Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Gloucestershire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 109 75 77
Rank change year-on-year -34 +2 0
Permanent jobs citing SLA 26 97 75
As % of all permanent IT jobs advertised in Gloucestershire 1.75% 4.28% 3.66%
As % of the Quality Assurance & Compliance category 17.93% 38.34% 33.48%
Number of salaries quoted 24 91 62
Gloucestershire median annual salary £38,000 £30,000 £37,500
Median salary % change year-on-year +26.67% -20.00% -6.25%
10th Percentile £17,750 £18,500 £26,250
90th Percentile £48,000 £40,000 £57,500
South West median annual salary £35,804 £32,000 £36,000
% change year-on-year +11.89% -11.11% +10.77%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Gloucestershire
Permanent vacancies with a requirement for quality assurance or compliance skills 145 253 224
As % of all permanent IT jobs advertised in Gloucestershire 9.76% 11.16% 10.94%
Number of salaries quoted 115 204 180
Gloucestershire median annual salary £47,500 £40,000 £37,500
Median salary % change year-on-year +18.75% +6.67% -9.64%
10th Percentile £23,000 £21,700 £25,675
90th Percentile £71,250 £64,625 £63,425
South West median annual salary £40,000 £40,000 £40,000

SLA
Job Vacancy Trend in Gloucestershire

Job postings citing SLA as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for SLA in Gloucestershire

SLA
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Gloucestershire.

Salary trend for SLA in Gloucestershire

SLA
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing SLA in Gloucestershire over the 6 months to 23 November 2017.

Salary histogram for SLA in Gloucestershire

SLA
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Gloucestershire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +4 10 £18,500 -17.78%
Gloucester -23 6 £48,000 +41.18%
Tewkesbury - 4 £45,000 -
Cirencester -14 1 £38,000 -5.00%
Moreton-in-Marsh - 1 £30,000 -
SLA
South West

For the 6 months to 23 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for SLA.

1 15 (57.69%) Windows
2 14 (53.85%) Microsoft
3 13 (50.00%) Microsoft Office
4 12 (46.15%) Service Delivery
5 10 (38.46%) ITIL
6 9 (34.62%) Business Intelligence
6 9 (34.62%) Service Management
6 9 (34.62%) DV Cleared
6 9 (34.62%) Security Cleared
7 8 (30.77%) Windows 7
7 8 (30.77%) Smartphone
7 8 (30.77%) Analytical Skills
7 8 (30.77%) Handset
8 7 (26.92%) Project Management
9 6 (23.08%) Change Management
9 6 (23.08%) VMware
9 6 (23.08%) ITIL V3
9 6 (23.08%) ISO/IEC 20000
10 5 (19.23%) Business Development
10 5 (19.23%) CCNA
10 5 (19.23%) Cisco Certification
11 4 (15.38%) CCNP
11 4 (15.38%) Cisco
11 4 (15.38%) C
11 4 (15.38%) CCDA
11 4 (15.38%) CCDP
11 4 (15.38%) HP
11 4 (15.38%) Management Information System
11 4 (15.38%) Wireless
11 4 (15.38%) VMware Certified Professional (VCP)

SLA
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (50.00%) Microsoft Office
2 3 (11.54%) Spreadsheet
Communications & Networking
1 4 (15.38%) Cisco ISE
1 4 (15.38%) Cisco Nexus
1 4 (15.38%) Cisco Wireless
1 4 (15.38%) Wireless
2 2 (7.69%) LAN
2 2 (7.69%) WAN
3 1 (3.85%) BGP
3 1 (3.85%) BIG-IP
3 1 (3.85%) DHCP
3 1 (3.85%) DNS
3 1 (3.85%) FTP
3 1 (3.85%) HTTP
3 1 (3.85%) ICMP
3 1 (3.85%) SAN
3 1 (3.85%) SSH
3 1 (3.85%) SSL
3 1 (3.85%) TCP/IP
3 1 (3.85%) Telnet
3 1 (3.85%) VLAN
3 1 (3.85%) VPN
Database & Business Intelligence
1 1 (3.85%) Relational Database
1 1 (3.85%) SQL Server
Development Applications
1 1 (3.85%) JIRA
1 1 (3.85%) Subversion
General
1 2 (7.69%) Finance
2 1 (3.85%) Marketing
Job Titles
1 11 (42.31%) Analyst
1 11 (42.31%) Service Analyst
2 8 (30.77%) Service Desk Analyst
3 7 (26.92%) Service Manager
4 4 (15.38%) Cisco Engineer
4 4 (15.38%) Cisco Network Engineer
4 4 (15.38%) Network Engineer
5 3 (11.54%) Administrator
6 1 (3.85%) 2nd Line Support
6 1 (3.85%) 3rd Line Support
6 1 (3.85%) Coordinator
6 1 (3.85%) Delivery Manager
6 1 (3.85%) Desktop Support
6 1 (3.85%) Infrastructure Operations Team Leader
6 1 (3.85%) Infrastructure Team Leader
6 1 (3.85%) Network Operations Team Leader
6 1 (3.85%) Network Team Leader
6 1 (3.85%) Operations Team Leader
6 1 (3.85%) Services Delivery Manager
6 1 (3.85%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
1 1 (3.85%) Middleware
Miscellaneous
1 8 (30.77%) Analytical Skills
1 8 (30.77%) Handset
1 8 (30.77%) Smartphone
2 4 (15.38%) Management Information System
3 1 (3.85%) Client/Server
3 1 (3.85%) Driving Licence
Operating Systems
1 15 (57.69%) Windows
2 8 (30.77%) Windows 7
3 1 (3.85%) Linux
3 1 (3.85%) Windows 10
3 1 (3.85%) Windows Server
3 1 (3.85%) Windows Server 2008
3 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 12 (46.15%) Service Delivery
2 10 (38.46%) ITIL
3 9 (34.62%) Business Intelligence
3 9 (34.62%) Service Management
4 7 (26.92%) Project Management
5 6 (23.08%) Change Management
5 6 (23.08%) ITIL V3
6 5 (19.23%) Business Development
7 3 (11.54%) ITSM
7 3 (11.54%) Proactive Management
7 3 (11.54%) Problem Management
8 1 (3.85%) Network Load Balancing
8 1 (3.85%) Presales
8 1 (3.85%) Process Management
8 1 (3.85%) Scrum
8 1 (3.85%) Time Management
Programming Languages
1 4 (15.38%) C
2 2 (7.69%) SQL
Qualifications
1 9 (34.62%) DV Cleared
1 9 (34.62%) Security Cleared
2 5 (19.23%) CCNA
2 5 (19.23%) Cisco Certification
3 4 (15.38%) CCDA
3 4 (15.38%) CCDP
3 4 (15.38%) CCNP
3 4 (15.38%) VMware Certified Professional (VCP)
4 1 (3.85%) MCSE
4 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 6 (23.08%) ISO/IEC 20000
System Software
1 3 (11.54%) Active Directory
2 1 (3.85%) VMFS
2 1 (3.85%) VMware ESXi
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) vSphere
Systems Management
1 1 (3.85%) Control-M
1 1 (3.85%) OpenView
1 1 (3.85%) PowerCLI
1 1 (3.85%) vCenter Server
1 1 (3.85%) vMotion
Vendors
1 14 (53.85%) Microsoft
2 6 (23.08%) VMware
3 4 (15.38%) Cisco
3 4 (15.38%) HP
4 1 (3.85%) CommVault
4 1 (3.85%) Dell
4 1 (3.85%) F5
4 1 (3.85%) IBM
4 1 (3.85%) Remedy
4 1 (3.85%) Solace