Period
to 19 February 2018

The median annual salary for a Desktop Support was £25,500 in advertised job vacancies in Cambridgeshire during the 6 months to 19 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
East of England > Cambridgeshire
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 197 165 166
Rank change year-on-year -32 +1 +6
Permanent jobs requiring a Desktop Support 21 11 21
As % of all permanent IT jobs advertised in Cambridgeshire 0.49% 0.34% 0.51%
As % of the Job Titles category 0.50% 0.35% 0.53%
Number of salaries quoted 18 13 21
Cambridgeshire median annual salary £25,500 £23,500 £31,000
Median salary % change year-on-year +8.51% -24.19% +6.90%
10th Percentile £22,000 £18,500 £19,250
90th Percentile £44,150 £35,600 £37,000
East of England median annual salary £26,000 £25,000 £27,500
% change year-on-year +4.00% -9.09% +5.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4,190 3,164 3,980
% of permanent IT jobs with a recognized job title 96.99% 97.14% 96.81%
Number of salaries quoted 3,140 2,574 3,295
Cambridgeshire median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% +4.94%
10th Percentile £28,750 £26,250 £26,250
90th Percentile £70,000 £62,500 £63,750
East of England median annual salary £47,500 £45,000 £43,950
% change year-on-year +5.56% +2.39% +3.41%

Desktop Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Cambridgeshire.

Salary trend for Desktop Support in Cambridgeshire

Desktop Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Desktop Support in Cambridgeshire over the 6 months to 19 February 2018.

Salary histogram for Desktop Support in Cambridgeshire

Desktop Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -32 8 £23,000 -29.23% 4
Huntingdon +1 4 £25,000 -26.47% 3
Peterborough -3 2 £26,000 +14.29% 3
St Neots - 1 £25,000 -
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 19 February 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Desktop Support in the job title.

1 20 (95.24%) Windows
2 16 (76.19%) Active Directory
3 13 (61.90%) Microsoft Office
4 8 (38.10%) ITIL
4 8 (38.10%) SLA
4 8 (38.10%) Windows 10
5 7 (33.33%) Windows 7
6 5 (23.81%) Break/Fix
6 5 (23.81%) Microsoft
7 4 (19.05%) Microsoft Project
7 4 (19.05%) Linux
7 4 (19.05%) MS Visio
7 4 (19.05%) Snow
7 4 (19.05%) Bomgar
7 4 (19.05%) Office 365
7 4 (19.05%) Windows 8
8 3 (14.29%) ITIL Foundation Certificate
8 3 (14.29%) Geospatial Data
8 3 (14.29%) Windows Server
8 3 (14.29%) Microsoft Excel
8 3 (14.29%) Configuration Management
8 3 (14.29%) Password Management
8 3 (14.29%) GIS
8 3 (14.29%) Change Management
8 3 (14.29%) DV Cleared
8 3 (14.29%) Security Cleared
8 3 (14.29%) Asset Management
8 3 (14.29%) Microsoft PowerPoint
9 2 (9.52%) Incident Management
9 2 (9.52%) ISO/IEC 27001

Desktop Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) MS Exchange
Applications
1 13 (61.90%) Microsoft Office
2 4 (19.05%) Microsoft Project
2 4 (19.05%) MS Visio
3 3 (14.29%) Microsoft Excel
3 3 (14.29%) Microsoft PowerPoint
Cloud Services
1 4 (19.05%) Office 365
Communications & Networking
1 2 (9.52%) Firewall
2 1 (4.76%) IP Telephony
2 1 (4.76%) Remote Desktop
2 1 (4.76%) Wireless
Database & Business Intelligence
1 3 (14.29%) Geospatial Data
1 3 (14.29%) GIS
General
1 2 (9.52%) Automotive
Libraries, Frameworks & Software Standards
1 2 (9.52%) MFC
Miscellaneous
1 2 (9.52%) Data Centre
1 2 (9.52%) Driving Licence
2 1 (4.76%) Clustering
Operating Systems
1 20 (95.24%) Windows
2 8 (38.10%) Windows 10
3 7 (33.33%) Windows 7
4 4 (19.05%) Linux
4 4 (19.05%) Windows 8
5 3 (14.29%) Windows Server
6 2 (9.52%) Windows Server 2012
7 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 8 (38.10%) ITIL
2 5 (23.81%) Break/Fix
3 3 (14.29%) Asset Management
3 3 (14.29%) Change Management
3 3 (14.29%) Configuration Management
3 3 (14.29%) Password Management
4 2 (9.52%) Incident Management
4 2 (9.52%) Information Security
4 2 (9.52%) IT Strategy
4 2 (9.52%) ITSM
4 2 (9.52%) Problem Management
4 2 (9.52%) Service Management
5 1 (4.76%) Application Packaging
Programming Languages
1 2 (9.52%) C#
1 2 (9.52%) C++
Qualifications
1 3 (14.29%) DV Cleared
1 3 (14.29%) ITIL Foundation Certificate
1 3 (14.29%) Security Cleared
2 2 (9.52%) Computer Science Degree
2 2 (9.52%) DBS Check
2 2 (9.52%) Degree
Quality Assurance & Compliance
1 8 (38.10%) SLA
2 2 (9.52%) ISO 9001
2 2 (9.52%) ISO/IEC 20000
2 2 (9.52%) ISO/IEC 27001
System Software
1 16 (76.19%) Active Directory
2 2 (9.52%) Hyper-V
Systems Management
1 1 (4.76%) Failover Clustering
1 1 (4.76%) SCCM
Vendors
1 5 (23.81%) Microsoft
2 4 (19.05%) Bomgar
2 4 (19.05%) Snow
3 1 (4.76%) Cisco
3 1 (4.76%) HP
3 1 (4.76%) ProCurve
3 1 (4.76%) VMware
3 1 (4.76%) WatchGuard