Period
to 1 October 2020

The following table provides summary statistics for permanent job vacancies advertised in Cheltenham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 October 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Gloucestershire > Cheltenham
6 months to
1 Oct 2020
Same period 2019 Same period 2018
Rank 42 75 71
Rank change year-on-year +33 -4 -2
Permanent jobs citing SLA 4 5 12
As % of all permanent jobs advertised in Cheltenham 1.75% 0.73% 1.77%
As % of the Quality Assurance & Compliance category 12.12% 14.29% 11.65%
Number of salaries quoted 2 4 12
Median annual salary £25,500 £42,500 £19,000
Median salary % change year-on-year -40.00% +123.68% +2.70%
10th Percentile £24,050 £33,375 £18,500
90th Percentile £27,750 £43,750 £49,750
Gloucestershire median annual salary £26,000 £42,500 £20,500
% change year-on-year -38.82% +107.32% -46.05%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheltenham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cheltenham
Permanent vacancies with a requirement for quality assurance or compliance skills 33 35 103
As % of all permanent IT jobs advertised in Cheltenham 14.41% 5.09% 15.21%
Number of salaries quoted 26 32 89
Median annual salary £80,000 £40,000 £50,000
Median salary % change year-on-year +100.00% -20.00% +5.26%
10th Percentile £28,125 £28,804 £24,500
90th Percentile £90,000 £52,500 £65,000
Gloucestershire median annual salary £52,500 £42,500 £50,000
% change year-on-year +23.53% -15.00% +11.11%

SLA
Job Vacancy Trend in Cheltenham

Job postings citing SLA as a proportion of all IT jobs advertised in Cheltenham.

Job vacancy trend for SLA in Cheltenham

SLA
Salary Trend in Cheltenham

3-month moving average salary quoted in jobs citing SLA in Cheltenham.

Salary trend for SLA in Cheltenham

For the 6 months to 1 October 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region with a requirement for SLA.

1 4 (100.00%) Windows
1 4 (100.00%) Citrix
1 4 (100.00%) Office 365
2 3 (75.00%) Windows Server
2 3 (75.00%) Microsoft
2 3 (75.00%) Microsoft Office
2 3 (75.00%) LAN
2 3 (75.00%) VMware
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) Windows 7
2 3 (75.00%) Apple iOS
3 2 (50.00%) Change Control
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Mac OS
3 2 (50.00%) XenApp
3 2 (50.00%) Smartphone
3 2 (50.00%) Retail
3 2 (50.00%) ITIL
3 2 (50.00%) Service Management
3 2 (50.00%) Firewall
3 2 (50.00%) Migration
3 2 (50.00%) Apple
3 2 (50.00%) Self-Motivation
3 2 (50.00%) Problem-Solving
3 2 (50.00%) Windows Server 2016
3 2 (50.00%) Windows Server 2012
3 2 (50.00%) Service Desk Management
3 2 (50.00%) Technical Analysis
3 2 (50.00%) Public Cloud
3 2 (50.00%) Data Centre

SLA
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (75.00%) Microsoft Office
Business Applications
1 1 (25.00%) Dynamics AX
Cloud Services
1 4 (100.00%) Office 365
Communications & Networking
1 3 (75.00%) LAN
2 2 (50.00%) Firewall
3 1 (25.00%) DHCP
3 1 (25.00%) DNS
3 1 (25.00%) TCP/IP
3 1 (25.00%) WAN
3 1 (25.00%) WLAN
General
1 2 (50.00%) Retail
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Desktop Engineer
1 2 (50.00%) Desktop Support
1 2 (50.00%) Desktop Support Engineer
1 2 (50.00%) Support Analyst
1 2 (50.00%) Support Engineer
2 1 (25.00%) 2nd Line Support
2 1 (25.00%) 2nd Line Support Analyst
2 1 (25.00%) ERP Analyst
2 1 (25.00%) ERP Support
Miscellaneous
1 2 (50.00%) Data Centre
1 2 (50.00%) Public Cloud
1 2 (50.00%) Self-Motivation
1 2 (50.00%) Smartphone
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Apple iOS
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows Server
3 2 (50.00%) Mac OS
3 2 (50.00%) Windows 10
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Windows Server 2012
3 2 (50.00%) Windows Server 2016
4 1 (25.00%) Android
Processes & Methodologies
1 2 (50.00%) Change Control
1 2 (50.00%) ITIL
1 2 (50.00%) Migration
1 2 (50.00%) Problem-Solving
1 2 (50.00%) Service Desk Management
1 2 (50.00%) Service Management
1 2 (50.00%) Technical Analysis
2 1 (25.00%) ERP
2 1 (25.00%) Mentoring
2 1 (25.00%) Problem Management
Programming Languages
1 1 (25.00%) SQL
System Software
1 3 (75.00%) VMware Infrastructure
2 2 (50.00%) XenApp
3 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) SCCM
Vendors
1 4 (100.00%) Citrix
2 3 (75.00%) Microsoft
2 3 (75.00%) VMware
3 2 (50.00%) Apple
4 1 (25.00%) Bomgar