Period
to 20 January 2018

The median annual salary for a Help Desk Support was £21,250 in advertised job vacancies in Cheshire during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
North West > Cheshire
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 173 106 157
Rank change year-on-year -67 +51 +18
Permanent jobs requiring a Help Desk Support 7 36 11
As % of all permanent IT jobs advertised in Cheshire 0.22% 1.61% 0.38%
As % of the Job Titles category 0.23% 1.66% 0.40%
Number of salaries quoted 6 32 11
Cheshire median annual salary £21,250 £18,875 £21,000
Median salary % change year-on-year +12.58% -10.12% +5.00%
10th Percentile £19,125 £16,250 £15,750
90th Percentile £23,750 £23,750 £23,000
North West median annual salary £20,000 £20,000 £20,500
% change year-on-year - -2.44% -4.65%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 3,074 2,166 2,783
% of permanent IT jobs with a recognized job title 96.00% 96.78% 96.90%
Number of salaries quoted 2,312 1,810 2,442
Cheshire median annual salary £44,000 £37,500 £40,000
Median salary % change year-on-year +17.33% -6.25% -
10th Percentile £25,925 £21,750 £22,000
90th Percentile £65,000 £60,000 £57,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Help Desk Support
Job Vacancy Trend in Cheshire

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Help Desk Support in Cheshire

Help Desk Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Cheshire.

Salary trend for Help Desk Support in Cheshire

Help Desk Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Cheshire region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wilmslow +15 3 £22,500 +7.14% 2
Warrington -12 3 £20,000 +6.67% 3
Runcorn - 1 - -
Help Desk Support
North West

Help Desk Support Skill Set
Top 17 Co-occurring IT Skills in Cheshire

For the 6 months to 20 January 2018, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring Help Desk Support in the job title.

1 6 (85.71%) Windows
2 3 (42.86%) Microsoft Office
2 3 (42.86%) Windows Server 2012
2 3 (42.86%) Microsoft
2 3 (42.86%) Active Directory
3 2 (28.57%) MS Exchange
3 2 (28.57%) TCP/IP
3 2 (28.57%) Exchange Server 2010
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Windows 7
4 1 (14.29%) iPad
4 1 (14.29%) Fat Client
4 1 (14.29%) PowerShell
4 1 (14.29%) SLA
4 1 (14.29%) EPoS
4 1 (14.29%) Thin Client
4 1 (14.29%) Pharmaceutical

Help Desk Support Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Exchange Server 2010
1 2 (28.57%) MS Exchange
Applications
1 3 (42.86%) Microsoft Office
Communications & Networking
1 2 (28.57%) TCP/IP
General
1 1 (14.29%) Pharmaceutical
Miscellaneous
1 1 (14.29%) EPoS
1 1 (14.29%) Fat Client
1 1 (14.29%) iPad
1 1 (14.29%) Thin Client
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows Server 2012
3 2 (28.57%) Windows 7
3 2 (28.57%) Windows Server 2008
Programming Languages
1 1 (14.29%) PowerShell
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 3 (42.86%) Active Directory
Vendors
1 3 (42.86%) Microsoft