1st/2nd Line Service Desk Analyst
London > Central London
The median 1st/2nd Line Service Desk Analyst salary in Central London is £35,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 10 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 157 | 183 | 236 |
| Rank change year-on-year | +26 | +53 | +58 |
| Permanent jobs requiring a 1st/2nd Line Service Desk Analyst | 3 | 5 | 9 |
| As % of all permanent jobs advertised in Central London | 0.12% | 0.13% | 0.17% |
| As % of the Job Titles category | 0.13% | 0.14% | 0.18% |
| Number of salaries quoted | 3 | 5 | 9 |
| 10th Percentile | £32,100 | £34,150 | £21,250 |
| 25th Percentile | £32,250 | £38,500 | £25,875 |
| Median annual salary (50th Percentile) | £35,000 | £44,000 | £27,500 |
| Median % change year-on-year | -20.45% | +60.00% | -35.29% |
| 75th Percentile | £37,500 | £47,500 | £33,750 |
| 90th Percentile | - | - | £38,750 |
| London median annual salary | £31,500 | £39,000 | £32,500 |
| % change year-on-year | -19.23% | +20.00% | +8.33% |
All Permanent IT Job Vacancies
Central London
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Central London with a recognized job title | 2,297 | 3,585 | 4,963 |
| % of permanent jobs with a recognized job title | 91.37% | 95.14% | 95.94% |
| Number of salaries quoted | 1,638 | 2,795 | 4,134 |
| 10th Percentile | £41,250 | £40,000 | £41,250 |
| 25th Percentile | £52,500 | £52,250 | £54,250 |
| Median annual salary (50th Percentile) | £72,500 | £72,500 | £73,480 |
| Median % change year-on-year | - | -1.33% | +1.35% |
| 75th Percentile | £96,250 | £95,000 | £95,000 |
| 90th Percentile | £120,000 | £112,500 | £112,500 |
| London median annual salary | £75,000 | £70,000 | £72,500 |
| % change year-on-year | +7.14% | -3.45% | +3.57% |
1st/2nd Line Service Desk Analyst
Job Vacancy Trend in Central London
Job postings that featured 1st/2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Central London.
1st/2nd Line Service Desk Analyst
Salary Trend in Central London
3-month moving average salary quoted in jobs citing 1st/2nd Line Service Desk Analyst in Central London.
1st/2nd Line Service Desk Analyst
Job Locations in Central London
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Service Desk Analyst within the Central London region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| City of London | +28 | 3 | £35,000 | -21.35% | |
| 1st/2nd Line Service Desk Analyst London |
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1st/2nd Line Service Desk Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in Central London
For the 6 months to 10 May 2025, 1st/2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring 1st/2nd Line Service Desk Analyst in the job title.
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1st/2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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