2nd/3rd Line Support Jobs in Central London

2nd/3rd Line Support
London > Central London

The median 2nd/3rd Line Support salary in Central London is £40,250 per year, according to job vacancies posted during the 6 months leading to 21 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 Jun 2025
Same period 2024 Same period 2023
Rank 161 184 232
Rank change year-on-year +23 +48 +77
Permanent jobs requiring a 2nd/3rd Line Support 2 2 5
As % of all permanent jobs advertised in Central London 0.085% 0.053% 0.10%
As % of the Job Titles category 0.091% 0.055% 0.11%
Number of salaries quoted 2 2 5
10th Percentile £37,675 £35,800 £35,875
25th Percentile £37,938 £35,875 £36,250
Median annual salary (50th Percentile) £40,250 £37,000 £40,000
Median % change year-on-year +8.78% -7.50% -5.88%
75th Percentile £42,313 £38,375 £45,750
90th Percentile £42,425 £38,600 £47,550
London median annual salary £52,500 £40,000 £45,000
% change year-on-year +31.25% -11.11% +12.50%

All Permanent IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 2,194 3,614 4,675
% of permanent jobs with a recognized job title 92.89% 95.43% 95.86%
Number of salaries quoted 1,580 2,738 3,866
10th Percentile £41,250 £40,000 £41,250
25th Percentile £53,750 £51,250 £53,750
Median annual salary (50th Percentile) £72,500 £72,500 £73,625
Median % change year-on-year - -1.53% +1.55%
75th Percentile £96,250 £95,000 £97,500
90th Percentile £120,000 £110,000 £112,500
London median annual salary £75,000 £70,000 £72,500
% change year-on-year +7.14% -3.45% +3.57%

2nd/3rd Line Support
Job Vacancy Trend in Central London

Job postings that featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 2nd/3rd Line Support in Central London

2nd/3rd Line Support
Salary Trend in Central London

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support in Central London.

Salary trend for 2nd/3rd Line Support in Central London

2nd/3rd Line Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support within the Central London region over the 6 months to 21 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +40 2 £40,250 +8.78% 1
2nd/3rd Line Support
London

2nd/3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 21 June 2025, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring 2nd/3rd Line Support in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Firewall
1 2 (100.00%) VMware
1 2 (100.00%) Azure
1 2 (100.00%) VMware Infrastructure
2 1 (50.00%) PowerShell
2 1 (50.00%) Hyper-V
2 1 (50.00%) VMware ESXi
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Meraki
2 1 (50.00%) Mentoring
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
2 1 (50.00%) Virtual Servers
2 1 (50.00%) Power Automate
2 1 (50.00%) Project Delivery
2 1 (50.00%) Windows Server 2016
2 1 (50.00%) Windows Server 2019
2 1 (50.00%) SD-WAN
2 1 (50.00%) Autotask
2 1 (50.00%) Microsoft Virtual Server
2 1 (50.00%) SonicWALL
2 1 (50.00%) Network Security
2 1 (50.00%) Video Conferencing
2 1 (50.00%) Wi-Fi
2 1 (50.00%) Workflow
2 1 (50.00%) Service Delivery
2 1 (50.00%) Linux

2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Power Automate
Communications & Networking
1 2 (100.00%) Firewall
2 1 (50.00%) Network Security
2 1 (50.00%) SD-WAN
2 1 (50.00%) VoIP
2 1 (50.00%) WAN
2 1 (50.00%) Wi-Fi
Miscellaneous
1 1 (50.00%) Video Conferencing
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Linux
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
2 1 (50.00%) Windows Server 2016
2 1 (50.00%) Windows Server 2019
Processes & Methodologies
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Cybersecurity
1 1 (50.00%) Mentoring
1 1 (50.00%) Project Delivery
1 1 (50.00%) Service Delivery
1 1 (50.00%) Workflow
Programming Languages
1 1 (50.00%) PowerShell
System Software
1 2 (100.00%) VMware Infrastructure
2 1 (50.00%) Active Directory
2 1 (50.00%) Hyper-V
2 1 (50.00%) Microsoft Virtual Server
2 1 (50.00%) Virtual Servers
2 1 (50.00%) VMware ESXi
Systems Management
1 1 (50.00%) Autotask
Vendors
1 2 (100.00%) VMware
2 1 (50.00%) Meraki
2 1 (50.00%) Microsoft
2 1 (50.00%) Salesforce
2 1 (50.00%) SonicWALL