The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
South West / Gloucestershire
Rank 84 78 76
Rank change year-on-year -6 -2  
Permanent jobs citing SLA 17 24 26
As % of all permanent IT jobs advertised in Gloucestershire 2.01% 2.23% 2.56%
As % of the Quality Assurance & Compliance category 22.08% 19.83% 30.23%
Number of salaries quoted 16 23 23
Median salary £33,500 £30,000 £34,500
Median salary % change year-on-year +11.66% -13.04%  
90% offered a salary of more than £23,000 £21,000 £27,600
10% offered a salary of more than £40,000 £75,000 £35,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Gloucestershire
Permanent job vacancies with a requirement for quality assurance and compliance skills 77 121 86
As % of all permanent IT job vacancies advertised in Gloucestershire 9.10% 11.26% 8.47%
Number of salaries quoted 64 91 72
Median salary £45,269 £42,500 £38,500
Median salary % change year-on-year +6.51% +10.38%  
90% offered a salary of more than £27,050 £27,900 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Gloucestershire

The job posting trend of jobs advertised in Gloucestershire citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Gloucestershire

SLA
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Gloucestershire.

Salary trend for SLA in Gloucestershire

SLA
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing SLA in Gloucestershire over the 3 months to 25 March 2017.

Salary histogram for SLA in Gloucestershire

SLA
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Gloucestershire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +9 15 £37,000 -45.18%
Cheltenham +10 1 - -
Tewkesbury - 1 £21,500 -
SLA
South West

SLA
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 25 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for SLA.

1 55 (75.34%) ITIL
2 51 (69.86%) Security Cleared
3 50 (68.49%) Infrastructure Management
3 50 (68.49%) DV Cleared
4 47 (64.38%) Service Delivery
5 35 (47.95%) Problem Management
6 34 (46.58%) ITIL V3
6 34 (46.58%) Service Management
7 30 (41.10%) Windows
8 24 (32.88%) Active Directory
9 22 (30.14%) MS Office
9 22 (30.14%) Microsoft
10 19 (26.03%) Management Information System
10 19 (26.03%) Windows Server
11 18 (24.66%) SCCM
12 17 (23.29%) Virtual Desktop
13 16 (21.92%) Data Encryption
13 16 (21.92%) Customer Requirements
13 16 (21.92%) Software Engineering
14 6 (8.22%) Finance
14 6 (8.22%) VMware
15 5 (6.85%) MS Exchange
15 5 (6.85%) VMware Infrastructure
15 5 (6.85%) Windows 7
15 5 (6.85%) Windows 10
16 4 (5.48%) Mobile Device Management
16 4 (5.48%) Line Management
16 4 (5.48%) Coaching
16 4 (5.48%) Incident Management
16 4 (5.48%) Telecoms

SLA
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.85%) MS Exchange
2 1 (1.37%) Confluence
2 1 (1.37%) SharePoint
Applications
1 22 (30.14%) MS Office
Business Applications
1 1 (1.37%) Remedy ITSM
1 1 (1.37%) SAP Oil and Gas
Cloud Services
1 2 (2.74%) Office 365
Communications & Networking
1 3 (4.11%) VPN
1 3 (4.11%) Wi-Fi
2 2 (2.74%) SAN
3 1 (1.37%) DHCP
3 1 (1.37%) DNS
3 1 (1.37%) FTP
3 1 (1.37%) TCP/IP
Development Applications
1 1 (1.37%) JIRA
General
1 6 (8.22%) Finance
2 4 (5.48%) Telecoms
3 2 (2.74%) Advertising
3 2 (2.74%) French Language
3 2 (2.74%) Italian Language
3 2 (2.74%) Manufacturing
3 2 (2.74%) Spanish Language
4 1 (1.37%) Electronics
4 1 (1.37%) Marketing
Job Titles
1 26 (35.62%) Infrastructure Engineer
2 22 (30.14%) Service Manager
3 17 (23.29%) Service Level Manager
4 12 (16.44%) Support Engineer
5 8 (10.96%) 2nd Line Engineer
5 8 (10.96%) 2nd Line Support
5 8 (10.96%) 2nd Line Support Engineer
6 4 (5.48%) 3rd Line Engineer
6 4 (5.48%) Analyst
6 4 (5.48%) IT Support
6 4 (5.48%) Windows Engineer
7 3 (4.11%) 2nd/3rd Line Support
7 3 (4.11%) 2nd/3rd Line Support Engineer
7 3 (4.11%) 3rd Line Support
7 3 (4.11%) IT Analyst
7 3 (4.11%) IT Engineer
7 3 (4.11%) NOC Technician
7 3 (4.11%) Service Desk Manager
7 3 (4.11%) VMware Engineer
7 3 (4.11%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.37%) CSS
1 1 (1.37%) HTML
1 1 (1.37%) XML
Miscellaneous
1 19 (26.03%) Management Information System
2 1 (1.37%) Data Centre
2 1 (1.37%) Driving Licence
Operating Systems
1 30 (41.10%) Windows
2 19 (26.03%) Windows Server
3 5 (6.85%) Windows 10
3 5 (6.85%) Windows 7
4 1 (1.37%) Apple iOS
4 1 (1.37%) Linux
4 1 (1.37%) Mac OS
4 1 (1.37%) Mac OS X
4 1 (1.37%) Unix
4 1 (1.37%) Windows Server 2003
4 1 (1.37%) Windows Server 2008
4 1 (1.37%) Windows Server 2012
4 1 (1.37%) Windows Vista
Processes & Methodologies
1 55 (75.34%) ITIL
2 50 (68.49%) Infrastructure Management
3 47 (64.38%) Service Delivery
4 35 (47.95%) Problem Management
5 34 (46.58%) ITIL V3
5 34 (46.58%) Service Management
6 16 (21.92%) Customer Requirements
6 16 (21.92%) Data Encryption
6 16 (21.92%) Software Engineering
7 4 (5.48%) Coaching
7 4 (5.48%) Incident Management
7 4 (5.48%) Line Management
7 4 (5.48%) Mobile Device Management
8 3 (4.11%) Ticket Management
9 2 (2.74%) Change Management
9 2 (2.74%) People Management
9 2 (2.74%) Presales
9 2 (2.74%) System Testing
9 2 (2.74%) Time Management
10 1 (1.37%) ITSM
Programming Languages
1 3 (4.11%) SQL
Qualifications
1 51 (69.86%) Security Cleared
2 50 (68.49%) DV Cleared
3 2 (2.74%) Degree
System Software
1 24 (32.88%) Active Directory
2 17 (23.29%) Virtual Desktop
3 5 (6.85%) VMware Infrastructure
4 1 (1.37%) Terminal Services
4 1 (1.37%) vSphere
Systems Management
1 18 (24.66%) SCCM
2 1 (1.37%) AirWatch
2 1 (1.37%) SCOM
2 1 (1.37%) WSUS
Vendors
1 22 (30.14%) Microsoft
2 6 (8.22%) VMware
3 2 (2.74%) Cisco
3 2 (2.74%) IBM
3 2 (2.74%) SAP
4 1 (1.37%) Apple
4 1 (1.37%) BMC
4 1 (1.37%) Citrix
4 1 (1.37%) CommVault
4 1 (1.37%) Dell
4 1 (1.37%) EMC
4 1 (1.37%) HP
4 1 (1.37%) Meru Networks
4 1 (1.37%) NetApp
4 1 (1.37%) Remedy