Period
to 22 October 2018

The median annual salary for a Desktop Support was £27,500 in advertised job vacancies in Cambridgeshire during the 6 months to 22 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
East of England > Cambridgeshire
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 166 187 158
Rank change year-on-year +21 -29 -1
Permanent jobs requiring a Desktop Support 25 15 23
As % of all permanent IT jobs advertised in Cambridgeshire 0.72% 0.40% 0.66%
As % of the Job Titles category 0.75% 0.41% 0.67%
Number of salaries quoted 18 18 16
Cambridgeshire median annual salary £27,500 £25,000 £25,000
Median salary % change year-on-year +10.00% - -21.88%
10th Percentile £17,500 £23,050 £21,625
90th Percentile £43,925 £28,750 £39,875
East of England median annual salary £28,500 £26,000 £26,000
% change year-on-year +9.62% - -5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 3,343 3,682 3,408
% of permanent IT jobs with a recognized job title 96.42% 97.48% 97.07%
Number of salaries quoted 2,348 2,869 2,840
Cambridgeshire median annual salary £45,500 £45,000 £45,000
Median salary % change year-on-year +1.11% - +4.65%
10th Percentile £26,750 £26,750 £26,250
90th Percentile £70,000 £70,000 £65,000
East of England median annual salary £45,000 £45,000 £45,000

Desktop Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Cambridgeshire.

Salary trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Desktop Support in Cambridgeshire over the 6 months to 22 October 2018.

Salary histogram for Desktop Support in Cambridgeshire

Desktop Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +46 17 £27,500 +19.57% 3
Peterborough -42 3 - - 1
Ely - 2 - -
Huntingdon - 1 £24,000 -
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 22 October 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Desktop Support in the job title.

1 24 (96.00%) Windows
2 18 (72.00%) Active Directory
3 17 (68.00%) Windows 10
4 15 (60.00%) Windows 7
5 12 (48.00%) Microsoft Office
6 11 (44.00%) Microsoft
7 10 (40.00%) Office 365
8 8 (32.00%) Windows Server 2008
9 7 (28.00%) Windows Server 2012
10 6 (24.00%) WatchGuard
10 6 (24.00%) ProCurve
10 6 (24.00%) Mitel
10 6 (24.00%) IP Telephony
10 6 (24.00%) Firewall
10 6 (24.00%) ITIL
10 6 (24.00%) Linux
10 6 (24.00%) HP
11 5 (20.00%) Intranet
11 5 (20.00%) Management Information System
11 5 (20.00%) Publishing
11 5 (20.00%) Service Management
11 5 (20.00%) Analytical Skills
12 4 (16.00%) Windows Server
12 4 (16.00%) Test Automation
12 4 (16.00%) Apple iOS
12 4 (16.00%) Android
12 4 (16.00%) Python
13 3 (12.00%) DHCP
13 3 (12.00%) DNS
13 3 (12.00%) SLA

Desktop Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) MS Exchange
1 2 (8.00%) Skype for Business
Applications
1 12 (48.00%) Microsoft Office
2 2 (8.00%) Microsoft Excel
2 2 (8.00%) Microsoft Project
2 2 (8.00%) MS Visio
Cloud Services
1 10 (40.00%) Office 365
Communications & Networking
1 6 (24.00%) Firewall
1 6 (24.00%) IP Telephony
2 5 (20.00%) Intranet
3 3 (12.00%) DHCP
3 3 (12.00%) DNS
4 2 (8.00%) Skype
5 1 (4.00%) VoIP
5 1 (4.00%) Wireless
Database & Business Intelligence
1 2 (8.00%) SQL Server
2 1 (4.00%) MySQL
Development Applications
1 1 (4.00%) Jenkins
1 1 (4.00%) Visual Studio
General
1 5 (20.00%) Publishing
2 3 (12.00%) Banking
2 3 (12.00%) Finance
Libraries, Frameworks & Software Standards
1 2 (8.00%) .NET
1 2 (8.00%) CSS
1 2 (8.00%) LDAP
2 1 (4.00%) .NET Framework
2 1 (4.00%) MFC
2 1 (4.00%) WinForms
2 1 (4.00%) WPF
Miscellaneous
1 5 (20.00%) Analytical Skills
1 5 (20.00%) Management Information System
2 3 (12.00%) Mobile App
3 2 (8.00%) Self-Motivation
3 2 (8.00%) Smartphone
4 1 (4.00%) Life Science
Operating Systems
1 24 (96.00%) Windows
2 17 (68.00%) Windows 10
3 15 (60.00%) Windows 7
4 8 (32.00%) Windows Server 2008
5 7 (28.00%) Windows Server 2012
6 6 (24.00%) Linux
7 4 (16.00%) Android
7 4 (16.00%) Apple iOS
7 4 (16.00%) Windows Server
8 3 (12.00%) Unix
9 2 (8.00%) CentOS
9 2 (8.00%) Mac OS
9 2 (8.00%) Mac OS X
9 2 (8.00%) Ubuntu
9 2 (8.00%) Windows 8
Processes & Methodologies
1 6 (24.00%) ITIL
2 5 (20.00%) Service Management
3 4 (16.00%) Test Automation
4 3 (12.00%) Exploratory Testing
4 3 (12.00%) Manual Testing
4 3 (12.00%) Mentoring
4 3 (12.00%) Problem-Solving
4 3 (12.00%) Software Testing
4 3 (12.00%) Stakeholder Management
5 2 (8.00%) Agile Software Development
5 2 (8.00%) Change Management
5 2 (8.00%) CRM
5 2 (8.00%) OO
6 1 (4.00%) IT Strategy
6 1 (4.00%) Mathematical Modelling
6 1 (4.00%) Mathematics
6 1 (4.00%) Multithreading
6 1 (4.00%) Project Management
6 1 (4.00%) Resource Management
6 1 (4.00%) Unit Testing
Programming Languages
1 4 (16.00%) Python
2 3 (12.00%) C#
2 3 (12.00%) Java
3 2 (8.00%) C++
4 1 (4.00%) JavaScript
4 1 (4.00%) SQL
Qualifications
1 3 (12.00%) MCITP
1 3 (12.00%) Microsoft Certification
2 2 (8.00%) Cisco Certification
2 2 (8.00%) MCP
3 1 (4.00%) DBS Check
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 18 (72.00%) Active Directory
2 1 (4.00%) Hyper-V
Systems Management
1 3 (12.00%) SCCM
Vendors
1 11 (44.00%) Microsoft
2 6 (24.00%) HP
2 6 (24.00%) Mitel
2 6 (24.00%) ProCurve
2 6 (24.00%) WatchGuard
3 2 (8.00%) Bomgar
3 2 (8.00%) Cisco
3 2 (8.00%) Dell
3 2 (8.00%) Snow
4 1 (4.00%) Apple
4 1 (4.00%) VMware