Period
to 19 November 2017

The median annual salary for a Support Engineer was £24,500 in advertised job vacancies in Gloucestershire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South West > Gloucestershire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 104 90 69
Rank change year-on-year -14 -21 +9
Permanent jobs requiring a Support Engineer 30 72 87
As % of all permanent IT jobs advertised in Gloucestershire 2.03% 3.19% 4.22%
As % of the Job Titles category 2.06% 3.28% 4.38%
Number of salaries quoted 27 68 70
Gloucestershire median annual salary £24,500 £32,500 £27,000
Median salary % change year-on-year -24.62% +20.37% +8.00%
10th Percentile £21,250 £19,750 £17,675
90th Percentile £37,700 £40,000 £45,000
South West median annual salary £27,500 £28,000 £26,500
% change year-on-year -1.79% +5.66% -1.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Gloucestershire
Permanent vacancies in Gloucestershire with a recognized job title 1453 2198 1987
% of permanent IT jobs with a recognized job title 98.18% 97.39% 96.32%
Number of salaries quoted 1191 1831 1618
Gloucestershire median annual salary £42,500 £42,500 £41,000
Median salary % change year-on-year - +3.66% +7.89%
10th Percentile £24,500 £25,000 £25,500
90th Percentile £62,500 £62,500 £63,750
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Support Engineer
Job Vacancy Trend in Gloucestershire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Support Engineer in Gloucestershire

Support Engineer
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Gloucestershire.

Salary trend for Support Engineer in Gloucestershire

Support Engineer
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing Support Engineer in Gloucestershire over the 6 months to 19 November 2017.

Salary histogram for Support Engineer in Gloucestershire

Support Engineer
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Gloucestershire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +13 13 £24,500 -2.00% 3
Gloucester +4 8 £22,500 -35.71% 1
Stroud - 3 £27,500 -
Cirencester -18 2 £30,750 +23.00%
Support Engineer
South West

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Gloucestershire

For the 6 months to 19 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring Support Engineer in the job title.

1 19 (63.33%) Windows
2 16 (53.33%) Windows Server
3 15 (50.00%) Microsoft
4 11 (36.67%) Active Directory
4 11 (36.67%) VMware
5 8 (26.67%) Office 365
6 7 (23.33%) VMware Infrastructure
6 7 (23.33%) Advertising
6 7 (23.33%) TCP/IP
7 6 (20.00%) VPN
7 6 (20.00%) Firewall
7 6 (20.00%) Citrix
7 6 (20.00%) Hyper-V
7 6 (20.00%) Remote Desktop
7 6 (20.00%) Windows 7
8 5 (16.67%) Windows 8
8 5 (16.67%) Veeam
8 5 (16.67%) MS Exchange
8 5 (16.67%) SQL
8 5 (16.67%) ITIL
9 4 (13.33%) MCSA
9 4 (13.33%) Microsoft Certification
9 4 (13.33%) SAN
9 4 (13.33%) VMware Certified Professional (VCP)
9 4 (13.33%) Windows Server 2008
9 4 (13.33%) Windows Server 2012
10 3 (10.00%) Software Delivery
10 3 (10.00%) Windows 10
10 3 (10.00%) Exchange Server 2013
10 3 (10.00%) Virtual Servers

