The median annual salary for a 3rd Line Support was £32,500 in advertised job vacancies in the North West during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England / North West
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 228 184 197
Rank change year-on-year -44 +13  
Permanent jobs requiring a 3rd Line Support 50 54 49
As % of all permanent IT jobs advertised in the North West 0.73% 0.96% 0.77%
As % of the Job Titles category 0.76% 0.98% 0.79%
Number of salaries quoted 43 46 35
Median salary £32,500 £34,000 £31,500
Median salary % change year-on-year -4.41% +7.93%  
90% offered a salary of more than £27,700 £26,000 £27,200
10% offered a salary of more than £41,600 £45,000 £42,500
UK excluding London median salary £35,000 £34,500 £36,000
% change year-on-year +1.44% -4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6604 5498 6171
As % of all permanent IT job vacancies advertised in the North West 96.65% 97.72% 96.83%
Number of salaries quoted 5400 4661 5042
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the North West.

Salary trend for 3rd Line Support in the North West

3rd Line Support
Salary Histogram in the North West

The salary distribution of IT jobs citing 3rd Line Support in the North West over the 3 months to 23 June 2017.

Salary histogram for 3rd Line Support in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -20 29 £32,500 -7.14% 3
Cheshire -17 14 £33,750 -8.78% 3
Merseyside -11 6 £42,500 +30.76%
Lancashire -3 1 £32,500 +23.80%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 23 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 3rd Line Support in the job title.

1 80 (79.21%) Microsoft
2 77 (76.24%) Active Directory
3 76 (75.25%) Windows
4 63 (62.38%) VMware
5 55 (54.46%) Windows Server
6 48 (47.52%) MS Exchange
7 44 (43.56%) Firewall
8 37 (36.63%) SAN
9 36 (35.64%) DNS
10 32 (31.68%) WAN
10 32 (31.68%) LAN
11 30 (29.70%) ITIL
12 29 (28.71%) Windows Server 2012
13 28 (27.72%) IIS
14 27 (26.73%) WSUS
14 27 (26.73%) Windows Server 2008
15 26 (25.74%) Hyper-V
16 25 (24.75%) VLAN
17 24 (23.76%) Terminal Services
18 23 (22.77%) PowerShell
19 22 (21.78%) Avaya
19 22 (21.78%) DHCP
20 21 (20.79%) SQL
21 20 (19.80%) Cisco Certification
21 20 (19.80%) SQL Server
21 20 (19.80%) Exchange Server 2010
22 19 (18.81%) CCNA
22 19 (18.81%) TCP/IP
22 19 (18.81%) Cisco
23 17 (16.83%) Office 365

