The median annual salary for a Support Analyst was £23,250 in advertised job vacancies in Cheltenham during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Support Analyst
Gloucestershire / Cheltenham
Rank 43 59 46
Rank change year-on-year +16 -13  
Permanent jobs requiring a Support Analyst 6 4 9
As % of all permanent IT jobs advertised in Cheltenham 2.64% 0.78% 2.31%
As % of the Job Titles category 2.82% 0.83% 2.40%
Number of salaries quoted 6 4 9
Median salary £23,250 £33,750 £21,500
Median salary % change year-on-year -31.11% +56.97%  
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheltenham
Permanent job vacancies with a job title containing a recognized job role 213 483 375
As % of all permanent IT job vacancies advertised in Cheltenham 93.83% 93.79% 96.40%
Number of salaries quoted 165 290 308
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25%  
90% offered a salary of more than £30,000 £31,300 £23,000
10% offered a salary of more than £55,000 £55,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Cheltenham

The job posting trend of jobs advertised in Cheltenham that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cheltenham.

Salary trend for Support Analyst in Cheltenham

Support Analyst Skill Set
Top 30 Related IT Skills in Cheltenham

For the 6 months to 25 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring Support Analyst in the job title.

1 10 (76.92%) Windows
2 7 (53.85%) Citrix
3 6 (46.15%) Active Directory
3 6 (46.15%) Windows Server
4 5 (38.46%) Apple iOS
4 5 (38.46%) JIRA
4 5 (38.46%) Android
4 5 (38.46%) SQL
4 5 (38.46%) E-Commerce
5 4 (30.77%) Windows XP
5 4 (30.77%) MS Exchange
6 3 (23.08%) Issue Tracking
6 3 (23.08%) Advertising
6 3 (23.08%) Microsoft
7 2 (15.38%) MS Excel
7 2 (15.38%) Legal
7 2 (15.38%) Windows Server 2008
7 2 (15.38%) Manual Testing
8 1 (7.69%) SQL Server 2014
8 1 (7.69%) SQL Server 2012
8 1 (7.69%) Structured Cabling
8 1 (7.69%) Mentoring
8 1 (7.69%) VMware
8 1 (7.69%) Fat Client
8 1 (7.69%) VMware Infrastructure
8 1 (7.69%) SQL Server 2008
8 1 (7.69%) Hyper-V
8 1 (7.69%) Windows 7
8 1 (7.69%) VMware ESXi
8 1 (7.69%) Retail

Support Analyst Skill Set
Top Related IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (30.77%) MS Exchange
Applications
1 2 (15.38%) MS Excel
2 1 (7.69%) MS Office
Communications & Networking
1 1 (7.69%) Internet
1 1 (7.69%) Structured Cabling
Database & Business Intelligence
1 1 (7.69%) SQL Server
1 1 (7.69%) SQL Server 2008
1 1 (7.69%) SQL Server 2012
1 1 (7.69%) SQL Server 2014
Development Applications
1 5 (38.46%) JIRA
General
1 3 (23.08%) Advertising
2 2 (15.38%) Legal
3 1 (7.69%) Law
3 1 (7.69%) Retail
Miscellaneous
1 1 (7.69%) Fat Client
1 1 (7.69%) Smartphone
1 1 (7.69%) Thin Client
Operating Systems
1 10 (76.92%) Windows
2 6 (46.15%) Windows Server
3 5 (38.46%) Android
3 5 (38.46%) Apple iOS
4 4 (30.77%) Windows XP
5 2 (15.38%) Windows Server 2008
6 1 (7.69%) Windows 7
6 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 5 (38.46%) E-Commerce
2 3 (23.08%) Issue Tracking
3 2 (15.38%) Manual Testing
4 1 (7.69%) ITIL
4 1 (7.69%) Mentoring
4 1 (7.69%) Requirements Analysis
Programming Languages
1 5 (38.46%) SQL
2 1 (7.69%) T-SQL
Qualifications
1 1 (7.69%) ISEB
1 1 (7.69%) ISTQB
1 1 (7.69%) MCSE
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) VMware Certified Professional (VCP)
System Software
1 6 (46.15%) Active Directory
2 1 (7.69%) Hyper-V
2 1 (7.69%) VMware ESXi
2 1 (7.69%) VMware Infrastructure
Vendors
1 7 (53.85%) Citrix
2 3 (23.08%) Microsoft
3 1 (7.69%) Apple
3 1 (7.69%) arcserve
3 1 (7.69%) VMware