Period
to 24 November 2017

The median annual salary for a Desktop Support was £25,000 in advertised job vacancies in Cambridgeshire during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
East of England > Cambridgeshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 187 160 161
Rank change year-on-year -27 +1 +25
Permanent jobs requiring a Desktop Support 19 22 36
As % of all permanent IT jobs advertised in Cambridgeshire 0.45% 0.64% 0.87%
As % of the Job Titles category 0.46% 0.65% 0.91%
Number of salaries quoted 20 15 25
Cambridgeshire median annual salary £25,000 £27,000 £32,000
Median salary % change year-on-year -7.41% -15.63% +10.34%
10th Percentile £22,000 £21,550 £25,700
90th Percentile £39,500 £40,650 £34,600
East of England median annual salary £26,000 £26,000 £27,500
% change year-on-year - -5.45% -1.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4096 3366 3968
% of permanent IT jobs with a recognized job title 97.04% 97.20% 96.17%
Number of salaries quoted 3149 2801 3428
Cambridgeshire median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% +6.25%
10th Percentile £27,500 £26,000 £27,000
90th Percentile £70,000 £65,000 £62,500
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Desktop Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Cambridgeshire.

Salary trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Desktop Support in Cambridgeshire over the 6 months to 24 November 2017.

Salary histogram for Desktop Support in Cambridgeshire

Desktop Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -12 8 £25,000 -7.41% 1
Cambridge -37 6 £23,000 -5.15%
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 24 November 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring Desktop Support in the job title.

1 18 (94.74%) Active Directory
2 16 (84.21%) Windows
3 12 (63.16%) ITIL
4 9 (47.37%) Microsoft Office
5 7 (36.84%) Application Packaging
6 6 (31.58%) SLA
7 5 (26.32%) Windows 10
7 5 (26.32%) Symantec
7 5 (26.32%) Norton AntiVirus
7 5 (26.32%) Symantec Endpoint Protection
7 5 (26.32%) Altiris
8 4 (21.05%) Microsoft
9 3 (15.79%) Configuration Management
9 3 (15.79%) Microsoft Excel
9 3 (15.79%) Password Management
9 3 (15.79%) GIS
9 3 (15.79%) Change Management
9 3 (15.79%) Microsoft PowerPoint
9 3 (15.79%) ITIL Foundation Certificate
9 3 (15.79%) DV Cleared
9 3 (15.79%) Security Cleared
9 3 (15.79%) Windows 7
9 3 (15.79%) Asset Management
9 3 (15.79%) Geospatial Data
10 2 (10.53%) Break/Fix
10 2 (10.53%) Snow
10 2 (10.53%) Bomgar
10 2 (10.53%) Linux
10 2 (10.53%) Microsoft Project
10 2 (10.53%) MS Visio

Desktop Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (47.37%) Microsoft Office
2 3 (15.79%) Microsoft Excel
2 3 (15.79%) Microsoft PowerPoint
3 2 (10.53%) Microsoft Project
3 2 (10.53%) MS Visio
Communications & Networking
1 1 (5.26%) Firewall
1 1 (5.26%) IP Telephony
Database & Business Intelligence
1 3 (15.79%) Geospatial Data
1 3 (15.79%) GIS
General
1 1 (5.26%) Automotive
Libraries, Frameworks & Software Standards
1 1 (5.26%) MFC
Operating Systems
1 16 (84.21%) Windows
2 5 (26.32%) Windows 10
3 3 (15.79%) Windows 7
4 2 (10.53%) Linux
5 1 (5.26%) Windows Server
5 1 (5.26%) Windows Server 2008
5 1 (5.26%) Windows Server 2012
5 1 (5.26%) Windows XP
Processes & Methodologies
1 12 (63.16%) ITIL
2 7 (36.84%) Application Packaging
3 3 (15.79%) Asset Management
3 3 (15.79%) Change Management
3 3 (15.79%) Configuration Management
3 3 (15.79%) Password Management
4 2 (10.53%) Break/Fix
Programming Languages
1 1 (5.26%) C#
1 1 (5.26%) C++
Qualifications
1 3 (15.79%) DV Cleared
1 3 (15.79%) ITIL Foundation Certificate
1 3 (15.79%) Security Cleared
2 1 (5.26%) Computer Science Degree
2 1 (5.26%) Degree
Quality Assurance & Compliance
1 6 (31.58%) SLA
System Software
1 18 (94.74%) Active Directory
Systems Management
1 5 (26.32%) Norton AntiVirus
1 5 (26.32%) Symantec Endpoint Protection
2 1 (5.26%) SCCM
Vendors
1 5 (26.32%) Altiris
1 5 (26.32%) Symantec
2 4 (21.05%) Microsoft
3 2 (10.53%) Bomgar
3 2 (10.53%) Snow
4 1 (5.26%) HP
4 1 (5.26%) ProCurve
4 1 (5.26%) WatchGuard