3rd Line Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (47.52%) MS Exchange
2 28 (27.72%) IIS
3 20 (19.80%) Exchange Server 2010
4 11 (10.89%) Exchange Server 2013
5 6 (5.94%) Confluence
6 4 (3.96%) Skype for Business
7 2 (1.98%) Exchange Server 2007
8 1 (0.99%) Exchange Server 2003
8 1 (0.99%) IBM Notes
8 1 (0.99%) WebSphere
Applications
1 4 (3.96%) Microsoft Office
Cloud Services
1 17 (16.83%) Office 365
2 13 (12.87%) Microsoft Azure
3 10 (9.90%) SaaS
4 5 (4.95%) Amazon AWS
Communications & Networking
1 44 (43.56%) Firewall
2 37 (36.63%) SAN
3 36 (35.64%) DNS
4 32 (31.68%) LAN
4 32 (31.68%) WAN
5 25 (24.75%) VLAN
6 22 (21.78%) DHCP
7 19 (18.81%) TCP/IP
8 14 (13.86%) VPN
9 13 (12.87%) VoIP
10 8 (7.92%) Remote Desktop
11 4 (3.96%) IP Telephony
11 4 (3.96%) NAS
12 3 (2.97%) Cisco ASA
12 3 (2.97%) Cisco IOS
12 3 (2.97%) Internet
12 3 (2.97%) Network Security
12 3 (2.97%) Skype
12 3 (2.97%) Wireless
13 2 (1.98%) Wi-Fi
Database & Business Intelligence
1 20 (19.80%) SQL Server
2 2 (1.98%) SQL Server 2008
2 2 (1.98%) SQL Server 2012
3 1 (0.99%) Oracle Database
Development Applications
1 6 (5.94%) JIRA
General
1 12 (11.88%) Manufacturing
2 5 (4.95%) Law
3 4 (3.96%) Legal
4 2 (1.98%) Advertising
4 2 (1.98%) Finance
5 1 (0.99%) Banking
5 1 (0.99%) Retail
5 1 (0.99%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.98%) COM
Miscellaneous
1 10 (9.90%) Clustering
1 10 (9.90%) Data Centre
2 6 (5.94%) iPad
2 6 (5.94%) Life Science
3 1 (0.99%) Blackberry
3 1 (0.99%) Driving Licence
3 1 (0.99%) EMC VNX
3 1 (0.99%) Public Cloud
Operating Systems
1 76 (75.25%) Windows
2 55 (54.46%) Windows Server
3 29 (28.71%) Windows Server 2012
4 27 (26.73%) Windows Server 2008
5 16 (15.84%) Windows 7
6 14 (13.86%) Linux
7 13 (12.87%) Windows 10
8 5 (4.95%) Windows 8
9 3 (2.97%) Windows Server 2003
10 2 (1.98%) Android
10 2 (1.98%) Windows Mobile
11 1 (0.99%) Apple iOS
11 1 (0.99%) Unix
11 1 (0.99%) Windows Embedded Compact
11 1 (0.99%) Windows XP
Processes & Methodologies
1 30 (29.70%) ITIL
2 8 (7.92%) Disaster Recovery
3 6 (5.94%) IT Strategy
3 6 (5.94%) Presales
3 6 (5.94%) Time Management
4 4 (3.96%) Server Building
4 4 (3.96%) Service Delivery
5 3 (2.97%) Data Protection
5 3 (2.97%) High Availability
5 3 (2.97%) Knowledge Management
5 3 (2.97%) Root Cause Analysis
6 2 (1.98%) ITIL V3
6 2 (1.98%) Kalman Filter
6 2 (1.98%) Virtual Environments
7 1 (0.99%) Customer Requirements
7 1 (0.99%) DevOps
7 1 (0.99%) Line Management
7 1 (0.99%) Mentoring
7 1 (0.99%) Mobile Device Management
7 1 (0.99%) Patch Management
Programming Languages
1 23 (22.77%) PowerShell
2 21 (20.79%) SQL
3 10 (9.90%) VBScript
4 6 (5.94%) VBA
5 3 (2.97%) VB
Qualifications
1 20 (19.80%) Cisco Certification
2 19 (18.81%) CCNA
3 16 (15.84%) Microsoft Certification
4 14 (13.86%) MCSE
5 7 (6.93%) MCP
6 4 (3.96%) ITIL Certification
7 3 (2.97%) MCITP
7 3 (2.97%) MCSA
8 2 (1.98%) VMware Certified Professional (VCP)
9 1 (0.99%) CCA
9 1 (0.99%) CCNP
9 1 (0.99%) Citrix Certification
9 1 (0.99%) Degree
Quality Assurance & Compliance
1 12 (11.88%) SLA
System Software
1 77 (76.24%) Active Directory
2 26 (25.74%) Hyper-V
3 24 (23.76%) Terminal Services
4 15 (14.85%) VMware Infrastructure
5 9 (8.91%) XenApp
6 7 (6.93%) XenDesktop
7 3 (2.97%) Virtual Machines
8 2 (1.98%) vSphere
9 1 (0.99%) Virtual Servers
9 1 (0.99%) VMware ESXi
Systems Management
1 27 (26.73%) WSUS
2 14 (13.86%) SCCM
3 4 (3.96%) SCOM
3 4 (3.96%) SCVMM
4 3 (2.97%) Microsoft Data Protection Manager
4 3 (2.97%) SCDPM
5 2 (1.98%) Backup Exec
6 1 (0.99%) MobiControl
Vendors
1 80 (79.21%) Microsoft
2 63 (62.38%) VMware
3 22 (21.78%) Avaya
4 19 (18.81%) Cisco
5 17 (16.83%) Citrix
6 16 (15.84%) NetApp
7 11 (10.89%) HP
8 10 (9.90%) Dell
9 7 (6.93%) Veeam
10 6 (5.94%) Atlassian
11 3 (2.97%) EMC
11 3 (2.97%) Kaspersky
11 3 (2.97%) Sophos
12 2 (1.98%) IBM
12 2 (1.98%) Juniper
12 2 (1.98%) Palo Alto
13 1 (0.99%) CheckPoint
13 1 (0.99%) Motorola
13 1 (0.99%) Oracle
13 1 (0.99%) Symantec
North West
Redrock Consulting Ltd
Salary: £35000 - £40000 per annum + Excellent Training + Development
Posted: 8 hours ago
Warrington, Cheshire
Greywood Associates Limited
Salary: £35000 - £38000 per annum + bens
Posted: Yesterday
Warrington, Cheshire
Mortimer Spinks
Posted: Yesterday
Warrington, Cheshire
Harvey Nash plc
Posted: 2 days ago
Manchester, Lancashire
Rullion
Salary: £27000 per annum + Excellent Benefits
Posted: 4 days ago
Manchester
Adria Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 17 days ago