Period
to 3 April 2020

The following table provides summary statistics for permanent job vacancies advertised in Cheltenham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 3 April 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Gloucestershire > Cheltenham
6 months to
3 Apr 2020
Same period 2019 Same period 2018
Rank 59 50 69
Rank change year-on-year -9 +19 -1
Permanent jobs citing SLA 8 12 6
As % of all permanent jobs advertised in Cheltenham 1.55% 2.46% 1.16%
As % of the Quality Assurance & Compliance category 17.78% 12.50% 11.76%
Number of salaries quoted 8 13 6
Median annual salary £25,500 £50,000 £33,750
Median salary % change year-on-year -49.00% +48.15% +3.85%
10th Percentile £19,750 £23,400 £30,000
90th Percentile £39,375 £67,500 £36,250
Gloucestershire median annual salary £30,000 £50,000 £35,000
% change year-on-year -40.00% +42.86% +7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheltenham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cheltenham
Permanent vacancies with a requirement for quality assurance or compliance skills 45 96 51
As % of all permanent IT jobs advertised in Cheltenham 8.72% 19.67% 9.88%
Number of salaries quoted 41 94 45
Median annual salary £55,000 £38,000 £50,000
Median salary % change year-on-year +44.74% -24.00% +25.00%
10th Percentile £22,750 £27,875 £31,250
90th Percentile £80,000 £61,250 £66,250
Gloucestershire median annual salary £47,500 £44,000 £50,000
% change year-on-year +7.95% -12.00% +25.00%

SLA
Job Vacancy Trend in Cheltenham

Job postings citing SLA as a proportion of all IT jobs advertised in Cheltenham.

Job vacancy trend for SLA in Cheltenham

SLA
Salary Trend in Cheltenham

3-month moving average salary quoted in jobs citing SLA in Cheltenham.

Salary trend for SLA in Cheltenham

SLA
Salary Histogram in Cheltenham

Salary distribution for jobs citing SLA in Cheltenham over the 6 months to 3 April 2020.

Salary histogram for SLA in Cheltenham

For the 6 months to 3 April 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region with a requirement for SLA.

1 7 (87.50%) Windows
1 7 (87.50%) Microsoft
2 6 (75.00%) DNS
2 6 (75.00%) Service Management
2 6 (75.00%) VMware
2 6 (75.00%) Problem Management
2 6 (75.00%) VMware Infrastructure
2 6 (75.00%) Windows Server
2 6 (75.00%) Problem-Solving
3 5 (62.50%) TCP/IP
3 5 (62.50%) ITIL
4 4 (50.00%) Microsoft Office
4 4 (50.00%) Active Directory
4 4 (50.00%) Office 365
4 4 (50.00%) Self-Motivation
5 3 (37.50%) Windows 7
5 3 (37.50%) Apple iOS
5 3 (37.50%) Android
5 3 (37.50%) Windows 10
5 3 (37.50%) Service Desk Management
5 3 (37.50%) SCCM
5 3 (37.50%) Citrix
5 3 (37.50%) MS Exchange
5 3 (37.50%) LAN
5 3 (37.50%) WLAN
5 3 (37.50%) WAN
5 3 (37.50%) DHCP
5 3 (37.50%) Linux
6 2 (25.00%) Red Hat
6 2 (25.00%) Analytical Skills

SLA
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) MS Exchange
2 1 (12.50%) Exchange Server 2013
Applications
1 4 (50.00%) Microsoft Office
Cloud Services
1 4 (50.00%) Office 365
2 1 (12.50%) AWS
2 1 (12.50%) GitHub
Communications & Networking
1 6 (75.00%) DNS
2 5 (62.50%) TCP/IP
3 3 (37.50%) DHCP
3 3 (37.50%) LAN
3 3 (37.50%) WAN
3 3 (37.50%) WLAN
4 1 (12.50%) Firewall
Development Applications
1 1 (12.50%) Git (software)
1 1 (12.50%) Selenium
1 1 (12.50%) TeamCity
Job Titles
1 4 (50.00%) Analyst
1 4 (50.00%) Support Analyst
2 3 (37.50%) 2nd Line Support
2 3 (37.50%) 2nd Line Support Analyst
3 2 (25.00%) IT Engineer
3 2 (25.00%) IT Support
3 2 (25.00%) IT Support Engineer
3 2 (25.00%) Support Engineer
4 1 (12.50%) DevOps Engineer
4 1 (12.50%) Service Desk Technician
4 1 (12.50%) VMware Engineer
4 1 (12.50%) VMware Support Engineer
Miscellaneous
1 4 (50.00%) Self-Motivation
2 2 (25.00%) Analytical Skills
3 1 (12.50%) Driving Licence
Operating Systems
1 7 (87.50%) Windows
2 6 (75.00%) Windows Server
3 3 (37.50%) Android
3 3 (37.50%) Apple iOS
3 3 (37.50%) Linux
3 3 (37.50%) Windows 10
3 3 (37.50%) Windows 7
4 2 (25.00%) CentOS
4 2 (25.00%) Windows Server 2008
4 2 (25.00%) Windows Server 2012
5 1 (12.50%) Windows 8
Processes & Methodologies
1 6 (75.00%) Problem Management
1 6 (75.00%) Problem-Solving
1 6 (75.00%) Service Management
2 5 (62.50%) ITIL
3 3 (37.50%) Service Desk Management
4 2 (25.00%) ITIL V3
4 2 (25.00%) ITSM
4 2 (25.00%) Proactive Management
4 2 (25.00%) Root Cause Analysis
5 1 (12.50%) Analytics
5 1 (12.50%) DevOps
5 1 (12.50%) E-Commerce
5 1 (12.50%) Infrastructure as Code
5 1 (12.50%) Load Balancing
5 1 (12.50%) Performance Metrics
5 1 (12.50%) Release Automation
5 1 (12.50%) Robotic Process Automation
5 1 (12.50%) SDLC
5 1 (12.50%) Service Delivery
Programming Languages
1 1 (12.50%) C#
1 1 (12.50%) Java
1 1 (12.50%) PowerShell
1 1 (12.50%) Python
1 1 (12.50%) SQL
System Software
1 6 (75.00%) VMware Infrastructure
2 4 (50.00%) Active Directory
3 1 (12.50%) Docker
Systems Management
1 3 (37.50%) SCCM
2 1 (12.50%) Ansible
2 1 (12.50%) Nagios
2 1 (12.50%) Opscode Chef
2 1 (12.50%) Puppet
Vendors
1 7 (87.50%) Microsoft
2 6 (75.00%) VMware
3 3 (37.50%) Citrix
4 2 (25.00%) Red Hat
5 1 (12.50%) IBM