Period
to 20 July 2017

The median annual salary for a Desktop Support was £25,000 in advertised job vacancies in the East of England during the 6 months to 20 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > East of England
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 281 256 249
Rank change year-on-year -25 -7 +32
Permanent jobs requiring a Desktop Support 82 125 169
As % of all permanent IT jobs advertised in the East of England 0.66% 0.88% 1.06%
As % of the Job Titles category 0.68% 0.92% 1.09%
Number of salaries quoted 77 100 145
East of England median annual salary £25,000 £26,500 £26,250
Median salary % change year-on-year -5.66% +0.95% -4.55%
10th Percentile £21,150 £21,500 £21,500
90th Percentile £35,000 £45,000 £36,600
England median annual salary £30,000 £30,000 £29,000
% change year-on-year - +3.45% -3.33%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 11999 13622 15521
As % of all permanent IT job vacancies advertised in the East of England 96.81% 95.98% 97.25%
Number of salaries quoted 9681 11306 12704
East of England median annual salary £45,000 £44,500 £42,500
Median salary % change year-on-year +1.12% +4.71% +4.94%
10th Percentile £26,000 £25,500 £25,000
90th Percentile £67,500 £67,500 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Desktop Support
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support in the East of England

Desktop Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the East of England.

Salary trend for Desktop Support in the East of England

Desktop Support
Salary Histogram in the East of England

The salary distribution of IT jobs citing Desktop Support in the East of England over the 6 months to 20 July 2017.

Salary histogram for Desktop Support in the East of England

Desktop Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the East of England region over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -22 39 £24,000 -9.43% 3
Essex -3 14 £27,500 -42.11%
Cambridgeshire -23 11 £25,000 -9.09% 3
Bedfordshire +18 8 £24,500 -45.56% 1
Norfolk -2 6 £23,750 -
Suffolk +19 4 £25,000 -4.76% 1
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 July 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Desktop Support in the job title.

1 70 (85.37%) Windows
2 58 (70.73%) Active Directory
3 53 (64.63%) Windows 7
4 29 (35.37%) Windows 8
5 25 (30.49%) Microsoft
6 21 (25.61%) Microsoft Office
7 20 (24.39%) SLA
7 20 (24.39%) Windows 10
8 19 (23.17%) MS Exchange
9 16 (19.51%) Citrix
9 16 (19.51%) ITIL
10 14 (17.07%) Windows Server
11 13 (15.85%) LAN
11 13 (15.85%) VMware
12 12 (14.63%) Windows Server 2012
13 11 (13.41%) Windows Server 2008
13 11 (13.41%) DHCP
13 11 (13.41%) DNS
14 10 (12.20%) Office 365
15 9 (10.98%) Microsoft Certification
15 9 (10.98%) WAN
15 9 (10.98%) MCP
16 8 (9.76%) SQL
17 7 (8.54%) Driving Licence
17 7 (8.54%) Hyper-V
17 7 (8.54%) SQL Server
17 7 (8.54%) VPN
17 7 (8.54%) VMware Infrastructure
17 7 (8.54%) Wireless
18 6 (7.32%) Firewall

