Service Desk Team Leader Jobs in Cheltenham

Service Desk Team Lead
Gloucestershire > Cheltenham

The median Service Desk Team Lead salary in Cheltenham is £34,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 64 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Team Leader 3 0 0
As % of all permanent jobs advertised in Cheltenham 0.72% - -
As % of the Job Titles category 0.74% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £32,000 - -
Median annual salary (50th Percentile) £34,000 - -
75th Percentile £37,063 - -
90th Percentile £37,700 - -
Gloucestershire median annual salary £34,500 £35,500 £33,500
% change year-on-year -2.82% +5.97% -

All Permanent IT Job Vacancies
Cheltenham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheltenham with a recognized job title 403 247 375
% of permanent jobs with a recognized job title 96.88% 82.06% 97.15%
Number of salaries quoted 306 212 309
10th Percentile £30,000 £31,250 £28,750
25th Percentile £43,750 £43,750 £35,000
Median annual salary (50th Percentile) £55,000 £58,500 £45,000
Median % change year-on-year -5.98% +30.00% -
75th Percentile £67,500 £73,750 £62,827
90th Percentile £82,500 £82,500 £74,000
Gloucestershire median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% +1.01%

Service Desk Team Leader
Job Vacancy Trend in Cheltenham

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Cheltenham.

Job vacancy trend for Service Desk Team Leader in Cheltenham

Service Desk Team Leader
Salary Trend in Cheltenham

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Cheltenham.

Salary trend for Service Desk Team Leader in Cheltenham

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in Cheltenham

For the 6 months to 27 April 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region featuring Service Desk Team Leader in the job title.

1 3 (100.00%) Microsoft
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Customer Service
2 2 (66.67%) Social Skills
2 2 (66.67%) Collaborative Working
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Network Management
2 2 (66.67%) Cybersecurity
2 2 (66.67%) C#
2 2 (66.67%) Java
2 2 (66.67%) Python
3 1 (33.33%) SharePoint
3 1 (33.33%) Microsoft Exchange
3 1 (33.33%) DHCP
3 1 (33.33%) TCP/IP
3 1 (33.33%) VPN
3 1 (33.33%) DNS
3 1 (33.33%) ITIL
3 1 (33.33%) Windows
3 1 (33.33%) Active Directory
3 1 (33.33%) Citrix
3 1 (33.33%) SAN
3 1 (33.33%) Sophos
3 1 (33.33%) Service Management
3 1 (33.33%) Service Delivery
3 1 (33.33%) Firewall
3 1 (33.33%) ITSM
3 1 (33.33%) Management Information System
3 1 (33.33%) Wireless

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Microsoft Exchange
1 1 (33.33%) SharePoint
Cloud Services
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
2 1 (33.33%) OneDrive
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
1 1 (33.33%) NetScaler
1 1 (33.33%) SAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) VPN
1 1 (33.33%) Wireless
General
1 2 (66.67%) Social Skills
Miscellaneous
1 1 (33.33%) Management Information System
1 1 (33.33%) Replication
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
1 1 (33.33%) Windows Server 2016
1 1 (33.33%) Windows Server 2019
Processes & Methodologies
1 3 (100.00%) Customer Service
2 2 (66.67%) Collaborative Working
2 2 (66.67%) Cybersecurity
2 2 (66.67%) Network Management
2 2 (66.67%) Problem-Solving
3 1 (33.33%) ITIL
3 1 (33.33%) ITSM
3 1 (33.33%) Line Management
3 1 (33.33%) Multi-Factor Authentication
3 1 (33.33%) Service Delivery
3 1 (33.33%) Service Management
3 1 (33.33%) Two-Factor Authentication
Programming Languages
1 2 (66.67%) C#
1 2 (66.67%) Java
1 2 (66.67%) Python
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) VMware ESXi
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) XenDesktop
Systems Management
1 1 (33.33%) Microsoft Intune
1 1 (33.33%) SCCM
1 1 (33.33%) vCenter Server
1 1 (33.33%) WSUS
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) Meraki
2 1 (33.33%) Meru Networks
2 1 (33.33%) Sophos
2 1 (33.33%) Veeam
2 1 (33.33%) VMware