Period
to 23 November 2017

The median annual salary for a Support Engineer was £24,500 in advertised job vacancies in Cheltenham during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Gloucestershire > Cheltenham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 66 78 71
Rank change year-on-year +12 -7 -9
Permanent jobs requiring a Support Engineer 13 14 13
As % of all permanent IT jobs advertised in Cheltenham 2.73% 1.70% 1.95%
As % of the Job Titles category 2.78% 1.74% 2.04%
Number of salaries quoted 13 14 12
Cheltenham median annual salary £24,500 £27,750 £31,500
Median salary % change year-on-year -11.71% -11.90% +14.55%
10th Percentile £21,500 £18,750 £17,625
90th Percentile £38,400 £35,500 £37,250
Gloucestershire median annual salary £24,500 £32,500 £27,000
% change year-on-year -24.62% +20.37% +8.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheltenham
Permanent vacancies in Cheltenham with a recognized job title 468 805 636
% of permanent IT jobs with a recognized job title 98.32% 97.81% 95.64%
Number of salaries quoted 399 690 527
Cheltenham median annual salary £42,500 £45,000 £40,000
Median salary % change year-on-year -5.56% +12.50% +2.56%
10th Percentile £22,750 £27,500 £25,000
90th Percentile £60,000 £65,000 £65,000
Gloucestershire median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +6.58%

Support Engineer
Job Vacancy Trend in Cheltenham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cheltenham.

Job vacancy trend for Support Engineer in Cheltenham

Support Engineer
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cheltenham.

Salary trend for Support Engineer in Cheltenham

Support Engineer
Salary Histogram in Cheltenham

The salary distribution of IT jobs citing Support Engineer in Cheltenham over the 6 months to 23 November 2017.

Salary histogram for Support Engineer in Cheltenham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cheltenham

For the 6 months to 23 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring Support Engineer in the job title.

1 7 (53.85%) Windows
1 7 (53.85%) Microsoft
1 7 (53.85%) Advertising
2 6 (46.15%) VMware
2 6 (46.15%) Windows Server
3 4 (30.77%) Active Directory
3 4 (30.77%) Office 365
4 3 (23.08%) Microsoft Certification
4 3 (23.08%) SAN
4 3 (23.08%) Project Management
4 3 (23.08%) MCSA
4 3 (23.08%) ERP
4 3 (23.08%) VMware Certified Professional (VCP)
4 3 (23.08%) Dynamics NAV
4 3 (23.08%) Finance
5 2 (15.38%) Hyper-V
5 2 (15.38%) NAS
5 2 (15.38%) VMware Infrastructure
5 2 (15.38%) Windows Server 2008
5 2 (15.38%) Skype for Business
5 2 (15.38%) Windows XP
5 2 (15.38%) MS Exchange
5 2 (15.38%) DHCP
5 2 (15.38%) TCP/IP
5 2 (15.38%) VPN
5 2 (15.38%) DNS
5 2 (15.38%) Business Intelligence
5 2 (15.38%) SharePoint
5 2 (15.38%) MCSE
5 2 (15.38%) SQL Server

Support Engineer Skill Set
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) MS Exchange
1 2 (15.38%) SharePoint
1 2 (15.38%) Skype for Business
Business Applications
1 3 (23.08%) Dynamics NAV
Cloud Services
1 4 (30.77%) Office 365
2 1 (7.69%) Microsoft Azure
Communications & Networking
1 3 (23.08%) SAN
2 2 (15.38%) DHCP
2 2 (15.38%) DNS
2 2 (15.38%) NAS
2 2 (15.38%) Remote Desktop
2 2 (15.38%) TCP/IP
2 2 (15.38%) VPN
3 1 (7.69%) VoIP
3 1 (7.69%) Wireless
Database & Business Intelligence
1 2 (15.38%) SQL Server
1 2 (15.38%) SQL Server 2000
1 2 (15.38%) SQL Server 2014
General
1 7 (53.85%) Advertising
2 3 (23.08%) Finance
3 1 (7.69%) Back Office
Miscellaneous
1 1 (7.69%) Cybercrime
Operating Systems
1 7 (53.85%) Windows
2 6 (46.15%) Windows Server
3 2 (15.38%) Windows Server 2008
3 2 (15.38%) Windows Server 2012
3 2 (15.38%) Windows XP
4 1 (7.69%) Unix
4 1 (7.69%) Windows 10
4 1 (7.69%) Windows 7
4 1 (7.69%) Windows 8
4 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 3 (23.08%) ERP
1 3 (23.08%) Project Management
2 2 (15.38%) Business Intelligence
2 2 (15.38%) ITIL
3 1 (7.69%) PRINCE2
3 1 (7.69%) Server Monitoring
3 1 (7.69%) System Testing
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 3 (23.08%) MCSA
1 3 (23.08%) Microsoft Certification
1 3 (23.08%) VMware Certified Professional (VCP)
2 2 (15.38%) MCP
2 2 (15.38%) MCSE
3 1 (7.69%) CCA
3 1 (7.69%) Citrix Certification
3 1 (7.69%) DV Cleared
3 1 (7.69%) Security Cleared
System Software
1 4 (30.77%) Active Directory
2 2 (15.38%) Hyper-V
2 2 (15.38%) VMware Infrastructure
3 1 (7.69%) vSphere
Vendors
1 7 (53.85%) Microsoft
2 6 (46.15%) VMware
3 2 (15.38%) Citrix
4 1 (7.69%) Apple
4 1 (7.69%) Cisco
4 1 (7.69%) Veeam