The median annual salary for a Support Analyst was £20,500 in advertised job vacancies in Cheltenham during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Gloucestershire > Cheltenham
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 50 58 44
Rank change year-on-year +8 -14  
Permanent jobs requiring a Support Analyst 4 5 10
As % of all permanent IT jobs advertised in Cheltenham 1.72% 1.23% 2.84%
As % of the Job Titles category 1.86% 1.25% 2.87%
Number of salaries quoted 4 4 9
Cheltenham median annual salary £20,500 £35,750 £35,000
Median salary % change year-on-year -42.65% +2.14%  
10th Percentile £18,325 £21,150 £27,100
90th Percentile £22,700 £38,750 £37,500
Gloucestershire median annual salary £22,000 £23,500 £32,500
% change year-on-year -6.38% -27.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheltenham
Permanent job vacancies with a job title containing a recognized job role 215 401 348
As % of all permanent IT job vacancies advertised in Cheltenham 92.67% 98.77% 98.86%
Number of salaries quoted 653 1295 1479
Cheltenham median annual salary £42,500 £44,000 £37,500
Median salary % change year-on-year -3.40% +17.33%  
10th Percentile £21,000 £29,500 £21,500
90th Percentile £63,750 £58,750 £65,000
Gloucestershire median annual salary £40,000 £42,500 £40,000
% change year-on-year -5.88% +6.25%  

Support Analyst
Job Vacancy Trend in Cheltenham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Cheltenham.

Job vacancy trend for Support Analyst in Cheltenham

Support Analyst
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cheltenham.

Salary trend for Support Analyst in Cheltenham

Support Analyst Skill Set
Top 28 Co-occurring IT Skills in Cheltenham

For the 6 months to 29 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring Support Analyst in the job title.

1 7 (70.00%) Citrix
1 7 (70.00%) Windows
2 6 (60.00%) Active Directory
2 6 (60.00%) Windows Server
3 5 (50.00%) Windows XP
3 5 (50.00%) MS Exchange
4 3 (30.00%) Microsoft
5 2 (20.00%) Windows 7
5 2 (20.00%) Dell
5 2 (20.00%) Microsoft Office
5 2 (20.00%) Juniper
5 2 (20.00%) VMware Infrastructure
5 2 (20.00%) IP Telephony
5 2 (20.00%) Legal
5 2 (20.00%) VMware
6 1 (10.00%) Law
6 1 (10.00%) MOS
6 1 (10.00%) Smartphone
6 1 (10.00%) Fat Client
6 1 (10.00%) Android
6 1 (10.00%) Windows Server 2008
6 1 (10.00%) Apple
6 1 (10.00%) Thin Client
6 1 (10.00%) arcserve
6 1 (10.00%) ITIL
6 1 (10.00%) Apple iOS
6 1 (10.00%) Structured Cabling
6 1 (10.00%) Mentoring

Support Analyst Skill Set
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (50.00%) MS Exchange
Applications
1 2 (20.00%) Microsoft Office
Communications & Networking
1 2 (20.00%) IP Telephony
2 1 (10.00%) Structured Cabling
General
1 2 (20.00%) Legal
2 1 (10.00%) Law
Miscellaneous
1 1 (10.00%) Fat Client
1 1 (10.00%) Smartphone
1 1 (10.00%) Thin Client
Operating Systems
1 7 (70.00%) Windows
2 6 (60.00%) Windows Server
3 5 (50.00%) Windows XP
4 2 (20.00%) Windows 7
5 1 (10.00%) Android
5 1 (10.00%) Apple iOS
5 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 1 (10.00%) ITIL
1 1 (10.00%) Mentoring
Qualifications
1 1 (10.00%) MOS
System Software
1 6 (60.00%) Active Directory
2 2 (20.00%) VMware Infrastructure
Vendors
1 7 (70.00%) Citrix
2 3 (30.00%) Microsoft
3 2 (20.00%) Dell
3 2 (20.00%) Juniper
3 2 (20.00%) VMware
4 1 (10.00%) Apple
4 1 (10.00%) arcserve