The median annual salary for a 3rd Line Support was £32,500 in advertised job vacancies in the North West during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England / North West
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 195 192 193
Rank change year-on-year -3 +1  
Permanent jobs requiring a 3rd Line Support 54 45 61
As % of all permanent IT jobs advertised in the North West 0.88% 0.78% 0.91%
As % of the Job Titles category 0.91% 0.81% 0.94%
Number of salaries quoted 39 41 47
Median salary £32,500 £35,000 £32,500
Median salary % change year-on-year -7.14% +7.69%  
90% offered a salary of more than £28,500 £26,500 £25,700
10% offered a salary of more than £42,000 £42,500 £40,000
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year -2.85% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5931 5576 6456
As % of all permanent IT job vacancies advertised in the North West 96.83% 97.04% 96.79%
Number of salaries quoted 4959 4681 5205
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the North West.

Salary trend for 3rd Line Support in the North West

3rd Line Support
Salary Histogram in the North West

The salary distribution of IT jobs citing 3rd Line Support in the North West over the 3 months to 28 March 2017.

Salary histogram for 3rd Line Support in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -22 27 £32,500 -12.16% 4
Cheshire +19 21 £31,000 -1.58% 3
Merseyside -3 4 £32,500 - 2
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 28 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 3rd Line Support in the job title.

1 89 (81.65%) Active Directory
2 87 (79.82%) Windows
3 79 (72.48%) VMware
4 77 (70.64%) Microsoft
5 56 (51.38%) Windows Server
6 43 (39.45%) MS Exchange
7 35 (32.11%) Windows Server 2008
8 34 (31.19%) Windows Server 2012
8 34 (31.19%) MS Excel
9 32 (29.36%) SAN
9 32 (29.36%) Firewall
10 31 (28.44%) SQL
10 31 (28.44%) DNS
10 31 (28.44%) VMware Infrastructure
11 30 (27.52%) VLAN
12 27 (24.77%) DHCP
12 27 (24.77%) ITIL
13 26 (23.85%) IIS
14 24 (22.02%) Hyper-V
15 22 (20.18%) SQL Server
15 22 (20.18%) Linux
15 22 (20.18%) LAN
15 22 (20.18%) WAN
16 21 (19.27%) PowerShell
16 21 (19.27%) WSUS
17 20 (18.35%) Terminal Services
18 19 (17.43%) Avaya
18 19 (17.43%) Office 365
19 18 (16.51%) SLA
19 18 (16.51%) Cisco

