3rd Line Support Jobs in the North West

Third Line Support
England > North West

The median Third Line Support salary in the North West is £40,000 per year, according to job vacancies posted during the 6 months leading to 12 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jul 2025
Same period 2024 Same period 2023
Rank 266 275 269
Rank change year-on-year +9 -6 +41
Permanent jobs requiring a 3rd Line Support 16 17 14
As % of all permanent jobs advertised in the North West 0.21% 0.16% 0.21%
As % of the Job Titles category 0.23% 0.17% 0.23%
Number of salaries quoted 13 17 14
10th Percentile £29,500 £29,500 £36,250
25th Percentile £37,500 - £36,938
Median annual salary (50th Percentile) £40,000 £35,000 £45,000
Median % change year-on-year +14.29% -22.22% +5.88%
75th Percentile £43,750 £42,500 £48,750
90th Percentile - £53,750 £55,750
England median annual salary £44,750 £40,000 £40,000
% change year-on-year +11.88% - -5.88%

All Permanent IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 6,913 10,155 6,070
% of permanent jobs with a recognized job title 90.08% 95.34% 89.67%
Number of salaries quoted 3,696 7,413 3,937
10th Percentile £27,000 £27,550 £30,138
25th Percentile £39,500 £37,500 £40,834
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,250 £65,000 £70,000
90th Percentile £76,840 £80,000 £81,250
England median annual salary £55,000 £53,000 £60,000
% change year-on-year +3.77% -11.67% -

3rd Line Support
Job Vacancy Trend in the North West

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for 3rd Line Support in the North West

3rd Line Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing 3rd Line Support in the North West.

Salary trend for 3rd Line Support in the North West

3rd Line Support
Salary Histogram in the North West

Salary distribution for jobs citing 3rd Line Support in the North West over the 6 months to 12 July 2025.

Salary histogram for 3rd Line Support in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 6 months to 12 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire - 10 £42,500 - 1
Manchester +50 3 £40,000 -13.51% 5
Cumbria -60 3 £32,000 -8.57% 3
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 12 July 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 3rd Line Support in the job title.

1 13 (81.25%) Microsoft
2 11 (68.75%) Social Skills
3 10 (62.50%) Change Management
3 10 (62.50%) Windows
3 10 (62.50%) Microsoft Exchange
3 10 (62.50%) Azure
4 8 (50.00%) Cisco
4 8 (50.00%) Active Directory
4 8 (50.00%) Windows Server
4 8 (50.00%) Microsoft 365
4 8 (50.00%) Cybersecurity
5 7 (43.75%) ITIL
6 5 (31.25%) WAN
6 5 (31.25%) LAN
6 5 (31.25%) Citrix
6 5 (31.25%) Terminal Services
6 5 (31.25%) Internet
6 5 (31.25%) Aerospace
6 5 (31.25%) Automotive
6 5 (31.25%) Manufacturing
6 5 (31.25%) VMware
6 5 (31.25%) Remote Desktop
6 5 (31.25%) DBS Check
6 5 (31.25%) Root Cause Analysis
6 5 (31.25%) Infrastructure Engineering
7 4 (25.00%) Problem-Solving
8 3 (18.75%) ESET
8 3 (18.75%) Datto
8 3 (18.75%) Ubiquiti
8 3 (18.75%) ConnectWise

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (62.50%) Microsoft Exchange
Cloud Services
1 10 (62.50%) Azure
2 8 (50.00%) Microsoft 365
3 2 (12.50%) AWS
Communications & Networking
1 5 (31.25%) Internet
1 5 (31.25%) LAN
1 5 (31.25%) Remote Desktop
1 5 (31.25%) WAN
2 3 (18.75%) Firewall
2 3 (18.75%) VoIP
2 3 (18.75%) Wireless
3 2 (12.50%) DNS
3 2 (12.50%) HTTP
General
1 11 (68.75%) Social Skills
2 5 (31.25%) Aerospace
2 5 (31.25%) Automotive
2 5 (31.25%) Manufacturing
3 2 (12.50%) Games
4 1 (6.25%) Organisational Skills
4 1 (6.25%) Retail
Miscellaneous
1 3 (18.75%) Driving Licence
Operating Systems
1 10 (62.50%) Windows
2 8 (50.00%) Windows Server
3 2 (12.50%) Linux
Processes & Methodologies
1 10 (62.50%) Change Management
2 8 (50.00%) Cybersecurity
3 7 (43.75%) ITIL
4 5 (31.25%) Infrastructure Engineering
4 5 (31.25%) Root Cause Analysis
5 4 (25.00%) Problem-Solving
6 3 (18.75%) Data Privacy
6 3 (18.75%) Disaster Recovery
7 2 (12.50%) Game Development
8 1 (6.25%) Collaborative Culture
Qualifications
1 5 (31.25%) DBS Check
System Software
1 8 (50.00%) Active Directory
2 5 (31.25%) Terminal Services
3 3 (18.75%) Hyper-V
Systems Management
1 2 (12.50%) Grafana
1 2 (12.50%) Prometheus
Vendors
1 13 (81.25%) Microsoft
2 8 (50.00%) Cisco
3 5 (31.25%) Citrix
3 5 (31.25%) VMware
4 3 (18.75%) ConnectWise
4 3 (18.75%) Datto
4 3 (18.75%) ESET
4 3 (18.75%) Sophos
4 3 (18.75%) Ubiquiti
4 3 (18.75%) Veeam
5 2 (12.50%) SolarWinds
5 2 (12.50%) Splunk