Period
to 20 November 2017

The median annual salary for a 3rd Line Support was £34,250 in advertised job vacancies in Cheshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
North West > Cheshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 161 115 158
Rank change year-on-year -46 +43 +30
Permanent jobs requiring a 3rd Line Support 18 32 28
As % of all permanent IT jobs advertised in Cheshire 0.59% 1.43% 0.86%
As % of the Job Titles category 0.61% 1.47% 0.89%
Number of salaries quoted 12 28 31
Cheshire median annual salary £34,250 £32,500 £40,000
Median salary % change year-on-year +5.38% -18.75% +14.29%
10th Percentile £29,775 £21,250 £28,500
90th Percentile £42,950 £45,125 £43,750
North West median annual salary £34,500 £32,500 £32,500
% change year-on-year +6.15% - -4.41%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 2929 2175 3160
% of permanent IT jobs with a recognized job title 95.84% 97.27% 97.23%
Number of salaries quoted 2248 1869 2681
Cheshire median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% +3.90%
10th Percentile £25,000 £22,000 £22,000
90th Percentile £62,500 £58,750 £57,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

3rd Line Support
Job Vacancy Trend in Cheshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for 3rd Line Support in Cheshire

3rd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Cheshire.

Salary trend for 3rd Line Support in Cheshire

3rd Line Support
Salary Histogram in Cheshire

The salary distribution of IT jobs citing 3rd Line Support in Cheshire over the 6 months to 20 November 2017.

Salary histogram for 3rd Line Support in Cheshire

3rd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Cheshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +1 8 £34,500 +45.26% 1
Wilmslow +9 3 £34,000 -9.33%
Crewe -2 2 £38,250 +70.00%
Chester -7 1 £30,000 -26.38%
Knutsford - 1 £38,500 - 1
3rd Line Support
North West

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 20 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring 3rd Line Support in the job title.

1 16 (88.89%) Windows
2 14 (77.78%) VMware
3 13 (72.22%) Active Directory
4 12 (66.67%) Citrix
5 11 (61.11%) MS Exchange
5 11 (61.11%) Hyper-V
5 11 (61.11%) Windows Server 2008
5 11 (61.11%) Windows Server
6 10 (55.56%) Exchange Server 2013
7 8 (44.44%) LAN
7 8 (44.44%) WAN
7 8 (44.44%) Microsoft
8 7 (38.89%) DNS
8 7 (38.89%) Exchange Server 2010
8 7 (38.89%) Windows Server 2012
9 5 (27.78%) Disaster Recovery
9 5 (27.78%) XenApp
9 5 (27.78%) XenDesktop
9 5 (27.78%) Veeam
9 5 (27.78%) ITIL
9 5 (27.78%) VPN
9 5 (27.78%) Remote Desktop
10 4 (22.22%) Data Centre
10 4 (22.22%) Office 365
10 4 (22.22%) SQL Server
10 4 (22.22%) SAN
10 4 (22.22%) Exchange Server 2007
10 4 (22.22%) PowerShell
10 4 (22.22%) Service Delivery
11 3 (16.67%) Firewall

3rd Line Support Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (61.11%) MS Exchange
2 10 (55.56%) Exchange Server 2013
3 7 (38.89%) Exchange Server 2010
4 4 (22.22%) Exchange Server 2007
5 3 (16.67%) Skype for Business
6 1 (5.56%) IIS
6 1 (5.56%) Site Server
Cloud Services
1 4 (22.22%) Office 365
2 3 (16.67%) Microsoft Azure
3 1 (5.56%) Amazon AWS
Communications & Networking
1 8 (44.44%) LAN
1 8 (44.44%) WAN
2 7 (38.89%) DNS
3 5 (27.78%) Remote Desktop
3 5 (27.78%) VPN
4 4 (22.22%) SAN
5 3 (16.67%) Firewall
6 2 (11.11%) VoIP
7 1 (5.56%) Internet
Database & Business Intelligence
1 4 (22.22%) SQL Server
General
1 1 (5.56%) Manufacturing
Miscellaneous
1 4 (22.22%) Data Centre
2 1 (5.56%) iPad
Operating Systems
1 16 (88.89%) Windows
2 11 (61.11%) Windows Server
2 11 (61.11%) Windows Server 2008
3 7 (38.89%) Windows Server 2012
4 3 (16.67%) Linux
5 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 5 (27.78%) Disaster Recovery
1 5 (27.78%) ITIL
2 4 (22.22%) Service Delivery
3 2 (11.11%) Capacity Management
3 2 (11.11%) Change Management
3 2 (11.11%) High Availability
3 2 (11.11%) IT Strategy
3 2 (11.11%) Problem Management
3 2 (11.11%) Root Cause Analysis
3 2 (11.11%) Storage Virtualisation
4 1 (5.56%) Mentoring
4 1 (5.56%) Presales
Programming Languages
1 4 (22.22%) PowerShell
2 1 (5.56%) SQL
2 1 (5.56%) VBA
Qualifications
1 1 (5.56%) CCNA
1 1 (5.56%) Cisco Certification
1 1 (5.56%) Degree
1 1 (5.56%) MCSA
1 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.56%) GxP
System Software
1 13 (72.22%) Active Directory
2 11 (61.11%) Hyper-V
3 5 (27.78%) XenApp
3 5 (27.78%) XenDesktop
4 2 (11.11%) VMware Infrastructure
5 1 (5.56%) Terminal Services
Systems Management
1 2 (11.11%) SCCM
2 1 (5.56%) SCOM
2 1 (5.56%) WSUS
Vendors
1 14 (77.78%) VMware
2 12 (66.67%) Citrix
3 8 (44.44%) Microsoft
4 5 (27.78%) Veeam
5 3 (16.67%) IBM
6 2 (11.11%) Cisco
6 2 (11.11%) NetApp