Period
to 21 January 2019

The median annual salary for a Desktop Support was £27,000 in advertised job vacancies in Cambridgeshire during the 6 months to 21 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
East of England > Cambridgeshire
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 165 193 176
Rank change year-on-year +28 -17 -3
Permanent jobs requiring a Desktop Support 18 14 2
As % of all permanent IT jobs advertised in Cambridgeshire 0.57% 0.34% 0.061%
As % of the Job Titles category 0.59% 0.35% 0.063%
Number of salaries quoted 15 16 2
Cambridgeshire median annual salary £27,000 £25,000 £22,750
Median salary % change year-on-year +8.00% +9.89% -26.61%
10th Percentile £23,183 £22,000 £22,075
90th Percentile £29,500 £39,500 £24,025
East of England median annual salary £27,500 £25,750 £25,500
% change year-on-year +6.80% +0.98% -7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 3,050 4,035 3,179
% of permanent IT jobs with a recognized job title 97.29% 97.04% 97.46%
Number of salaries quoted 2,175 3,031 2,644
Cambridgeshire median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +5.88%
10th Percentile £27,200 £27,500 £26,250
90th Percentile £71,250 £70,000 £62,500
East of England median annual salary £45,000 £46,902 £45,000
% change year-on-year -4.06% +4.23% +1.12%

Desktop Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Cambridgeshire.

Salary trend for Desktop Support in Cambridgeshire

Desktop Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +52 17 £27,250 +18.48%
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 21 January 2019, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Desktop Support in the job title.

1 13 (72.22%) Windows
2 11 (61.11%) Windows 10
3 10 (55.56%) Active Directory
4 9 (50.00%) Microsoft
4 9 (50.00%) Windows 7
5 8 (44.44%) Microsoft Office
6 7 (38.89%) HP
6 7 (38.89%) Firewall
6 7 (38.89%) Windows Server 2008
6 7 (38.89%) Windows Server 2012
7 6 (33.33%) Office 365
7 6 (33.33%) ProCurve
7 6 (33.33%) WatchGuard
7 6 (33.33%) Mitel
7 6 (33.33%) IP Telephony
8 5 (27.78%) SLA
8 5 (27.78%) Publishing
8 5 (27.78%) Intranet
8 5 (27.78%) Management Information System
8 5 (27.78%) Service Management
9 4 (22.22%) DHCP
9 4 (22.22%) DNS
10 3 (16.67%) Cisco
10 3 (16.67%) Mac OS X
10 3 (16.67%) ITIL
10 3 (16.67%) Break/Fix
10 3 (16.67%) Collaborative Working
11 2 (11.11%) Self-Motivation
11 2 (11.11%) Problem-Solving
11 2 (11.11%) Bomgar

Desktop Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) MS Exchange
2 1 (5.56%) IIS
2 1 (5.56%) Office Communications Server
2 1 (5.56%) SharePoint
2 1 (5.56%) Skype for Business
Applications
1 8 (44.44%) Microsoft Office
2 2 (11.11%) Microsoft Excel
2 2 (11.11%) Microsoft Project
2 2 (11.11%) MS Visio
Cloud Services
1 6 (33.33%) Office 365
Communications & Networking
1 7 (38.89%) Firewall
2 6 (33.33%) IP Telephony
3 5 (27.78%) Intranet
4 4 (22.22%) DHCP
4 4 (22.22%) DNS
5 1 (5.56%) LAN
5 1 (5.56%) WAN
5 1 (5.56%) Wireless
Database & Business Intelligence
1 2 (11.11%) SQL Server
General
1 5 (27.78%) Publishing
Libraries, Frameworks & Software Standards
1 2 (11.11%) CSS
1 2 (11.11%) LDAP
Miscellaneous
1 5 (27.78%) Management Information System
2 2 (11.11%) Analytical Skills
2 2 (11.11%) Self-Motivation
2 2 (11.11%) Smartphone
3 1 (5.56%) Driving Licence
3 1 (5.56%) Life Science
Operating Systems
1 13 (72.22%) Windows
2 11 (61.11%) Windows 10
3 9 (50.00%) Windows 7
4 7 (38.89%) Windows Server 2008
4 7 (38.89%) Windows Server 2012
5 3 (16.67%) Mac OS X
6 2 (11.11%) CentOS
6 2 (11.11%) Linux
6 2 (11.11%) Mac OS
6 2 (11.11%) Ubuntu
7 1 (5.56%) Apple iOS
7 1 (5.56%) Windows 8
7 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 5 (27.78%) Service Management
2 3 (16.67%) Break/Fix
2 3 (16.67%) Collaborative Working
2 3 (16.67%) ITIL
3 2 (11.11%) Change Management
3 2 (11.11%) CRM
3 2 (11.11%) Problem-Solving
4 1 (5.56%) Data Protection
4 1 (5.56%) IT Strategy
4 1 (5.56%) Server Monitoring
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 2 (11.11%) Cisco Certification
1 2 (11.11%) MCP
Quality Assurance & Compliance
1 5 (27.78%) SLA
System Software
1 10 (55.56%) Active Directory
2 2 (11.11%) Hyper-V
3 1 (5.56%) Terminal Services
3 1 (5.56%) VMware Infrastructure
Systems Management
1 1 (5.56%) FortiGate
1 1 (5.56%) SCCM
Vendors
1 9 (50.00%) Microsoft
2 7 (38.89%) HP
3 6 (33.33%) Mitel
3 6 (33.33%) ProCurve
3 6 (33.33%) WatchGuard
4 3 (16.67%) Cisco
5 2 (11.11%) Bomgar
5 2 (11.11%) Snow
6 1 (5.56%) Apple
6 1 (5.56%) Citrix
6 1 (5.56%) Dell
6 1 (5.56%) Meru Networks
6 1 (5.56%) VMware