Period
to 11 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheltenham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Gloucestershire > Cheltenham
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 56 63 75
Rank change year-on-year +7 +12 -26
Permanent jobs citing SLA 14 11 19
As % of all permanent IT jobs advertised in Cheltenham 2.33% 2.25% 2.39%
As % of the Quality Assurance & Compliance category 13.33% 33.33% 20.88%
Number of salaries quoted 14 8 16
Cheltenham median annual salary £19,000 £18,500 £27,500
Median salary % change year-on-year +2.70% -32.73% -26.67%
10th Percentile £18,500 £17,750 £16,750
90th Percentile £50,000 £41,850 £45,625
Gloucestershire median annual salary £20,500 £36,500 £31,250
% change year-on-year -43.84% +16.80% -16.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheltenham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cheltenham
Permanent vacancies with a requirement for quality assurance or compliance skills 105 33 91
As % of all permanent IT jobs advertised in Cheltenham 17.50% 6.76% 11.46%
Number of salaries quoted 91 29 74
Cheltenham median annual salary £50,000 £42,500 £45,000
Median salary % change year-on-year +17.65% -5.56% +20.00%
10th Percentile £22,500 £17,750 £23,125
90th Percentile £61,250 £72,600 £70,000
Gloucestershire median annual salary £45,000 £48,000 £40,000
% change year-on-year -6.25% +20.00% +6.67%

SLA
Job Vacancy Trend in Cheltenham

Job postings citing SLA as a percentage of all IT jobs advertised in Cheltenham.

Job vacancy trend for SLA in Cheltenham

SLA
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cheltenham.

Salary trend for SLA in Cheltenham

SLA
Salary Histogram in Cheltenham

The salary distribution of IT jobs citing SLA in Cheltenham over the 6 months to 11 December 2018.

Salary histogram for SLA in Cheltenham

For the 6 months to 11 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region with a requirement for SLA.

1 9 (64.29%) HTML
1 9 (64.29%) Java
1 9 (64.29%) SQL
1 9 (64.29%) Linux
1 9 (64.29%) CSS
1 9 (64.29%) XML
1 9 (64.29%) FTP
1 9 (64.29%) Problem Management
1 9 (64.29%) Mac OS
1 9 (64.29%) Self-Motivation
2 5 (35.71%) Microsoft
3 3 (21.43%) CRM
3 3 (21.43%) User Acceptance Testing
3 3 (21.43%) Dynamics CRM
4 2 (14.29%) Agile Software Development
4 2 (14.29%) Games
4 2 (14.29%) VLAN
4 2 (14.29%) XenApp
4 2 (14.29%) Microsoft Azure
4 2 (14.29%) Office 365
4 2 (14.29%) Windows Server 2012
4 2 (14.29%) Presales
4 2 (14.29%) Windows Server
4 2 (14.29%) MS Exchange
4 2 (14.29%) DHCP
4 2 (14.29%) SQL Server
4 2 (14.29%) Active Directory
4 2 (14.29%) Citrix
4 2 (14.29%) TCP/IP
4 2 (14.29%) DNS

SLA
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) MS Exchange
Business Applications
1 3 (21.43%) Dynamics CRM
Cloud Services
1 2 (14.29%) Microsoft Azure
1 2 (14.29%) Office 365
Communications & Networking
1 9 (64.29%) FTP
2 2 (14.29%) DHCP
2 2 (14.29%) DNS
2 2 (14.29%) TCP/IP
2 2 (14.29%) VLAN
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 2 (14.29%) Games
Job Titles
1 9 (64.29%) 1st Line Support
1 9 (64.29%) 1st Line Support Analyst
1 9 (64.29%) Analyst
1 9 (64.29%) Support Analyst
2 3 (21.43%) CRM Manager
2 3 (21.43%) Systems Manager
3 2 (14.29%) 3rd Line Support
3 2 (14.29%) 3rd Line Technical Support
3 2 (14.29%) Technical Support
4 1 (7.14%) Citrix Support
4 1 (7.14%) Exchange Support
Libraries, Frameworks & Software Standards
1 9 (64.29%) CSS
1 9 (64.29%) HTML
1 9 (64.29%) XML
Miscellaneous
1 9 (64.29%) Self-Motivation
Operating Systems
1 9 (64.29%) Linux
1 9 (64.29%) Mac OS
2 2 (14.29%) Windows
2 2 (14.29%) Windows Server
2 2 (14.29%) Windows Server 2012
Processes & Methodologies
1 9 (64.29%) Problem Management
2 3 (21.43%) CRM
2 3 (21.43%) User Acceptance Testing
3 2 (14.29%) Agile Software Development
3 2 (14.29%) Presales
4 1 (7.14%) Change Control
Programming Languages
1 9 (64.29%) Java
1 9 (64.29%) SQL
System Software
1 2 (14.29%) Active Directory
1 2 (14.29%) XenApp
Vendors
1 5 (35.71%) Microsoft
2 2 (14.29%) Citrix