Period
to 9 April 2020

The median annual salary for a Support Engineer was £37,500 in advertised job vacancies in Cheltenham during the 6 months to 9 April 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Gloucestershire > Cheltenham
6 months to
9 Apr 2020
Same period 2019 Same period 2018
Rank 49 45 64
Rank change year-on-year -4 +19 +6
Permanent jobs requiring a Support Engineer 19 18 11
As % of all permanent jobs advertised in Cheltenham 3.74% 3.67% 2.13%
As % of the Job Titles category 4.09% 3.80% 2.21%
Number of salaries quoted 17 10 10
Median annual salary £37,500 £32,500 £35,000
Median salary % change year-on-year +15.38% -7.14% +7.69%
10th Percentile £28,750 £31,250 £30,000
90th Percentile £47,500 £36,000 £44,500
Gloucestershire median annual salary £32,500 £32,000 £32,500
% change year-on-year +1.56% -1.54% -1.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheltenham
Permanent vacancies in Cheltenham with a recognized job title 465 474 498
% of permanent IT jobs with a recognized job title 91.54% 96.73% 96.32%
Number of salaries quoted 341 371 436
Median annual salary £50,000 £45,000 £40,000
Median salary % change year-on-year +11.11% +12.50% -11.11%
10th Percentile £27,500 £27,875 £19,750
90th Percentile £77,500 £65,000 £60,000
Gloucestershire median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% +6.25%

Support Engineer
Job Vacancy Trend in Cheltenham

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Cheltenham.

Job vacancy trend for Support Engineer in Cheltenham

Support Engineer
Salary Trend in Cheltenham

3-month moving average salary quoted in jobs citing Support Engineer in Cheltenham.

Salary trend for Support Engineer in Cheltenham

Support Engineer
Salary Histogram in Cheltenham

Salary distribution for jobs citing Support Engineer in Cheltenham over the 6 months to 9 April 2020.

Salary histogram for Support Engineer in Cheltenham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cheltenham

For the 6 months to 9 April 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region featuring Support Engineer in the job title.

1 11 (57.89%) Linux
2 7 (36.84%) ITIL
2 7 (36.84%) Unix
3 6 (31.58%) Windows
3 6 (31.58%) VMware
4 5 (26.32%) DV Cleared
4 5 (26.32%) Security Cleared
4 5 (26.32%) VMware Infrastructure
4 5 (26.32%) Finance
4 5 (26.32%) Windows Server
5 4 (21.05%) Microsoft
6 3 (15.79%) Cisco
6 3 (15.79%) Active Directory
6 3 (15.79%) DNS
6 3 (15.79%) Windows Server 2008
6 3 (15.79%) CentOS
6 3 (15.79%) Firewall
6 3 (15.79%) Windows Server 2012
7 2 (10.53%) ITIL V3
7 2 (10.53%) Root Cause Analysis
7 2 (10.53%) Office 365
7 2 (10.53%) Analytical Skills
7 2 (10.53%) Proactive Management
7 2 (10.53%) Problem-Solving
7 2 (10.53%) ITSM
7 2 (10.53%) CCNA
7 2 (10.53%) Service Management
7 2 (10.53%) Problem Management
7 2 (10.53%) PowerShell
7 2 (10.53%) AWS

Support Engineer Skill Set
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) IIS
1 2 (10.53%) MS Exchange
2 1 (5.26%) Apache
2 1 (5.26%) Joomla!
2 1 (5.26%) WordPress
Applications
1 1 (5.26%) Adobe Creative Suite
1 1 (5.26%) Microsoft Office
Cloud Services
1 2 (10.53%) AWS
1 2 (10.53%) Office 365
2 1 (5.26%) Azure
2 1 (5.26%) Cloud Computing
2 1 (5.26%) SaaS
2 1 (5.26%) Slack
Communications & Networking
1 3 (15.79%) DNS
1 3 (15.79%) Firewall
2 2 (10.53%) TCP/IP
3 1 (5.26%) IPv6
3 1 (5.26%) SAN
3 1 (5.26%) Unified Communications
3 1 (5.26%) VoIP
3 1 (5.26%) WebEx
Database & Business Intelligence
1 1 (5.26%) MySQL
1 1 (5.26%) SQL Server
1 1 (5.26%) SQL Server 2012
1 1 (5.26%) SQL Server 2016
General
1 5 (26.32%) Finance
Libraries, Frameworks & Software Standards
1 1 (5.26%) HTML
1 1 (5.26%) HTML5
1 1 (5.26%) XMPP
Miscellaneous
1 2 (10.53%) Analytical Skills
2 1 (5.26%) Data Centre
2 1 (5.26%) Enterprise Storage
2 1 (5.26%) Greenfield Project
2 1 (5.26%) IVR
2 1 (5.26%) Management Information System
Operating Systems
1 11 (57.89%) Linux
2 7 (36.84%) Unix
3 6 (31.58%) Windows
4 5 (26.32%) Windows Server
5 3 (15.79%) CentOS
5 3 (15.79%) Windows Server 2008
5 3 (15.79%) Windows Server 2012
6 1 (5.26%) FreeBSD
6 1 (5.26%) Ubuntu
6 1 (5.26%) Windows Server 2016
6 1 (5.26%) Windows Server 2019
Processes & Methodologies
1 7 (36.84%) ITIL
2 2 (10.53%) ITIL V3
2 2 (10.53%) ITSM
2 2 (10.53%) Proactive Management
2 2 (10.53%) Problem Management
2 2 (10.53%) Problem-Solving
2 2 (10.53%) Root Cause Analysis
2 2 (10.53%) Service Management
3 1 (5.26%) Collaborative Working
3 1 (5.26%) Fintech
3 1 (5.26%) Information Security
3 1 (5.26%) Infrastructure as Code
3 1 (5.26%) Infrastructure Automation
3 1 (5.26%) Infrastructure Engineering
3 1 (5.26%) Load Balancing
3 1 (5.26%) Proactive Maintenance
3 1 (5.26%) Server Virtualisation
3 1 (5.26%) Virtual Environments
Programming Languages
1 2 (10.53%) PowerShell
2 1 (5.26%) C
Qualifications
1 5 (26.32%) DV Cleared
1 5 (26.32%) Security Cleared
2 2 (10.53%) CCNA
2 2 (10.53%) Cisco Certification
3 1 (5.26%) JNCIA
3 1 (5.26%) MCSA
3 1 (5.26%) Microsoft Certification
3 1 (5.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (10.53%) SLA
2 1 (5.26%) ISO/IEC 27001
System Software
1 5 (26.32%) VMware Infrastructure
2 3 (15.79%) Active Directory
3 2 (10.53%) Hyper-V
4 1 (5.26%) Docker
4 1 (5.26%) Firmware
4 1 (5.26%) vSphere
Systems Management
1 1 (5.26%) Cisco CUCM
1 1 (5.26%) Cisco UCCE
1 1 (5.26%) Cisco UCCX
1 1 (5.26%) Jamf Pro
Vendors
1 6 (31.58%) VMware
2 4 (21.05%) Microsoft
3 3 (15.79%) Cisco
4 2 (10.53%) Red Hat
5 1 (5.26%) Adobe
5 1 (5.26%) Apple
5 1 (5.26%) Juniper
5 1 (5.26%) Meraki
5 1 (5.26%) Nimble Storage
5 1 (5.26%) Progress
5 1 (5.26%) Red Box