3rd Line Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (39.45%) MS Exchange
2 26 (23.85%) IIS
3 17 (15.60%) SharePoint
4 13 (11.93%) Exchange Server 2010
5 11 (10.09%) Exchange Server 2013
6 10 (9.17%) Skype for Business
7 6 (5.50%) Confluence
8 4 (3.67%) SharePoint 2013
9 3 (2.75%) WebSphere
10 1 (0.92%) Exchange Server 2007
10 1 (0.92%) GroupWise
Applications
1 34 (31.19%) MS Excel
2 8 (7.34%) MS Office
Business Applications
1 3 (2.75%) Line 50
1 3 (2.75%) Sage X3
2 1 (0.92%) Dynamics CRM
Cloud Services
1 19 (17.43%) Office 365
2 14 (12.84%) Microsoft Azure
3 5 (4.59%) SaaS
4 3 (2.75%) Amazon AWS
4 3 (2.75%) OneDrive
Communications & Networking
1 32 (29.36%) Firewall
1 32 (29.36%) SAN
2 31 (28.44%) DNS
3 30 (27.52%) VLAN
4 27 (24.77%) DHCP
5 22 (20.18%) LAN
5 22 (20.18%) WAN
6 17 (15.60%) TCP/IP
7 16 (14.68%) VoIP
7 16 (14.68%) VPN
8 9 (8.26%) Cisco IOS
8 9 (8.26%) Remote Desktop
9 8 (7.34%) Skype
10 6 (5.50%) Wi-Fi
10 6 (5.50%) Wireless
11 5 (4.59%) Cisco ASA
11 5 (4.59%) NAS
12 4 (3.67%) WLAN
13 3 (2.75%) Internet
13 3 (2.75%) IP Telephony
Database & Business Intelligence
1 22 (20.18%) SQL Server
2 3 (2.75%) Oracle Database
2 3 (2.75%) Power BI
3 2 (1.83%) SQL Server 2008
3 2 (1.83%) SQL Server 2012
4 1 (0.92%) Amazon RDS
4 1 (0.92%) DB2
Development Applications
1 6 (5.50%) JIRA
General
1 10 (9.17%) Manufacturing
2 3 (2.75%) Advertising
2 3 (2.75%) Back Office
2 3 (2.75%) Finance
2 3 (2.75%) Law
2 3 (2.75%) Legal
3 1 (0.92%) Automotive
3 1 (0.92%) Banking
3 1 (0.92%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.83%) COM
2 1 (0.92%) XML
Miscellaneous
1 9 (8.26%) Data Centre
2 7 (6.42%) Clustering
3 6 (5.50%) Life Science
4 5 (4.59%) Driving Licence
4 5 (4.59%) Public Cloud
5 3 (2.75%) EMC VNX
5 3 (2.75%) iPad
5 3 (2.75%) Management Information System
6 2 (1.83%) Analytical Skills
7 1 (0.92%) Blackberry
7 1 (0.92%) iSeries
7 1 (0.92%) Replication
Operating Systems
1 87 (79.82%) Windows
2 56 (51.38%) Windows Server
3 35 (32.11%) Windows Server 2008
4 34 (31.19%) Windows Server 2012
5 22 (20.18%) Linux
6 10 (9.17%) Windows 7
6 10 (9.17%) Windows 8
7 6 (5.50%) Windows 10
8 5 (4.59%) Android
9 4 (3.67%) Apple iOS
10 3 (2.75%) Red Hat Enterprise Linux
10 3 (2.75%) Unix
11 2 (1.83%) Windows Mobile
11 2 (1.83%) Windows Server 2003
12 1 (0.92%) Windows Embedded Compact
12 1 (0.92%) Windows XP
Processes & Methodologies
1 27 (24.77%) ITIL
2 9 (8.26%) Disaster Recovery
3 8 (7.34%) IT Strategy
4 7 (6.42%) High Availability
4 7 (6.42%) Time Management
5 6 (5.50%) Agile Software Development
5 6 (5.50%) Service Delivery
6 5 (4.59%) Service Management
6 5 (4.59%) Stakeholder Management
7 4 (3.67%) Network Design
7 4 (3.67%) Presales
7 4 (3.67%) Server Building
8 3 (2.75%) Asset Management
8 3 (2.75%) Data Management
8 3 (2.75%) Information Security
8 3 (2.75%) Master Data Management
8 3 (2.75%) Performance Monitoring
9 2 (1.83%) Process Improvement
9 2 (1.83%) Project Management
9 2 (1.83%) Root Cause Analysis
Programming Languages
1 31 (28.44%) SQL
2 21 (19.27%) PowerShell
3 5 (4.59%) VBScript
4 4 (3.67%) VBA
5 1 (0.92%) RPG
Qualifications
1 12 (11.01%) Microsoft Certification
2 8 (7.34%) Cisco Certification
3 7 (6.42%) CCNA
3 7 (6.42%) ITIL Certification
3 7 (6.42%) MCSE
4 6 (5.50%) MCITP
4 6 (5.50%) MCP
5 2 (1.83%) VMware Certified Professional (VCP)
6 1 (0.92%) CCA
6 1 (0.92%) CCNP
6 1 (0.92%) Citrix Certification
6 1 (0.92%) Degree
Quality Assurance & Compliance
1 18 (16.51%) SLA
2 2 (1.83%) QA
System Software
1 89 (81.65%) Active Directory
2 31 (28.44%) VMware Infrastructure
3 24 (22.02%) Hyper-V
4 20 (18.35%) Terminal Services
5 6 (5.50%) vSphere
5 6 (5.50%) XenApp
6 5 (4.59%) XenDesktop
7 2 (1.83%) Virtual Servers
7 2 (1.83%) VMware ESXi
8 1 (0.92%) NDS
8 1 (0.92%) NetIQ eDirectory
8 1 (0.92%) pfSense
8 1 (0.92%) VMware Server
Systems Management
1 21 (19.27%) WSUS
2 11 (10.09%) Backup Exec
2 11 (10.09%) SCCM
3 3 (2.75%) HP SIM
3 3 (2.75%) Norton AntiVirus
3 3 (2.75%) PaperCut
4 2 (1.83%) McAfee ePO
4 2 (1.83%) NetBackup
5 1 (0.92%) MobiControl
5 1 (0.92%) SCOM
5 1 (0.92%) SCVMM
5 1 (0.92%) ZENworks
Vendors
1 79 (72.48%) VMware
2 77 (70.64%) Microsoft
3 19 (17.43%) Avaya
4 18 (16.51%) Cisco
5 15 (13.76%) Citrix
6 14 (12.84%) Veeam
7 13 (11.93%) HP
7 13 (11.93%) NetApp
8 8 (7.34%) Dell
8 8 (7.34%) Symantec
9 7 (6.42%) EMC
10 6 (5.50%) Atlassian
10 6 (5.50%) IBM
10 6 (5.50%) Sophos
11 5 (4.59%) Draytek
12 4 (3.67%) Fortinet
12 4 (3.67%) Intel Security
12 4 (3.67%) Oracle
12 4 (3.67%) Palo Alto
12 4 (3.67%) SonicWALL
Cheshire
The People Network
Salary: £35000 - £40000 per annum
Posted: 10 hours ago
Manchester, Lancashire
Opus IT Consulting
Salary: £30000 - £40000 per annum
Posted: 14 hours ago
St. Helens, Merseyside
Stafford-Sharp Associates
Salary: £33000.00 - £37000.00 per annum
Posted: 5 hours ago
Bury, Lancashire
Proactive Appointments
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 4 days ago
Liverpool
Michael Page Technology
Salary: £40000 - £45000 per annum + ITIL certs + package
Posted: 6 days ago
Warrington
Cathcart Associates
Salary: £35000 - £40000 per annum
Posted: 13 days ago
Warrington
Applause IT Ltd
Salary: £17000 - £35000 per annum + + Comprehensive Bens Package
Posted: 27 days ago