Support Engineer Skill Set
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.67%) MS Exchange
2 3 (10.00%) Exchange Server 2013
3 2 (6.67%) IIS
3 2 (6.67%) SharePoint
3 2 (6.67%) Skype for Business
Applications
1 1 (3.33%) Microsoft Excel
1 1 (3.33%) Microsoft Office
1 1 (3.33%) Microsoft PowerPoint
1 1 (3.33%) MS Visio
Business Applications
1 3 (10.00%) Dynamics NAV
2 1 (3.33%) Dynamics AX
2 1 (3.33%) Dynamics CRM
2 1 (3.33%) Oracle CRM On Demand
Cloud Services
1 8 (26.67%) Office 365
2 2 (6.67%) Microsoft Azure
3 1 (3.33%) Amazon AWS
3 1 (3.33%) IBM Cloud
3 1 (3.33%) SoftLayer
Communications & Networking
1 7 (23.33%) TCP/IP
2 6 (20.00%) Firewall
2 6 (20.00%) Remote Desktop
2 6 (20.00%) VPN
3 4 (13.33%) SAN
4 3 (10.00%) DHCP
4 3 (10.00%) DNS
4 3 (10.00%) LAN
4 3 (10.00%) WAN
4 3 (10.00%) Wireless
5 2 (6.67%) NAS
6 1 (3.33%) Ethernet
6 1 (3.33%) Fibre Channel
6 1 (3.33%) Internet
6 1 (3.33%) iSCSI
6 1 (3.33%) NetScaler
6 1 (3.33%) SDH
6 1 (3.33%) SMS
6 1 (3.33%) VoIP
Database & Business Intelligence
1 3 (10.00%) SQL Server
1 3 (10.00%) SQL Server 2014
2 2 (6.67%) SQL Server 2000
3 1 (3.33%) Oracle Database
3 1 (3.33%) SQL Server 2008
3 1 (3.33%) SQL Server 2012
General
1 7 (23.33%) Advertising
2 3 (10.00%) Finance
2 3 (10.00%) Legal
2 3 (10.00%) Manufacturing
3 1 (3.33%) Back Office
3 1 (3.33%) Military
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
Miscellaneous
1 1 (3.33%) Analytical Skills
1 1 (3.33%) Cybercrime
1 1 (3.33%) Driving Licence
1 1 (3.33%) Management Information System
1 1 (3.33%) Mobile Computing
1 1 (3.33%) Smartphone
Operating Systems
1 19 (63.33%) Windows
2 16 (53.33%) Windows Server
3 6 (20.00%) Windows 7
4 5 (16.67%) Windows 8
5 4 (13.33%) Windows Server 2008
5 4 (13.33%) Windows Server 2012
6 3 (10.00%) Linux
6 3 (10.00%) Windows 10
7 2 (6.67%) Unix
7 2 (6.67%) Windows XP
8 1 (3.33%) HPUX
8 1 (3.33%) Oracle Linux
8 1 (3.33%) Solaris
8 1 (3.33%) Windows Server 2003
Processes & Methodologies
1 5 (16.67%) ITIL
2 3 (10.00%) ERP
2 3 (10.00%) Project Management
2 3 (10.00%) Service Delivery
2 3 (10.00%) Software Delivery
3 2 (6.67%) Business Intelligence
3 2 (6.67%) Information Security
4 1 (3.33%) Configuration Management
4 1 (3.33%) CRM
4 1 (3.33%) Cybersecurity
4 1 (3.33%) Data Protection
4 1 (3.33%) Migration
4 1 (3.33%) Network Virtualisation
4 1 (3.33%) Performance Monitoring
4 1 (3.33%) PRINCE2
4 1 (3.33%) Release Management
4 1 (3.33%) Security Management
4 1 (3.33%) Server Monitoring
4 1 (3.33%) System Testing
4 1 (3.33%) Time Management
Programming Languages
1 5 (16.67%) SQL
2 2 (6.67%) C
3 1 (3.33%) C#
3 1 (3.33%) PowerShell
Qualifications
1 4 (13.33%) MCSA
1 4 (13.33%) Microsoft Certification
1 4 (13.33%) VMware Certified Professional (VCP)
2 3 (10.00%) MCSE
3 2 (6.67%) MCP
4 1 (3.33%) CCA
4 1 (3.33%) CCNA
4 1 (3.33%) Cisco Certification
4 1 (3.33%) Citrix Certification
4 1 (3.33%) DV Cleared
4 1 (3.33%) Security Cleared
System Software
1 11 (36.67%) Active Directory
2 7 (23.33%) VMware Infrastructure
3 6 (20.00%) Hyper-V
4 3 (10.00%) Microsoft Virtual Server
4 3 (10.00%) Virtual Servers
5 2 (6.67%) vSphere
6 1 (3.33%) Citrix Presentation Server
6 1 (3.33%) XenApp
6 1 (3.33%) XenDesktop
Systems Management
1 3 (10.00%) SCCM
2 2 (6.67%) Backup Exec
3 1 (3.33%) McAfee ePO
Vendors
1 15 (50.00%) Microsoft
2 11 (36.67%) VMware
3 6 (20.00%) Citrix
4 5 (16.67%) Veeam
5 3 (10.00%) Cisco
5 3 (10.00%) Civica
6 2 (6.67%) Apple
6 2 (6.67%) Oracle
7 1 (3.33%) AVG
7 1 (3.33%) Cognos
7 1 (3.33%) Dell
7 1 (3.33%) HP
7 1 (3.33%) McAfee
7 1 (3.33%) Meraki
7 1 (3.33%) Sophos