (25.00%) SAN
2 2 (25.00%) Wi-Fi
3 1 (12.50%) DNS
3 1 (12.50%) TCP/IP
Operating Systems
1 8 (100.00%) Windows
2 7 (87.50%) Windows Server
3 4 (50.00%) Windows Server 2008
4 2 (25.00%) Linux
4 2 (25.00%) Mac OS X
4 2 (25.00%) Windows Server 2003
5 1 (12.50%) Fedora
5 1 (12.50%) Ubuntu
5 1 (12.50%) Windows 10
5 1 (12.50%) Windows 7
5 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 2 (25.00%) ITIL
2 1 (12.50%) DevOps
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 3 (37.50%) CCNA
1 3 (37.50%) Cisco Certification
2 2 (25.00%) CCA
2 2 (25.00%) CCEA
2 2 (25.00%) CCNP
2 2 (25.00%) Citrix Certification
2 2 (25.00%) MCITP
2 2 (25.00%) MCSE
2 2 (25.00%) Microsoft Certification
3 1 (12.50%) Degree
System Software
1 4 (50.00%) Active Directory
2 3 (37.50%) XenApp
3 2 (25.00%) VMware Infrastructure
3 2 (25.00%) XenDesktop
Vendors
1 6 (75.00%) Microsoft
2 5 (62.50%) Cisco
3 3 (37.50%) Citrix
3 3 (37.50%) VMware