Desktop Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (23.17%) MS Exchange
2 5 (6.10%) Exchange Server 2010
3 4 (4.88%) SharePoint
4 3 (3.66%) Blackberry Enterprise Server
4 3 (3.66%) Exchange Server 2003
5 1 (1.22%) Elasticsearch
5 1 (1.22%) SharePoint 2010
Applications
1 21 (25.61%) Microsoft Office
2 1 (1.22%) Acrobat
2 1 (1.22%) Adobe Premiere
2 1 (1.22%) Microsoft Project
Business Applications
1 3 (3.66%) Remedy ITSM
2 2 (2.44%) Dynamics CRM
2 2 (2.44%) Dynamics NAV
Cloud Services
1 10 (12.20%) Office 365
2 2 (2.44%) G Suite
Communications & Networking
1 13 (15.85%) LAN
2 11 (13.41%) DHCP
2 11 (13.41%) DNS
3 9 (10.98%) WAN
4 7 (8.54%) VPN
4 7 (8.54%) Wireless
5 6 (7.32%) Firewall
5 6 (7.32%) Remote Desktop
6 4 (4.88%) TCP/IP
7 2 (2.44%) SAN
8 1 (1.22%) IP Telephony
8 1 (1.22%) LDAP
8 1 (1.22%) Unified Communications
8 1 (1.22%) VLAN
Database & Business Intelligence
1 7 (8.54%) SQL Server
2 1 (1.22%) MySQL
Development Applications
1 1 (1.22%) JIRA
General
1 1 (1.22%) Banking
1 1 (1.22%) Finance
1 1 (1.22%) Pharmaceutical
1 1 (1.22%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.22%) .NET
1 1 (1.22%) Angular 2
1 1 (1.22%) Java SE
1 1 (1.22%) WinForms
1 1 (1.22%) WPF
Miscellaneous
1 7 (8.54%) Driving Licence
2 4 (4.88%) Blackberry
3 3 (3.66%) PDA
4 2 (2.44%) Analytical Skills
4 2 (2.44%) Smartphone
5 1 (1.22%) Data Centre
5 1 (1.22%) Fat Client
5 1 (1.22%) Greenfield Project
5 1 (1.22%) Handset
5 1 (1.22%) Mobile Computing
5 1 (1.22%) Thin Client
Operating Systems
1 70 (85.37%) Windows
2 53 (64.63%) Windows 7
3 29 (35.37%) Windows 8
4 20 (24.39%) Windows 10
5 14 (17.07%) Windows Server
6 12 (14.63%) Windows Server 2012
7 11 (13.41%) Windows Server 2008
8 5 (6.10%) Apple iOS
8 5 (6.10%) Mac OS X
9 4 (4.88%) Android
9 4 (4.88%) Linux
10 3 (3.66%) Unix
10 3 (3.66%) Windows XP
11 2 (2.44%) Windows Server 2003
Processes & Methodologies
1 16 (19.51%) ITIL
2 3 (3.66%) ITIL V3
2 3 (3.66%) Mentoring
2 3 (3.66%) Network Monitoring
2 3 (3.66%) Root Cause Analysis
2 3 (3.66%) Server Monitoring
3 2 (2.44%) Application Packaging
3 2 (2.44%) Configuration Management
3 2 (2.44%) CRM
3 2 (2.44%) Data Security
3 2 (2.44%) ITSM
3 2 (2.44%) Kalman Filter
4 1 (1.22%) Asset Management
4 1 (1.22%) Disaster Recovery
4 1 (1.22%) Incident Management
4 1 (1.22%) MVC
4 1 (1.22%) Service Management
4 1 (1.22%) Software Deployment
4 1 (1.22%) Software Distribution
4 1 (1.22%) Time Management
Programming Languages
1 8 (9.76%) SQL
2 4 (4.88%) C
2 4 (4.88%) C#
3 3 (3.66%) C++
3 3 (3.66%) Java
3 3 (3.66%) Python
Qualifications
1 9 (10.98%) MCP
1 9 (10.98%) Microsoft Certification
2 4 (4.88%) Degree
2 4 (4.88%) MCSA
2 4 (4.88%) MCSE
3 3 (3.66%) CCNA
3 3 (3.66%) Cisco Certification
4 2 (2.44%) ITIL Certification
5 1 (1.22%) MCDST
5 1 (1.22%) MCITP
Quality Assurance & Compliance
1 20 (24.39%) SLA
2 1 (1.22%) Disclosure Scotland
System Software
1 58 (70.73%) Active Directory
2 7 (8.54%) Hyper-V
2 7 (8.54%) VMware Infrastructure
3 5 (6.10%) XenApp
4 2 (2.44%) Virtual Machines
5 1 (1.22%) vSphere
5 1 (1.22%) XenDesktop
Systems Management
1 5 (6.10%) SCCM
2 3 (3.66%) Backup Exec
2 3 (3.66%) SCVMM
3 2 (2.44%) Norton AntiVirus
3 2 (2.44%) Symantec Endpoint Protection
4 1 (1.22%) MAILsweeper
4 1 (1.22%) WSUS
Vendors
1 25 (30.49%) Microsoft
2 16 (19.51%) Citrix
3 13 (15.85%) VMware
4 5 (6.10%) Mitel
4 5 (6.10%) Symantec
5 4 (4.88%) Apple
6 3 (3.66%) BMC
6 3 (3.66%) CA
6 3 (3.66%) Cisco
6 3 (3.66%) Remedy
6 3 (3.66%) Veeam
7 2 (2.44%) Altiris
7 2 (2.44%) Google
7 2 (2.44%) WatchGuard
8 1 (1.22%) Adobe
8 1 (1.22%) Dell
8 1 (1.22%) HP
8 1 (1.22%) Intel
8 1 (1.22%) MobileIron
8 1 (1.22%) SonicWALL
Peterborough, Cambridgeshire
QUANTICA
Salary: £26000 - £27000 per annum + great benefits package!
Posted: Yesterday
Ely, Cambridgeshire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: 2 days ago
Haverhill, Suffolk
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Networkers
Salary: £25000 - £27000 per annum
Posted: 6 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 5 days ago
Hatfield, Hertfordshire
Ocado
Salary: Competitive + Benefits
Posted: 14 days ago